Home › Companies › 0b495c35 98af 49e5 A23b 9bc359679ec6 19000101 000001 › Patient Concierge
Patient Concierge
0b495c35 98af 49e5 A23b 9bc359679ec6 19000101 000001 · San Antonio, TX, US, San Antonio, TX · Active · $13–$16 / hour · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 0b495c35 98af 49e5 A23b 9bc359679ec6 19000101 000001 |
| Title | Patient Concierge |
| Normalized title | - |
| Department / team | - |
| Location | San Antonio, TX, United States |
| Work model | - |
| Employment type | - |
| Salary | $13–$16 / hour |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-05-28 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 0b495c35 98af 49e5 A23b 9bc359679ec6 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Antonio. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 0b495c35 98af 49e5 A23b 9bc359679ec6 19000101 000001 |
| Source | 68c04ef3-e0cb-4733-81e7-7b5f44e7306b |
| ATS provider | ADP Workforce Now Recruiting |
Description
We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?
Position Overview:
Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving as the “first impression” and “final memory” for the interactions at Jefferson. Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies. Patient Concierges are also cross-trained on basic back office functions to help support the 5-star patient experience.
Core Resposibilities:
Provide excellent customer service to patients Be the first impression welcoming patients to the office and the final friendly face they see after their visit Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned Who We’re Looking For:
Someone dedicated to going above and beyond to ensure the best customer service and experience Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities
Basic Qualifications:
Customer service experience High School Diploma or equivalent required Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word Preferred Qualifications:
Dental office management experience, especially in a multi-specialty office, highly preferred Knowledge of Dentrix and Dolphin dental software CPR-BLS, RDA, or other related dental certifications Job Type: Full-time
Pay: $14.00 - $15.00 per hour
Position Type/Expected Hours of Work:
Hours vary by location. Full-time five days a week including alternating Saturdays. Two Saturdays a month are mandatory for all team members.
Work Environment and Physical Demands:
The physical demands described here are representative of those that must be met by an employee to successfully perform the essential functions of this job.
While performing the duties of this job, the employee is regularly required to talk or hear. The employee frequently is required to stand; walk; use hands to finger, handle or feel; and reach with hands and arms.
The employee is occasionally required to sit; climb or balance; and stoop, kneel, crouch or crawl. Specific vision abilities required by this job include close vision, distance vision, color vision, peripheral vision, depth perception and ability to adjust focus.
Reasonable accommodations may be made to enable individuals with
disabilities to perform this role.
Travel:
Occasional travel to assist alternate locations or training, as needed.
Benefits:
401(k) Dental insurance Health insurance Paid time off Vision insurance Review and Agreement:
I have had an opportunity to review and ask questions regarding the duties and
expectations of the position. My signature below indicates my commitment to
provide excellence in all areas of my job responsibilities.
Full job record
| Job ID | 0f22c8a8368a1ffd5f1dca8ccadc4fffd8ef45e4 |
| Org ID | 46e3922c-c3dd-4ca6-a273-a05bed85baa4 |
| Source ID | 68c04ef3-e0cb-4733-81e7-7b5f44e7306b |
| Board ID | 68c04ef3-e0cb-4733-81e7-7b5f44e7306b |
| Provider | adp_workforcenow |
| Provider Job Key | 555347 |
| Title | Patient Concierge |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | San Antonio, TX, US, San Antonio, TX |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TX |
| City | San Antonio |
| Salary Raw | 13 To 16 (USD) Hourly |
| Salary Min | 13 |
| Salary Max | 16 |
| Salary Currency | USD |
| Salary Period | hour |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0b495c35-98af-49e5-a23b-9bc359679ec6&ccId=19000101_000001&lang=en_US&type=JS&jobId=555347&jwId=9200956706297_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=0b495c35-98af-49e5-a23b-9bc359679ec6&ccId=19000101_000001&lang=en_US&type=JS&jobId=555347&jwId=9200956706297_1 |
| First Seen At | 2026-05-31 18:34:43Z |
| Last Seen At | 2026-06-06 12:45:43Z |
| Last Checked At | 2026-06-06 12:45:43Z |
| Last Changed At | 2026-06-06 12:45:43Z |
| Inactive At | — |
| Source Posted At | 2026-05-28 19:36:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=0b495c35-98af-49e5-a23b-9bc359679ec6|19000101_000001/date=2026-06-06/2026-06-06T12-45-39-463Z-a06801108654cb22133fe0263b567c3a2b0b98d3f115db3634fd47862ec6048e.json |
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"requisitionDescription": "<div><div><div><div><div><div><p><br></p><p style=\"margin-left: 0px;\"><span style=\"font-size: inherit;\">We are Jefferson Dental & Orthodontics and we believe in taking a personal approach to dentistry. Since our humble beginnings in Texas in 1967, we’ve been a trusted friend for our patients near and far. At Jefferson, we understand it takes more than clinical excellence to earn a patient’s trust. It’s of the utmost importance that we all see the patient as a unique individual and demonstrate that their care plan is designed around each of their needs. We’ll do whatever it takes to put a smile on each patient’s face, so the rest of the world can see how amazing it is. We truly change people’s lives. Do you want to be a part of our life changing team?</span></p><p style=\"margin-left: 0px;\"><span style=\"font-size: inherit;\"><strong>Position Overview:</strong></span><br><span style=\"font-size: inherit;\">Our Front Desk team members, otherwise known as Patient Concierges, provide 5 star patient experience, serving as the “first impression” and “final memory” for the interactions at Jefferson. Patient concierges greet patients; engage in open, educational communication to provide overview of visit and address questions or concerns; process patient paperwork and insurance verifications; and schedule patient appointments including new patients, recall, or emergencies. Patient Concierges are also cross-trained on basic back office functions to help support the 5-star patient experience.</span></p><p style=\"margin-left: 0px;\"><span style=\"font-size: inherit;\"><strong>Core Resposibilities:</strong></span></p><ul><li>Provide excellent customer service to patients</li><li>Be the first impression welcoming patients to the office and the final friendly face they see after their visit</li><li>Perform administrative duties such as assisting with patient paperwork, scheduling appointments, verifying insurances, and other front office duties as assigned</li></ul><p style=\"margin-left: 0px;\"><span style=\"font-size: inherit;\"><strong>Who We’re Looking For:</strong></span></p><ul><li>Someone dedicated to going above and beyond to ensure the best customer service and experience</li><li>Excellent communicator and motivator to confidently educate our patients; lead our teams by building relationships of trust, open communication, and a collaborative office culture</li><li>Well-organized, adaptable individual who is comfortable managing diverse teams while handling changing priorities</li></ul><p style=\"margin-left: 0px;\"><br></p><p><span style=\"font-size: inherit;\"><strong>Basic Qualifications:</strong></span></p><ul><li>Customer service experience</li><li>High School Diploma or equivalent required</li><li>Intermediate Microsoft office proficiency, specifically Excel, Outlook and Word</li></ul><p style=\"margin-left: 0px;\"><span style=\"font-size: inherit;\"><strong>Preferred Qualifications:</strong></span></p><ul><li>Dental office management experience, especially in a multi-specialty office, highly preferred</li><li>Knowledge of Dentrix and Dolphin dental software</li><li>CPR-BLS, RDA, or other related dental certifications</li></ul><p><span style=\"font-size: inherit;\">Job Type: Full-time</span></p><p><span style=\"font-size: inherit;\">Pay: $14.00 - $15.00 per hour</span></p><p><span style=\"font-size: inherit;\"><strong>Position Type/Expected Hours of Work:</strong></span></p><p><span style=\"font-size: inherit;\">Hours vary by location. 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