Customer Service Executive (CSR)

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          "text": "<p>• Answer incoming customer communications from complex books of business, which will involve assessing caller’s needs, entitling the call through the use of software, analyzing the situation, and offering accurate solutions.<br />• Respond positively to customer’s questions in a timely manner.<br />• Research complex customer questions thoroughly to provide accurate information and solutions.<br />• Effective written and verbal communication skills.<br />• PC literate (familiar with windows applications).<br />• Needs to be available to work flexible schedule, including nights, weekends and holidays.<br />• Ability to learn quickly and adapt to change.</p>",
          "title": "Job Description"
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        "qualifications": {
          "text": "<p>• High school diploma or GED required.<br />• 1-2 years’ experience in a customer service and/or customer facing position is preferred.<br />• Candidates with experience in providing excellent customer service, moving quickly to keep many projects going at once, and the ability to keep organized records will be competitive for this role.</p>",
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