Asst Store Mgr - Sales & Service, Full Time, Rancho Cucamonga - Williams Sonoma

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    "ExternalDescriptionStr": "<div style=\"margin: 0px; padding: 0px;\"><p class=\"Paragraph SCXW155766013 BCX0\" style=\"margin: 0px; padding: 0px;\">&nbsp;</p><p class=\"paragraph\" style=\"margin: 0in;\"><i><span>We hope you're interested in building a home with us. Even if you don't feel that you meet every requirement listed in this job description, we still encourage you to apply.</span></i></p><p class=\"MsoNormal\"><span><strong>&nbsp;</strong></span></p><p class=\"MsoNormal\"><span><strong>About the Team</strong></span></p><p class=\"MsoNormal\"><span>Our mission is to enhance the quality of our customers’ lives at home. We put the customer at the center of everything we do, every day. Our corporate values that guide our actions and decisions are our People First culture, customers, quality, shareholders, integrity, and corporate responsibility.</span></p><p class=\"MsoNormal\"><span>&nbsp;</span></p><p class=\"MsoNormal\"><span><strong>Overview of the Assistant Manager of Sales and Service role</strong></span></p><p class=\"MsoNormal\"><span>You will support the management team in achieving goals by providing World-Class service. You will serve as a role model for building relationships with customers. You will maintain presence through store supervision to ensure appropriate staff coverage in all areas of the store.</span></p><p class=\"MsoNormal\"><a target=\"_blank\" rel=\"nofollow\"><span><strong>&nbsp;</strong></span></a></p><p class=\"MsoNormal\"><span><strong>Responsibilities</strong></span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leads the store team to create an exceptional experience for customers and exceed sales goals</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure the sales floor is adequately staffed from a sales and tactical perspective while serving as a role model for sales associates in sales generation and service by prioritizing the customer experience</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Reinforce customer service principles by coaching staff on their successes and challenges</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Utilize Selling Essentials and training resources to educate team on product, improve selling skills and achieving business goals</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Create and ensure a positive environment where all associates are treated fairly and with dignity in accordance with our People-First Philosophy</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Ensure timely resolution of client service issues including delivery/pick-up and outstanding issues through effective use and management of client information reporting system</span></p><p style=\"margin: 0in;\"><span>&nbsp;</span></p><p class=\"MsoNormal\"><a target=\"_blank\" rel=\"nofollow\"><span><strong>Criteria</strong></span></a></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Excellent communication, organization and leadership skills</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Superior critical thinking skills to creatively identify challenges and develop action plans in a timely manner</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Great time management skills and ability to execute multiple tasks and appropriately manage competing priorities</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; 2-3 years of previous retail sales experience or management experience in a customer service related field</span></p><p class=\"MsoNormal\"><span><strong>&nbsp;</strong></span></p><p class=\"MsoNormal\"><span><strong>Physical Requirements</strong></span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to be mobile on the sales floor for extended periods of time</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Must be able to lift and mobilize medium to large items, up to 75 lbs., while utilizing appropriate equipment and safety techniques</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Full time associates are expected to have open availability to meet the needs of the business.</span></p><p style=\"margin: 0in 0in 0in 0.5in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; &nbsp;Part-Time Flex associates must be available to work a minimum of two regularly scheduled shifts on the weekend** (Friday, Saturday and/or Sunday) and two during the week (Monday to Thursday). For an associate to be scheduled 20 hours or more weekly, greater availability (beyond the minimum required above) that meets the needs of the business will be required. **Weekend availability cannot fall on the same day; an associate must be available on two separate days (Friday and Saturday, Friday and Sunday or Saturday and Sunday).&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in;\"><span>&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in;\"><span class=\"normaltextrun\"><strong>&nbsp;</strong></span></p><p class=\"paragraph\" style=\"margin: 0in;\"><span class=\"normaltextrun\"><strong>Benefits Just for You</strong></span></p><p class=\"paragraph\" style=\"margin: 0in;\">This role offers a competitive compensation package including pay and benefits. Pay is based on several factors including but not limited to education, work experience, certifications, geographic location etc. The anticipated pay range for this role will be: $20.00-$24.00 per hour.</p><p class=\"paragraph\" style=\"margin: 0in;\">&nbsp;</p><p class=\"paragraph\" style=\"margin: 0in;\"><span class=\"normaltextrun\">Depending on your position and your location, here are a few highlights of what you might be eligible for:&nbsp;</span><span class=\"eop\">&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">A generous discount on all Williams-Sonoma, Inc. brands</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">A 401(k) plan and other investment opportunities</span><span class=\"eop\">&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"eop\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">A wellness program that supports your physical, financial and emotional health</span><span class=\"eop\">&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"eop\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Paid vacations and holidays (full-time)</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span>·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; </span><span class=\"normaltextrun\">Health benefits, dental and vision insurance, including same-sex domestic partner benefits (full-time)</span></p><p class=\"MsoNoSpacing\"><i><span><strong>&nbsp;</strong></span></i></p><p class=\"MsoNoSpacing\"><span><strong>Your Journey in Continued Learning</strong></span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"normaltextrun\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Individual development plans and career pathing conversations</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"normaltextrun\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Annual performance appraisals</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"normaltextrun\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Cross-brand and cross-functional career opportunities</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"normaltextrun\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Online learning opportunities through brand specific resources and WSI University&nbsp;</span></p><p class=\"paragraph\" style=\"margin: 0in 0in 0in 0.25in;\"><span class=\"normaltextrun\">·&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp;&nbsp; Leadership development opportunities</span></p><p class=\"MsoNoSpacing\"><i><span><strong>&nbsp;</strong></span></i></p><p class=\"MsoNoSpacing\"><i><span>WSI will not now or in the future commence an immigration case or \"sponsor\" an individual for this position (for example, H-1B or other employment-based immigration</span></i></p><p class=\"MsoNoSpacing\"><i><span><strong>&nbsp;</strong></span></i></p><p class=\"MsoNoSpacing\"><i><span>This role is not eligible for relocation assistance.</span></i></p><p class=\"MsoNoSpacing\"><i><span>&nbsp;</span></i></p><p class=\"MsoNoSpacing\"><i><span>Williams-Sonoma, Inc. is an Equal Opportunity Employer.</span></i></p><p class=\"MsoNoSpacing\"><i><span>&nbsp;</span></i></p><p class=\"MsoNoSpacing\"><i><span><strong>San Francisco Locations:</strong></span></i></p><p class=\"MsoNoSpacing\"><i><span>Williams-Sonoma, Inc. is an Equal Opportunity Employer. Williams-Sonoma, Inc. will consider for employment qualified applicants with criminal histories in a manner consistent with the requirements of the San Francisco Fair Chance Ordinance, or other applicable state or local laws and ordinances.</span></i></p><p class=\"MsoNoSpacing\"><i><span><strong>&nbsp;</strong></span></i></p><p class=\"paragraph\" style=\"margin: 0in 0in 0.0001pt;\">&nbsp;</p><p class=\"RRAText\"><i><span>&nbsp;</span></i></p></div>",
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