Dental Clerk (Alvarado)

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  "last_changed_at": "2026-05-30T05:40:07.405Z",
  "active_status": "active"
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  "location": {
    "raw": "Los Angeles, California, 90057, United States",
    "city": "Los Angeles",
    "region": null,
    "country": "United States",
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{
  "list_job": {
    "id": "1329",
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    "location": {
      "city": "Los Angeles",
      "state": "California"
    },
    "atsLocation": {
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      "state": null,
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    "departmentId": "18235",
    "locationType": "0",
    "jobOpeningName": "Dental Clerk (Alvarado)",
    "departmentLabel": "Dental",
    "employmentStatusLabel": "Full-Time"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Los Angeles",
      "state": "California",
      "postalCode": "90057",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-01",
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    "description": "<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Position Title:</span>             Dental Front Office Clerk</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Department:</span>               Dental</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Position Reports to:</span>  Dental Office Manager</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Status:            </span>            Full-Time, Union</span></p>\n<p> </p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Position Summary</span>: Position requires excellent customer service skills with patients, employees, and the public, including but not limiting to: offering friendly, courteous, and confidential assistance to every patient to ensure that the patient has a positive experience while at Clinica Romero. Assist with the provision of quality services in the areas of scheduling, patient flow, information and clerical tasks. Individual must also be flexible, organized and must be able to manage a demanding workload with accuracy. In addition, supports Clinica Romero’s mission statement and complies with the all policies and procedures of the Organization.</span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"> </span></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Responsibilities:</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Welcomes and greets patients as they come in to the Dental Department.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist patients with questions and direct them to proper departments or personnel.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Register patients for all appointments including walk -ins utilizing EMR system.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Obtains updates and modifies patient's demographic data in person or by phone, including but not limited to: patient’s address, phone number, demographics, migrant status, SOGI status, homeless status, proof of income, family size, income etc.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Initiate billing forms and interview patients for eligibility determination of various programs that are part of the financial screening process.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Maintains familiarity with various types of Medi-Cal, Health Plans and other programs.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Verifies and prints eligibility for all Medi-Cal/ Manage Care patients and other programs by utilizing the appropriate web portals.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: windowtext\">Scans pertinent patient information into EMR including patient identification cards, benefit cards, eligibility verification printouts, etc. </span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Preforms daily reminder calls to patients for their upcoming appointment and documents telephone call in EMR. </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Audit medical record for accuracy and completeness, note deficiencies and refer for appropriate follow up and completion.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist patients or family members with completion of varied registration forms.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Initiate new patients’ record number and chart.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Prepares EMR charts for clinic services one day before.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Utilizes Microsoft Outlook for all incoming emails, confirms and timely responds to </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">emails from Supervisor and other departments.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Conducts daily review and provides response in a timely manner to all incoming WELL app messages, Epic In basket messages &amp; referrals, as well as afterhours calls messages pertinent to Dental Department. </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"color: windowtext\">Collecting co-payments, including cash, checks, and credit cards.</span><span style=\"color: windowtext\"> </span></span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Schedules appointments according to Clinica Romero Scheduling Guidelines and keeps up with any new scheduling needs and changes.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Adheres to Clinica Romero Petty Cash P&amp;P, completes a daily reconciliation form, and submits all monies (cash and/or credit card receipts) to immediate supervisor for review.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Answers incoming calls, take messages, transfer calls and provide information to other departments upon request.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist in the completion of data for department reports.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Translates for patients when necessary.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist with rescheduling patients anytime we have provider call outs.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assist in the training of new personnel.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Completes assignments by the end of the scheduled shift.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Seek out additional duties to promote continuity of operations.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Demonstrate a positive, can do attitude in responding to employee and patients’ needs.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Attends In-Services and/or trainings.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Assure timeliness of services to patients and looks after their comfort while on premises.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Operations of standard office machines.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Required to travel from site to site. Required to participate in the outreach program.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Qualifications/Requirements:</span></span></p>\n<ul>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">High school graduate or equivalent. </span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Background in Dentistry is a must.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Dental Billing experience/ training in a medical office or similar setting.</span><br></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Typing and computer skills.  MS Excel / EPIC experience preferred.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to communicate effectively, verbal and written; work without close supervision, detail oriented and well organized.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Work in team-oriented environment, and work well under deadlines.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Previous experience in a community clinic setting, billing and/or collections a plus.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Bi-lingual English and Spanish required.</span></li>\n<li><span style=\"font-family: arial, helvetica, sans-serif; font-size: 12pt\">Ability to handle multiple tasks and work in a busy environment.</span></li>\n</ul>",
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    "jobOpeningName": "Dental Clerk (Alvarado)",
    "departmentLabel": "Dental",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://clinicaromero.bamboohr.com/careers/1329",
    "employmentStatusLabel": "Full-Time"
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