Community-Based Support Manager

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    "location": {
      "city": "Columbia",
      "state": "Missouri",
      "postalCode": "65203",
      "addressCountry": "United States"
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    "datePosted": "2026-02-11",
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    "description": "<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt; font-weight: bold\">The Mission</span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(31, 31, 31)\">We are looking for a visionary leader to bridge the gap between service delivery and life-changing outcomes. As our </span><span style=\"color: rgb(31, 31, 31); font-weight: bold\">Community-Based Support (CBS) Manager</span><span style=\"color: rgb(31, 31, 31)\">, you will oversee our team of Mentors and spearhead our </span><span style=\"color: rgb(31, 31, 31); font-weight: bold\">Community and Employment</span><span style=\"color: rgb(31, 31, 31)\"> initiatives. You won't just be managing schedules; you will be coaching a team to help our clients find belonging, purpose, and professional fulfillment.</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt; font-weight: bold\">The Three Pillars of Your Role</span></p>\n<p><span style=\"color: rgb(31, 31, 31); font-size: 12pt\">You will oversee a comprehensive suite of services designed to foster independence:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"color: rgb(31, 31, 31)\"><span style=\"font-weight: bold\">Respite &amp; Mentorship: </span> </span><span style=\"color: rgb(31, 31, 31)\">Overseeing in-home and community-based mentors to ensure high-quality care, safety, and meaningful engagement for families. </span></span><br></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 12pt\"><span style=\"font-weight: bold\">Community Networking: </span> Guiding mentors to successfully integrate clients into local social circles, clubs, and civic life. </span><br></li>\n<li><span style=\"color: rgb(31, 31, 31); font-size: 12pt\"><span style=\"font-weight: bold\">Supported Employment:</span>  Developing partnerships with local businesses, supervising job coaches, and ensuring clients find - and keep - meaningful competitive employment. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt; font-weight: bold\">Key Responsibilities</span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">1. Team Leadership &amp; Mentorship</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Recruit, train, and supervise a team of Community Support Mentors.</span></li>\n<li><span style=\"font-size: 12pt\">Conduct regular \"shadow shifts\" to provide real-time coaching and quality assurance.</span></li>\n<li><span style=\"font-size: 12pt\">Manage scheduling to ensure a perfect match between mentor personality and client needs.</span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">2. Supported Employment Oversight</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Job Development:</span> Actively network with local employers to identify inclusive job opportunities.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Vocational Strategy:</span> Work with clients to identify their strengths and career goals.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Retention Support:</span> Oversee job coaching to ensure long-term success for both the employee and the employer.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">3. Program Operations</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Ensure all documentation meets regulatory standards and reflects client progress.</span></li>\n<li><span style=\"font-size: 12pt\">Act as the primary point of contact for families, providing updates and troubleshooting challenges.</span></li>\n<li><span style=\"font-size: 12pt\">Facilitate monthly team meetings to share best practices and \"wins.\"</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt; font-weight: bold\">Administrative Note</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"color: rgb(31, 31, 31); font-weight: bold\">Scope of Work:</span><span style=\"color: rgb(31, 31, 31)\"> Perform other duties as assigned by Managers or Directors to support the evolving needs of the individuals and the agency.</span></span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Operational Flexibility</span><span style=\"color: rgb(31, 31, 31); font-weight: bold\">:</span><span style=\"color: rgb(31, 31, 31)\"> The expectation to work additional hours beyond your primary schedule, availability between 7:00 am to 7:00 pm, to meet the needs of our clients, address emergencies, or ensure operational excellence.</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt; font-weight: bold\">Who You Are</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">An Experienced Advocate:</span> You have 3+ years of experience in disability services, social work, or vocational rehabilitation.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">A Natural Leader:</span> You know how to motivate a remote team and keep morale high.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">A Relationship Builder:</span> You’re comfortable walking into a local business to pitch the benefits of inclusive hiring.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Organized &amp; Strategic:</span> You can balance the \"big picture\" of program growth with the fine details of daily scheduling and compliance.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt; font-weight: bold\">The Essentials:</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor’s Degree in Social Work, Psychology, Business, or a related field (preferred).</span></li>\n<li><span style=\"font-size: 12pt\">Experience with <span style=\"font-weight: bold\">Supported Employment (SE)</span> models and job coaching.</span></li>\n<li><span style=\"font-size: 12pt\">Valid Driver’s License and a reliable vehicle.</span></li>\n<li><span style=\"font-size: 12pt\">Strong proficiency in digital tools (scheduling software, CRM, or case management systems).</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt; font-weight: bold\">Why Lead With Us?</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Autonomy:</span> We trust your expertise. You’ll have the freedom to shape the program and the team.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Growth:</span> As we expand our employment services, you will be at the forefront of that department's development.</span></li>\n<li><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Impact:</span> You get to see the ripple effect of your work—from a mentor finding their stride to a client landing their first paycheck.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt\"><span style=\"font-weight: bold\">The Tech-Forward Edge</span></span></p>\n<p>We don’t just use technology; it is the backbone of how we create, collaborate, and communicate. As a <span style=\"font-weight: bold\">highly technical organization</span>, we operate at a fast pace where digital fluency isn't just a plus—it’s a prerequisite. We expect every member of our team to be more than just \"comfortable\" with a computer; you should be a power user who thrives in a cloud-first environment.</p>\n<p><br></p>\n<p><span style=\"color: rgb(35, 111, 161); font-size: 14pt\"><span style=\"font-weight: bold\">What We’re Looking For:</span></span></p>\n<ul>\n<li><span style=\"font-weight: bold\">High Technical Aptitude:</span> You possess a natural curiosity for software and a \"figure-it-out\" mentality when navigating new platforms.</li>\n<li><span style=\"font-weight: bold\">Google Workspace Mastery:</span> Preference is given to candidates who are experts in the <span style=\"font-weight: bold\">Google Workspace</span> ecosystem (Drive, Docs, Sheets, Slides, and Admin). You should understand how to leverage these tools for maximum efficiency and real-time collaboration.</li>\n<li><span style=\"font-weight: bold\">Digital Agility:</span> Whether it’s automating a workflow, managing complex file architectures, or troubleshooting your own stack, you stay ahead of the curve.</li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(237, 127, 19); font-size: 18pt\"><span style=\"font-weight: bold\">Why Join the Avant Team?</span></span></p>\n<p>You won't just be \"checking boxes.\" You will be the visionary who ensures our medical systems are as resilient as the people we support. You’ll have the autonomy to build better protocols and the clinical heart to care for those who need it most.</p>",
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