Accounts Receivable Officer

Hours of Work: 12-Month Term Full-Time (35-40 hours per week) Location: Whitehorse, Yukon At Air North we believe that connecting people is more than just a business—it’s a mission. With every flight, we’re bridging communities, empowering travelers, and showcasing the beauty of the North, and other exciting Canadian destinations. When you join our team, you become part of a close-knit group that works together to make travel safe, enjoyable, and memorable. From our attentive service to our famous warm cookies served on board, every detail reflects our commitment to a welcoming experience with true Yukon hospitality. Join us if you’re passionate about making a difference and eager to be part of an airline that values community and commitment. Why join us? Phenomenal local flight benefits for you and your family! Extra travel benefits such as hotels and cruises Cargo shipping benefits Vehicle and home heating fuel discounts through Chieftain Energy for you and your family Role Summary: This position is responsible for producing and distributing invoices to Air North’s account/agreement customers for applicable departmental transactions. Key Duties and Responsibilities: Create accurate, timely Air North invoices and distribute invoices and supporting documentation to customers. Invoices originate from cargo, ticketing, and ground handling activities Liaise with internal departments to obtain billing information as required and follow up on delinquent account balances Reconcile the accounts receivable subledger to the general ledger Perform daily revenue processing and verification Process write-offs, adjustments, and other journal entries as approved Conduct credit checks for new customer applicants Review overdue accounts and suspend accounts as required in accordance with company policy Contact customers and perform collections activities via email, phone, and follow-up as necessary Respond to customer inquiries, including credit card charges, invoice copies, and billing questions Run refund reports and process accurate refunds on a daily basis Must haves: Minimum Grade 12 diploma or equivalent Diploma or degree in accounting field or equivalent experience Minimum 2 years’ accounting experience, specific to accounts receivable A strong sense of accountability, honesty, and responsibility in all tasks, supporting the trust that we have built with passengers, partners, and communities Enthusiasm for contributing to our unique mission, whether that’s through direct customer service, operational excellence, or behind-the-scenes support Must be a legally entitled to work in Canada Nice to haves: Experience working in a multi-company environment Previous aviation experience Ready to join us? Submit your resume and cover letter explaining why you are an ideal fit for the role If selected, we'll reach out within 15 days for a brief introductory call Successful candidates will then proceed to an interview with our Recruiter and Hiring Manager We aim to make final decisions within 14 days of the initial call At Air North, we are committed to fostering a diverse, equitable, inclusive, and accessible workplace. We believe diverse perspectives drive innovation and service excellence, and we strive to build a team that reflects the communities we serve. We welcome applications from individuals of all backgrounds and abilities. If you need reasonable accommodations during the recruitment process, please let us know, and we’ll ensure your needs are met so you can bring your best self forward. Thank you for considering a career with Air North. We look forward to receiving your application and possibly welcoming you aboard!

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