Senior Manager, Global People & Human Resources

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    "description": "<p><span style=\"font-weight: bold\">Title: Senior Manager, Global People &amp; Human Resources</span></p>\n<p><span style=\"font-weight: bold\">Location:</span><span> </span>The United States (HQ-based) is the preferred option, with Belgium or UK offices as alternatives.</p>\n<p><span style=\"font-weight: bold\">Salary:</span> $90,000 - 115,000 annum (Please note that the salary range indicated applies to US-based positions only. For Belgium or UK-based positions, compensation will be aligned with the respective country’s salary scale.)<br><span style=\"font-weight: bold\">Reports to:</span><span> </span>Chief Operating Officer<br><span style=\"font-weight: bold\">Travel:</span><span> </span>Limited to moderate (up to 20%)</p>\n<p> </p>\n<p><span style=\"font-weight: bold\">About NEF</span></p>\n<p> </p>\n<p>Since 1915, NEF has supported community-led economic and social development in Middle East, Africa, and Caucasus. As a non-profit international development organization, NEF draws on local teams, experience, and partnerships in these regions to create community-led solutions to reduce poverty, create economic opportunity, increase resilience, and empower conflict, climate- and crisis-affected people to improve their outlook and wellbeing.</p>\n<p> </p>\n<p>NEF works through a network of country offices and with local partners, with current or recent operations in Armenia, Jordan, Lebanon, Iraq, Mali, Morocco, Palestine, Sudan, South Sudan, and Syria. Our global headquarters are based in Syracuse, NY, London, UK, and Brussels, Belgium.</p>\n<p> </p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Position Overview</span></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\">NEF is recruiting a Senior Manager, Global People &amp; Human Resources to play a central role in strengthening, coordinating, and advancing the organization’s people, culture and HR systems across all locations.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The Senior Manager, Global People &amp; Human Resources is responsible for leading NEF’s global people strategy, organizational culture, and human resources governance, while directly overseeing HQ-based administrative HR operations in the United States.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Sitting between executive leadership and country-level HR management, this role ensures that NEF’s people practices are strategic, compliant, consistent, and values-driven, while remaining practical and context-sensitive across diverse HQ and country operations.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">The position acts as the institutional owner of People &amp; Culture, translating NEF’s mission and values into everyday HR practice, leadership behavior, and staff experience globally.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Core Responsibilities</span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">1. Global People &amp; Culture Leadership</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Lead NEF’s People &amp; Culture agenda at global level, promoting an inclusive, ethical, and high-performance organizational culture.</span></li>\n<li>Champion staff engagement, wellbeing, learning, leadership development, and retention across all entities.</li>\n</ul>\n<ul>\n<li><span style=\"font-size: 12pt\">Partner with senior leadership to embed NEF’s values (integrity, accountability, equity, safeguarding) into HR systems and leadership practices.</span></li>\n<li><span style=\"font-size: 12pt\">Lead global initiatives related to organizational development, change management, and leadership effectiveness.</span><br></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">2. Global HR Strategy &amp; Governance</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Translate NEF’s global HR strategy (set at executive level) into operational frameworks, policies, and implementation guidance.</span></li>\n<li><span style=\"font-size: 12pt\">Serve as institutional owner of global HR policies for HQ and country staff (recruitment, compensation, performance management, leave, severance, benefits, disciplinary processes, etc.).</span></li>\n<li><span style=\"font-size: 12pt\">Ensure consistent application of HR frameworks across HQ and country offices while allowing justified local adaptation.</span></li>\n<li><span style=\"font-size: 12pt\">Maintain oversight of compliance with labor laws, donor requirements, and internal HR controls.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">3. Headquarters (US) Administrative HR Leadership</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Take direct responsibility for all HQ-based HR administration, including:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">US employment contracts and compliance,</span></li>\n<li><span style=\"font-size: 12pt\">payroll coordination,</span></li>\n<li><span style=\"font-size: 12pt\">benefits administration,</span></li>\n<li><span style=\"font-size: 12pt\">performance management,</span></li>\n<li><span style=\"font-size: 12pt\">staff relations and case management.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Act as the primary HR focal point for US-based staff and leadership.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure HQ HR practices align with NEF’s global standards while complying with US labor law.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">4. Oversight of Country HR Operations</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Provide functional leadership and supervision to Global HR Managers responsible for country offices.</span></li>\n<li><span style=\"font-size: 12pt\">Review and endorse country HR structures, salary scales, job classifications, and workforce plans before escalation for executive approval.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure consistent application of:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">recruitment and vetting standards,</span></li>\n<li><span style=\"font-size: 12pt\">performance appraisal systems,</span></li>\n<li><span style=\"font-size: 12pt\">disciplinary and grievance processes,</span></li>\n<li><span style=\"font-size: 12pt\">safeguarding-related HR measures.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Support country HR teams in complex cases while avoiding micromanagement of day-to-day execution.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">5. Talent Management &amp; Workforce Planning</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Lead global workforce planning and succession planning in coordination with senior leadership.</span></li>\n<li><span style=\"font-size: 12pt\">Oversee recruitment strategy for senior and hard-to-fill roles.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure transparent, competitive, and equitable recruitment processes across NEF.</span></li>\n<li><span style=\"font-size: 12pt\">Support leadership development and internal mobility initiatives.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">6. Compensation, Benefits &amp; Performance Frameworks</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Oversee implementation of NEF’s Salary &amp; Compensation Policy for HQ and Country Staff, including:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">salary scales,</span></li>\n<li><span style=\"font-size: 12pt\">annual increases,</span></li>\n<li><span style=\"font-size: 12pt\">step progression,</span></li>\n<li><span style=\"font-size: 12pt\">market benchmarking.</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Ensure performance management systems are applied consistently and fairly across countries.</span></li>\n<li><span style=\"font-size: 12pt\">Provide guidance on exceptional cases and escalate to the COO and CEO as required.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">7. HR Risk, Staff Care &amp; Accountability</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Oversee HR-related risk management, including:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">staff relations,</span></li>\n<li><span style=\"font-size: 12pt\">grievances,</span></li>\n<li><span style=\"font-size: 12pt\">disciplinary processes,</span></li>\n<li><span style=\"font-size: 12pt\">safeguarding-linked HR matters (excluding investigations handled by Compliance).</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Ensure staff care mechanisms (EAP, wellbeing initiatives, duty of care) are accessible and effective.</span></li>\n<li><span style=\"font-size: 12pt\">Strengthen documentation, audit readiness, and defensibility of HR decisions.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">8. Systems, Data &amp; Reporting</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Oversee global HR systems (e.g. BambooHR), data quality, and reporting.</span></li>\n<li><span style=\"font-size: 12pt\">Produce HR dashboards and analysis to support leadership decision-making.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure secure, compliant handling of staff data.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Key Interfaces</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">COO</span></li>\n<li><span style=\"font-size: 12pt\">CEO and Executive Leadership Team</span></li>\n<li><span style=\"font-size: 12pt\">Global HR Managers &amp; Country Directors</span></li>\n<li><span style=\"font-size: 12pt\">UK and Belgium Executive Directors</span></li>\n<li><span style=\"font-size: 12pt\">Compliance, Legal, and Safeguarding functions</span></li>\n<li><span style=\"font-size: 12pt\">Finance (payroll, benefits, budgeting)</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Profile &amp; Experience</span></span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Senior HR leader with 10+ years progressive experience in international organizations or NGOs.</span></li>\n<li><span style=\"font-size: 12pt\">Proven experience managing global HR functions and US-based HR administration.</span></li>\n<li><span style=\"font-size: 12pt\">Strong background in organizational development, people strategy, and culture change.</span></li>\n<li><span style=\"font-size: 12pt\">Demonstrated ability to balance policy, compliance, and pragmatism.</span></li>\n<li><span style=\"font-size: 12pt\">Excellent judgment, credibility, and ability to operate at senior leadership level.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Eligibility Criteria</span></p>\n<p><span style=\"font-size: 12pt\">Preference will be given to candidates based in the United States (Syracuse, HQ). However, candidates based in Belgium or the United Kingdom will also be considered. <span style=\"font-weight: bold\">Candidates should possess the right to work in the location where they are applying.</span></span></p>\n<p><span style=\"font-size: 12pt\"><br></span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Please note that the salary range indicated applies to US-based positions only. For Belgium or UK-based positions, compensation will be aligned with the respective country’s salary scale.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">NEF will accept a rolling application until the position is filled. Review of application will begin on <span style=\"font-weight: bold\">April 20, 2026</span>. Interested candidates are encouraged to apply as soon as possible. </span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">To apply:</span></p>\n<p><span style=\"font-size: 12pt\">Please apply by submitting the following documents to the Near East Foundation’s careers page at https://neareast.org/current-opportunities/:</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<ol>\n<li><span style=\"font-size: 12pt\">Cover letter outlining all relevant experience, how you meet the essential criteria.</span></li>\n<li><span style=\"font-size: 12pt\">Curriculum Vitae.</span></li>\n<li><span style=\"font-size: 12pt\">List of three references (including one from current, or most recent, employer). You will be given further notice prior to us contacting references.</span></li>\n</ol>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Please note only shortlisted candidates will be contacted. Female candidates are strongly encouraged to apply.</span></p>\n<p><span style=\"font-size: 12pt\">Applicants are strongly encouraged to familiarize themselves with the Near East Foundation by visiting the NEF website at <a href=\"http://www.neareast.org\" target=\"_blank\" rel=\"noopener noreferrer\">www.neareast.org</a></span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">The Near East Foundation promotes Equal Employment Opportunities for all applicants seeking employment and NEF employees.</span></p>\n<p><span style=\"font-size: 12pt\"> </span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Pre-employment Checks</span> </span></p>\n<p><br><span style=\"font-size: 12pt\">Any Employment with the Near East Foundation will be subject to the following checks prior to start date: </span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">A satisfactory Restricted Party Screening; </span></li>\n<li><span style=\"font-size: 12pt\">Receipt of satisfactory references;</span></li>\n<li><span style=\"font-size: 12pt\">Proof of eligibility to work in the national location for this role.</span></li>\n</ul>\n<p> </p>",
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