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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div id=\"isPasted\"><p data-pasted=\"true\"><strong>Build your future with us.</strong></p><p>At the heart of our success is a team of passionate, skilled, and dedicated individuals. We&rsquo;re on the lookout for people who thrive on delivering exceptional customer service and building lasting client relationships. Our culture is built to attract top talent, celebrate performance, and fuel professional growth.</p><p>As a proud community bank, we believe in giving back to the neighborhoods we serve. Supporting local events and organizations across our 14-county footprint isn&rsquo;t just something we do&mdash;it&rsquo;s who we are. It&rsquo;s our way of saying thank you to the people who make this region an incredible place to live, work, and grow.</p><p><strong>Interested in making a difference while building a rewarding career?</strong></p><p>We invite you to review the job description below and apply today. We look forward to learning more about you.&nbsp;</p><p><strong>Together, we build something amazing&mdash;and we support you with benefits such as:</strong></p><ul><li>401k 6% Match</li><li>Medical, dental vision insurance&nbsp;</li><li>Tuition Reimbursement</li><li>11 paid holidays per year</li><li>Employee Assistance Program</li></ul><p>&hellip;and more!</p><p>Job Tittle: Relationship Banker II</p><p>Provides exceptional customer service to new and established financial institution clients, including cross-selling of products and services and cash receipt and payment services. &nbsp;</p><ul><li>Proactively seeks ways to expand customer relationships in order to achieve individual and branch goals; displays sales leadership and drives sales through service and knowledge.</li><li>Engages in outbound calling and needs assessment to generate qualified referrals for alternate products, channels and other lines of business. &nbsp; Meets specific partner referral goals.</li><li>Actively assists in training, coaching and motivating the branch staff. &nbsp; May be responsible for providing employees with timely, candid, and constructive feedback, as well as completing performance reviews.</li><li>Actively leads branch huddles, meetings, and one on one coaching sessions. Responsible for developing branch staff. Serves as manager in the absence of the Branch Manager. Provides cross training/on the job training to employees on a regular basis.</li><li>Leads and manages branch staffing, retail and operational reports, and ensures all staff complete required training. &nbsp;</li><li>Accurately processes routine and complex transactions for branch customers, including deposits, withdrawals, and loan payment processing while balancing a cash drawer and safeguarding against fraud.</li><li>Assists with the maintenance and servicing of bank equipment such as ATMs, Night Drops, and Cash Advance Machines.</li><li>Researches customer inquiries, orders checks/debit cards, returns phone calls, and other customer originated service needs with the intent of enhancing customer retention and uncovering additional sales opportunities.</li><li>Confidently uses needs based assessment tools (Client Relationship Worksheet) in a conversational manner to analyze and uncover customer needs. Recommends and sells appropriate solutions both in person and over the phone.</li><li>Opens deposit accounts, inputs and follows through with loan applications following operations and regulatory requirements; opens all types of business and personal accounts and prepares related documentation; follows up with clients after new accounts are opened to deepen the relationship.</li><li>Demonstrates a high level of courtesy and efficiency with customers, continuously exceeding expectations with servicing skills; maintains a strong understanding of industry trends and how they impact the customer.</li><li>Obtains and maintains an active NMLS registration; possesses and utilizes a Lending Line.</li><li>Completes effective business calls with or without the Branch Manager.</li><li>Service Small Business Customers as needed and sell to branch managed business when no branch manager is available.</li><li>Actively participates in community activities that may generate new customer leads and supports the organization&rsquo;s overall Community Outreach and CRA goals and initiatives. &nbsp;</li><li>Adheres to operational controls including but not limited to legal, corporate and regulatory procedures to ensure the safety and security of client bank assets.</li><li>Conforms to General Performance Expectations as identified for all employees.</li></ul><p><strong><u>Qualifications/Requirements:</u></strong></p><ul><li>High School Diploma or equivalent required. Business related college courses preferred.&nbsp;</li><li>A minimum of 3 years&rsquo; experience in banking or considerable relevant customer service experience</li><li>Proficient analytical and mathematic skills, along with reading and writing skills</li><li>Proficient communication, interpersonal and sales skills</li><li>A comprehensive knowledge of operating policies and procedures which impact consumer services; A thorough knowledge of the features and benefits of company consumer products and services &nbsp; &nbsp;&nbsp;</li><li>Basic computer skills, including Microsoft Outlook, Word and Excel</li><li>Ability to lift up to 50 lbs. of coin</li><li>Must be able to support multiple branch locations as needed</li></ul><p>Salary Range $17 to $26.50 hourly</p><p>Compensation offers are based on a wide range of factors including relevant skills, training, experience, education and, where applicable, licenses or certifications obtained. &nbsp;Market and organizational factors are also considered. Along with a competitive compensation program please visit the benefits section of our Careers page to view available benefits.</p><p>Chemung Canal Trust Company/Capital Bank/Canal Bank fosters a diverse and inclusive culture where employees are able to succeed to their full potential. EEO/AA Including Veterans and Disabled</p><p>&nbsp;</p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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