Job Advert – Landside Operations Coordinator | HVN

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    "requisitionDescription": "<div><p data-pasted=\"true\"><strong>Location: New Haven, CT (On-Site)&nbsp;<br>Company: Avports&nbsp;<br>Position Type: Full-Time | Non-Exempt</strong></p><p>Join a Growing Airport in a Dynamic Operations Role</p><p>Avports is seeking a motivated and detail-oriented Landside Operations Coordinator to support day-to-day terminal and landside operations at Tweed New Haven Airport (HVN).</p><p>HVN is undergoing a major transformation, including a new terminal and expanded operations&mdash;creating an exciting opportunity to join a growing team focused on delivering safe, efficient, and customer-focused airport operations.</p><p><strong>The Opportunity</strong></p><p>In this role, you will support the safe and efficient operation of airport landside areas, including roadways, parking, passenger flow, and terminal support functions. You will play a key role in coordinating daily operations, responding to incidents, and ensuring a high-quality passenger experience in a fast-paced, 24/7 environment.</p><p><strong>Key Responsibilities</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\">Monitor and control traffic flow across roadways, curbsides, and parking areas</li><li style=\"margin-left: 24px;\">Support passenger flow, wayfinding, and overall terminal operations</li><li style=\"margin-left: 24px;\">Respond to incidents, emergencies, and service requestsin accordance withairport procedures</li><li style=\"margin-left: 24px;\">Address passenger inquiries and concerns, ensuringtimelyresolution and a positive experience</li><li style=\"margin-left: 24px;\">Conduct routine inspections of landside and terminal areas for safety, cleanliness, and operational readiness</li><li style=\"margin-left: 24px;\">Monitor parking and curbside operations to support efficient service and revenue control</li><li style=\"margin-left: 24px;\">Oversee activities on the terminal ramp, including fueling coordination and ground support operations</li><li style=\"margin-left: 24px;\">Escort vendors and contractors and ensure compliance with safety and operational standards</li><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW202340895 BCX8\"><span class=\"NormalTextRun SCXW202340895 BCX8\">Support airport security programs, including monitoring access control, surveillance systems, and inspections</span></span></li><li style=\"margin-left: 24px;\">Assistwith snow and ice operations and weather response as needed</li><li style=\"margin-left: 24px;\">Maintain operational logs, incident reports, and communicate updates to leadership</li></ul><p><strong>What You Bring</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\">High school diplomarequired; technical training or associate&rsquo;s degree preferred</li><li style=\"margin-left: 24px;\">At least one (1) year of experience in airport operations, security, or a related field (or equivalent education)</li><li style=\"margin-left: 24px;\">Basic knowledge of airport environments, operations, or safety procedures</li><li style=\"margin-left: 24px;\">Strong customer service skills and ability to work in a high-volume, public-facing environment</li><li style=\"margin-left: 24px;\">Ability to remain calm and make sound decisions in dynamic or emergency situations</li><li style=\"margin-left: 24px;\">Strong communication, organizational, and problem-solving skills</li><li style=\"margin-left: 24px;\">Valid driver&rsquo;s license and ability to obtain airport driving privileges</li></ul><p><strong>Additional Requirements</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\">Must be at least 18 years of age</li><li style=\"margin-left: 24px;\">Mustbe authorized towork in the United States without sponsorship</li><li style=\"margin-left: 24px;\">Must successfully pass TSA background screening and obtain airport security clearance</li><li style=\"margin-left: 24px;\">Must meet FAA Part 139 training and operational requirements</li></ul><p><strong>Work Environment</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\"><span data-contrast=\"auto\" lang=\"EN-US\" class=\"TextRun SCXW202340895 BCX8\"><span class=\"NormalTextRun SCXW202340895 BCX8\">Primarily works in a busy airport terminal and landside environment, including passenger areas, curbside, roadways, and parking facilities, with occasional access to airside locations</span></span></li><li style=\"margin-left: 24px;\">Regular exposure to passenger traffic, vehicle activity, varying weather conditions, and moderate noise levels, requiring continuous movement and situational awareness</li><li style=\"margin-left: 24px;\">This is an essential position requiring availability for shift work, including nights, weekends, holidays, and emergency response, supporting 24/7 airport operations.</li></ul><p><strong>Why Join Avports</strong></p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\">Be part of a growing airport with significant development and expansion</li><li style=\"margin-left: 24px;\">Work in a hands-on operational role with real impact on passenger experience</li><li style=\"margin-left: 24px;\">Join a company with a strong aviation legacy and growth trajectory</li><li style=\"margin-left: 24px;\">Gain experience in a dynamic, safety-critical environment</li></ul><p><strong>Compensation &amp; Benefits</strong></p><p>Avports offers a competitive compensation package and benefits, which may include:</p><ul style=\"list-style-type: disc;\"><li style=\"margin-left: 24px;\">Medical, dental, and vision coverage</li><li style=\"margin-left: 24px;\">401(k) retirement plan</li><li style=\"margin-left: 24px;\">Paid time off and holidays</li><li style=\"margin-left: 24px;\">Professional development opportunities</li></ul><p><strong>Apply Today</strong></p><p>If you are looking to build your career in airport operations and thrive in a fast-paced, team-oriented environment, we encourage you to apply!</p><p><br></p></div>\n",
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