First Impressions Specialist

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "Ypsilanti, Michigan, 48197, United States",
    "city": "Ypsilanti",
    "region": null,
    "country": "United States",
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    "confidence": 0.95
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      "country": "United States",
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    "id": "53",
    "isRemote": null,
    "location": {
      "city": "Ypsilanti",
      "state": "Michigan"
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    "departmentId": "18697",
    "locationType": "0",
    "jobOpeningName": "First Impressions Specialist",
    "departmentLabel": "Admin Staff",
    "employmentStatusLabel": "Part-Time"
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  "detail_job_opening": {
    "location": {
      "city": "Ypsilanti",
      "state": "Michigan",
      "postalCode": "48197",
      "addressCountry": "United States"
    },
    "datePosted": "2022-12-19",
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    "description": "<p><span>Due to an internal promotion, Hope Clinic has an immediate opening for a courteous and engaging First Impressions Specialist to work as a member of the First Impressions team. If you're an administrative professional who thrives working in a fast-paced office environment with a heart for serving your neighbors in need, we want to hear from you! </span></p>\n<p><br></p>\n<p><span>Fluency in Spanish is highly preferred for this critical role. The First Impressions Specialist position</span><span> ensures that guests visiting any program area are given a warm welcome while performing prescribed front desk operational duties in a very busy front lobby.  </span></p>\n<p><br></p>\n<p>This is currently a part-time position:</p>\n<p><br></p>\n<ul>\n<li>Current shift schedule is Monday and Tuesday 8:30 - 4:30, and Wednesday 9:00 - 5:30 </li>\n<li>Opportunities for additional hours to cover for absent team members </li>\n<li>Position offers generous paid vacation and sick time and a generous holiday scheduled that includes the week between Christmas and New Year's Day<br></li>\n</ul>\n<p><br></p>\n<p>Responsibilities include:</p>\n<p><br></p>\n<ul>\n<li>Greeting and directing clients, patients, and visitors</li>\n<li>Training and assisting front desk volunteers</li>\n<li>Answering multi-line telephones, checking front desk messages and forwarding as appropriate <br></li>\n<li>Receiving donations; documenting and sorting as appropriate</li>\n<li>Checking in laundry clients, ensuring laundry room is ready for each client (cleaning lint traps, opening washer doors, general upkeep, etc)</li>\n<li>Tracking and distributing emergency food bags when requested<br></li>\n<li>Providing general assistance and information to callers, visitors, and staff as needed</li>\n</ul>\n<p><br></p>\n<p>The ideal candidate for this high-visibility position will possess:</p>\n<p><br></p>\n<ul>\n<li>Bilingual/Spanish fluency strongly preferred<br></li>\n<li>Flexibility to occasionally cover for absent team members</li>\n<li>Strong interpersonal skills to kindly welcome and assist a diverse population of clients, volunteers, and guests<br></li>\n<li>Ability to multitask in a busy professional environment</li>\n<li>Consistently friendly demeanor and ability to maintain firm but professional boundaries<br></li>\n<li>Strong computer proficiency and ability to learn new software systems</li>\n<li>Excellent time management and organizational skills</li>\n<li>Reliable and punctual attendance</li>\n</ul>\n<p><br></p>\n<p>Requirements include</p>\n<p><br></p>\n<ul>\n<li>HS diploma or GED</li>\n<li>Minimum one year of demonstrated reception or administrative support experience in a front-desk position<br></li>\n<li>Experience working with a diverse and occasionally high-intensity client population highly preferred </li>\n<li>Spanish fluency and experience training volunteers a BIG plus</li>\n<li>Most importantly, the successful candidate will support the Hope Clinic mission, vision, and values to serve all in Jesus' name</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 18px; font-weight: bold\">Resumes <span style=\"text-decoration: underline\">must</span> be accompanied by a cover letter for immediate consideration.  Cover letter should include specific reasons for interest in working at Hope Clinic.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Hope Clinic is an equal opportunity employer.  All qualified applicants are welcome to apply.</span></p>\n<p><br></p>\n<p><br></p>\n<p><br></p>\n<p><br></p>",
    "compensation": "$17 - $18 per hour",
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    "jobOpeningName": "First Impressions Specialist",
    "departmentLabel": "Admin Staff",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Entry-level",
    "jobOpeningShareUrl": "https://thehopeclinic.bamboohr.com/careers/53",
    "employmentStatusLabel": "Part-Time"
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