Collision Receptionist

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    "city": "Calgary",
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    "title": "Collision Receptionist",
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    "datePosted": "2026-05-20T04:00:00.000Z",
    "description": "<h2>Brand Statement</h2>\n<p><strong>Rev Up Your Career at CARSTAR Calgary NE in Calgary, Alberta!</strong></p>\n<p> </p>\n<p>Join a team where progress isn’t just a goal, it’s the culture we live and breathe. As part of a family-owned and operated automotive group, <strong>CARSTAR Calgary NE</strong> embraces <strong>Kaizen</strong> —‘continuous improvement’— as the driving force behind how we operate. We are always evolving to deliver an exceptional experience for our customers, strengthen opportunities for our employees, and support the communities in which we work.</p>\n<p> </p>\n<p>At <strong>CARSTAR Calgary NE</strong>, you’ll step into a fast‑paced, forward‑thinking environment where your ideas matter, your growth is prioritized, and your work fuels a culture of excellence. If you're passionate, driven, and ready to accelerate your career, this is the place for you.</p>\n<p> </p>\n<p><strong>Start your engine - your next great opportunity begins here!</strong></p>\n<p> </p>\n<p>As part of the <strong>Kaizen Automotive Group</strong>, <strong>CARSTAR Calgary NE</strong> is proud to be able to empower our associates with a supportive workplace and access to the benefits they need along their professional journey to feel happy, healthy and valued.<strong> Full‑Time employees enjoy a robust benefits package, including:</strong></p>\n<p> </p>\n<p>• Competitive Compensation• Dental & Extended Health Coverage• Company Pension• Paid Time Off• Life & Disability Insurance• Employee & Family Assistance Programs• Vehicle Purchase & Service Discounts• Paid Professional Development• Company‑Wide Appreciation Events• And SO MUCH MORE!</p>\n<h2>Overview</h2>\n<p><strong>Position Summary</strong></p>\n<p> The Collision Receptionist serves as the first point of contact for customers entering the OEM-certified collision center. This role is responsible for providing a friendly, professional welcome while managing front desk operations, answering inquiries, coordinating appointments, and supporting administrative tasks for the collision team. The Collision Receptionist ensures a smooth customer experience by maintaining organized communication between customers, estimators, technicians, and dealership departments. </p>\n<h2>Responsibilities and Qualifications</h2>\n<p><strong>Key Responsibilities </strong></p>\n<ul>\n <li>Greet customers warmly and assist with check-ins for collision repair appointments.</li>\n <li>Answer incoming phone calls, respond to inquiries, and direct customers to the appropriate team members. </li>\n <li>Schedule repair appointments and manage the collision center’s daily calendar.</li>\n <li>Assist customers with initial paperwork, repair orders, and information collection. </li>\n <li>Maintain a clean, professional, and welcoming reception area.</li>\n <li>Support estimators and administrative staff by organizing documentation, scanning, filing, and data entry.</li>\n <li>Communicate with customers regarding appointment reminders, follow-up information, and general updates. </li>\n <li>Coordinate with internal departments such as parts, service, and sales when needed.</li>\n <li>Assist with customer satisfaction follow-ups and final vehicle delivery paperwork.</li>\n <li>All other duties as assigned by leadership.</li>\n</ul>\n<p><strong>Qualifications</strong></p>\n<ul>\n <li>Previous receptionist or customer service experience preferred; automotive or dealership experience is an asset.</li>\n <li>Strong communication and interpersonal skills with a friendly, customer-focused approach. </li>\n <li>Excellent organizational and multitasking abilities in a fast-paced environment.</li>\n <li>Comfortable using phones, computers, scheduling systems, and email communication.</li>\n <li>Professional appearance and demeanor.</li>\n <li>Ability to work both independently and collaboratively with a team. </li>\n</ul>\n<p> </p>\n<p> </p>\n<p> </p>\n<p>INDCNP</p>\n<h2>Posted Salary Range</h2>CAD $18.00 - CAD $20.00 /Hr.",
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          "postalCode": "T2A 6P9",
          "addressRegion": "AB",
          "streetAddress": "1313 36th Street NE",
          "addressCountry": "CA",
          "addressLocality": "Calgary",
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    "validThrough": "2027-05-20T04:00:00.000Z",
    "employmentType": "FULL_TIME",
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      "name": "Kaizen Automotive Group",
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    "occupationalCategory": "Collison"
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