bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompaniesSutherlandBilingual (FR/EN) Customer Service Support| Healthcare | Work-At-Home

Bilingual (FR/EN) Customer Service Support| Healthcare | Work-At-Home

Sutherland · Moncton, NB, Canada · Remote · Active · $18 / hour · SmartRecruiters

Job facts

FieldValue
CompanySutherland
TitleBilingual (FR/EN) Customer Service Support| Healthcare | Work-At-Home
Normalized title-
Department / teamCustomer Service
LocationMoncton, NB, Canada
Work modelRemote / Remote
Employment typeFull Time
Salary$18 / hour
Statusactive
ATS providerSmartRecruiters
Posted / first seen2026-06-18 / 2026-06-19
Changed / last seen2026-06-19 / 2026-06-21

Related slices

PageWhat it containsOpen
Company jobsActive postings from Sutherland.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through SmartRecruiters.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Moncton.Open
Department jobsActive postings in Customer Service.Open
Work model jobsActive Remote postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanySutherland
Sourceb5f04860-0c2b-4554-91c0-273a93f9a598
ATS providerSmartRecruiters

Description

$18.25/hour, paid training plus generous PTO (be sure to ask about our new Global Flexible Vacation Policy!) Medical, dental and vision benefits Advancement opportunities – 80% of our frontline leaders have been promoted from within Employee Discounts EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland We will provide all equipment,  but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. Provide customer service support to the providers via phone and email Provide accurate reporting data in compliance with industry standard Be point of contact for the event vendor management process includes activating and adding new vendors Accurate issuance of payments to vendors and others Generating pre and post event reporting Must be comfortable assisting providers and staff by training them on event management details and event related responsibilities Fluency in French AND English Exceptional customer service skills Proven written/communication skills with high attention to detail Good knowledge of MS Office Self-Driven, strong multitasking abilities Ability to work individually and with a team Prior experience in healthcare setting ( preferred) Prior project /event planning experience (plus) SME/Floor support experience (plus) As a digital transformation company -- and  Great Place to Work  certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.

Full job record

Job ID0cf4f3c4b56361249480239d67e8e7e872e5e5db
Org IDed6027de-ea2f-4021-94eb-def301e4da2f
Source IDb5f04860-0c2b-4554-91c0-273a93f9a598
Board IDb5f04860-0c2b-4554-91c0-273a93f9a598
Providersmartrecruiters
Provider Job Key744000132910929
TitleBilingual (FR/EN) Customer Service Support| Healthcare | Work-At-Home
Normalized Title
Statusactive
Activeyes
Location TextMoncton, NB, Canada
DepartmentCustomer Service
Team
Employment Typefull_time
Workplace Typeremote
Remote Policyremote
CountryCanada
RegionNB
CityMoncton
Salary Raw$18.25/hour, paid training plus generous PTO (be sure to ask about our new Global Flexible Vacation Policy!) Medical, dental and vision benefits Advancement opportunities – 80% of our frontline leaders have been promoted from within Employee Discounts EAP & Health and Wellness programs including a personal trainer dedicated to Sutherland We will provide all equipment,  but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work. Provide customer service support to the providers via phone and email Provide accurate reporting data in compliance with industry standard Be point of contact for the event vendor management process includes activating and adding new vendors Accurate issuance of payments to vendors and others Generating pre and post event reporting Must be comfortable assisting providers and staff by training them on event management details and event related responsibilities Fluency in French AND English Exceptional customer service skills Proven written/communication skills with high attention to detail Good knowledge of MS Office Self-Driven, strong multitasking abilities Ability to work individually and with a team Prior experience in healthcare setting ( preferred) Prior project /event planning experience (plus) SME/Floor support experience (plus) As a digital transformation company -- and  Great Place to Work  certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking & Financial Services; Insurance; Communications, Media & Entertainment; Healthcare; Retail & Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality & Logistics; and Mortgage Services, helping them to better support and serve their customers.
Salary Min18.25
Salary Max
Salary CurrencyUSD
Salary Periodhour
Source URLhttps://jobs.smartrecruiters.com/Sutherland/744000132910929-bilingual-fr-en-customer-service-support-healthcare-work-at-home
Apply URLhttps://jobs.smartrecruiters.com/Sutherland/744000132910929-bilingual-fr-en-customer-service-support-healthcare-work-at-home?oga=true
First Seen At2026-06-19 10:43:22Z
Last Seen At2026-06-21 11:31:46Z
Last Checked At2026-06-21 11:31:46Z
Last Changed At2026-06-19 10:43:22Z
Inactive At
Source Posted At2026-06-18 16:10:59Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=smartrecruiters/board=sutherland/date=2026-06-21/2026-06-21T11-31-42-611Z-27211720bd7c234aa07647c8eef188f12f887f4a1d3ae62968c3f026130c6aab.json
Event Fields
{
  "content_hash": "8233f3b7f4a9c5881c72106012af58585f031944f379aca9c581bb729a2b1ffb",
  "source_hash": "74d22f471d74e515facb3066078266d685bec89d1d508f9b2b588f73d9112b69",
  "last_changed_at": "2026-06-19T10:43:22.274Z",
  "active_status": "active"
}
Parsed Structured
{
  "dedupe": null,
  "language": "en",
  "location": {
    "raw": "Moncton, NB, Canada",
    "city": "Moncton",
    "region": "NB",
    "country": "Canada",
    "is_remote": true,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": 18.25,
  "inferred_at": "2026-06-21T11:31:46.767Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Moncton, NB, Canada",
      "city": "Moncton",
      "region": "NB",
      "country": "Canada",
      "is_remote": true,
      "confidence": 0.8
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": "remote",
  "salary_period": "hour",
  "workplace_type": "remote",
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "id": "744000132910929",
  "ref": "https://api.smartrecruiters.com/v1/companies/sutherland/postings/744000132910929",
  "name": "Bilingual (FR/EN) Customer Service Support| Healthcare | Work-At-Home",
  "uuid": "61ffe542-c789-470f-90e0-4bca2bc2706b",
  "detail": {
    "id": "744000132910929",
    "name": "Bilingual (FR/EN) Customer Service Support| Healthcare | Work-At-Home",
    "uuid": "61ffe542-c789-470f-90e0-4bca2bc2706b",
    "jobAd": {
      "sections": {
        "jobDescription": {
          "text": "<ul><li>Provide customer service support to the providers via&#xa0;phone and email</li><li>Provide accurate reporting data in compliance with industry standard</li><li>Be point of contact for the event vendor management process&#xa0;includes activating and adding new vendors</li><li>Accurate issuance&#xa0;of payments to vendors and others</li><li>Generating pre and post event reporting</li><li>Must be comfortable assisting providers and staff by training them on event management details and event related responsibilities</li></ul>",
          "title": "Job Description"
        },
        "qualifications": {
          "text": "<ul><li>Fluency in French <strong>AND</strong> English</li><li>Exceptional customer service skills</li><li>Proven written/communication skills with high attention to detail</li><li>Good knowledge of MS Office</li><li>Self-Driven,&#xa0;strong multitasking abilities</li><li>Ability to work individually and with a team</li><li>Prior experience in healthcare setting ( preferred)</li><li>Prior project /event planning experience (plus)</li><li>SME/Floor support experience (plus)</li></ul>",
          "title": "Qualifications"
        },
        "companyDescription": {
          "text": "<p>$18.25/hour, paid training&#xa0;plus generous PTO (be sure to ask about our new Global Flexible Vacation Policy!)</p><ul><li>Medical, dental and vision benefits</li><li>Advancement opportunities – 80% of our frontline leaders have been promoted from within</li><li>Employee Discounts</li><li>EAP &amp; Health and Wellness programs including a personal trainer&#xa0;dedicated to Sutherland</li></ul><p><strong>We will provide all equipment,</strong>&#xa0;but to be successful when working from home you must have reliable, hard-wired internet service and a quiet, distraction-free place to work.&#xa0;</p><p>&#xa0;</p>",
          "title": "Company Description"
        },
        "additionalInformation": {
          "text": "<p><em>As a digital transformation company -- and&#xa0;<strong>Great Place to Work&#xa0;</strong>certified -- Sutherland has been helping customers globally achieve greater agility and transform automated customer experiences for over 35 years. We work with some of the world’s most known brands in dozens of industries, including Banking &amp; Financial Services; Insurance; Communications, Media &amp; Entertainment; Healthcare; Retail &amp; Consumer Packaged Goods; Technology; Travel, Transportation, Hospitality &amp; Logistics; and Mortgage Services, helping them to better support and serve their customers.</em></p><p>&#xa0;</p>",
          "title": "Additional Information"
        }
      }
    },
    "jobId": "546db07b-a6da-487f-b862-2b2d46e7b648",
    "active": true,
    "company": {
      "name": "Sutherland",
      "identifier": "Sutherland"
    },
    "creator": {
      "name": "",
      "avatarUrl": ""
    },
    "jobAdId": "9db817a7-673e-4719-a515-55f1a0144ed7",
    "applyUrl": "https://jobs.smartrecruiters.com/Sutherland/744000132910929-bilingual-fr-en-customer-service-support-healthcare-work-at-home?oga=true",
    "function": {
      "id": "customer_service",
      "label": "Customer Service"
    },
    "industry": {
      "id": "telecommunications",
      "label": "Telecommunications"
    },
    "language": {
      "code": "en",
      "label": "English",
      "labelNative": "English (US)"
    },
    "location": {
      "city": "Moncton",
      "hybrid": false,
      "region": "NB",
      "remote": true,
      "country": "ca",
      "fullLocation": "Moncton, NB, Canada"
    },
    "refNumber": "REF43696D",
    "postingUrl": "https://jobs.smartrecruiters.com/Sutherland/744000132910929-bilingual-fr-en-customer-service-support-healthcare-work-at-home",
    "visibility": "PUBLIC",
    "customField": [
      {
        "fieldId": "6286b209804827688e9e26f4",
        "valueId": "F",
        "fieldLabel": "Job Schedule",
        "valueLabel": "FULL_TIME"
      },
      {
        "fieldId": "6286b2635cf041392b23bcf2",
        "valueId": "CAN01",
        "fieldLabel": "Business Unit",
        "valueLabel": "CAN01 - Canada Business Unit"
      },
      {
        "fieldId": "6286b33c5cf041392b23bcf4",
        "valueId": "CAN",
        "fieldLabel": "Project Company",
        "valueLabel": "SGS Canada Corp"
      },
      {
        "fieldId": "62718962c0bc5f0642812f81",
        "valueId": "default",
        "fieldLabel": "Brands",
        "valueLabel": "Sutherland"
      },
      {
        "fieldId": "6286b11963462b3b7d117cc1",
        "valueId": "45d5a18f-867d-48b0-99ce-2f1463539b95",
        "fieldLabel": "Organizational Relationship",
        "valueLabel": "EMP"
      },
      {
        "fieldId": "6286b1ead48c0372fd1ae67b",
        "valueId": "R",
        "fieldLabel": "Employee Status",
        "valueLabel": "Regular"
      },
      {
        "fieldId": "6286b39fb3c48651f8a87bf1",
        "valueId": "15101",
        "fieldLabel": "Project ID*",
        "valueLabel": "15101 - AstraZenenca Canada"
      },
      {
        "fieldId": "6286afdcf049c63266563028",
        "valueId": "C06",
        "fieldLabel": "Site",
        "valueLabel": "C06-Canada Work at Home"
      },
      {
        "fieldId": "6286b355a088e226af13f063",
        "valueId": "770",
        "fieldLabel": "Vertical",
        "valueLabel": "HC-IT"
      },
      {
        "fieldId": "6286b0fafb205a12017b8fa7",
        "valueId": "2759c2a2-d840-4371-b1a7-a88b76075746",
        "fieldLabel": "Billability",
        "valueLabel": "Billable"
      },
      {
        "fieldId": "6286b0d9daefac2a05b5feba",
        "valueId": "cb66a1c0-5f69-456a-ab2c-1657aa9ce5ef",
        "fieldLabel": "Remote or On-site Work",
        "valueLabel": "Permanent WAH"
      },
      {
        "fieldId": "6286b37e804827688e9e26f5",
        "valueId": "Astrazeneca Canada Inc",
        "fieldLabel": "Client",
        "valueLabel": "Astrazeneca Canada Inc"
      },
      {
        "fieldId": "COUNTRY",
        "valueId": "ca",
        "fieldLabel": "Country/Region",
        "valueLabel": "Canada"
      },
      {
        "fieldId": "62dab2040aa9177c98d4f5db",
        "valueId": "770_OB",
        "fieldLabel": "Vertical for Onboarding",
        "valueLabel": "HC-IT"
      },
      {
        "fieldId": "6286b03e804827688e9e26f1",
        "valueId": "15101-CAN",
        "fieldLabel": "Project ID",
        "valueLabel": "15101 - AstraZenenca Canada - Canada"
      },
      {
        "fieldId": "6286b30163462b3b7d117cc2",
        "valueId": "1",
        "fieldLabel": "Job Level",
        "valueLabel": "Level 1"
      },
      {
        "fieldId": "62fe3f99f061b20e90e2b246",
        "valueId": "2026-06-16",
        "fieldLabel": "Start Date",
        "valueLabel": "2026-Jun-16"
      },
      {
        "fieldId": "6286b2835cf041392b23bcf3",
        "valueId": "CAN01-AX11AH",
        "fieldLabel": "HRMS Job Code",
        "valueLabel": "Associate-CS Phone (CAN01-AX11AH)"
      },
      {
        "fieldId": "697a46db1e4db7a49218ad6c",
        "valueId": "4c1ab0f8-321c-4059-afb5-57e2a29edc3a",
        "fieldLabel": "Employee Class",
        "valueLabel": "Employee"
      },
      {
        "fieldId": "62fe3f824aff791f1d937eef",
        "valueId": "115",
        "fieldLabel": "Headcount Target",
        "valueLabel": "115"
      },
      {
        "fieldId": "6286b16c6246b824864622a3",
        "valueId": "419980af-5a57-4ffb-9950-6b1b871a1415",
        "fieldLabel": "Req Type",
        "valueLabel": "Pipeline"
      },
      {
        "fieldId": "6286b05dd48c0372fd1ae67a",
        "valueId": "EN",
        "fieldLabel": "SO Language",
        "valueLabel": "English"
      },
      {
        "fieldId": "6286b2a4fb205a12017b8fa8",
        "valueId": "Associate-CS Phone",
        "fieldLabel": "HRMS Job Title",
        "valueLabel": "Associate-CS Phone"
      }
    ],
    "referralUrl": "https://jobs.smartrecruiters.com/external-referrals/company/Sutherland/publication/61ffe542-c789-470f-90e0-4bca2bc2706b?dcr_ci=Sutherland",
    "defaultJobAd": true,
    "releasedDate": "2026-06-18T16:10:59.012Z",
    "experienceLevel": {
      "id": "associate",
      "label": "Associate"
    },
    "typeOfEmployment": {
      "id": "permanent",
      "label": "Full-time"
    }
  },
  "company": {
    "name": "Sutherland",
    "identifier": "Sutherland"
  },
  "jobAdId": "9db817a7-673e-4719-a515-55f1a0144ed7",
  "function": {
    "id": "customer_service",
    "label": "Customer Service"
  },
  "industry": {
    "id": "telecommunications",
    "label": "Telecommunications"
  },
  "language": {
    "code": "en",
    "label": "English",
    "labelNative": "English (US)"
  },
  "location": {
    "city": "Moncton",
    "hybrid": false,
    "region": "NB",
    "remote": true,
    "country": "ca",
    "fullLocation": "Moncton, NB, Canada"
  },
  "refNumber": "REF43696D",
  "department": {},
  "visibility": "PUBLIC",
  "customField": [
    {
      "fieldId": "6286b2635cf041392b23bcf2",
      "valueId": "CAN01",
      "fieldLabel": "Business Unit",
      "valueLabel": "CAN01 - Canada Business Unit"
    },
    {
      "fieldId": "6286b33c5cf041392b23bcf4",
      "valueId": "CAN",
      "fieldLabel": "Project Company",
      "valueLabel": "SGS Canada Corp"
    },
    {
      "fieldId": "6286b11963462b3b7d117cc1",
      "valueId": "45d5a18f-867d-48b0-99ce-2f1463539b95",
      "fieldLabel": "Organizational Relationship",
      "valueLabel": "EMP"
    },
    {
      "fieldId": "6286b1ead48c0372fd1ae67b",
      "valueId": "R",
      "fieldLabel": "Employee Status",
      "valueLabel": "Regular"
    },
    {
      "fieldId": "6286b355a088e226af13f063",
      "valueId": "770",
      "fieldLabel": "Vertical",
      "valueLabel": "HC-IT"
    },
    {
      "fieldId": "COUNTRY",
      "valueId": "ca",
      "fieldLabel": "Country/Region",
      "valueLabel": "Canada"
    },
    {
      "fieldId": "6286b2835cf041392b23bcf3",
      "valueId": "CAN01-AX11AH",
      "fieldLabel": "HRMS Job Code",
      "valueLabel": "Associate-CS Phone (CAN01-AX11AH)"
    },
    {
      "fieldId": "697a46db1e4db7a49218ad6c",
      "valueId": "4c1ab0f8-321c-4059-afb5-57e2a29edc3a",
      "fieldLabel": "Employee Class",
      "valueLabel": "Employee"
    },
    {
      "fieldId": "62fe3f824aff791f1d937eef",
      "valueId": "115",
      "fieldLabel": "Headcount Target",
      "valueLabel": "115"
    },
    {
      "fieldId": "6286b2a4fb205a12017b8fa8",
      "valueId": "Associate-CS Phone",
      "fieldLabel": "HRMS Job Title",
      "valueLabel": "Associate-CS Phone"
    },
    {
      "fieldId": "6286b209804827688e9e26f4",
      "valueId": "F",
      "fieldLabel": "Job Schedule",
      "valueLabel": "FULL_TIME"
    },
    {
      "fieldId": "62718962c0bc5f0642812f81",
      "valueId": "default",
      "fieldLabel": "Brands",
      "valueLabel": "Sutherland"
    },
    {
      "fieldId": "6286b39fb3c48651f8a87bf1",
      "valueId": "15101",
      "fieldLabel": "Project ID*",
      "valueLabel": "15101 - AstraZenenca Canada"
    },
    {
      "fieldId": "6286afdcf049c63266563028",
      "valueId": "C06",
      "fieldLabel": "Site",
      "valueLabel": "C06-Canada Work at Home"
    },
    {
      "fieldId": "6286b0fafb205a12017b8fa7",
      "valueId": "2759c2a2-d840-4371-b1a7-a88b76075746",
      "fieldLabel": "Billability",
      "valueLabel": "Billable"
    },
    {
      "fieldId": "6286b0d9daefac2a05b5feba",
      "valueId": "cb66a1c0-5f69-456a-ab2c-1657aa9ce5ef",
      "fieldLabel": "Remote or On-site Work",
      "valueLabel": "Permanent WAH"
    },
    {
      "fieldId": "6286b37e804827688e9e26f5",
      "valueId": "Astrazeneca Canada Inc",
      "fieldLabel": "Client",
      "valueLabel": "Astrazeneca Canada Inc"
    },
    {
      "fieldId": "62dab2040aa9177c98d4f5db",
      "valueId": "770_OB",
      "fieldLabel": "Vertical for Onboarding",
      "valueLabel": "HC-IT"
    },
    {
      "fieldId": "6286b03e804827688e9e26f1",
      "valueId": "15101-CAN",
      "fieldLabel": "Project ID",
      "valueLabel": "15101 - AstraZenenca Canada - Canada"
    },
    {
      "fieldId": "6286b30163462b3b7d117cc2",
      "valueId": "1",
      "fieldLabel": "Job Level",
      "valueLabel": "Level 1"
    },
    {
      "fieldId": "62fe3f99f061b20e90e2b246",
      "valueId": "2026-06-16",
      "fieldLabel": "Start Date",
      "valueLabel": "2026-Jun-16"
    },
    {
      "fieldId": "6286b16c6246b824864622a3",
      "valueId": "419980af-5a57-4ffb-9950-6b1b871a1415",
      "fieldLabel": "Req Type",
      "valueLabel": "Pipeline"
    },
    {
      "fieldId": "6286b05dd48c0372fd1ae67a",
      "valueId": "EN",
      "fieldLabel": "SO Language",
      "valueLabel": "English"
    }
  ],
  "defaultJobAd": true,
  "releasedDate": "2026-06-18T16:10:59.012Z",
  "detail_errors": [],
  "experienceLevel": {
    "id": "associate",
    "label": "Associate"
  },
  "typeOfEmployment": {
    "id": "permanent",
    "label": "Full-time"
  }
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/0cf4f3c4b56361249480239d67e8e7e872e5e5db?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/ed6027de-ea2f-4021-94eb-def301e4da2fJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/b5f04860-0c2b-4554-91c0-273a93f9a598JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/0cf4f3c4b56361249480239d67e8e7e872e5e5db/eventsJSON