Business Operations Analyst Behavioral Health

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    "description": "<p><span style=\"font-size: 18pt; font-weight: bold\">Senior Business Analyst - Behavioral Health</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Location:</span> Remote (Eastern Time Zone Preferred)</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Company:</span> Ascension Recovery Services (ARS)</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Status:</span> Full-Time | Exempt</span><br><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">Reports To:</span> Director of Finance</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Join a Team That's Changing Lives</span></p>\n<p><span style=\"font-size: 12pt\">Ascension Recovery Services (ARS) is the nation's first Substance Use Disorder Management Services Organization (SUD-MSO), providing operational, clinical, compliance, financial, and strategic consulting support to behavioral health and substance use disorder treatment organizations across the country.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Our mission is to help treatment centers deliver exceptional, person-centered care while building sustainable organizations that improve lives, strengthen communities, and expand access to treatment.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">At ARS, we believe our people are our greatest asset. We are seeking a highly analytical, strategic, and results-oriented Senior Business Analyst to support enterprise growth, operational excellence, and performance improvement across our expanding national footprint.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">If you thrive in a fast-paced environment, enjoy solving complex business challenges, and want to make a meaningful impact, we'd love to meet you.</span><br></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">About the Role</span></p>\n<p><span style=\"font-size: 12pt\">The Senior Business Analyst serves as a strategic partner to executive leadership and operational teams across multiple treatment centers and affiliated organizations.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">This role is responsible for analyzing enterprise performance, identifying operational and financial improvement opportunities, supporting growth initiatives, evaluating acquisitions, developing business cases, and creating data-driven recommendations that improve outcomes and organizational performance.</span></p>\n<p><span style=\"font-size: 12pt\">This is not a traditional analyst role. The successful candidate will serve as a force multiplier for leadership by aligning stakeholders, driving accountability, supporting operational execution, and helping scale a rapidly growing behavioral healthcare organization.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Essential Duties &amp; Responsibilities</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">Enterprise Performance Management</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Monitor and analyze key performance indicators across all facilities and business units.</span></li>\n<li><span style=\"font-size: 12pt\">Track and report on:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Average Daily Census (ADC)</span></li>\n<li><span style=\"font-size: 12pt\">Admissions and conversion rates</span></li>\n<li><span style=\"font-size: 12pt\">Referral pipeline performance</span></li>\n<li><span style=\"font-size: 12pt\">Length of Stay (LOS)</span></li>\n<li><span style=\"font-size: 12pt\">AMA discharge rates</span></li>\n<li><span style=\"font-size: 12pt\">Completion rates</span></li>\n<li><span style=\"font-size: 12pt\">Labor efficiency</span></li>\n<li><span style=\"font-size: 12pt\">Revenue and profitability metrics</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Identify underperforming facilities and partner with leadership on corrective action plans.</span></li>\n<li><span style=\"font-size: 12pt\">Develop and maintain enterprise dashboards and performance reporting tools.</span></li>\n<li><span style=\"font-size: 12pt\">Support a culture of accountability through transparent reporting and operational review processes.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Financial &amp; Operational Optimization</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Analyze operational and financial performance to identify opportunities for increased efficiency and profitability.</span></li>\n<li><span style=\"font-size: 12pt\">Evaluate payer mix strategies and reimbursement opportunities.</span></li>\n<li><span style=\"font-size: 12pt\">Support forecasting, budgeting, and financial modeling efforts.</span></li>\n<li><span style=\"font-size: 12pt\">Analyze program profitability across detox, residential, PHP, IOP, outpatient, and ancillary services.</span></li>\n<li><span style=\"font-size: 12pt\">Partner with Finance and Operations to improve EBITDA performance and operational scalability.</span></li>\n<li><span style=\"font-size: 12pt\">Meet with facility and corporate leaders to discuss operational challenges, trends, and opportunities.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Admissions, Marketing &amp; Growth Strategy</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Analyze admissions performance and referral source effectiveness across all locations.</span></li>\n<li><span style=\"font-size: 12pt\">Evaluate:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Cost per admission</span></li>\n<li><span style=\"font-size: 12pt\">Referral source ROI</span></li>\n<li><span style=\"font-size: 12pt\">Conversion rates</span></li>\n<li><span style=\"font-size: 12pt\">CRM utilization</span></li>\n<li><span style=\"font-size: 12pt\">Outreach and business development effectiveness</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Identify opportunities to improve admissions workflows and increase conversion rates.</span></li>\n<li><span style=\"font-size: 12pt\">Partner with Marketing, Admissions, and Business Development teams to scale successful growth strategies.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Clinical &amp; Outcome Alignment</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Collaborate with clinical leadership to improve:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Retention rates</span></li>\n<li><span style=\"font-size: 12pt\">Completion rates</span></li>\n<li><span style=\"font-size: 12pt\">AMA discharge reduction</span></li>\n<li><span style=\"font-size: 12pt\">Continuity of care outcomes</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Translate outcome data into actionable operational recommendations.</span></li>\n<li><span style=\"font-size: 12pt\">Support value-based care initiatives and payer partnership strategies.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Data, Systems &amp; Infrastructure</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Develop and oversee executive dashboards and reporting infrastructure.</span></li>\n<li><span style=\"font-size: 12pt\">Ensure alignment between:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">EHR platforms</span></li>\n<li><span style=\"font-size: 12pt\">Billing systems</span></li>\n<li><span style=\"font-size: 12pt\">CRM platforms</span></li>\n<li><span style=\"font-size: 12pt\">Operational reporting tools</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Identify opportunities for automation and reporting efficiencies.</span></li>\n<li><span style=\"font-size: 12pt\">Establish and maintain a single source of truth for enterprise performance metrics.</span></li>\n<li><span style=\"font-size: 12pt\">Support implementation and optimization of operational systems and reporting processes.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Growth, Mergers &amp; Acquisitions, and New Development</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Support strategic growth initiatives, including:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">De novo facility launches</span></li>\n<li><span style=\"font-size: 12pt\">Acquisitions and integrations</span></li>\n<li><span style=\"font-size: 12pt\">New service line development</span></li>\n<li><span style=\"font-size: 12pt\">Market expansion opportunities</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Conduct market assessments, feasibility studies, and competitive analyses.</span></li>\n<li><span style=\"font-size: 12pt\">Develop financial models, pro formas, and business cases.</span></li>\n<li><span style=\"font-size: 12pt\">Support acquisition due diligence and integration activities.</span></li>\n<li><span style=\"font-size: 12pt\">Monitor newly launched or acquired facilities to ensure achievement of operational and financial benchmarks.</span></li>\n</ul>\n<p><span style=\"font-size: 12pt\">Consulting &amp; Stakeholder Engagement</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Serve as a trusted advisor to executive leadership, facility leaders, and client organizations.</span></li>\n<li><span style=\"font-size: 12pt\">Present findings and recommendations to leadership teams and stakeholders.</span></li>\n<li><span style=\"font-size: 12pt\">Translate complex operational and financial data into actionable insights.</span></li>\n<li><span style=\"font-size: 12pt\">Support strategic planning initiatives and special projects.</span></li>\n<li><span style=\"font-size: 12pt\">Collaborate across departments to ensure successful execution of enterprise initiatives.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Minimum Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Bachelor's degree in Business Administration, Finance, Healthcare Administration, Public Health, Economics, Data Analytics, or related field.</span></li>\n<li><span style=\"font-size: 12pt\">Minimum of five (5) years of experience in business analysis, consulting, healthcare operations, strategic planning, finance, or related disciplines.</span></li>\n<li><span style=\"font-size: 12pt\">Strong analytical, financial modeling, and problem-solving skills.</span></li>\n<li><span style=\"font-size: 12pt\">Advanced proficiency in Microsoft Excel, PowerPoint, and business reporting tools.</span></li>\n<li><span style=\"font-size: 12pt\">Experience supporting multi-site organizations or healthcare operations.</span></li>\n<li><span style=\"font-size: 12pt\">Exceptional communication, presentation, and stakeholder management skills.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to manage multiple priorities in a fast-paced environment.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Preferred Qualifications</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Experience in behavioral health, substance use disorder treatment, mental health services, or healthcare operations.</span></li>\n<li><span style=\"font-size: 12pt\">Experience in healthcare consulting, management consulting, private equity-backed healthcare organizations, or multi-site healthcare environments.</span></li>\n<li><span style=\"font-size: 12pt\">Familiarity with EHR systems, healthcare billing systems, CRM platforms, and operational reporting tools.</span></li>\n<li><span style=\"font-size: 12pt\">MBA, MHA, MPH, or related advanced degree.</span></li>\n<li><span style=\"font-size: 12pt\">Experience supporting acquisitions, integrations, de novo development, or growth strategy initiatives.</span></li>\n<li><span style=\"font-size: 12pt\">Experience implementing or optimizing business systems and operational workflows.</span></li>\n<li><span style=\"font-size: 12pt\">Ability to research and interpret federal, state, accreditation, licensing, and regulatory requirements.</span></li>\n<li><span style=\"font-size: 12pt\">Leadership experience with the ability to support future team growth and development.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Benefits &amp; Support</span></p>\n<ul>\n<li><span style=\"font-size: 12pt\">ICHRA Health Benefit with premium reimbursement</span></li>\n<li><span style=\"font-size: 12pt\">Dental &amp; Vision Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Employer-Paid Life Insurance</span></li>\n<li><span style=\"font-size: 12pt\">Supplemental Insurance Options</span></li>\n<li><span style=\"font-size: 12pt\">401(k) Retirement Plan</span></li>\n<li><span style=\"font-size: 12pt\">Paid Time Off (PTO) and Paid Holidays</span></li>\n<li><span style=\"font-size: 12pt\">Employee Assistance Program (EAP)</span></li>\n<li><span style=\"font-size: 12pt\">Professional Development Opportunities</span></li>\n<li><span style=\"font-size: 12pt\">Career Growth &amp; Advancement</span></li>\n<li><span style=\"font-size: 12pt\">Collaborative Leadership Team</span></li>\n<li><span style=\"font-size: 12pt\">Opportunity to Impact a Growing National Organization</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; font-weight: bold\">Equal Employment Opportunity</span></p>\n<p><span style=\"font-size: 12pt\">Ascension Recovery Services is an Equal Opportunity Employer. We are committed to fostering an inclusive workplace where all employees are valued and respected. Qualified applicants will receive consideration for employment without regard to race, color, religion, sex, sexual orientation, gender identity, national origin, age, disability, veteran status,</span></p>",
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