Community Support Worker

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  "last_changed_at": "2026-05-30T05:54:36.002Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "Edmonton, Alberta, T6H 4A6, Canada",
    "city": "Edmonton",
    "region": null,
    "country": "Canada",
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    "confidence": 0.95
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  "salary_min": null,
  "inferred_at": "2026-06-06T10:20:32.294Z",
  "launch_scope": {
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    "location": {
      "raw": "Edmonton, Alberta, T6H 4A6, Canada",
      "city": "Edmonton",
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      "country": "Canada",
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    "countries": [
      "Canada"
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  "remote_policy": null,
  "salary_period": null,
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{}

{
  "list_job": {
    "id": "584",
    "isRemote": null,
    "location": {
      "city": "Edmonton",
      "state": "Alberta"
    },
    "atsLocation": {
      "city": null,
      "state": null,
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    },
    "departmentId": "18627",
    "locationType": "0",
    "jobOpeningName": "Community Support Worker",
    "departmentLabel": "Service Delivery",
    "employmentStatusLabel": "Full-Time"
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  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "Edmonton",
      "state": "Alberta",
      "postalCode": "T6H 4A6",
      "addressCountry": "Canada"
    },
    "datePosted": "2026-05-25",
    "atsLocation": {
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    },
    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">CSW (Community Support Worker)</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Location:</span> Edmonton and surrounding area</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Schedules Available</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Day:</span> 7:00am–3:00pm (6 days on / 3 days off)</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Evening:</span> 3:00pm–11:00pm (6 days on / 3 days off)</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Overnight Awake:</span> 11:00pm–7:00am (6 days on / 3 days off)</span></li>\n<li><span style=\"font-size: 10pt\"><span style=\"font-weight: bold\">Temporary Casual:</span> Minimum three shifts per month</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Role Summary</span></p>\n<p><span style=\"font-size: 10pt\">This Community Support Worker role reports to the Program Supervisor, offering support for <span style=\"font-weight: bold\">older adults with complex health and well-being needs</span>, including individuals transitioning from extended hospital stays (often spanning multiple years) into community-based settings.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">The work is hands-on, structured, and responsibility-heavy. Employee provides personal care, safe transfers, incontinence support, medication administration, and high-quality observation and documentation. </span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt\">The role requires strong clinical awareness, critical thinking, and the ability to recognize early health or behavioural changes that may signal escalating risk or the need for intervention.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 10pt\">You will support individuals who experience periods of acute mental health instability, requiring calm presence, consistency, and sound judgement to maintain safety, dignity, and stability in the community.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">The Support Environment</span></p>\n<p><span style=\"font-size: 10pt\">Individuals supported in this program may present with:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Mobility limitations and elevated fall risk</span></li>\n<li><span style=\"font-size: 10pt\">Incontinence and daily peri-care needs</span></li>\n<li><span style=\"font-size: 10pt\">Complex medical histories with recurring or fluctuating health concerns that may impact mental health stability</span></li>\n<li><span style=\"font-size: 10pt\">Periods of acute psychosis, agitation, or behavioural dysregulation</span></li>\n<li><span style=\"font-size: 10pt\">Swallowing or feeding safety considerations requiring careful meal preparation and pacing</span></li>\n<li><span style=\"font-size: 10pt\">Rigid routines, heightened environmental sensitivity, or fixations that impact daily functioning and stress levels</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">What You’ll Do</span></p>\n<p><br></p>\n<p><em><span style=\"font-size: 10pt; font-weight: bold\"> Complex Personal Care &amp; Mobility Support</span></em></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Provide daily showering, toileting, peri-care, continence care, and hygiene routines with privacy, consent, and dignity.</span></li>\n<li><span style=\"font-size: 10pt\">Support safe transfers and mobility, using consistent techniques to reduce risk and maintain independence where possible.</span></li>\n</ul>\n<p><br></p>\n<p><em><span style=\"font-size: 10pt; font-weight: bold\">Medication Administration &amp; PRN Awareness</span></em></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Administer scheduled medications and document accurately in accordance with policy and care plans.</span></li>\n<li><span style=\"font-size: 10pt\">Demonstrate strong understanding of PRNs, including indications, monitoring expectations, and behavioural or health implications.</span></li>\n<li><span style=\"font-size: 10pt\">Observe, document, and communicate medication effects or concerns promptly.</span></li>\n</ul>\n<p><br></p>\n<p><em><span style=\"font-size: 10pt; font-weight: bold\">Health Observation, Early Detection, and Escalation</span></em></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Monitor and track baseline and changes in:</span>\n<ul>\n<li><span style=\"font-size: 10pt\">Mood, affect, thought patterns, agitation, aggression</span></li>\n<li><span style=\"font-size: 10pt\">Energy, sleep, appetite, pain indicators, and overall presentation</span></li>\n<li><span style=\"font-size: 10pt\">Emerging patterns that may indicate health or mental health destabilization</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 10pt\">Use sound judgement to escalate appropriately to Supervisors, on-call supports, or emergency services when required.</span></li>\n</ul>\n<p><br><br></p>\n<p><em><span style=\"font-size: 10pt; font-weight: bold\">Psychosis-Informed Support &amp; Safety</span></em></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Provide calm, structured, and consistent support during periods of mental health instability.</span></li>\n<li><span style=\"font-size: 10pt\">Apply de-escalation strategies and therapeutic communication to reduce risk and prevent escalation.</span></li>\n<li><span style=\"font-size: 10pt\">Manage safety risks including falls, behavioural incidents, and self-harm risk using approved safety plans and protocols.</span></li>\n</ul>\n<p><br></p>\n<p><em><span style=\"font-size: 10pt; font-weight: bold\">Environment, Routine, and Predictability</span></em></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Maintain an organized, supportive environment that promotes regulation and stability.</span></li>\n<li><span style=\"font-size: 10pt\">Follow established routines and expectations that reduce distress and support emotional safety.</span></li>\n<li><span style=\"font-size: 10pt\">Support healthy boundaries while adapting to individual needs and triggers.</span></li>\n</ul>\n<p><br></p>\n<p><em><span style=\"font-size: 10pt; font-weight: bold\">Documentation &amp; Coordination</span></em></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Complete thorough documentation including narrative notes, symptom tracking, incident reports, and trend awareness.</span></li>\n<li><span style=\"font-size: 10pt\">Coordinate appointments, follow-ups, and communication with external health providers in collaboration with the Program Supervisor and on-call team.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">What Success Looks Like</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">You identify and document subtle changes before they escalate into crises.</span></li>\n<li><span style=\"font-size: 10pt\">Medications and PRNs are administered safely, consistently, and accurately documented.</span></li>\n<li><span style=\"font-size: 10pt\">Personal care is delivered professionally and respectfully, even during challenging moments.</span></li>\n<li><span style=\"font-size: 10pt\">You maintain structure and calm during mental health instability without escalating power struggles.</span></li>\n<li><span style=\"font-size: 10pt\">You know when to manage independently and when escalation is required.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Who This Role Fits Best</span></p>\n<p><span style=\"font-size: 10pt\">      <em>This role is well-suited for applicants with experience in:</em></span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Acute care, long-term care, or supportive living environments</span></li>\n<li><span style=\"font-size: 10pt\">Hospital-based support or mental health units</span></li>\n<li><span style=\"font-size: 10pt\">Community disability or mental health support roles involving medications and personal care</span></li>\n<li><span style=\"font-size: 10pt\">Roles requiring high observation standards, strong documentation, and comfort with complex health presentations</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Required Skills &amp; Experience</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Demonstrated experience providing hands-on personal care and supporting mobility and transfers</span></li>\n<li><span style=\"font-size: 10pt\">Comfort supporting individuals experiencing acute mental health symptoms and behavioural escalation</span></li>\n<li><span style=\"font-size: 10pt\">Strong observation, documentation, and follow-through skills</span></li>\n<li><span style=\"font-size: 10pt\">Sound judgement in crisis or risk scenarios and ability to escalate appropriately</span></li>\n<li><span style=\"font-size: 10pt\">Ability to prepare meals safely with awareness of swallowing or feeding considerations</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Assets (Strongly Valued)</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Experience with medication administration and PRN workflows</span></li>\n<li><span style=\"font-size: 10pt\">Background in environments requiring close health and behavioural monitoring</span></li>\n<li><span style=\"font-size: 10pt\">Training or experience in mental health support, de-escalation, or crisis response</span></li>\n<li><span style=\"font-size: 10pt\">Experience supporting individuals with rigid routines, environmental sensitivities, or complex behaviours</span></li>\n<li><span style=\"font-size: 10pt\">Education in Human Services, Disability Studies, Psychology, Social Work, Community Rehabilitation, or related fields</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Compliance Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Active Alberta Class 5 Driver’s License</span></li>\n<li><span style=\"font-size: 10pt\">Clear Alberta Driver’s Abstract</span></li>\n<li><span style=\"font-size: 10pt\">Standard/Intermediate First Aid with CPR Level C</span></li>\n<li><span style=\"font-size: 10pt\">$2M Alberta Auto Insurance Liability coverage</span></li>\n<li><span style=\"font-size: 10pt\">Clear Criminal Record Check with Vulnerable Sector (within 5 months)</span></li>\n<li><span style=\"font-size: 10pt\">Clear Intervention Record Check (within 5 months)</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Physical Requirements</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Able to perform lift assist with the individual in care (to perform safe transfers and mobility)</span></li>\n<li><span style=\"font-size: 10pt\">Ability to walk and stand for extended periods</span></li>\n<li><span style=\"font-size: 10pt\">Bend, kneel, crouch, and maintain balance to reduce fall risk</span></li>\n<li><span style=\"font-size: 10pt\">Perform repetitive tasks and detailed documentation</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">The Perks</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Group RRSP matching after 1 year of active full-time employment.</span></li>\n<li><span style=\"color: rgb(72, 65, 63); font-size: 10pt\">Employee and Family Assistance Program and Health, Dental, and Vision benefits.</span></li>\n<li><span style=\"color: rgb(72, 65, 63); font-size: 10pt\">We are partnered with ZayZoon, an employee benefit that gives you instant access to your wages ahead of payday.</span><br></li>\n<li><span style=\"font-size: 10pt\">Career growth within a growing organization</span></li>\n<li><span style=\"font-size: 10pt\">Technology-supported care workflows with mobile access</span></li>\n<li><span style=\"font-size: 10pt\">Cornell University TCI (Therapeutic Crisis Intervention) training</span></li>\n<li><span style=\"font-size: 10pt\">Ongoing professional development</span></li>\n<li><span style=\"font-size: 10pt\">Strong supervisory and on-call support, complex care is never done alone</span></li>\n</ul>\n<p><span style=\"font-size: 10pt\"> </span></p>\n<p><span style=\"font-size: 10pt\">We thank all applicants for applying; however, only candidates selected for an interview will be contacted.</span><br><br><span style=\"font-size: 10pt\">#hp</span></p>",
    "compensation": "$18.75 - $22.79 per hour",
    "departmentId": "18627",
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    "jobCategoryId": null,
    "jobOpeningName": "Community Support Worker",
    "departmentLabel": "Service Delivery",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://carepros.bamboohr.com/careers/584",
    "employmentStatusLabel": "Full-Time"
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}