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Patient Relations Specialist - Bilingual

B2d8d432 6231 4275 B523 D39844b33cfc 19000101 000001 · Austin, TX, US, Austin, TX; CO, US, CO; AZ, US, AZ · On Site · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyB2d8d432 6231 4275 B523 D39844b33cfc 19000101 000001
TitlePatient Relations Specialist - Bilingual
Normalized title-
Department / team-
LocationAustin, TX, United States
Work modelOn Site
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-19 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from B2d8d432 6231 4275 B523 D39844b33cfc 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Austin.Open
Work model jobsActive On Site postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyB2d8d432 6231 4275 B523 D39844b33cfc 19000101 000001
Source96b0d9a5-fedd-4de0-aaea-7046f9d803d1
ATS providerADP Workforce Now Recruiting

Description

Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company? Epiphany Dermatology , headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S. We are looking for a service-oriented, motivated individual to join us as a Patient Relations Specialist to accomplish this mission . With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide. Our employees are the key to our success and we’re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level. We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees’ development because we believe being a part of the Epiphany team is a career opportunity—not just another job. If you are interested in joining this mission-driven team, please consider applying today! What we are looking for: A dedicated customer service professional to join our Patient Relations Specialist team located at our Headquarters Office in Austin, TX. This position is instrumental in providing a variety of support functions in a call center environment that are critical in providing a welcoming experience for all of our patients. This role will be responsible for appointment scheduling, providing patient billing support, and driving communication between patients, insurances, and clinics. Patient Relations Specialist are responsible for ensuring patient needs are appropriately met and accounts are accurately kept within company and federal guidelines by performing the following duties: What you’ll do: Provide excellent customer service by answering phones in a timely, positive, courteous, and welcoming manner. Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion. Provide exceptional customer service even during trying situations. Perform appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists. Identify a patient's age-specific information or communication needs prior to visit. Resolve problems in a timely fashion. Document unresolved issues voiced by patients and refer to the appropriate party for resolution. Maintain thorough and detailed knowledge of insurance, self-pay billing, follow-up guidelines, and regulations for third party vendors. Support billing department and call center, as needed, and in areas that do not create internal control conflict. Maintain current knowledge of business office processes, especially in payment posting and charge review. Cross training in reception / front office duties. Assist other employees when time allows, including but not limited to traveling to other locations as needed to provide reception coverage as needed. Other duties as assigned.. It’ll help to have/be: Strong interpersonal, verbal, and written communication skills. Proficiency with Microsoft Office Suite. Ability to work with an Electronic Health Record and other related E-Systems. Detail-oriented and able to handle multiple tasks, following through to completion. Compliant with attendance expectations of assigned shifts/hours of work/meal breaks such that coverage is maintained. Qualifications/Experience: High school diploma or general education degree (GED). One to three (1-3) years’ experience performing high volume phone customer service in a fast-paced environment. Excellent data entry skills required. Previous experience in administrative medical offices is highly preferred. Experience with ModMed (EMA) is a plus. Bilingual in English and Spanish preferred. Work environment and physical requirements: Normal work schedule will be based onsite at our HQ office in Austin, TX. Administrative office may have minimum visits to medical offices with possible exposure to procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs. Benefits: We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!

Full job record

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Org ID72f7e4c8-f9f5-411d-9618-6b004439ac0a
Source ID96b0d9a5-fedd-4de0-aaea-7046f9d803d1
Board ID96b0d9a5-fedd-4de0-aaea-7046f9d803d1
Provideradp_workforcenow
Provider Job Key634089
TitlePatient Relations Specialist - Bilingual
Normalized Title—
Statusactive
Activeyes
Location TextAustin, TX, US, Austin, TX; CO, US, CO; AZ, US, AZ
Department—
Team—
Employment Typefull_time
Workplace Typeon_site
Remote Policy—
CountryUnited States
RegionTX
CityAustin
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2d8d432-6231-4275-b523-d39844b33cfc&ccId=19000101_000001&lang=en_US&type=JS&jobId=634089&jwId=9201802975621_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b2d8d432-6231-4275-b523-d39844b33cfc&ccId=19000101_000001&lang=en_US&type=JS&jobId=634089&jwId=9201802975621_1
First Seen At2026-05-31 18:44:10Z
Last Seen At2026-06-06 13:07:24Z
Last Checked At2026-06-06 13:07:24Z
Last Changed At2026-06-06 13:07:24Z
Inactive At—
Source Posted At2026-05-19 23:04:00Z
Source Updated At—
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Extensions
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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;\" id=\"isPasted\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Are you looking for an incredible opportunity to join a dynamic, fast-growing dermatology services company?&nbsp;</span><a href=\"https://www.epiphanydermatology.com/\" style=\"text-decoration:none;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#0563c1;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:underline;-webkit-text-decoration-skip:none;text-decoration-skip-ink:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Epiphany Dermatology</span></a><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">, headquartered in Austin, TX, is on a mission to improve access to dermatology services and provide exceptional patient care in underserved markets across the U.S.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;padding:0pt 0pt 8pt 0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">We are looking for a service-oriented, motivated individual to join us as a&nbsp;</span><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Patient Relations Specialist&nbsp;</span><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">to accomplish this mission</span><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">.</span><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;With ambitions to increase our reach over the next four to five years, our quickly expanding company has gone from a single site in 2015 to nearly 100 dermatological clinics nationwide.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Our employees are the key to our success and we&rsquo;re proud to offer eligible employees great benefits (many at no cost!), perks like free skin care, generous time off plans, the opportunity for growth, and the chance to be part of a purpose-driven organization taking patient care to the next level.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">We are excited to grow our team with individuals who are as passionate about our patients as we are and invest a lot of time and energy in our employees&rsquo; development because we believe being a part of the Epiphany team is a career opportunity&mdash;not just another job.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">If you are interested in joining this mission-driven team, please consider applying today!</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:8pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">What we are looking for:</span></p><p dir=\"ltr\" style=\"line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">A dedicated customer service professional to join our Patient Relations Specialist team located at our Headquarters Office in Austin, TX. This position is instrumental in providing a variety of support functions in a call center environment that are critical in providing a welcoming experience for all of our patients. &nbsp;This &nbsp;role will be responsible for appointment scheduling, providing patient billing support, and driving communication between patients, insurances, and clinics. Patient Relations Specialist are responsible for ensuring patient needs are appropriately met and accounts are accurately kept within company and federal guidelines by performing the following duties:</span></p><p dir=\"ltr\" style=\"line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">What you&rsquo;ll do:</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Provide excellent customer service by answering phones in a timely, positive, courteous, and welcoming manner.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Manage incoming phone calls, emails, messages, and referrals to completion and in a timely fashion.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Provide exceptional customer service even during trying situations.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Perform appointing functions with accuracy and per patient or provider request, such as scheduling appointments, managing cancellations, re-schedules, visit cycles and wait lists.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Identify a patient&#39;s age-specific information or communication needs prior to visit.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Resolve problems in a timely fashion. Document unresolved issues voiced by patients and refer to the appropriate party for resolution.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain thorough and detailed knowledge of insurance, self-pay billing, follow-up guidelines, and regulations for third party vendors.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Support billing department and call center, as needed, and in areas that do not create internal control conflict.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Maintain current knowledge of business office processes, especially in payment posting and charge review.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Cross training in reception / front office duties.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;background-color:#ffffff;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Assist other employees when time allows, including but not limited to traveling to other locations as needed to provide reception coverage as needed.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:8pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Other duties as assigned..</span><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:italic;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">It&rsquo;ll help to have/be:&nbsp;</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;text-align: justify;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Strong interpersonal, verbal, and written communication skills.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Proficiency with Microsoft Office Suite. &nbsp;Ability to work with an Electronic Health Record and other related E-Systems.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Detail-oriented and able to handle multiple tasks, following through to completion.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Compliant with attendance expectations of assigned shifts/hours of work/meal breaks such that coverage is maintained.</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Qualifications/Experience:&nbsp;</span></p><ul style=\"margin-top:0;margin-bottom:0;padding-inline-start:48px;\"><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">High school diploma or general education degree (GED). &nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">One to three (1-3) years&rsquo; experience performing high volume phone customer service in a fast-paced environment.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Excellent data entry skills required.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Previous experience in administrative medical offices is highly preferred.</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Experience with ModMed (EMA) is a plus.&nbsp;</span></p></li><li dir=\"ltr\" style=\"list-style-type:disc;font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;\"><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Bilingual in English and Spanish preferred.&nbsp;</span></p></li></ul><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Work environment and physical requirements:</span></p><p dir=\"ltr\" style=\"line-height:1.295;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Normal work schedule will be based onsite at our HQ office in Austin, TX. Administrative</span><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">&nbsp;</span><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">office may have minimum visits to medical offices with possible exposure to procedure/exam room and laboratory environment may include exposure to communicable diseases, bloodborne pathogens, biohazards or toxic substances. Daily activities may include standing, walking, sitting, bending and lifting items up to 30 lbs.&nbsp;</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><br></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:700;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">Benefits:</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><span style=\"font-size:11pt;font-family:Avenir,sans-serif;color:#000000;background-color:transparent;font-weight:400;font-style:normal;font-variant:normal;text-decoration:none;vertical-align:baseline;white-space:pre;white-space:pre-wrap;\">We offer generous benefits including medical, life insurance, short-term disability coverage, mental health services, and more at no cost for eligible employees. In addition, we have great vision, dental, and supplemental insurance options. We also offer 401k with company matching, employee discounts, HSA and FSA/dependent care, tuition assistance, certification reimbursement, and more!</span></p><p dir=\"ltr\" style=\"line-height:1.2;margin-top:0pt;margin-bottom:0pt;\"><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
    "sponsoredVisaTypeCodes": []
  },
  "list_job": {
    "links": [],
    "itemID": "9201802975621_1",
    "postDate": "2026-05-19T19:04:00.000-04:00",
    "workLevelCode": {
      "shortName": "Full-time"
    },
    "customFieldGroup": {
      "dateFields": [
        {
          "nameCode": {
            "codeValue": "PostingDate"
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          "dateValue": "2026-05-19T19:04Z"
        },
        {
          "nameCode": {
            "codeValue": "CurrentServerDateTime"
          },
          "dateValue": "2026-06-06T09:07Z"
        }
      ],
      "numberFields": [
        {
          "numberValue": 0,
          "categoryCode": {
            "codeValue": "ApplicantCount"
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        {
          "categoryCode": {
            "codeValue": "AwardAmount"
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      ],
      "stringFields": [
        {
          "nameCode": {
            "codeValue": "ExternalJobID"
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          "stringValue": "634089"
        },
        {
          "nameCode": {
            "codeValue": "CareerCenterRefId"
          }
        },
        {
          "nameCode": {
            "codeValue": "GuidelineOid"
          }
        },
        {
          "nameCode": {
            "codeValue": "CurrencySymbolOrCode"
          }
        },
        {
          "nameCode": {
            "codeValue": "HomeDepartment"
          },
          "stringValue": ""
        },
        {
          "nameCode": {
            "codeValue": "JobClass"
          },
          "stringValue": "Clerical"
        }
      ],
      "indicatorFields": [
        {
          "nameCode": {
            "codeValue": "PriortyStatusFlag"
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          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "InternalPostingFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "MinValue"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsVsidApplicable"
          },
          "indicatorValue": true
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForExtPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsSassDlReqForIntPostFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsMonetaryFlag"
          },
          "indicatorValue": false
        },
        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
          },
          "indicatorValue": false
        }
      ]
    },
    "requisitionTitle": "Patient Relations Specialist - Bilingual",
    "clientRequisitionID": "6067",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "Austin",
          "postalCode": "78730",
          "countrySubdivisionLevel1": {
            "codeValue": "TX"
          }
        },
        "nameCode": {
          "shortName": " Austin, TX, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "",
          "postalCode": "",
          "countrySubdivisionLevel1": {
            "codeValue": ""
          }
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        "nameCode": {},
        "aliasNames": []
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      {
        "address": {
          "cityName": "",
          "postalCode": "",
          "countrySubdivisionLevel1": {
            "codeValue": "CO"
          }
        },
        "nameCode": {
          "shortName": " CO, US"
        },
        "aliasNames": []
      },
      {
        "address": {
          "cityName": "",
          "postalCode": "",
          "countrySubdivisionLevel1": {
            "codeValue": "AZ"
          }
        },
        "nameCode": {
          "shortName": " AZ, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/634089?cid=b2d8d432-6231-4275-b523-d39844b33cfc&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 32641
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  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/0c8514a52d1989bb84b1100e5fa5d4d6d34ecead?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/72f7e4c8-f9f5-411d-9618-6b004439ac0aJSON
GET https://api.bluedoor.sh/job-postings/v1/sources/96b0d9a5-fedd-4de0-aaea-7046f9d803d1JSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/0c8514a52d1989bb84b1100e5fa5d4d6d34ecead/eventsJSON

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