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Home › Companies › 37053934 22c6 4362 Aa6a 1fee41c0cca3 19000101 000001 › Bilingual Customer Service Representative

Bilingual Customer Service Representative

37053934 22c6 4362 Aa6a 1fee41c0cca3 19000101 000001 · Charles Town, WV, US, Charles Town, WV · Active · $17–$19 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company37053934 22c6 4362 Aa6a 1fee41c0cca3 19000101 000001
TitleBilingual Customer Service Representative
Normalized title-
Department / team-
LocationCharles Town, WV, United States
Work model-
Employment typeFull Time
Salary$17–$19 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-06-03 / 2026-06-04
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from 37053934 22c6 4362 Aa6a 1fee41c0cca3 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Charles Town.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company37053934 22c6 4362 Aa6a 1fee41c0cca3 19000101 000001
Source4fa9c71a-9519-4c2c-bf16-2d0af9101e92
ATS providerADP Workforce Now Recruiting

Description

Lead From the Front. Drive Results. Build Something That’s Growing Fast. Patriot Disposal / Apple Valley Waste is one of the fastest-growing waste and recycling companies in the Mid-Atlantic. As we are expanding rapidly, we’re building a high-performance team to support our continued growth across residential, commercial, and roll-off services. We’re looking for a Customer Service Member who leads from the front, and knows how to get the best out of a team. If you’re someone who takes ownership, moves fast, and wants to grow your career with a company that’s scaling — this is your opportunity. Job Description The Customer Service Member is responsible for supporting key operations within the waste management and recycling industry. This role contributes to the organization’s success through strong execution, collaboration with cross-functional teams, and a commitment to safety, service quality, and operational excellence. Key Responsibilities Respond promptly to customer inquiries via phone, email, and chat. Address and resolve customer complaints with empathy and professionalism. Process service requests and coordinate with internal teams to fulfill customer needs. Maintain accurate records of customer interactions and transactions. Identify opportunities to upsell additional services to existing customers. Follow up with customers to ensure satisfaction and gather feedback. Collaborate with other departments to resolve complex customer issues. Process Payments. Qualifications & Requirements High school diploma or equivalent. 1--2 years of customer service experience, preferably in a call center or service-oriented environment. Strong communication skills, both verbal and written. Ability to handle stressful situations and resolve conflicts effectively. Proficiency in Microsoft Office Suite and CRM software. Detail-oriented with excellent organizational skills. Ability to work independently and as part of a team. Knowledge of the waste management industry is a plus. Skills Refer to the qualifications and responsibilities listed above for the core competencies required for this role. Why Join Us? This isn’t just another job — this is a chance to build, lead, and grow with a company that’s going places. Competitive salary + performance-based bonuses. Real career growth opportunities as we expand. Strong leadership team focused on operational excellence. Full benefits: medical, dental, vision, 401(k) match. Paid time off + holidays. Company-provided gear and PPE for operations jobs. The Bottom Line If you’re ready to take ownership, lead from the front, and make an impact in a fast-growing company, we want to talk to you.

Full job record

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Source ID4fa9c71a-9519-4c2c-bf16-2d0af9101e92
Board ID4fa9c71a-9519-4c2c-bf16-2d0af9101e92
Provideradp_workforcenow
Provider Job Key597225
TitleBilingual Customer Service Representative
Normalized Title—
Statusactive
Activeyes
Location TextCharles Town, WV, US, Charles Town, WV
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionWV
CityCharles Town
Salary Raw17 To 19 (USD) Hourly
Salary Min17
Salary Max19
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=37053934-22c6-4362-aa6a-1fee41c0cca3&ccId=19000101_000001&lang=en_US&type=JS&jobId=597225&jwId=9201205828378_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=37053934-22c6-4362-aa6a-1fee41c0cca3&ccId=19000101_000001&lang=en_US&type=JS&jobId=597225&jwId=9201205828378_1
First Seen At2026-06-04 08:12:09Z
Last Seen At2026-06-06 12:03:08Z
Last Checked At2026-06-06 12:03:08Z
Last Changed At2026-06-06 12:03:08Z
Inactive At—
Source Posted At2026-06-03 14:06:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=37053934-22c6-4362-aa6a-1fee41c0cca3|19000101_000001/date=2026-06-06/2026-06-06T12-03-02-258Z-fc39fe812d4a411fa58a0943e3bccdf66fb9223597a6f58e7ae4dcd583cadbaa.json
Event Fields
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Parsed Structured
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Extensions
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    "requisitionDescription": "<div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:6.0pt;line-height:150%;' data-pasted=\"true\"><strong><span style=\"font-size: 16px; line-height: 150%; color: rgb(31, 56, 100); font-family: arial, sans-serif;\">Lead From the Front. Drive Results. Build Something That&rsquo;s Growing Fast.</span></strong></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:6.0pt;line-height:150%;'><span style=\"font-family: arial,sans-serif;\">Patriot Disposal / Apple Valley Waste is one of the fastest-growing waste and recycling companies in the Mid-Atlantic. As we are expanding rapidly, we&rsquo;re building a high-performance team to support our continued growth across residential, commercial, and roll-off services.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:6.0pt;line-height:150%;'><span style=\"font-family: arial,sans-serif;\">We&rsquo;re looking for a Customer Service Member who leads from the front, and knows how to get the best out of a team.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:12.0pt;line-height:150%;'><span style=\"font-family: arial,sans-serif;\">If you&rsquo;re someone who takes ownership, moves fast, and wants to grow your career with a company that&rsquo;s scaling &mdash; this is your opportunity.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:10.0pt;border:none;padding:0in;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:19px;line-height:150%;color:#1F3864;\">Job Description</span></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:6.0pt;line-height:150%;'><span style=\"font-family: arial,sans-serif;\">The Customer Service Member is responsible for supporting key operations within the waste management and recycling industry. This role contributes to the organization&rsquo;s success through strong execution, collaboration with cross-functional teams, and a commitment to safety, service quality, and operational excellence.</span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:19px;line-height:150%;color:#1F3864;\">Key Responsibilities</span></strong></span></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Respond promptly to customer inquiries via phone, email, and chat.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Address and resolve customer complaints with empathy and professionalism.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Process service requests and coordinate with internal teams to fulfill customer needs.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Maintain accurate records of customer interactions and transactions.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Identify opportunities to upsell additional services to existing customers.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Follow up with customers to ensure satisfaction and gather feedback.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Collaborate with other departments to resolve complex customer issues.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Process Payments.</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:19px;line-height:150%;color:#1F3864;\">Qualifications &amp; Requirements</span></strong></span></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">High school diploma or equivalent.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">1--2 years of customer service experience, preferably in a call center or service-oriented environment.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Strong communication skills, both verbal and written.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Ability to handle stressful situations and resolve conflicts effectively.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Proficiency in Microsoft Office Suite and CRM software.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Detail-oriented with excellent organizational skills.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Ability to work independently and as part of a team.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Knowledge of the waste management industry is a plus.</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:19px;line-height:150%;color:#1F3864;\">Skills</span></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:6.0pt;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><em>Refer to the qualifications and responsibilities listed above for the core competencies required for this role.</em></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:10.0pt;margin-left:0in;border:none;padding:0in;'><span style=\"font-family: arial,sans-serif;\"><br></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:10.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:19px;line-height:150%;color:#1F3864;\">Why Join Us?</span></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:6.0pt;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><em>This isn&rsquo;t just another job &mdash; this is a chance to build, lead, and grow with a company that&rsquo;s going places.</em></span></p><div style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;'><ul style=\"margin-bottom:0in;margin-left: 0in;\"><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Competitive salary + performance-based bonuses.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Real career growth opportunities as we expand.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Strong leadership team focused on operational excellence.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Full benefits: medical, dental, vision, 401(k) match.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Paid time off + holidays.</li><li style=\"margin: 0in; font-size: 15px; font-family: arial, sans-serif;\">Company-provided gear and PPE for operations jobs.</li></ul></div><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-top:12.0pt;margin-right:0in;margin-bottom:6.0pt;margin-left:0in;line-height:150%;'><span style=\"font-family: arial,sans-serif;\"><strong><span style=\"font-size:19px;line-height:150%;color:#1F3864;\">The Bottom Line</span></strong></span></p><p style='margin:0in;font-size:15px;font-family:\"Arial\",sans-serif;margin-bottom:6.0pt;line-height:150%;'><span style=\"font-family: arial,sans-serif;\">If you&rsquo;re ready to take ownership, lead from the front, and make an impact in a fast-growing company, we want to talk to you.</span></p><p><br></p></div>\n",
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