Home › Companies › 854C2EDC1AA31A2AB2F57045A6E1C956 › Dental Front Office Assistant
Dental Front Office Assistant
854C2EDC1AA31A2AB2F57045A6E1C956 · Adelante Healthcare Buckeye - Buckeye, AZ 85326; 306 E. Monroe, Buckeye, AZ, 85326, USA · Active · Paycom ATS
Job facts
| Field | Value |
|---|---|
| Company | 854C2EDC1AA31A2AB2F57045A6E1C956 |
| Title | Dental Front Office Assistant |
| Normalized title | - |
| Department / team | Health Care |
| Location | Buckeye, AZ, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | - |
| Status | active |
| ATS provider | Paycom ATS |
| Posted / first seen | 2026-06-15 / 2026-06-16 |
| Changed / last seen | 2026-06-16 / 2026-06-18 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 854C2EDC1AA31A2AB2F57045A6E1C956. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Paycom ATS. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Buckeye. | Open |
| Department jobs | Active postings in Health Care. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 854C2EDC1AA31A2AB2F57045A6E1C956 |
| Source | 52c2e6f2-5a72-4d5e-9e3d-9bcf84bbd739 |
| ATS provider | Paycom ATS |
Description
Description
POSITION SUMMARY
The Dental Front Office Assistant is a full-time, non-exempt position responsible for providing direct customer service to patients and administrative support. The Dental Front Office is responsible for the check-in and check-out of patients, scheduling and confirming patient appointments, verifying insurance eligibility, processing payments and explaining dental treatment plans.
EXPECTATIONS
Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence.
OUR CORE VALUES
I nclusion
N urture
S ervice
P urposeful
I ntegrity
R esilient
E ngaged
Qualifications
ESSENTIAL SKILLS AND EXPERIENCE:
Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)
Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations
High school diploma or GED from an accredited institution
Minimum two (2) years of dental office experience
Knowledge of dental terminology and procedures
Knowledge of dental insurance, eligibility and verification
Exceptional communication skills and professional presence
Ability to problem solve in situations both independently or with support from team and/or leadership
Ability to problem solve in situations both independently or with support from team and/or leadership
Intermediate computer efficiency to include proficiency in Windows, MS Office, and Patient Management System
Advanced office skills: typing and telephone answering
POSITION RESPONSIBILITIES/ESSENTIAL:
Greet all patients and visitors. Assist patients and visitors with questions, directing them to the appropriate person as necessary
Assist patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the Dental Providers.
Responsible for receiving and placing phone calls and addressing patient or caller’s inquiries
Schedule patient appointments, manage the dental schedule efficiently and confirm upcoming patient appointments
Collect and update patient information accurately in the electronic health records system
Scan documents into the electronic health records system
Verify dental insurance coverage and benefits – Commercial, AHCCCS, Medicare, Sliding Fee Scale
Processing patient payments and reviewing the financial dental treatment plan
Assist with administrative duties – daily reports, faxing, emailing and reviewing and preparing inbound and outgoing mail
Collaborate with dental providers and back-office staff to ensure seamless patient care and effective workflow
Maintain cleanliness and organization of the reception area and patient lobby
Maintain daily productivity reports and forward information to the finance department
Maintain an adequate amount of updated patient forms
Maintain an adequate inventory of office supplies while maintaining a list of supply shortages for inventory control and ordering purposes
Ability to travel to other dental locations to support organizational needs
NONESSENTIAL SKILLS AND EXPERIENCE:
Ability to communicate in more than one language
Additional Duties and Responsibilities
Other duties as requested or assigned
Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT)
All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.
Adherence to Compliance and Code of Conduct
All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.
PHYSICAL DEMANDS AND WORK ENVIRONMENT
The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.
Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.
In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630 , if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.
Full job record
| Job ID | 0f134023ba7a9901a12000b6b460c9baca5fa98e |
| Org ID | fed952df-22fd-458b-905b-93c8768ab885 |
| Source ID | 52c2e6f2-5a72-4d5e-9e3d-9bcf84bbd739 |
| Board ID | 52c2e6f2-5a72-4d5e-9e3d-9bcf84bbd739 |
| Provider | paycom |
| Provider Job Key | 245610 |
| Title | Dental Front Office Assistant |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Adelante Healthcare Buckeye - Buckeye, AZ 85326; 306 E. Monroe, Buckeye, AZ, 85326, USA |
| Department | Health Care |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | AZ |
| City | Buckeye |
| Salary Raw | Description POSITION SUMMARY The Dental Front Office Assistant is a full-time, non-exempt position responsible for providing direct customer service to patients and administrative support. The Dental Front Office is responsible for the check-in and check-out of patients, scheduling and confirming patient appointments, verifying insurance eligibility, processing payments and explaining dental treatment plans. EXPECTATIONS Every Adelante Healthcare employee will strive to maximize their performance and contribution to Adelante Healthcare and the community we serve every day. Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. OUR CORE VALUES I nclusion N urture S ervice P urposeful I ntegrity R esilient E ngaged Qualifications ESSENTIAL SKILLS AND EXPERIENCE: Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations) Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations High school diploma or GED from an accredited institution Minimum two (2) years of dental office experience Knowledge of dental terminology and procedures Knowledge of dental insurance, eligibility and verification Exceptional communication skills and professional presence Ability to problem solve in situations both independently or with support from team and/or leadership Ability to problem solve in situations both independently or with support from team and/or leadership Intermediate computer efficiency to include proficiency in Windows, MS Office, and Patient Management System Advanced office skills: typing and telephone answering POSITION RESPONSIBILITIES/ESSENTIAL: Greet all patients and visitors. Assist patients and visitors with questions, directing them to the appropriate person as necessary Assist patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the Dental Providers. Responsible for receiving and placing phone calls and addressing patient or caller’s inquiries Schedule patient appointments, manage the dental schedule efficiently and confirm upcoming patient appointments Collect and update patient information accurately in the electronic health records system Scan documents into the electronic health records system Verify dental insurance coverage and benefits – Commercial, AHCCCS, Medicare, Sliding Fee Scale Processing patient payments and reviewing the financial dental treatment plan Assist with administrative duties – daily reports, faxing, emailing and reviewing and preparing inbound and outgoing mail Collaborate with dental providers and back-office staff to ensure seamless patient care and effective workflow Maintain cleanliness and organization of the reception area and patient lobby Maintain daily productivity reports and forward information to the finance department Maintain an adequate amount of updated patient forms Maintain an adequate inventory of office supplies while maintaining a list of supply shortages for inventory control and ordering purposes Ability to travel to other dental locations to support organizational needs NONESSENTIAL SKILLS AND EXPERIENCE: Ability to communicate in more than one language Additional Duties and Responsibilities Other duties as requested or assigned Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT) All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes. Adherence to Compliance and Code of Conduct All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation. PHYSICAL DEMANDS AND WORK ENVIRONMENT The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions. Physical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus. Work environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area. In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630 , if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization. |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | day |
| Source URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=245610&clientkey=854C2EDC1AA31A2AB2F57045A6E1C956 |
| Apply URL | https://www.paycomonline.net/v4/ats/web.php/jobs/ViewJobDetails?job=245610&clientkey=854C2EDC1AA31A2AB2F57045A6E1C956 |
| First Seen At | 2026-06-16 10:13:11Z |
| Last Seen At | 2026-06-18 09:10:17Z |
| Last Checked At | 2026-06-18 09:10:17Z |
| Last Changed At | 2026-06-16 10:13:11Z |
| Inactive At | — |
| Source Posted At | 2026-06-15 00:00:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=paycom/board=854C2EDC1AA31A2AB2F57045A6E1C956/date=2026-06-18/2026-06-18T09-10-15-025Z-50bed679e04c22ad2ba2a6c55375da591e3007f8ea02b0d0c2268b6bc5f6be18.json |
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Employees are expected to work in a manner that demonstrates a commitment to quality, patient safety, employee engagement, innovation, and the highest standards of personal integrity, professionalism, and competence. \\n\\n \\n\\nOUR CORE VALUES\\n\\n\\n\\tInclusion\\n\\tNurture \\n\\tService\\n\\tPurposeful \\n\\tIntegrity\\n\\tResilient\\n\\tEngaged\\n\\n\\n \",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"ADELANTE HEALTHCARE INC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=854C2EDC1AA31A2AB2F57045A6E1C956\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"306 E. Monroe\",\"addressLocality\":\"Buckeye\",\"addressRegion\":\"AZ\",\"postalCode\":85326,\"addressCountry\":\"USA\"}},\"qualifications\":\"ESSENTIAL SKILLS AND EXPERIENCE:\\n\\n \\n\\n\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tHigh school diploma or GED from an accredited institution \\n\\tMinimum two (2) years of dental office experience \\n\\tKnowledge of dental terminology and procedures \\n\\tKnowledge of dental insurance, eligibility and verification \\n\\tExceptional communication skills and professional presence\\n\\tAbility to problem solve in situations both independently or with support from team and/or leadership\\n\\tAbility to problem solve in situations both independently or with support from team and/or leadership\\n\\tIntermediate computer efficiency to include proficiency in Windows, MS Office, and Patient Management System \\n\\tAdvanced office skills: typing and telephone answering\\n\\n\\n \\n\\nPOSITION RESPONSIBILITIES/ESSENTIAL:\\n\\n\\n\\tGreet all patients and visitors. Assist patients and visitors with questions, directing them to the appropriate person as necessary\\n\\n\\nAssist patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the Dental Providers.\\n\\n\\n\\tResponsible for receiving and placing phone calls and addressing patient or caller’s inquiries\\n\\tSchedule patient appointments, manage the dental schedule efficiently and confirm upcoming patient appointments\\n\\tCollect and update patient information accurately in the electronic health records system \\n\\tScan documents into the electronic health records system\\n\\tVerify dental insurance coverage and benefits – Commercial, AHCCCS, Medicare, Sliding Fee Scale\\n\\tProcessing patient payments and reviewing the financial dental treatment plan\\n\\tAssist with administrative duties – daily reports, faxing, emailing and reviewing and preparing inbound and outgoing mail\\n\\tCollaborate with dental providers and back-office staff to ensure seamless patient care and effective workflow\\n\\tMaintain cleanliness and organization of the reception area and patient lobby\\n\\tMaintain daily productivity reports and forward information to the finance department\\n\\tMaintain an adequate amount of updated patient forms \\n\\tMaintain an adequate inventory of office supplies while maintaining a list of supply shortages for inventory control and ordering purposes \\n\\tAbility to travel to other dental locations to support organizational needs\\n\\n\\n \\n\\n \\n\\nNONESSENTIAL SKILLS AND EXPERIENCE:\\n\\n\\n\\tAbility to communicate in more than one language\\n\\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as requested or assigned\\n\\n\\n \\n\\nPatient Centered Medical Home (PCMH) and Integrated Care Team (ICT)\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\n \\n\\n \\n\\n \\n\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\\n\\n \\n\\n \",\"experienceRequirements\":\"ESSENTIAL SKILLS AND EXPERIENCE:\\n\\n \\n\\n\\n\\tCertification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)\\n\\tValid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations \\n\\tHigh school diploma or GED from an accredited institution \\n\\tMinimum two (2) years of dental office experience \\n\\tKnowledge of dental terminology and procedures \\n\\tKnowledge of dental insurance, eligibility and verification \\n\\tExceptional communication skills and professional presence\\n\\tAbility to problem solve in situations both independently or with support from team and/or leadership\\n\\tAbility to problem solve in situations both independently or with support from team and/or leadership\\n\\tIntermediate computer efficiency to include proficiency in Windows, MS Office, and Patient Management System \\n\\tAdvanced office skills: typing and telephone answering\\n\\n\\n \\n\\nPOSITION RESPONSIBILITIES/ESSENTIAL:\\n\\n\\n\\tGreet all patients and visitors. Assist patients and visitors with questions, directing them to the appropriate person as necessary\\n\\n\\nAssist patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the Dental Providers.\\n\\n\\n\\tResponsible for receiving and placing phone calls and addressing patient or caller’s inquiries\\n\\tSchedule patient appointments, manage the dental schedule efficiently and confirm upcoming patient appointments\\n\\tCollect and update patient information accurately in the electronic health records system \\n\\tScan documents into the electronic health records system\\n\\tVerify dental insurance coverage and benefits – Commercial, AHCCCS, Medicare, Sliding Fee Scale\\n\\tProcessing patient payments and reviewing the financial dental treatment plan\\n\\tAssist with administrative duties – daily reports, faxing, emailing and reviewing and preparing inbound and outgoing mail\\n\\tCollaborate with dental providers and back-office staff to ensure seamless patient care and effective workflow\\n\\tMaintain cleanliness and organization of the reception area and patient lobby\\n\\tMaintain daily productivity reports and forward information to the finance department\\n\\tMaintain an adequate amount of updated patient forms \\n\\tMaintain an adequate inventory of office supplies while maintaining a list of supply shortages for inventory control and ordering purposes \\n\\tAbility to travel to other dental locations to support organizational needs\\n\\n\\n \\n\\n \\n\\nNONESSENTIAL SKILLS AND EXPERIENCE:\\n\\n\\n\\tAbility to communicate in more than one language\\n\\n\\n \\n\\nAdditional Duties and Responsibilities\\n\\n\\n\\tOther duties as requested or assigned\\n\\n\\n \\n\\nPatient Centered Medical Home (PCMH) and Integrated Care Team (ICT)\\n\\nAll employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.\\n\\n \\n\\nAdherence to Compliance and Code of Conduct\\n\\nAll employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.\\n\\n \\n\\n \\n\\nPHYSICAL DEMANDS AND WORK ENVIRONMENT\\n\\nThe physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.\\n\\n \\n\\nPhysical demands: While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.\\n\\n \\n\\nWork environment: While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.\\n\\n \\n\\n \\n\\n \\n\\n\\nIn any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with EEOC 29 CFR part 1630, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.\\n\\n\\n \\n\\n \",\"industry\":\"Health Care\",\"validThrough\":\"-0001-11-30\",\"educationRequirements\":\"HS Diploma from accredited school\"}",
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"qualifications": "<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">ESSENTIAL SKILLS AND EXPERIENCE:</span></strong></span></span></p>\n\n<p> </p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Certification to perform cardiopulmonary Resuscitation for the Health Care Professional (CPR) and AED through courses that follow the guidelines from the American Heart Association and Red Cross (cognitive and skills evaluations)</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Valid Level One Fingerprint Clearance Card issued by the Arizona Department of Public Safety for all specialty behavioral health locations </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">High school diploma or GED from an accredited institution </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Minimum two (2) years of dental office experience </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\"><span style=\"color:#000000;\">Knowledge of dental terminology and procedures </span></span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Knowledge of dental insurance, eligibility and verification </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Exceptional communication skills and professional presence</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to problem solve in situations both independently or with support from team and/or leadership</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to problem solve in situations both independently or with support from team and/or leadership</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Intermediate computer efficiency to include proficiency in Windows, MS Office, and Patient Management System </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Advanced office skills: typing and telephone answering</span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;\"> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">POSITION RESPONSIBILITIES/ESSENTIAL:</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Greet all patients and visitors. Assist patients and visitors with questions, directing them to the appropriate person as necessary</span></span></span></li>\n</ul>\n\n<p style=\"margin-left:48px;\"><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Assist patients in resolving minor difficulties, answering their questions and giving directions to patients as authorized by the Dental Providers.</span></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Responsible for receiving and placing phone calls and addressing patient or caller’s inquiries</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Schedule patient appointments, manage the dental schedule efficiently and confirm upcoming patient appointments</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Collect and update patient information accurately in the electronic health records system </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Scan documents into the electronic health records system</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Verify dental insurance coverage and benefits – Commercial, AHCCCS, Medicare, Sliding Fee Scale</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Processing patient payments and reviewing the financial dental treatment plan</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Assist with administrative duties – daily reports, faxing, emailing and reviewing and preparing inbound and outgoing mail</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Collaborate with dental providers and back-office staff to ensure seamless patient care and effective workflow</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Maintain cleanliness and organization of the reception area and patient lobby</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Maintain daily productivity reports and forward information to the finance department</span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Maintain an adequate amount of updated patient forms </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Maintain an adequate inventory of office supplies while maintaining a list of supply shortages for inventory control and ordering purposes </span></span></span></li>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to travel to other dental locations to support organizational needs</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">NONESSENTIAL SKILLS AND EXPERIENCE:</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Ability to communicate in more than one language</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Additional Duties and Responsibilities</span></strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">Other duties as requested or assigned</span></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Patient Centered Medical Home (PCMH) and Integrated Care Team (ICT)</span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">All employees are responsible for promoting and participating in interdisciplinary communication and collaboration to enhance the delivery of quality across the health care system. Employees should maintain an environment which supports and engages patients and co-workers in a caring team-based model to promote wellness and improve health outcomes.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Adherence to Compliance and Code of Conduct</span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">All employees are required to comply with Adelante Healthcare’s written standards, including its Compliance Program and Code of Conduct, policies and procedures and reporting of any conduct that potentially violates Adelante’s legal or compliance requirements. Such compliance will be an element considered as part of the regular performance evaluation.</span></span></span></p>\n\n<p> </p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">PHYSICAL DEMANDS AND WORK ENVIRONMENT</span></strong></span></span></p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">The physical demands and work environment characteristics described here are representative of those that must be met by an employee to successfully perform the essential functions of this job. Reasonable accommodations may be made to enable individuals with disabilities to perform the essential functions.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Physical demands:</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\"> While performing the duties of this job, the employee may be required to sit for long periods of time, is required to stand, walk, use hands to handle or feel objects, tools or controls; reach with hands and arms; climb steps/stairs; balance; stoop, kneel, crouch or crawl; talk or hear; smell; manage stress as it relates to essential job functions. The employee must frequently lift and/or move up to 25 pounds without assistance and may occasionally be required to lift or move up to 50 pounds with assistance. Specific vision abilities required by the job include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><strong><span style=\"font-family:'Futura Std Book', sans-serif;\">Work environment:</span></strong><span style=\"font-family:'Futura Std Book', sans-serif;\"> While performing the duties of this job, the employee is exposed to weather conditions prevalent at the time when traveling to various clinic sites. The noise level in the work environment is usually moderate. The employee may be subject to health hazards (contagious diseases, blood borne pathogens, etc.) when working in the clinic area.</span></span></span></p>\n\n<p> </p>\n\n<p> </p>\n\n<p> </p>\n\n<div>\n<p><span style=\"font-size:12pt;\"><span style=\"font-family:'Times New Roman', serif;\"><span style=\"font-size:9pt;\"><span style=\"font-family:'Futura Std Book', sans-serif;\">In any organization or job, changes take place over time. Although an effort will be made to keep job-related information current, this is not an all-inclusive list of job responsibilities. Adelante Healthcare, Inc. reserves the right to revise or change job duties and responsibilities as the business need arises. In compliance with <em>EEOC 29 CFR part 1630</em>, if the essential functions of this position cannot be performed in a satisfactory manner by the employee, further accommodations shall be made if it does not constitute undue hardships upon this organization.</span></span></span></span></p>\n</div>\n\n<p> </p>\n\n<p> </p>",
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"jobTitle": "Dental Front Office Assistant",
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"locations": "Adelante Healthcare Buckeye - Buckeye, AZ 85326",
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"description": "POSITION SUMMARY \n\nThe Dental Front Office Assistant is a full-time, non-exempt position responsible for providing direct customer service to patients...",
"positionType": "Full Time"
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