Home › Companies › A698b269 851b 4d44 B07b Cca322433b54 9200346460244 2 › Customer Service Rep (QTC)

Customer Service Rep (QTC)

A698b269 851b 4d44 B07b Cca322433b54 9200346460244 2 · Bedford, PA, Bedford, PA, US, Bedford, PA · On Site · Active · $13 / hour · ADP Workforce Now Recruiting

Job facts

Field	Value
Company	A698b269 851b 4d44 B07b Cca322433b54 9200346460244 2
Title	Customer Service Rep (QTC)
Normalized title	-
Department / team	-
Location	Bedford, PA, United States
Work model	On Site
Employment type	Full Time
Salary	$13 / hour
Status	active
ATS provider	ADP Workforce Now Recruiting
Posted / first seen	2026-03-25 / 2026-05-31
Changed / last seen	2026-06-06 / 2026-06-06

Related slices

Page	What it contains	Open
Company jobs	Active postings from A698b269 851b 4d44 B07b Cca322433b54 9200346460244 2.	Open
Company breakdowns	Role, location, ATS, and work model facets for this company.	Open
ATS provider jobs	Active postings observed through ADP Workforce Now Recruiting.	Open
Provider filtered search	The same provider as a filtered job collection.	Open
City jobs	Active postings in Bedford.	Open
Work model jobs	Active On Site postings.	Open
Lifecycle events	Open, update, close, and reopen events for this posting.	Open
Original posting	Canonical source or apply URL captured from the ATS.	Open

Linked records

Company	A698b269 851b 4d44 B07b Cca322433b54 9200346460244 2
Source	11dc629d-a8cb-4f28-9627-cbae6f5669fa
ATS provider	ADP Workforce Now Recruiting

Description

MyAdvisor/VetAdvisor care coordination program provides expert care for those that serve others. From behavioral health to career development, MyAdvisor will triage individual needs to find the best resources for ongoing support. With over 12 years of proven success, MyAdvisor provides support to those who are responsible for the safety and welfare of others. Three Wire delivers practice, preventative, and integrated care coordination to private and public sector employers. This care coordination, in turn, supports clinical tele-behavioral health, holistic wellness, navigational advocacy and family stability, and thus helps individuals thrive in their career and family life. Job Summary: Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational staff and delivers exceptional customer service at all touch points. Shift: Monday, Tuesday, Wednesday, Saturday 8:30am-7pm Location: Must live within 90 minutes driving distance of Bedford, PA. Training: 2 weeks onsite training Essential Duties and Responsibilities: Provides clients with customer service by determining call requirements, responding to inquiries, resolving customer issues and fulfilling customer requests Triages customer needs to include verification of demographics, appointment inquires, and mileage check inquires Clarifies customer inquiries by researching, locating , and providing information to the appropriate entities Resolves customer concerns and appropriately escalates any unresolved matters in a timely manner to the next appropriate department or level Promotes electronic communication services by recognizing opportunities to utilize advanced case management technology Accurately documents all call information in case management system according to standard operating procedures Efficiently utilizes tools and available resources such as: ECW, UCM, examinee portal, and other tools as necessary Any other duties as assigned Competencies: Ability to prioritize customer follow up calls when necessary Adaptable with the ability to follow standardized process workflow on a daily basis Provide exceptional customer service to both internal and external customers Strong knowledge of administrative processes Demonstrated ability to work as a team member as well as an individual contributor Ability to interact with all levels of staff Ability to effectively manage competing priorities in a fast paced environment Proficient in relevant computer applications ( i.e. call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly Excellent data entry and typing skills Ability to work various shifts and hours to cover multiple times zones Education and/or Experience: ( includes certificate & licenses ) Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, duties and responsibilities. Management reserves the right to add or change the duties of this position as required at any time. QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, harassment and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status. Education Required GED, High School Diploma or higher. Required 1-3 years:  Customer Service experience. Skills Preferred Customer Service Intermediate Sense of Urgency Intermediate Problem Solving Intermediate Interpersonal Intermediate Team Player Intermediate Written Communication Intermediate Verbal Communication Intermediate Organization Intermediate Excel Intermediate Word Intermediate Medical Terminology Intermediate MS Office Intermediate Multi-line phone Intermediate Behaviors Preferred Team Player:  Works well as a member of a group Detail Oriented:  Capable of carrying out a given task with all details necessary to get the task done well Dedicated:  Devoted to a task or purpose with loyalty or integrity Motivations

Full job record

Job ID	0ecc5a54a4e6c5ba794cdb8e74007915d5b7feb7
Org ID	2e9bc76a-07bb-4ee2-a838-b112a0f6df0a
Source ID	11dc629d-a8cb-4f28-9627-cbae6f5669fa
Board ID	11dc629d-a8cb-4f28-9627-cbae6f5669fa
Provider	adp_workforcenow
Provider Job Key	577328
Title	Customer Service Rep (QTC)
Normalized Title	—
Status	active
Active	yes
Location Text	Bedford, PA, Bedford, PA, US, Bedford, PA
Department	—
Team	—
Employment Type	full_time
Workplace Type	on_site
Remote Policy	—
Country	United States
Region	PA
City	Bedford
Salary Raw	Up to 13 (USD) Hourly
Salary Min	0
Salary Max	13
Salary Currency	USD
Salary Period	hour
Source URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a698b269-851b-4d44-b07b-cca322433b54&ccId=9200346460244_2&lang=en_US&type=JS&jobId=577328&jwId=9205826424908_1
Apply URL	https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=a698b269-851b-4d44-b07b-cca322433b54&ccId=9200346460244_2&lang=en_US&type=JS&jobId=577328&jwId=9205826424908_1
First Seen At	2026-05-31 18:18:13Z
Last Seen At	2026-06-06 13:25:41Z
Last Checked At	2026-06-06 13:25:41Z
Last Changed At	2026-06-06 13:25:41Z
Inactive At	—
Source Posted At	2026-03-25 16:47:00Z
Source Updated At	—
Raw Payload Uri	s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=a698b269-851b-4d44-b07b-cca322433b54\|9200346460244_2/date=2026-06-06/2026-06-06T13-25-41-246Z-350d0ba89cafa19ecc8c298251891232663c0510371151dd7c93d09be5bfb06a.json

Event Fields

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  "active_status": "active"
}

Parsed Structured

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Extensions

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Native Structured

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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.23.14/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><div>MyAdvisor/VetAdvisor care coordination program provides expert care for those that serve others. From behavioral health to career development, MyAdvisor will triage individual needs to find the best resources for ongoing support.&nbsp;<p>With over 12 years of proven success, MyAdvisor provides support to those who are responsible for the safety and welfare of others. Three Wire delivers practice, preventative, and integrated care coordination to private and public sector employers. This care coordination, in turn, supports clinical tele-behavioral health, holistic wellness, navigational advocacy and family stability, and thus helps individuals thrive in their career and family life. &nbsp;</p><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Job Summary:</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Responsible for answering, processing, and documenting all calls from customers and representatives. Acts as service liaison between the customer and internal operational </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-repeat: repeat-x; background-position: left bottom; background-image: var(--urlContextualSpellingAndGrammarErrorV2, url('data:image/svg+xml;base64,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')); border-bottom: 1px solid transparent;\">staff and</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> delivers exceptional customer service at all touch points.</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'><strong>Shift: Monday, Tuesday, Wednesday, Saturday 8:30am-7pm&nbsp;</strong></span></p><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'><strong>Location: Must live within 90 minutes driving distance of&nbsp;Bedford, PA.</strong></span></p><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'><strong>Training: 2 weeks onsite training</strong></span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Essential Duties and Responsibilities:</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;\"><ul style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;\"><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Provides clients with customer service by </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">determining</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> call requirements, responding to inquiries, resolving customer </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">issues</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> and fulfilling customer requests</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Triages customer needs to include verification of demographics, appointment inquires, and mileage check inquires</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Clarifies customer inquiries by researching, </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">locating</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">, and providing information to the </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">appropriate entities</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"4\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Resolves customer concerns and appropriately escalates any unresolved matters </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">in a timely manner</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> to the next </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">appropriate department</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> or level</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"5\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Promotes electronic communication services by recognizing opportunities to </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">utilize</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> advanced case management technology</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"6\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Accurately documents all call information in case management system according to standard operating procedures</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"7\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Efficiently </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">utilizes</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> tools and available resources such as: ECW, UCM, examinee portal, and other tools as necessary</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"8\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Any other duties as assigned</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"1\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"8\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><br></p></li></ul></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Competencies:</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;\"><ul style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;\"><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"9\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Ability to prioritize customer follow up calls when necessary</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"10\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Adaptable with the ability to follow standardized process workflow </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">on a daily basis</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"11\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Provide exceptional customer service to both internal and external customers</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"12\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Strong knowledge of administrative processes</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"13\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Demonstrated ability to work as a team member as well as an individual contributor</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"14\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Ability to interact with all levels of staff</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"15\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Ability to effectively manage competing priorities in a </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; background-repeat: repeat-x; background-position: left bottom; background-image: var(--urlContextualSpellingAndGrammarErrorV2, url('data:image/svg+xml;base64,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')); border-bottom: 1px solid transparent;\">fast paced</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> environment</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"16\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Proficient in relevant computer applications (</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">i.e.</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> call center phone systems, Electronic Scheduling software) with an ability to learn new software quickly</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li></ul></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;\"><ul style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;\"><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"1\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Excellent data entry and typing skills</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Ability to work various shifts and hours to cover multiple times zones</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"2\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"2\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><br></p></li></ul></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Education and/or Experience: (</span></span><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">includes certificate &amp; licenses</span></span><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">)</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; position: relative;\"><ul style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; list-style-type: disc; font-family: verdana;\"><li data-leveltext=\"\" data-font=\"Symbol\" data-listid=\"3\" data-list-defn-props='{\"335552541\":1,\"335559685\":720,\"335559991\":360,\"469769226\":\"Symbol\",\"469769242\":[8226],\"469777803\":\"left\",\"469777804\":\"\",\"469777815\":\"multilevel\"}' data-aria-posinset=\"3\" data-aria-level=\"1\" style='margin: 0px 0px 0px 24px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; display: block; font-size: 10.5pt; font-family: \"Helvetica Neue\", \"Helvetica Neue_MSFontService\", sans-serif; vertical-align: baseline;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Must be able to successfully pass National Agency Check with Inquiries (NACI) background investigation</span></span><span data-ccp-props='{\"134233117\":true,\"134233118\":true,\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></li></ul></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">This job description supersedes all prior job descriptions and is intended to describe the general content and essential requirements for the position listed above. It is not to be construed as an exhaustive statement of requirements, </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">duties</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> and responsibilities. Management reserves the right to add or change the duties of this position as </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">required</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> at any time.</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">QTC Management Inc. is a VEVRAA Federal contractor and an Equal Opportunity Employer. The company has an ongoing commitment to affirmative action and the creation of a workplace free of discrimination, </span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">harassment</span><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> and retaliation. The company recruits, hires, trains, and promotes individuals in all job titles without regard to race, color, creed, religion, ancestry, national origin, age, sex, sexual orientation, people with disabilities protected under law, and protected veteran status.</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;' id=\"isPasted\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Education</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Required</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">GED, </span></span><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">High School Diploma or higher.</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><br></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Required</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">1-3 years:</span></span><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> Customer Service experience.</span></span></p></div></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><br></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Skills</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Preferred</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Customer Service</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Sense of Urgency</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Problem Solving</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Interpersonal</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr;\"><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Team Player</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Written Communication</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Verbal Communication</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Organization</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Excel</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Word</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Medical Terminology</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">MS Office</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Multi-line phone</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; font-style: italic; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Intermediate</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Behaviors</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Preferred</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Team Player:</span></span><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> Works well as a member of a group</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Detail Oriented:</span></span><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> Capable of carrying out a given task with all details necessary to get the task done well</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; font-weight: bold;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Dedicated:</span></span><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\"> Devoted to a task or purpose with loyalty or integrity</span></span><span data-ccp-props='{\"335557856\":16777215}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><div style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow: visible; cursor: text; clear: both; position: relative; direction: ltr; color: rgb(0, 0, 0); font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif; font-size: 12px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: start; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial;'><p style=\"margin: 0px 0px 16px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; overflow-wrap: break-word; white-space: pre-wrap; font-weight: normal; font-style: normal; vertical-align: baseline; font-kerning: none; background-color: rgb(255, 255, 255); color: windowtext; text-align: left; text-indent: 0px;\"><span data-contrast=\"none\" lang=\"EN-US\" style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-variant-ligatures: none !important; color: rgb(0, 0, 0); font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif;'><span style=\"margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent;\">Motivations</span></span><span data-ccp-props='{\"335557856\":16777215,\"335559739\":240}' style='margin: 0px; padding: 0px; user-select: text; -webkit-user-drag: none; -webkit-tap-highlight-color: transparent; font-size: 10.5pt; line-height: 17.2667px; font-family: \"Helvetica Neue\", \"Helvetica Neue_EmbeddedFont\", sans-serif; color: rgb(0, 0, 0);'>&nbsp;</span></p></div><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9205826424908_1",
    "postDate": "2026-03-25T12:47:00.000-04:00",
    "payGradeRange": {
      "maximumRate": {
        "amountValue": 13,
        "currencyCode": "USD"
      },
      "minimumRate": {
        "amountValue": 0,
        "currencyCode": "USD"
      }
    },
    "workLevelCode": {
      "shortName": "Full Time"
    },
    "customFieldGroup": {
      "codeFields": [
        {
          "nameCode": {
            "codeValue": "SalaryType"
          },
          "codeValue": "HR",
          "shortName": "Hourly"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRangeType"
          },
          "codeValue": "RANGE",
          "shortName": "RANGE"
        }
      ],
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
          },
          "dateValue": "2026-03-25T12:47Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:25Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
          }
        },
        {
          "categoryCode": {
            "codeValue": "AwardAmount"
          }
        }
      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
          },
          "stringValue": "577328"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Professional"
        },
        {
          "nameCode": {
            "codeValue": "SalaryRange"
          },
          "stringValue": " Up to 13 (USD) Hourly"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Customer Service Rep (QTC)",
    "clientRequisitionID": "1573",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Bedford",
          "postalCode": "15522",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": "Bedford, PA, Bedford, PA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/577328?cid=a698b269-851b-4d44-b07b-cca322433b54&ccId=9200346460244_2&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 154668
  },
  "detail_errors": []
}

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