Front Office Supervisor (FT) (AM/PM) (Supervisor de Oficina)

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    "city": "San Diego",
    "jobId": 329488,
    "level": "Experienced",
    "endDate": "",
    "legalId": 4208,
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    "jobShift": "Evening",
    "jobTitle": " Front Office Supervisor (FT) (AM/PM) (Supervisor de Oficina)",
    "location": "Bahia - San Diego, CA 92109",
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    "clientCode": "0JZ10",
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    "description": "<p><br />\r\n<span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\"><strong>LOCATION&nbsp;</strong><br />\r\n<br />\r\n<strong>Bahia Resort Hotel&nbsp;</strong><br />\r\n<br />\r\nSince opening in 1953, the <strong>Bahia Resort Hotel</strong> has been a hospitality leader in San Diego. Tucked away on a fourteen-acre peninsula in Mission Bay, the 314-room resort is a beachside escape for experiencing the best of America&rsquo;s Finest City.&nbsp;&nbsp;<br />\r\n<br />\r\nThe <strong>Bahia Resort Hotel</strong> is owned by <strong>Evans Hotels</strong>, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.&nbsp;<br />\r\n<br />\r\n<strong>SUMMARY</strong><br />\r\nThe&nbsp;<strong>Front Office Supervisor (&ldquo;Supervisor de Oficina&rdquo;)</strong>&nbsp;welcomes our guests with a warm and friendly smile. Courteously and efficiently handle guest arrivals and departures. Coaches and develops associates using a consistent, approachable demeanor while articulating expectations. Proactively provide our guests with personal service and attention that exceeds their expectations.<br />\r\n<br />\r\n<strong>PAY &amp; PERKS</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\"><strong>Compensation: $25.35 **</strong></span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><strong>Earn $1000</strong>&nbsp;for Culinary, Engineering, Housekeeping, and <strong>$350</strong> for all other roles. for <strong>each </strong>hired&nbsp;referral&nbsp;at any Evans Hotels property.</span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\"><strong>Discounted Hotel Rooms</strong>&nbsp;for you, family and friends.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\"><strong>Free Employee Parking</strong>&nbsp;and/or discounted MTS Pronto card.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\"><strong>Free Meals &amp; Refreshments&nbsp;</strong>during working shifts.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Career advancement opportunities!</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Health (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Discounts on cell phone bills, shoes, gym memberships, and more!</span></span></span></li>\r\n</ul>\r\n\r\n<p><br />\r\n<span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\"><strong>ESSENTIAL DUTIES</strong></span></span></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Conveys a favorable image of the organization by projecting a positive, professional appearance and demeanor to our guests.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Coordinates the desk activities to assure that guest&#39;s services standards are consistently met or exceeded.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Coaches and develops associates using a consistent, approachable demeanor while articulating expectations.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Participates in increasing the percentage of return guests by listening to and fulfilling their needs with a caring and responsive attitude.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Contributes to the financial growth of the company by enthusiastically promoting the available amenities and facilities of our hotel.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Plays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Continuously provides excellent customer service when making reservations and use effective up-selling techniques.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Offers and provides assistive devices to our guests with disabilities in a thoughtful and professional manner.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Answers the department telephone with a friendly voice using professional telephone techniques and etiquette.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Inputs information into the hotel computer and maintain guest records accurately and precisely, paying close attention to details and comments.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Maintains a house bank and conform with established cash handling procedures.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Processes guest billing using cash, checks, credit cards and special billing.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Provides a safe and secure environment for both our guests and colleagues by knowing and assisting in safety and emergency procedures.</span></span></span></li>\r\n\t<li><span style=\"display:block;font-size:11px;\"><span style=\"font-family:Lucida Sans Unicode,Lucida Grande,sans-serif;\"><span style=\"color:#000000;\">Performs additional duties and responsibilities as directed by the leadership team.</span></span></span></li>\r\n</ul>\r\n",
    "jobCategory": "Management and Supervisory",
    "salaryRange": "$25.35 - $25.35 Hourly",
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Tucked away on a fourteen-acre peninsula in Mission Bay, the 314-room resort is a beachside escape for experiencing the best of America&rsquo;s Finest City.&nbsp;&nbsp;\\r\\n\\r\\nThe Bahia Resort Hotel is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.&nbsp;\\r\\n\\r\\nSUMMARY\\r\\nThe&nbsp;Front Office Supervisor (&ldquo;Supervisor de Oficina&rdquo;)&nbsp;welcomes our guests with a warm and friendly smile. Courteously and efficiently handle guest arrivals and departures. Coaches and develops associates using a consistent, approachable demeanor while articulating expectations. Proactively provide our guests with personal service and attention that exceeds their expectations.\\r\\n\\r\\nPAY &amp; PERKS\\r\\n\\r\\n\\r\\n\\tCompensation: $25.35 **\\r\\n\\tEarn $1000&nbsp;for Culinary, Engineering, Housekeeping, and $350 for all other roles. for each hired&nbsp;referral&nbsp;at any Evans Hotels property.\\r\\n\\tDiscounted Hotel Rooms&nbsp;for you, family and friends.\\r\\n\\tFree Employee Parking&nbsp;and/or discounted MTS Pronto card.\\r\\n\\tFree Meals &amp; Refreshments&nbsp;during working shifts.\\r\\n\\tCareer advancement opportunities!\\r\\n\\tHealth (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.\\r\\n\\tDiscounts on cell phone bills, shoes, gym memberships, and more!\\r\\n\\r\\n\\r\\n\\r\\nESSENTIAL DUTIES\\r\\n\\r\\n\\r\\n\\tConveys a favorable image of the organization by projecting a positive, professional appearance and demeanor to our guests.\\r\\n\\tCoordinates the desk activities to assure that guest&#39;s services standards are consistently met or exceeded.\\r\\n\\tCoaches and develops associates using a consistent, approachable demeanor while articulating expectations.\\r\\n\\tParticipates in increasing the percentage of return guests by listening to and fulfilling their needs with a caring and responsive attitude.\\r\\n\\tContributes to the financial growth of the company by enthusiastically promoting the available amenities and facilities of our hotel.\\r\\n\\tPlays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.\\r\\n\\tContinuously provides excellent customer service when making reservations and use effective up-selling techniques.\\r\\n\\tOffers and provides assistive devices to our guests with disabilities in a thoughtful and professional manner.\\r\\n\\tAnswers the department telephone with a friendly voice using professional telephone techniques and etiquette.\\r\\n\\tInputs information into the hotel computer and maintain guest records accurately and precisely, paying close attention to details and comments.\\r\\n\\tMaintains a house bank and conform with established cash handling procedures.\\r\\n\\tProcesses guest billing using cash, checks, credit cards and special billing.\\r\\n\\tProvides a safe and secure environment for both our guests and colleagues by knowing and assisting in safety and emergency procedures.\\r\\n\\tPerforms additional duties and responsibilities as directed by the leadership team.\\r\\n\\r\\nQualifications\\r\\nQUALIFICATIONS\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent; and two to four years related experience and/or training.\\r\\n\\tA combination of experience, education, and/or training may be substituted for either requirement.\\r\\n\\tExperience running shifts, scheduling, performance management, problem-solving, guest servicing and running day-to-day operations.\\r\\n\\tExperience in dealing with the public is preferred, such as retail cashier, food industry service, guest service with public contacts, etc.\\r\\n\\tAvailability to work on weekends and holidays is required.\\r\\n\\tAbility to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.\\r\\n\\tAbility to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.\\r\\n\\tThe following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.\\r\\n\\r\\n\\r\\n\\r\\n**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"responsibilities\":\"\\r\\nLOCATION&nbsp;\\r\\n\\r\\nBahia Resort Hotel&nbsp;\\r\\n\\r\\nSince opening in 1953, the Bahia Resort Hotel has been a hospitality leader in San Diego. Tucked away on a fourteen-acre peninsula in Mission Bay, the 314-room resort is a beachside escape for experiencing the best of America&rsquo;s Finest City.&nbsp;&nbsp;\\r\\n\\r\\nThe Bahia Resort Hotel is owned by Evans Hotels, LLC, a family-owned and operated business committed to supporting and enhancing employee well-being through a variety of programs that nurture our staff professionally and personally. We offer hands-on manager and leadership training, employee appreciation days, and staff awards and recognition. Our team is also dedicated to serving our community through initiatives like company-wide beach clean-ups and volunteer opportunities.&nbsp;\\r\\n\\r\\nSUMMARY\\r\\nThe&nbsp;Front Office Supervisor (&ldquo;Supervisor de Oficina&rdquo;)&nbsp;welcomes our guests with a warm and friendly smile. Courteously and efficiently handle guest arrivals and departures. Coaches and develops associates using a consistent, approachable demeanor while articulating expectations. Proactively provide our guests with personal service and attention that exceeds their expectations.\\r\\n\\r\\nPAY &amp; PERKS\\r\\n\\r\\n\\r\\n\\tCompensation: $25.35 **\\r\\n\\tEarn $1000&nbsp;for Culinary, Engineering, Housekeeping, and $350 for all other roles. for each hired&nbsp;referral&nbsp;at any Evans Hotels property.\\r\\n\\tDiscounted Hotel Rooms&nbsp;for you, family and friends.\\r\\n\\tFree Employee Parking&nbsp;and/or discounted MTS Pronto card.\\r\\n\\tFree Meals &amp; Refreshments&nbsp;during working shifts.\\r\\n\\tCareer advancement opportunities!\\r\\n\\tHealth (including SIMNSA), Dental, Vision, 401k with match, life insurance, sick and vacation time.\\r\\n\\tDiscounts on cell phone bills, shoes, gym memberships, and more!\\r\\n\\r\\n\\r\\n\\r\\nESSENTIAL DUTIES\\r\\n\\r\\n\\r\\n\\tConveys a favorable image of the organization by projecting a positive, professional appearance and demeanor to our guests.\\r\\n\\tCoordinates the desk activities to assure that guest&#39;s services standards are consistently met or exceeded.\\r\\n\\tCoaches and develops associates using a consistent, approachable demeanor while articulating expectations.\\r\\n\\tParticipates in increasing the percentage of return guests by listening to and fulfilling their needs with a caring and responsive attitude.\\r\\n\\tContributes to the financial growth of the company by enthusiastically promoting the available amenities and facilities of our hotel.\\r\\n\\tPlays a key role in ensuring that all guest needs are met in a timely manner by interacting and communicating closely with other departments in the hotel.\\r\\n\\tContinuously provides excellent customer service when making reservations and use effective up-selling techniques.\\r\\n\\tOffers and provides assistive devices to our guests with disabilities in a thoughtful and professional manner.\\r\\n\\tAnswers the department telephone with a friendly voice using professional telephone techniques and etiquette.\\r\\n\\tInputs information into the hotel computer and maintain guest records accurately and precisely, paying close attention to details and comments.\\r\\n\\tMaintains a house bank and conform with established cash handling procedures.\\r\\n\\tProcesses guest billing using cash, checks, credit cards and special billing.\\r\\n\\tProvides a safe and secure environment for both our guests and colleagues by knowing and assisting in safety and emergency procedures.\\r\\n\\tPerforms additional duties and responsibilities as directed by the leadership team.\\r\\n\\r\\n\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"EVANS HOTELS LLC\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=3E73D4AE9999636E316320CEBB996399\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"998 W. Mission Bay Drive\",\"addressLocality\":\"San Diego\",\"addressRegion\":\"CA\",\"postalCode\":92109,\"addressCountry\":\"USA\"}},\"qualifications\":\"\\r\\nQUALIFICATIONS\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent; and two to four years related experience and/or training.\\r\\n\\tA combination of experience, education, and/or training may be substituted for either requirement.\\r\\n\\tExperience running shifts, scheduling, performance management, problem-solving, guest servicing and running day-to-day operations.\\r\\n\\tExperience in dealing with the public is preferred, such as retail cashier, food industry service, guest service with public contacts, etc.\\r\\n\\tAvailability to work on weekends and holidays is required.\\r\\n\\tAbility to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.\\r\\n\\tAbility to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.\\r\\n\\tThe following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.\\r\\n\\r\\n\\r\\n\\r\\n**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"experienceRequirements\":\"\\r\\nQUALIFICATIONS\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent; and two to four years related experience and/or training.\\r\\n\\tA combination of experience, education, and/or training may be substituted for either requirement.\\r\\n\\tExperience running shifts, scheduling, performance management, problem-solving, guest servicing and running day-to-day operations.\\r\\n\\tExperience in dealing with the public is preferred, such as retail cashier, food industry service, guest service with public contacts, etc.\\r\\n\\tAvailability to work on weekends and holidays is required.\\r\\n\\tAbility to maintain a friendly, team-oriented, positive attitude and a professional appearance at all times.\\r\\n\\tAbility to stand, kneel, squat for prolonged periods of time, up to and including, the entire shift and lift up to 25 lbs.\\r\\n\\tThe following position will be filled in accordance with the process set forth in California Labor Code Section 2810.8 and San Diego Municipal Code 311.0101 et. seq.\\r\\n\\r\\n\\r\\n\\r\\n**The pay scale posted is the salary or hourly wage range that the employer reasonably expects to pay for the position during the first year of employment. The posted range does NOT include potential additional types of compensation, such as gratuities, service charges, commissions, or bonuses. Actual compensation offered may fluctuate based on qualifications and/or experience.\\r\\n\",\"industry\":\"Management and Supervisory\",\"validThrough\":\"-0001-11-30\",\"workHours\":\"Evening\",\"educationRequirements\":\"High School\"}",
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