Customer Service Representative

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    "description": "<p>We are seeking a <strong>Customer Service Representative</strong> to join our team! As a member of our staff, you will be responsible for providing a superior level of customer service to Planet Fitness members, prospective members and guests, ensuring an exceptional \"Judgement Free\" member experience!<br />\n </p>\n\n<p><strong>Why you should join Planet Fitness: </strong></p>\n\n<ul>\n\t<li>Great growth opportunities - we are a dynamic and growing company</li>\n\t<li>Set Schedule</li>\n\t<li>Medical, Dental and Vision insurance benefits (available to eligible employees)</li>\n\t<li>Employee Referral Bonus Program</li>\n\t<li>This position has a $1/hour premium added to any hours worked 10:00 PM-6:00 AM. </li>\n\t<li>FREE Black Card Membership</li>\n\t<li>401(k) with generous employer match</li>\n\t<li>Profit sharing program!</li>\n\t<li>A sparkling clean work environment (where we all pitch in to keep the club pristine!)</li>\n\t<li>Contribute to changing people's lives every day by helping us create a healthier Planet</li>\n\t<li>Work hard play hard with an amazing group of talented, dynamic team members</li>\n\t<li>Employee Assistance Program (EAP)</li>\n</ul>\n\n<p><strong>Some of your responsibilities will include:</strong></p>\n\n<ul>\n\t<li>The customer service representative will greet members and guests, providing exceptional customer service and doing your best to make members feel comfortable and welcomed!</li>\n\t<li>Answer phones in a friendly manner and assist callers with a variety of questions.</li>\n\t<li>The customer service representative will check in members, provide tours of the club and sign up new members, log amenities and communicate updates and billing issues to members and guests.</li>\n\t<li>Respond to member questions and concerns in a timely and professional manner.</li>\n\t<li>Regular cleaning of entire facility, bathrooms, equipment, front desk area and amenities.</li>\n</ul>",
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