Program Administrator, Washington

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    "description": "<p><span style=\"font-size: 10pt; font-weight: bold\">About OpenEdD</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\">At OpenEd, we’re opening the world to every learner. With over 100,000 students served and growing rapidly, families trust us as a partner to the most precious thing in their lives, their children. Our vision: a future where education is no longer constrained by geography, rigid models, or outdated systems. Our mission: to give every student customized, world-class education and resources, empowering families and opening millions of doors for learners across the country.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Our Culture (The Foundation of Everything We Do)</span><span style=\"font-size: 10pt; font-weight: bold\"><br></span><span style=\"font-size: 10pt\">Culture at OpenEd is intentional. It’s defined by what we promote—and what we tolerate. Our latest eNPS (employee net promoter scor</span><span style=\"font-size: 10pt\">e) of<span> </span></span><span style=\"font-size: 10pt; font-weight: bold\">76</span><span style=\"font-size: 10pt\"> pla</span><span style=\"font-size: 10pt\">ces OpenEd in the top .1% of technology companies. Our values aren't just words; they are non-negotiable principles that guide every decision:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Customer First</span><span style=\"font-size: 10pt\"><span> </span>– Obsessed with delivering value; we fight tirelessly for our learners and families.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Hard Choices, Easy Life</span><span style=\"font-size: 10pt\"><span> </span>– Face challenges directly, swiftly, and transparently.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">I Did &gt; We Should</span><span style=\"font-size: 10pt\"><span> </span>– Action over theory; bring experiments, not just opinions.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Learn Out Loud</span><span style=\"font-size: 10pt\"><span> </span>– Share your growth openly; feedback is a gift, ego is the enemy.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Prioritize Ruthlessly</span><span style=\"font-size: 10pt\"><span> </span>– Excellence in the few critical areas over mediocrity everywhere.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Fast AND World Class</span><span style=\"font-size: 10pt\"><span> </span>– Speed doesn’t compromise quality.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Strong Opinions, Weakly Held</span><span style=\"font-size: 10pt\"><span> </span>– Advocate passionately, adjust readily.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Make Others Famous</span><span style=\"font-size: 10pt\"><span> </span>– Elevate your colleagues, partners, and community.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">About the Role</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">The Program Administrator is responsible for ensuring the successful implementation and ongoing execution of a specialized OpenEd program in Washington with elevated compliance requirements and program-specific expectations. This role serves as the primary owner of program-level fidelity, ensuring that teachers, specialists, and support teams clearly understand and consistently execute requirements unique to the program.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Working under the direction</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\"> of the Director of Program Implementation, the P</span><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">rogram Administrator translates program expectations into day-to-day practice while maintaining deep expertise in state-specific requirements. This role also serves as a key advocate for continuous improvement, elevating insights and recommending product and process enhancements that improve the student, parent, and staff experience.</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">The ideal candidate combines strong knowledge of compliance and program requirements with the ability to operationalize expectations, support staff, and drive alignment across teams. This role will involve cross-functional collaboration and requires residency in the state the program serves.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Your Immediate Impact</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">In this role, the Program Administrator will have an immediate impact by ensuring clarity, consistency, and compliance within their assigned program. By supporting staff in understanding and executing program-specific requirements, proactively identifying risks, and strengthening communication across teams, this role will lead to improved program fidelity, reduced compliance gaps, and a more seamless experience for students and families from day one.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Job Requirements</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Owning the implementation and ongoing execution of a specialized program with elevated compliance or program-specific requirements</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Ensuring teachers and specialists understand and adhere to program expectations, policies, and workflows</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Serving as the subject matter expert on state-specific and program-specific requirements</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Monitoring program fidelity through data, audits, and regular review of key systems (attendance, engagement, progress, documentation, etc.)</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Identifying compliance risks or gaps and proactively addressing them</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Partnering with the Director of Program Implementation to align program execution with broader system design</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Supporting staff through training, communication, and ongoing guidance related to program requirements</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Collaborating with cross-functional teams (learning, partnerships, product, operations) to ensure alignment and effective execution</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Elevating trends, challenges, and opportunities for improvement based on program data and stakeholder feedback</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Advocating for product and system enhancements that improve the experience for students, families, and staff within the program</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Supporting documentation and audit readiness to ensure compliance with state and partner expectations</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Who You Are</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">A professional with strong knowledge of compliance, program requirements, and state-specific expectations within K–12 education</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">A clear communicator who can translate complex requirements into actionable guidance for staff</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Highly organized, detail-oriented, and proactive in identifying and addressing risks</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">A collaborative team player who can build strong relationships across functions</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">A problem-solver who uses data and feedback to drive improvements</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">This role will excite you IF:</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">You enjoy owning a program and ensuring it runs with clarity, consistency, and compliance</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">You are motivated by supporting others in doing their best work within defined requirements</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">You thrive in environments where details matter and accuracy is critical</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">You enjoy identifying patterns, solving problems, and improving systems over time</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">You are energized by advocating for changes that improve the experience for students, families, and staff</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">You take pride in being the go-to expert for a program and ensuring it operates successfully</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Team &amp; Autonomy</span></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">This is a full-time position. The Program Administrator reports directly to the Director of Program Implementation and works closely with academic, student services, operations, and product teams to ensure program alignment and success. This role requires residency in the state the program serves and a high degree of ownership, responsiveness, and independent judgment in managing program-specific needs.</span></p>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Required</span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">This position requires residence in the state of Washington and will require occasional in-state travel to oversee in-person assessments.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Bachelor’s degree in Education, Educational Leadership, Public Administration, or related field.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">5+ years of experience in K–12 education, preferably in virtual, blended, or non-traditional learning environments.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Demonstrated experience designing, implementing, and improving systems or programs at scale.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Strong understanding of core school operations (attendance, assessment, curriculum, grading, and student support systems).</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Excellent written communication skills, with the ability to translate complex concepts into clear, actionable guidance.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Experience working cross-functionally and influencing without direct authority.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Strong data analysis skills and ability to use metrics to inform decisions and continuous improvement.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Experience developing training materials, documentation, or operational playbooks.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Proven ability to manage multiple projects and priorities in a fast-paced environment.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Ability to identify gaps, solve problems, and drive alignment across teams.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Attend team meetings as requested or required.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Lead by example to foster an environment that is supportive of OpenEd’s values and represent OpenEd with a high level of integrity and professionalism.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Adhere to all federal, state and/or local regulations, OpenEd policies and procedures, and other compliance obligations.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Perform other duties as assigned.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: bold\">Other Requirements </span></p>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Commitment to maintaining flexible availability during traditional business hours in the Mountain Time Zone.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Familiarity with Google products such as Gmail, Calendar, Docs, Forms, Sheet, etc.</span></li>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Access to a smartphone, high-speed internet, computer, webcam, and headset.</span></li>\n</ul>\n<ul>\n<li><span style=\"font-family: Inter, sans-serif; font-size: 10pt; font-weight: 500\">Must be eligible to work in the U.S.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">Our Benefits:</span></p>\n<ul>\n<li><span style=\"font-size: 10pt\">Competitive base salary, 73K-100K + 8K Variable compensation</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Comprehensive Health Benefits:</span><span style=\"font-size: 10pt\"><span> </span>Health insurance package including medical, dental, vision, life, critical illness, accident, STD/LTD, HSA, and FSA with dependent care.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Flexible Work Arrangement:</span><span style=\"font-size: 10pt\"><span> </span>We’re a fully remote workforce that emphasizes a healthy work-life balance by allowing some autonomy in work hours. Monthly tech subsidy provided.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Generous Paid Time Off<span> </span></span><span style=\"font-size: 10pt\">policy, enabling you to recharge, spend quality time with loved ones, and pursue personal interests outside of work.</span></li>\n<li><span style=\"font-size: 10pt; font-weight: bold\">Supportive Team Environment:</span><span style=\"font-size: 10pt\"><span> </span>Join a supportive and collaborative team environment where your contributions are valued, and teamwork is encouraged, fostering a culture of success and mutual respect.</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 10pt; font-weight: bold\">EEO Statement</span></p>\n<p><span style=\"font-size: 10pt\">OpenEd is committed to creating a diverse environment and is proud to be an equal opportunity employer. All qualified applicants will receive consideration for employment without regard to race, color, religion, gender, gender identity or expression, sexual orientation, national origin, genetics, disability, age, or veteran status. We encourage all to apply and help us grow a diverse and inclusive workplace.</span></p>\n<p><br></p>\n<p><span style=\"font-size: 10pt\">OpenEd participates in E-Verify.</span></p>",
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