Credit and Collections Supervisor (68316)

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    "description": "<p><span style=\"color:#000000\"><strong>JOB TITLE: </strong>&nbsp;Credit and Collections Supervisor -&nbsp;Jacksonville, FL</span></p>\r\n\r\n<p>&nbsp;</p>\r\n\r\n<p><span style=\"color:#000000\"><strong>TEAM MEMBER PERKS</strong></span></p>\r\n\r\n<p><span style=\"color:#000000\">Along with a competitive paycheck, you will also get to enjoy&nbsp;a&nbsp;full suite of benefits&nbsp;including:</span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"color:#000000\">Sick Time - 5 days&nbsp;</span></li>\r\n\t<li><span style=\"color:#000000\">Vacation Time - Earn up to 2-weeks on your first year of&nbsp;employment&nbsp;&nbsp;</span></li>\r\n\t<li><span style=\"color:#000000\">Paid and Floating Holidays&nbsp;&nbsp;</span></li>\r\n\t<li><span style=\"color:#000000\">Premium&nbsp;FREE Medical&nbsp;and Dental&nbsp;coverage&nbsp;options&nbsp;</span></li>\r\n\t<li><span style=\"color:#000000\">Vision Insurance</span></li>\r\n\t<li><span style=\"color:#000000\">401(k) with company 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style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Supervises and coordinates daily credit and collection activities of assigned team members, ensuring alignment with departmental priorities and timelines</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Exercises independent judgement in reviewing and resolving Soft Hold Orders to ensure timely review, escalation, and prompt resolution</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Ensures timely and accurate communication of credit holds and releases to Sales and Operations</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Reviews weekly aging reports and directs appropriate collection strategies based on account status, risk level, and customer history</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Evaluates payment plans and special arrangements to ensure compliance with credit policies, escalating exceptions as appropriate</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Proactively identifies high<span cambria=\"\" math=\"\" style=\"font-family:\">‑</span>risk or deteriorating accounts and provides recommendations to management regarding credit risk mitigation.</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Partners with Sales and Operations to balance credit risk while supporting revenue growth</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Ensures all internal and external credit-related communications are clearly documented in NetSuite</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Monitors statement processing and collection workflow efficiency, identifying opportunities for improvements that increase efficiency and effectiveness.</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Prepares and reviews files for third-party collection agency assignment and monitors progress toward resolution</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Provides coaching, training, and performance feedback to team members </span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Plans and adjusts team schedules and workload distribution based on business needs and priorities</span></span></li>\r\n\t<li><span cg=\"\" style=\"font-family:\" times=\"\"><span calibri=\"\" style=\"font-family:\"><span style=\"color:black\">Participates in performance review processes and provides recommendations regarding, hiring, promotion, disciplinary action, and termination, with final authority retained by management</span></span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Analyzes and prepares monthly reports on credit exposure, delinquency trends, and DSO performance, highlighting key insights and recommendations</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Participates in process improvement initiatives and internal audits recommending enhancements where appropriate</span></span></li>\r\n\t<li><span style=\"font-family:Calibri,sans-serif\"><span style=\"color:black\">Serves as a supervisory-level point of escalation for internal team members and external customers, ensuring timely issue resolution and high<span cambria=\"\" math=\"\" style=\"font-family:\">‑</span>quality service</span></span></li>\r\n</ul>\r\n\r\n<p><span style=\"color:#000000\"><span style=\"font-family:Calibri,sans-serif\"><strong>REQUIRED QUALIFICATIONS AND 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style=\"font-family:Calibri,sans-serif\">Strong understanding of credit risk assessment and financial statement analysis</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-family:Calibri,sans-serif\">Experience in corporate collections with large customer base</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-family:Calibri,sans-serif\">Proficiency in Excel (VLOOKUP, Pivot Tables), Word, MS Office, Outlook, Gmail, Teams, Twist</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-family:Calibri,sans-serif\">Experience with ERP systems (NetSuite preferred)</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-family:Calibri,sans-serif\">Preferred industry experience in tire/wheels, auto parts, manufacturing, distribution</span></span></span></li>\r\n\t<li><span style=\"color:#000000\"><span style=\"font-family:'CG Times',serif\"><span style=\"font-family:Calibri,sans-serif\">Strong analytical, communication, and negotiation skills</span></span></span></li>\r\n</ul>\r\n\r\n<p>&nbsp;</p>\r\n",
    "jobCategory": "Automotive",
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