Business Monitoring & Competitive Advantage (BMCA) Lead

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    "city": "Mumbai",
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      "state": " India"
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    "location": {
      "city": "Mumbai",
      "state": " India",
      "postalCode": " India",
      "addressCountry": "India"
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    "datePosted": "2026-03-18",
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    "description": "<p><span><span style=\"font-weight: bold\">Position: Business Monitoring &amp; Competitive Advantage (BMCA) Lead- Efficiency Monitoring </span></span></p>\n<p><br><br></p>\n<p><span><span style=\"font-weight: bold\">Position Purpose</span></span><span> </span></p>\n<p>The BMCA Lead is responsible for driving the strategic vision, implementation, and oversight of business monitoring and competitive advantage initiatives across Axios-supported programs. This role ensures the consistent application of monitoring measures, and performance standards to enhance patient support delivery and optimize access solutions.</p>\n<p>The ultimate purpose of this role is to lead, shape, and scale business monitoring frameworks that strengthen Axios’ global access strategy and maximize medical benefits for patients worldwide.</p>\n<p><span> </span></p>\n<p><span><span style=\"font-weight: bold\">Duties and Responsibilities</span></span><span> </span></p>\n<p> </p>\n<ul>\n<li>Own the Efficiency Monitoring Program framework, ensuring alignment with organizational strategy, compliance requirements, and performance objectives.</li>\n<li>Approve efficiency review methodologies, staff selection criteria, and escalation thresholds.</li>\n<li>Lead performance and risk discussions with senior operational leadership based on efficiency monitoring outcomes.</li>\n<li>Drive organization-wide improvements by translating efficiency findings into process enhancements, system changes, or policy updates.</li>\n<li>Oversee reporting of efficiency trends, risks, and improvement initiatives to executive management and governance forums.</li>\n<li>Ensure efficiency monitoring outputs are integrated with audit management and contract governance activities.</li>\n<li>Set the strategic direction and priorities for business monitoring and competitive advantage activities across the organization.</li>\n<li>Oversee the development, implementation, and continuous refinement of program monitoring methodologies, dashboards, and quality indicators.</li>\n<li>Provide strategic insights and advisory support to executive leadership regarding program performance, compliance risks, and access opportunities.</li>\n<li>Ensure accurate and timely internal and external reporting, including monthly KPIs, quarterly performance reviews, and client audits.</li>\n<li>Act as a key liaison with pharmaceutical partners and high-level stakeholders for strategic alignment on program monitoring, escalation management, and improvement plans.</li>\n<li>Mentor and manage the BMCA team (Specialists, Coordinators, and Interns), setting objectives, ensuring performance, and enabling career growth.</li>\n<li>Drive innovation and efficiency by identifying trends, forecasting risk, and implementing automation or technology and process enhancements.</li>\n<li>Participate in proposal development, SOP design, and monitoring tool creation to support new programs or global expansion.</li>\n</ul>\n<ul>\n<li>Attend and complete all required trainings provided by the pharmaceutical companies, including Pharmacovigilance and Product Training, with a clear understanding of how to collect and report safety data.</li>\n</ul>\n<ul>\n<li>Lead audit readiness efforts, supporting both internal and third-party audits, and ensuring all actions are tracked to closure.</li>\n<li>Support strategic business reviews and participate in access strategy planning with the wider leadership team.</li>\n<li>Promote a culture of accountability, data quality, and compliance throughout the organization.</li>\n<li>Ensure a strong understanding and consistent implementation of international standards and applicable policies related to Axios’ service offerings.</li>\n<li>Oversee compliance with all relevant local laws, regulations, industry codes, and Axios’ internal Code of Conduct.</li>\n<li>Promote and empower a proactive culture of escalation related to deviations, non-compliance, and potential risks—ensuring timely reporting and corrective action planning.</li>\n<li>Lead monitoring activities to maintain operational integrity across all Axios-supported programs.</li>\n<li>Represent the BMCA function in senior-level internal and external forums.</li>\n</ul>\n<p> </p>\n<p> <span><span style=\"font-weight: bold\">Relationships</span></span><span> </span></p>\n<ul>\n<li><span>Supervise and work closely with the team.</span></li>\n<li><span>Work with project team leaders as well as the related divisions of Axios</span><br></li>\n<li><span>Maintain ongoing and frequent communication with project team leaders including Axios regional and global staff</span><br></li>\n</ul>\n<p><span> </span></p>\n<p><span><span style=\"font-weight: bold\">Competencies</span></span><span> </span></p>\n<ul>\n<li><span>Application of job Knowledge</span><br></li>\n<li><span>Concern for Order and Quality  </span><br></li>\n<li><span>Adaptability and flexibility</span><br></li>\n<li><span>Dependability</span><br></li>\n<li><span>Teamwork</span><br></li>\n<li><span>Communication skills</span></li>\n<li><span>Problem handling </span></li>\n<li><span>Project management </span></li>\n<li><span>Negotiation skills</span></li>\n<li><span>Presentation skills</span></li>\n<li><span>Knowledge</span><span> and information sharing </span></li>\n</ul>\n<p><br><br></p>\n<p><span><span style=\"font-weight: bold\">Educational Background and Experience</span></span><span> </span></p>\n<ul>\n<li><span>At least 3-5 years of professional experience in healthcare sector is ideal </span></li>\n<li><span>Excellent command of both spoken and written English  </span></li>\n<li><span>Excellent communication skills</span></li>\n<li><span>Excellent networking skills</span></li>\n<li><span>Experience in data monitoring and management is an advantage </span></li>\n<li><span>Experience coordinating and handling logistics/supply chain is a plus </span></li>\n<li><span>Experience in communication service management </span></li>\n</ul>\n<p><span><br></span></p>\n<p><span><span style=\"font-weight: bold\">Job Circumstances</span></span><span> </span></p>\n<ul>\n<li><span>The position is based in our regional office and </span><span>may require frequent travel to other locations, including offices outside your designated region, as needed</span><span>.</span></li>\n<li>Flexibility in ability to travel as well as working hours is essential</li>\n</ul>",
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