Security Officer Guest Services Desk

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    "url": "https://securitycareers-aus.icims.com/jobs/1607852/security-officer-guest-services-desk/job",
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    "datePosted": "2026-06-05T04:00:00.000Z",
    "description": "<h2>Overview</h2>\n<p> Allied Universal®, North America’s leading security and facility services company, offers rewarding careers that provide you a sense of purpose. While working in a dynamic, welcoming, and collaborative workplace, you will be part of a team that contributes to a culture that positively impacts the communities and customers we serve. </p>\n<h2>Job Description</h2>\n<p> As a <strong>Security Officer Guest Services Desk</strong> in <strong>Southfield, MI</strong>, you will serve and safeguard clients in a range of industries such as Tech/Media/Telecom, and more. Join Allied Universal at a dynamic tech, media, and telecom location as a Front Desk Security Officer, where you will welcome visitors, manage access, monitor lobby activity, and support security-related procedures with professionalism and care. In this highly visible role, you will help create a positive first impression through strong communication, teamwork, integrity, and a people-first approach that reflects our agile, reliable, and innovative culture. </p>\n<p><strong>Position Type: Full Time</strong></p>\n<p><strong> Pay Rate: $18.00 / Hour </strong></p>\n<p><strong>Job Schedule:</strong></p>DayTimeMon02:00 PM - 10:00 PMTue02:00 PM - 10:00 PMWed02:00 PM - 10:00 PMThur02:00 PM - 10:00 PMFri02:00 PM - 10:00 PM\n<p><strong> What You'll Do:</strong></p>\n<ul>\n <li>Provide customer service at the front desk by carrying out security-related procedures, site-specific policies, and/or emergency response activities appropriate to the location.</li>\n <li>Monitor lobby and reception areas, greet visitors, confirm appointments, and direct guests, vendors, and staff in a courteous and professional manner.</li>\n <li>Assist with access control activities by checking identification, issuing visitor credentials, maintaining entry logs, and reporting unusual activity or policy concerns.</li>\n <li>Respond to incidents and critical situations in a calm, problem-solving manner, and communicate with site contacts and/or emergency services when needed.</li>\n <li>Support daily front desk operations in a dynamic office environment by answering general inquiries, receiving deliveries, and helping to deter unauthorized access through attentive presence and consistent policy application.</li>\n</ul>\n<p><strong> Minimum Requirements:</strong></p>\n<ul>\n <li>Access control and badge experience is preferred.</li>\n <li>Customer service experience is preferred.</li>\n <li>Comfortable using a computer or tablet is preferred.</li>\n <li>Be at least 18 years of age for unarmed roles; 21+ years of age for armed roles.</li>\n <li>Possess a high school diploma or equivalent.</li>\n <li>As a condition of employment, applicants will be subject to a background investigation in accordance with all federal, state, and local laws.</li>\n <li>Allied Universal will consider qualified applications with criminal histories in a manner consistent with applicable laws.</li>\n <li>As a condition of employment, applicants will be subject to a drug screen to the extent permitted by law.</li>\n <li>Licensing requirements are subject to state and/or local laws and regulations and may be required prior to employment.</li>\n <li>A valid driver’s license will be required for driving positions only.</li>\n</ul>\n<p><strong>Why Join Us:</strong></p>\n<ul>\n <li><strong>Smart Tools:</strong> Access to our exclusive technology to view and claim additional shifts to earn more.</li>\n <li><strong>Career Growth:</strong> Get paid training and access to career growth opportunities.</li>\n <li><strong>Financial and Health Benefits:</strong> Enjoy access to a retirement savings plan, plus medical, dental, vision, basic life and AD&D, and disability insurance.</li>\n <li><strong>Exclusive Perks:</strong> Enjoy discounts on top brands and services through our Perks Program.</li>\n</ul>\n<h2>Closing</h2>\n<p><strong>Allied Universal® is an Equal Opportunity Employer.</strong> All qualified applicants will receive consideration for employment without regard to race/ethnicity, age, color, religion, sex, sexual orientation, gender identity, national origin, genetic information, disability, protected veteran status or relationship/association with a protected veteran, or any other basis or characteristic protected by law. For more information: www.aus.com. </p>\n<p> If you have difficulty using the online system and require an alternate method to apply or require an accommodation, please contact our local Human Resources department. To find an office near you, please visit: www.aus.com/offices. </p>\n<h2>Requisition ID</h2>2026-1607852",
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