Patient Services Advocate

{
  "content_hash": "57f180c5a74f1b85b067f0b1e02adce99f13a9465ba8ce28503035036a8e28d8",
  "source_hash": "e19a93646541030a617c95946d4e8a13476309e8d93460461e1a41252f544aef",
  "last_changed_at": "2026-06-18T08:12:48.360Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Hazard, KY, US",
    "city": "Hazard",
    "region": "KY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-18T08:12:48.077Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Hazard, KY, US",
      "city": "Hazard",
      "region": "KY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "day",
  "workplace_type": null,
  "salary_currency": null
}

{}

{
  "json_ld": {
    "url": "https://careers-arh.icims.com/jobs/38507/patient-services-advocate/job",
    "@type": "JobPosting",
    "title": "Patient Services Advocate",
    "@context": "http://schema.org",
    "datePosted": "2024-06-18T08:12:33.439Z",
    "description": "<h2>Overview</h2>\n<p>The Patient Services Advocate functions in a patient communication role. Facilitates patient access to care</p>\n<p>throughout the registration, scheduling, and communicative processes. This role sets the tone for the entire</p>\n<p>patient experience by greeting patients and visitors and directing them accordingly, as well as all other patient</p>\n<p>access responsibilities. Appropriate and courteous facilitation of the patient care process to ensure delivery of an</p>\n<p>exceptional patient experience. Advocates and meets the needs of all patients and prioritizes the patient</p>\n<p>experience in response to a wide range of duties including but not limited to registration and pre-registration,</p>\n<p>adherence to financial and cash control policies, and building and maintaining collaborative relationships with</p>\n<p>internal and external clients, leading to unmatched services.</p>\n<h2>Special Instructions</h2>Patient Services Advocate (Registration Clerk) for Medical Mall Imaging Center\n<h2>Responsibilities</h2>\n<p>Ensures that patient demographic, insurance information, verification and eligibility have been established and</p>\n<p>accurately documented.</p>\n<p>Verifies pre-certifications and facilitates any required changes</p>\n<p>Coordinates rescheduling in the event that prior-authorization is not obtained the day before scheduled</p>\n<p>treatment or diagnostics</p>\n<p>Obtains financial clearance.</p>\n<p>Collects deductibles, co-pays, and other fees associated with services provided, and/or facilitates referral to</p>\n<p>financial counseling.</p>\n<p>Advanced Patient Liability Collection Performance and high achievement in productivity</p>\n<p>Documents and communicates with clinical staff, physicians, administrators, and patients regarding insurance</p>\n<p>problems and/or discrepancies, and verifies all insurance information accurately.</p>\n<p>Answers phones in a timely and professional manner and directs calls accordingly.</p>\n<p>Welcome patients and their families and assist with the registration process.</p>\n<p>Initiates and prepares correspondence as needed.</p>\n<p>Ensures that the patient information is collected and that patients are aware of their rights to make decisions</p>\n<p>regarding their healthcare, conditions of admission, patient rights and financial responsibilities, hospital policies</p>\n<p>and procedures.</p>\n<p>Adhere to infection control/ safety guidelines as well as patient confidentiality policies through HIPAA compliance</p>\n<p>Facilitates exceptional Patient Experience.</p>\n<p>May perform other related duties as assigned.</p>\n<h2>Qualifications</h2>\n<p>Associate's Degree or equivalent experience preferred Preferred</p>\n<p>Up to 1 year Service industry experience and healthcare experience is preferred. Preferred</p>\n<p>Knowledge: Current Procedural Terminology (CPT), Internal Classification of Diseases (ICD), Medical Terminology, EMR/ HER,</p>\n<p>HIPAA Current Regulatory Guidelines and Requirements.</p>\n<p>Skills: Organizational, Verbal and Written Communication, Detail Oriented, Analytical and Problem Solving, Office Software</p>\n<p>Applications. Customer-Service Oriented, Data Entry, Cycle Management</p>",
    "directApply": true,
    "jobLocation": [
      {
        "@type": "Place",
        "address": {
          "@type": "PostalAddress",
          "postalCode": "41701",
          "addressRegion": "KY",
          "streetAddress": "210 Black Gold Blvd",
          "addressCountry": "US",
          "addressLocality": "Hazard",
          "postOfficeBoxNumber": "UNAVAILABLE"
        }
      }
    ],
    "validThrough": "2027-06-18T08:12:33.439Z",
    "employmentType": "OTHER",
    "hiringOrganization": {
      "name": "Appalachian Regional Healthcare, Inc.",
      "@type": "Organization",
      "sameAs": "www.arh.org"
    },
    "occupationalCategory": "Office and Clerical"
  },
  "detail_meta": {
    "url": "https://careers-arh.icims.com/jobs/38507/patient-services-advocate/job?in_iframe=1",
    "http_status": 200,
    "content_type": "text/html;charset=UTF-8",
    "response_bytes": 34139,
    "compact_response_bytes": 4239,
    "original_response_bytes": 34139
  },
  "sitemap_job": {
    "id": "38507",
    "url": "https://careers-arh.icims.com/jobs/38507/patient-services-advocate/job",
    "slug": "patient-services-advocate",
    "lastmod": "2026-06-17T13:29:37-04:00"
  },
  "detail_errors": []
}