Field Service Technician

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        "AddressLine1": "5212 Highway 90 W",
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    "RequisitionType": "NOV Standard",
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    "ExternalDescriptionStr": "<p><strong>PRIMARY RESPONSIBILITIES</strong></p>\n<ul>\n <li>Interface with relevant departments to obtain a thorough understanding of NOV products and how they are safely operated, tested, calibrated and problems are resolved in a timely manner.</li>\n <li>Travel to customer sites to inspect, install, commission, test, calibrate, repair and train customers on the safe and proper operation of NOV products.</li>\n <li>Perform field upgrades of software and hardware and train customers on how to properly operate the system.</li>\n <li>Communicate field failures and feedback reports to the appropriate departments.</li>\n <li>Complete and submit field service documentation in a timely manner.</li>\n <li>Perform other work-related tasks as assigned.</li>\n <li>Comply with all NOV Company and HSE policies and procedures.</li>\n</ul>\n<p><strong>FACILITY/GROUP SPECIFIC RESPONSIBILITIES</strong></p>\n<ul>\n <li>Travel to customer sites and work within NOV Service Facilities to install, maintain, test, troubleshoot, and repair NOV WFL products and related customer-owned equipment.</li>\n <li>Provide technical field support for new product trials and ongoing customer service needs.</li>\n <li>Diagnose equipment malfunctions using observations, testing, schematics, and assembly drawings to determine root causes and complete repairs.</li>\n <li>Disassemble, inspect, repair, replace, align, and reassemble components while ensuring all work is completed accurately and without damage to equipment or surfaces.</li>\n <li>Request and install required replacement or fabricated parts in accordance with specifications, instructions, and engineering drawings.</li>\n <li>Perform operational testing on repaired equipment to verify performance meets required specifications.</li>\n <li>Inspect components for corrosion, wear, defects, and breakage during troubleshooting and repair activities.</li>\n <li>Complete and submit required service reports, supporting documentation, and field failure feedback in a timely manner according to NOV WFL procedures.</li>\n <li>Follow all quality assurance procedures, departmental work instructions, and safety standards while maintaining a clean and organized work environment.</li>\n <li>Actively participate in training and perform additional duties as assigned by Service Management.</li>\n</ul>\n<div>\n <div>\n  <div>\n   <div>\n    <div>\n     <div>\n      <div>Education and Experience Qualifications\n       <ul>\n        <li>High school diploma, GED, or an equivalent combination of education and experience required.</li>\n        <li>Minimum of 5 years of experience with one or more of the following product lines: Wireline WPCE, Flowline, and Surface Safety Valves is required.</li>\n        <li>Minimum of 2 years of offshore field service experience required.</li>\n        <li>Knowledge of rig and completion well site operations preferred.</li>\n        <li>Pneumatic and hydraulic systems experience preferred.</li>\n        <li>Proficiency with Microsoft Office applications required.</li>\n        <li>Ability to read and interpret hydraulic schematics, assembly drawings, procedures, and basic electrical drawings required.</li>\n        <li>Experience operating test pumps, testing equipment, cranes, forklifts, and other material handling equipment preferred.</li>\n       </ul>Job Requirements\n       <ul>\n        <li>Willingness and ability to travel domestically and internationally, including offshore locations, to support NOV and customer service operations for WFL product lines.</li>\n        <li>Willingness to work in harsh environments including rain, snow, heat, and heights.</li>\n        <li>Must be able to pass offshore safety classes including but not limited to offshore water survival (HUET), firefighting, and basic offshore safety induction emergency training (BOSIET).</li>\n        <li>Must be able to obtain a transportation workers identification credential (TWIC) card.</li>\n        <li>Ability to travel more than 25% of the time.</li>\n        <li>Availability to work a standard Monday–Friday schedule, with flexibility for overtime and on-call assignments as needed.</li>\n        <li>Must possess a valid driver’s license with a satisfactory driving record and the ability to safely operate company vehicles.</li>\n        <li>Must possess a valid passport or have the ability to obtain one.</li>\n        <li>Must obtain and maintain an active NOV corporate credit card in accordance with company policy.</li>\n        <li>Participate in and support 5S initiatives focused on reducing non-productive time (NPT) and improving service efficiency.</li>\n       </ul>\n       <p><strong>COMPETITIVE BENEFITS:</strong>&nbsp;(visit usbenefits.nov.com for more information about our benefits offerings)</p>\n       <ul>\n        <li>401(k) Retirement Plan – NOV matches every dollar up to 5% of base pay and overtime for every dollar you invest.</li>\n        <li>Competitive medical plans that are effective your date of hire. Visit <u>usbenefits.nov.com/cost-for-coverage</u> for more information.</li>\n        <li>FREE MDLIVE&nbsp;virtual visits (when enrolled in an NOV medical plan).</li>\n        <li>FREE preventative medical and dental care for the entire family (when enrolled in an NOV medical/dental plan and seeing an in-network physician).</li>\n        <li>FREE Basic Life and AD&amp;D insurance at 2 times your annual salary (for full-time employees).</li>\n        <li>All regular full-time employees start with 3 weeks of paid vacation per year (prorated based on start date). Pre-NOV relevant experience (years of service) may be considered for vacation accruals.</li>\n        <li>All regular full-time employees receive up to 11 paid holidays per year.</li>\n       </ul>\n      </div>\n     </div>\n    </div>\n   </div>\n  </div>\n </div>\n</div>\n<p>&nbsp;</p>",
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