Guest Service Agent

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  "source_hash": "7e78dd81b978570e3760f721d0a22de245cea5cdf68d05daa7de6fd0cfb4d3ed",
  "last_changed_at": "2026-06-03T10:10:49.059Z",
  "active_status": "active"
}

{
  "language": "en",
  "location": {
    "raw": "Hotel Chicago - Chicago, IL 60612; 1622 W Jackson Blvd, Chicago, IL, 60612, USA",
    "city": "Chicago",
    "region": "IL",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 20.5,
  "salary_min": 18,
  "inferred_at": "2026-06-06T09:56:42.253Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Hotel Chicago - Chicago, IL 60612; 1622 W Jackson Blvd, Chicago, IL, 60612, USA",
      "city": "Chicago",
      "region": "IL",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": "hour",
  "workplace_type": null,
  "salary_currency": "USD"
}

{}

{
  "detail": {
    "city": "Chicago",
    "jobId": 343614,
    "level": "",
    "endDate": "",
    "legalId": 127,
    "isHotJob": true,
    "jobShift": "Any",
    "jobTitle": "Guest Service Agent",
    "location": "Hotel Chicago - Chicago, IL 60612",
    "startDate": "",
    "clientCode": "0RL51",
    "remoteType": "",
    "description": "<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\">The Front Desk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests.&nbsp; This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression.&nbsp;</span></p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Essential functions</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain complete knowledge of and comply with all departmental policies/service procedures/standards.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Anticipate guests&rsquo; needs, respond promptly and acknowledge all guests, however busy and whatever time of day.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain positive guest relations at all times.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Resolve guest complaints, ensuring guest satisfaction.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain complete knowledge at all times of:</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">All hotel features/services, hours of operation.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">All room types, numbers, layout, decor, appointments and location.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">All room rates, special packages and promotions.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Daily house count and expected arrivals/departures.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Room availability status for any given day.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Scheduled in-house group activities, locations and times.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">All hotel and departmental policies and procedures.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Access all functions of the computer system.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensure that current information on rates, packages and promotions is available at the Front Desk.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Inspect, plan and ensure that all materials and equipment are in complete readiness for service.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor the hotel front entrance and resolve any congested situations.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Maintain a neat and presentable front desk area.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor guest mail and ensure that it is processed according to procedures.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Monitor and ensure that express check-outs are processed through the system.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Observe guest reactions and confer frequently with staff to ensure guest satisfaction.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Assist guests with reports of lost/stolen articles, following hotel policy.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Adhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Contact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ensure security of guest rooms.</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Other duties as assigned</span></li>\r\n</ul>\r\n",
    "jobCategory": "Hospitality - Hotel",
    "salaryRange": "$18.00 - $20.50 Hourly",
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    "positionType": "Full-Time/Part-Time",
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    "googleJobJson": "{\"@context\":\"https://schema.org/\",\"@type\":\"JobPosting\",\"title\":\"Guest Service Agent\",\"identifier\":\"J0RL51343614\",\"url\":\"https://www.paycomonline.net/v4/ats/web.php/portal/BD479B80F5439BE12896A05B9A6B9862/jobs/343614\",\"image\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=BD479B80F5439BE12896A05B9A6B9862\",\"baseSalary\":{\"@type\":\"MonetaryAmount\",\"currency\":\"USD\",\"value\":{\"@type\":\"QuantitativeValue\",\"minValue\":18,\"maxValue\":20.5,\"unitText\":\"\"}},\"datePosted\":\"2025-08-15\",\"description\":\"Job DetailsJob Location: Hotel Chicago - Chicago, IL 60612Position Type: Full-Time/Part-TimeEducation Level: High SchoolSalary Range: $18.00 - $20.50 HourlyJob Shift: AnyJob Category: Hospitality - HotelThe Front Desk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests.&nbsp; This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression.&nbsp;\\r\\n\\r\\nEssential functions\\r\\n\\r\\n\\r\\n\\tMaintain complete knowledge of and comply with all departmental policies/service procedures/standards.\\r\\n\\tMaintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.\\r\\n\\tAnticipate guests&rsquo; needs, respond promptly and acknowledge all guests, however busy and whatever time of day.\\r\\n\\tMaintain positive guest relations at all times.\\r\\n\\tResolve guest complaints, ensuring guest satisfaction.\\r\\n\\tMaintain complete knowledge at all times of:\\r\\n\\tAll hotel features/services, hours of operation.\\r\\n\\tAll room types, numbers, layout, decor, appointments and location.\\r\\n\\tAll room rates, special packages and promotions.\\r\\n\\tDaily house count and expected arrivals/departures.\\r\\n\\tRoom availability status for any given day.\\r\\n\\tScheduled in-house group activities, locations and times.\\r\\n\\tAll hotel and departmental policies and procedures.\\r\\n\\tAccess all functions of the computer system.\\r\\n\\tEnsure that current information on rates, packages and promotions is available at the Front Desk.\\r\\n\\tInspect, plan and ensure that all materials and equipment are in complete readiness for service.\\r\\n\\tMonitor the hotel front entrance and resolve any congested situations.\\r\\n\\tMonitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.\\r\\n\\tMonitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.\\r\\n\\tMaintain a neat and presentable front desk area.\\r\\n\\tMonitor guest mail and ensure that it is processed according to procedures.\\r\\n\\tMonitor and ensure that express check-outs are processed through the system.\\r\\n\\tObserve guest reactions and confer frequently with staff to ensure guest satisfaction.\\r\\n\\tAssist guests with reports of lost/stolen articles, following hotel policy.\\r\\n\\tAdhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.\\r\\n\\tContact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.\\r\\n\\tEnsure security of guest rooms.\\r\\n\\tOther duties as assigned\\r\\n\\r\\nQualificationsEducation &amp; experience\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tPrior hospitality experience required\\r\\n\\tAny combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. \\r\\n\\tPrevious experience with Windows, Office, and StayNTouch&nbsp;or similar property management system. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork conditions\\r\\n\\r\\n\\r\\n\\tMust be able to stand on feet throughout the shift, with intermittent periods of walking\\r\\n\\tMust be able to occasionally lift, carry, push &amp; pull up to 50 lbs with assistance\\r\\n\\tMust be able to perform simple grasping, fine manipulation, and repetitive hand &amp; arm movements frequently, and squeezing &amp; overhead reaching occasionally.&nbsp; \\r\\n\\tMust be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis\\r\\n\\tWhile primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)\\r\\n\\tMust be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequirements\\r\\n\\r\\n\\r\\n\\tMust be authorized to work in the United States\\r\\n\\tMust be able to communicate effectively in English\\r\\n\\tMust have strong computer skills \\r\\n\\tMust have strong working knowledge of Microsoft Office programs\\r\\n\\tMust be able to work well under pressure\\r\\n\\tMust be able to accurately follow instructions, both verbally and written\\r\\n\\tMust be highly detailed orientated\\r\\n\\tMust be able to work in a fast paced environment \\r\\n\\tMust have excellent listening skills \\r\\n\\tMust possesses excellent communication skills\\r\\n\\tMust be professional in appearance and demeanor\\r\\n\\tMust always ensure a teamwork environment\\r\\n\\tAbility to work a flexible schedule that may include evenings, weekends and holidays\\r\\n\\tMust have the ability to deal effectively and interact well with the guests and associates\\r\\n\\tMust have the ability to resolve problems/conflicts in a diplomatic and tactful manner \\r\\n\\tMust have a passion for creating an exceptional experience for all guests\\r\\n\\tMust have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. \\r\\n\\tPossess strong leadership, motivational, organizational and verbal communication skills. \\r\\n\\r\\n\",\"responsibilities\":\"The Front Desk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests.&nbsp; This individual often provides the first point of contact for guests and is responsible for creating an excellent first impression.&nbsp;\\r\\n\\r\\nEssential functions\\r\\n\\r\\n\\r\\n\\tMaintain complete knowledge of and comply with all departmental policies/service procedures/standards.\\r\\n\\tMaintain complete knowledge of correct maintenance and use of equipment. Use equipment only as intended.\\r\\n\\tAnticipate guests&rsquo; needs, respond promptly and acknowledge all guests, however busy and whatever time of day.\\r\\n\\tMaintain positive guest relations at all times.\\r\\n\\tResolve guest complaints, ensuring guest satisfaction.\\r\\n\\tMaintain complete knowledge at all times of:\\r\\n\\tAll hotel features/services, hours of operation.\\r\\n\\tAll room types, numbers, layout, decor, appointments and location.\\r\\n\\tAll room rates, special packages and promotions.\\r\\n\\tDaily house count and expected arrivals/departures.\\r\\n\\tRoom availability status for any given day.\\r\\n\\tScheduled in-house group activities, locations and times.\\r\\n\\tAll hotel and departmental policies and procedures.\\r\\n\\tAccess all functions of the computer system.\\r\\n\\tEnsure that current information on rates, packages and promotions is available at the Front Desk.\\r\\n\\tInspect, plan and ensure that all materials and equipment are in complete readiness for service.\\r\\n\\tMonitor the hotel front entrance and resolve any congested situations.\\r\\n\\tMonitor the check-in/check-out process; anticipate critical situations and assist wherever necessary to help alleviate the pressure and to process the guest expediently.\\r\\n\\tMonitor communication logs and ensure that guest requests are followed up within specified minutes determined by property guidelines.\\r\\n\\tMaintain a neat and presentable front desk area.\\r\\n\\tMonitor guest mail and ensure that it is processed according to procedures.\\r\\n\\tMonitor and ensure that express check-outs are processed through the system.\\r\\n\\tObserve guest reactions and confer frequently with staff to ensure guest satisfaction.\\r\\n\\tAssist guests with reports of lost/stolen articles, following hotel policy.\\r\\n\\tAdhere to hotel requirements for guest/team member accidents or injuries and in emergency situations.\\r\\n\\tContact newly registered guests within specified minutes determined by property guidelines after check-in to establish guest satisfaction; resolve any dissatisfaction immediately. Document each call according to procedures.\\r\\n\\tEnsure security of guest rooms.\\r\\n\\tOther duties as assigned\\r\\n\\r\\n\",\"employmentType\":\"OTHER\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"Core Hotels and Resorts\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=BD479B80F5439BE12896A05B9A6B9862\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"1622 W Jackson Blvd\",\"addressLocality\":\"Chicago\",\"addressRegion\":\"IL\",\"postalCode\":60612,\"addressCountry\":\"USA\"}},\"qualifications\":\"Education &amp; experience\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tPrior hospitality experience required\\r\\n\\tAny combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. \\r\\n\\tPrevious experience with Windows, Office, and StayNTouch&nbsp;or similar property management system. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork conditions\\r\\n\\r\\n\\r\\n\\tMust be able to stand on feet throughout the shift, with intermittent periods of walking\\r\\n\\tMust be able to occasionally lift, carry, push &amp; pull up to 50 lbs with assistance\\r\\n\\tMust be able to perform simple grasping, fine manipulation, and repetitive hand &amp; arm movements frequently, and squeezing &amp; overhead reaching occasionally.&nbsp; \\r\\n\\tMust be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis\\r\\n\\tWhile primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)\\r\\n\\tMust be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequirements\\r\\n\\r\\n\\r\\n\\tMust be authorized to work in the United States\\r\\n\\tMust be able to communicate effectively in English\\r\\n\\tMust have strong computer skills \\r\\n\\tMust have strong working knowledge of Microsoft Office programs\\r\\n\\tMust be able to work well under pressure\\r\\n\\tMust be able to accurately follow instructions, both verbally and written\\r\\n\\tMust be highly detailed orientated\\r\\n\\tMust be able to work in a fast paced environment \\r\\n\\tMust have excellent listening skills \\r\\n\\tMust possesses excellent communication skills\\r\\n\\tMust be professional in appearance and demeanor\\r\\n\\tMust always ensure a teamwork environment\\r\\n\\tAbility to work a flexible schedule that may include evenings, weekends and holidays\\r\\n\\tMust have the ability to deal effectively and interact well with the guests and associates\\r\\n\\tMust have the ability to resolve problems/conflicts in a diplomatic and tactful manner \\r\\n\\tMust have a passion for creating an exceptional experience for all guests\\r\\n\\tMust have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. \\r\\n\\tPossess strong leadership, motivational, organizational and verbal communication skills. \\r\\n\\r\\n\",\"experienceRequirements\":\"Education &amp; experience\\r\\n\\r\\n\\r\\n\\tHigh school diploma or equivalent\\r\\n\\tPrior hospitality experience required\\r\\n\\tAny combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. \\r\\n\\tPrevious experience with Windows, Office, and StayNTouch&nbsp;or similar property management system. \\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nWork conditions\\r\\n\\r\\n\\r\\n\\tMust be able to stand on feet throughout the shift, with intermittent periods of walking\\r\\n\\tMust be able to occasionally lift, carry, push &amp; pull up to 50 lbs with assistance\\r\\n\\tMust be able to perform simple grasping, fine manipulation, and repetitive hand &amp; arm movements frequently, and squeezing &amp; overhead reaching occasionally.&nbsp; \\r\\n\\tMust be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis\\r\\n\\tWhile primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)\\r\\n\\tMust be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).\\r\\n\\r\\n\\r\\n&nbsp;\\r\\n\\r\\nRequirements\\r\\n\\r\\n\\r\\n\\tMust be authorized to work in the United States\\r\\n\\tMust be able to communicate effectively in English\\r\\n\\tMust have strong computer skills \\r\\n\\tMust have strong working knowledge of Microsoft Office programs\\r\\n\\tMust be able to work well under pressure\\r\\n\\tMust be able to accurately follow instructions, both verbally and written\\r\\n\\tMust be highly detailed orientated\\r\\n\\tMust be able to work in a fast paced environment \\r\\n\\tMust have excellent listening skills \\r\\n\\tMust possesses excellent communication skills\\r\\n\\tMust be professional in appearance and demeanor\\r\\n\\tMust always ensure a teamwork environment\\r\\n\\tAbility to work a flexible schedule that may include evenings, weekends and holidays\\r\\n\\tMust have the ability to deal effectively and interact well with the guests and associates\\r\\n\\tMust have the ability to resolve problems/conflicts in a diplomatic and tactful manner \\r\\n\\tMust have a passion for creating an exceptional experience for all guests\\r\\n\\tMust have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. \\r\\n\\tPossess strong leadership, motivational, organizational and verbal communication skills. \\r\\n\\r\\n\",\"industry\":\"Hospitality - Hotel\",\"validThrough\":\"2026-07-31\",\"workHours\":\"Any\",\"educationRequirements\":\"High School\"}",
    "applyAvailable": true,
    "educationLevel": "High School",
    "qualifications": "<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Education &amp; experience</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">High school diploma or equivalent</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Prior hospitality experience required</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Any combination of education and experience equivalent to graduation from high school or any other combination of training or experience that provides the required knowledge, skills and abilities. </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Previous experience with Windows, Office, and StayNTouch&nbsp;or similar property management system. </span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Work conditions</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to stand on feet throughout the shift, with intermittent periods of walking</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to occasionally lift, carry, push &amp; pull up to 50 lbs with assistance</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to perform simple grasping, fine manipulation, and repetitive hand &amp; arm movements frequently, and squeezing &amp; overhead reaching occasionally.&nbsp; </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to bend, squat, crawl, kneel, push, pull, walk on uneven surfaces on an occasional basis</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">While primarily an indoor job, must be able to walk outside in a variety of weather conditions (rain, wind, heat)</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to climb stairs occasionally, both indoors and outside in a variety of weather conditions (rain, wind, heat).</span></li>\r\n</ul>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\">&nbsp;</p>\r\n\r\n<p style=\"margin-left:0in; margin-right:0in\"><span style=\"font-family:Arial,Helvetica,sans-serif\"><strong><u>Requirements</u></strong></span></p>\r\n\r\n<ul>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be authorized to work in the United States</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to communicate effectively in English</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have strong computer skills </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have strong working knowledge of Microsoft Office programs</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to work well under pressure</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to accurately follow instructions, both verbally and written</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be highly detailed orientated</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be able to work in a fast paced environment </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have excellent listening skills </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must possesses excellent communication skills</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must be professional in appearance and demeanor</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must always ensure a teamwork environment</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Ability to work a flexible schedule that may include evenings, weekends and holidays</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have the ability to deal effectively and interact well with the guests and associates</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have the ability to resolve problems/conflicts in a diplomatic and tactful manner </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have a passion for creating an exceptional experience for all guests</span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Must have excellent guest and associate relations skills. Skilled in problem solving by identifying the problem and working through it. </span></li>\r\n\t<li><span style=\"font-family:Arial,Helvetica,sans-serif\">Possess strong leadership, motivational, organizational and verbal communication skills. </span></li>\r\n</ul>\r\n",
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    "legalRevisionDate": {
      "date": "2025-05-05T13:30:33.000Z",
      "timezone": "America/Chicago",
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    "locations": "Hotel Chicago - Chicago, IL 60612",
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    "description": "The Front Desk/Guest Service Agent is primarily responsible for handling all guest interactions and going above and beyond to exceed guest requests.  ...",
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