Client Partner (Customer Success)

{
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  "source_hash": "f1ecebb6fab7901b468da0e6c2d3ab8780d3dfe69b295ab4bd68d19b61923f87",
  "last_changed_at": "2026-05-29T07:01:49.662Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Redwood City, CA",
    "city": "Redwood City",
    "region": "CA",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.9
  },
  "salary_max": 100000,
  "salary_min": 100000,
  "inferred_at": "2026-06-06T07:56:55.413Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Redwood City, CA",
      "city": "Redwood City",
      "region": "CA",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.9
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": "hybrid",
  "salary_period": "year",
  "workplace_type": "hybrid",
  "salary_currency": "USD"
}

{}

{
  "lists": [
    {
      "text": "You will:",
      "content": "\n<li>Effectively train and manage a book of business of Nimble pharmacy partners, providing proactive solutions to using Nimble and recommending services/features to improve pharmacy revenue and performance</li>\n<li>Act as a technical advisor to clients, helping them understand how Nimble’s solutions integrate with their systems</li>\n<li>Analyze client data to identify optimization opportunities and present findings in a technical yet client-friendly way</li>\n<li>Actively impact pharmacy partner success by understanding pharmacists' workflows, recurring issues, and product performance</li>\n<li>Utilize performance and revenue reports to share potential adoption and growth opportunities with key decision-makers</li>\n<li>Develop durable relationships with owner(s) and staff of partner pharmacies to provide front line support</li>\n<li>Serve as the technical escalation point for key clients when complex issues arise</li>\n<li>Guide clients on API usage, best practices, and troubleshooting common integration issues</li>\n<li>Post launch, liaise between the engineering team and clients to translate technical requirements</li>\n<li>Work closely with the product and engineering teams to stay updated on new features</li>\n<li>Use tools like dashboards, SQL to pull key metrics for customer success</li>\n"
    },
    {
      "text": "What you bring:",
      "content": "\n<li>4+ years of experience in account management, partner/customer success, account retention, upgrading/upselling accounts, client support, sales</li>\n<li>Proactive and confident partner guidance through new Nimble processes</li>\n<li>Positive attitude and ability to work in a fast-paced, constantly evolving environment</li>\n<li>Excellent verbal and written communication skills</li>\n<li>Pharmacy experience highly preferred, but not required</li>\n<li>Bachelor's degree</li>\n"
    },
    {
      "text": "What's in it for you:",
      "content": "\n<li>Compassionate and driven colleagues in a collaborative, high-impact environment</li>\n<li>Accelerated career growth in a fast-growing company</li>\n<li>Direct access to executives and a transparent company culture</li>\n<li>Rare opportunity to change an industry and lives of millions</li>\n<li>We are reinventing healthcare / pharmacy - your (grand)parents and your (grand)children will understand and appreciate what you do</li>\n<li>Medical / Dental / Vision / 401K package that fits your needs</li>\n<li>Generous Vacation Policy - 15 days of paid vacation in the first year, then increases to 20 days after one year</li>\n<li>11 Paid Holidays</li>\n<li>Work out of our HQ in beautiful downtown Redwood City</li>\n"
    }
  ],
  "country": "US",
  "createdAt": 1724181443249,
  "updatedAt": null,
  "categories": {
    "team": "Success",
    "location": "Redwood City, CA",
    "commitment": "Full-time",
    "department": "Success",
    "allLocations": [
      "Redwood City, CA"
    ]
  },
  "salaryRange": {
    "max": 100000,
    "min": 100000,
    "currency": "USD",
    "interval": "per-year-salary"
  },
  "workplaceType": "hybrid"
}