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Sales Manager

F6ad88c5 Aaa4 4ab2 885e 7584eba6cfec 19000101 000001 · Odessa, TX, US, Odessa, TX · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyF6ad88c5 Aaa4 4ab2 885e 7584eba6cfec 19000101 000001
TitleSales Manager
Normalized title-
Department / team-
LocationOdessa, TX, United States
Work model-
Employment typeFull Time
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-10 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Provider filtered searchThe same provider as a filtered job collection.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyF6ad88c5 Aaa4 4ab2 885e 7584eba6cfec 19000101 000001
Source41437da5-975a-4a5b-8b5c-98488e901061
ATS providerADP Workforce Now Recruiting

Description

The Sales Manager (SM) reports to the General Manager/VP and Cemetery VP. The Sales Manager for this role will manage the Family Service Professionals and /or Advanced Planning Professionals and provide customer service at our locations in Odessa/Midland and surrounding areas. The Sales Manager works with the General Manager, Advanced Planning Professionals (APP), and Family Services Professionals (FSP), often on a daily basis. The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). He/She is the primary reference for the Family Service Professionals and /or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs. The Sales Manager’s duties must be performed consistently with the company's mission and values and in adherence to company policies and procedures. • Coach Family Service Professionals and/or Advanced Planning Professionals and act as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline interpretation, etc. • Responsible for scheduling, lead distribution, follow-up, and other aspects of managing a sales team, except that the Sales Manager is not required to sell a product/service • Generate sales leads through professionally serving at-need families, networking, and interacting in the community; Partner with other businesses, arrange and coordinate group seminars • Assists the VP in developing the annual location pre-need sales budget and assures that the location pre-need sales budget is met • Accountable for 24-hour response to customer complaints and teaching the Family Service Professionals and/or Advanced Planning Professionals how to make those complaints an opportunity for both the family and the company • Establishment and review of activity and performance plans for Advanced Planning Professionals and/or Family Service Professionals • Hiring, discipline, termination, training, advancement, and placement of Family Service Professionals and/or Advanced Planning Professionals • Responsible for management of assigned Advanced Planning Professionals and/or Family Service Professionals, including managing attendance, absenteeism, leave, pay issues, and performance • Communicate progress of the team to the General Manager and Cemetery VP • Jointly work with all personnel to ensure customer satisfaction • Ensure compliance of sales practices with federal, state, and local regulations (i.e. “No Call” Legislation) • Review sales contracts written by the Advanced Planning Professionals and/or Family Service Professionals to make certain they follow sales guidelines • Lead change initiatives that support seamless service • Act as a resource person for estate planning with the intent to increase market share and new heritage • Mentor sales professionals in leading by example. Job shadow to monitor performance and coach • He/She is the primary reference for the Family Service Professionals and /or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs. • Any other duties as directed by management except that the incumbent will never have any physical contact with the remains of the deceased at any time Requirements: • High school diploma or GED • 1-3 years’ experience as a Family Service Professional or Advanced Planning Professional • 2-3 years sales management experience or other related area • Must be an authorized driver as per Legacy Groups Guidelines • A valid insurance license may be required in some states • A history of community, civic, volunteer, or sectarian work within the market would be an asset • Knowledge of computers and some software • A valid Texas driver's license and good driving history • Good written and verbal communication skills needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate, timely responses to questions and requests in a calm, professional manner; • Collaborate easily with co-workers, keep shared information up to date, and work well independently and on projects; and • Works with other departments as needed. • Comes up with new ways to look at problems and processes in their work and achieve results • Shares viewpoints and information openly and listens attentively to others' ideas and suggestions • Communicates in a timely and effective manner with manager • Proactively contributes to group objectives; volunteers to help others as needed • Ability to interface well with personnel at all levels AAP/EEO Statement Legacy Funeral Group, LLC. ® (Legacy) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists. 3927 - Texas

Full job record

Job ID0c28dc450bf1bd55fb78999ff932284be3d61806
Org ID7bc583b2-2557-4fe6-9768-0d92427b6c0f
Source ID41437da5-975a-4a5b-8b5c-98488e901061
Board ID41437da5-975a-4a5b-8b5c-98488e901061
Provideradp_workforcenow
Provider Job Key564066
TitleSales Manager
Normalized Title—
Statusactive
Activeyes
Location TextOdessa, TX, US, Odessa, TX
Department—
Team—
Employment Typefull_time
Workplace Type—
Remote Policy—
CountryUnited States
RegionTX
CityOdessa
Salary Raw—
Salary Min—
Salary Max—
Salary Currency—
Salary Period—
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f6ad88c5-aaa4-4ab2-885e-7584eba6cfec&ccId=19000101_000001&lang=en_US&type=JS&jobId=564066&jwId=9206103717011_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=f6ad88c5-aaa4-4ab2-885e-7584eba6cfec&ccId=19000101_000001&lang=en_US&type=JS&jobId=564066&jwId=9206103717011_1
First Seen At2026-05-31 18:29:18Z
Last Seen At2026-06-06 12:24:23Z
Last Checked At2026-06-06 12:24:23Z
Last Changed At2026-06-06 12:24:23Z
Inactive At—
Source Posted At2026-04-10 21:05:00Z
Source Updated At—
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=f6ad88c5-aaa4-4ab2-885e-7584eba6cfec|19000101_000001/date=2026-06-06/2026-06-06T12-24-18-349Z-2c72f21d4c6a771bc2a62ab48560845a91fde408be8c26e7e230200270916440.json
Event Fields
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Extensions
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    "requisitionDescription": "<div><div><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The Sales Manager (SM) reports to the General Manager/VP and Cemetery VP. The Sales Manager for this role will manage the Family Service Professionals and /or Advanced Planning Professionals and provide customer service at our locations in Odessa/Midland and surrounding areas. The Sales Manager works with the General Manager, Advanced Planning Professionals (APP), and Family Services Professionals (FSP), often on a daily basis. &nbsp;</span></p><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The Sales Manager plays an essential role in generating revenue for the funeral home(s) and/or cemetery(ies). &nbsp;He/She is the primary reference for the Family Service Professionals and /or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs.&nbsp;<br>&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">The Sales Manager&rsquo;s duties must be performed consistently with the company&#39;s mission and values and in adherence to company policies and procedures.</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Coach Family Service Professionals and/or Advanced Planning Professionals and act as their primary reference regarding customer service and satisfaction, prospecting, product knowledge, sales presentations, closing skills, prices, terms, paperwork, sales guideline interpretation, etc.</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Responsible for scheduling, lead distribution, follow-up, and other aspects of managing a sales team, except that the Sales Manager is not required to sell a product/service</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Generate sales leads through professionally serving at-need families, networking, and interacting in the community; Partner with other businesses, arrange and coordinate group seminars</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Assists the VP in developing the annual location pre-need sales budget and assures that the location pre-need sales budget is met</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Accountable for 24-hour response to customer complaints and teaching the Family Service Professionals and/or Advanced Planning Professionals how to make those complaints an opportunity for both the family and the company</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Establishment and review of activity and performance plans for Advanced Planning Professionals and/or Family Service Professionals</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Hiring, discipline, termination, training, advancement, and placement of Family Service Professionals and/or Advanced Planning Professionals&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Responsible for management of assigned Advanced Planning Professionals and/or Family Service Professionals, including managing attendance, absenteeism, leave, pay issues, and performance</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Communicate progress of the team to the General Manager and Cemetery VP</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Jointly work with all personnel to ensure customer satisfaction</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Ensure compliance of sales practices with federal, state, and local regulations (i.e. &ldquo;No Call&rdquo; Legislation)&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Review sales contracts written by the Advanced Planning Professionals and/or Family Service Professionals to make certain they follow sales guidelines</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Lead change initiatives that support seamless service</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Act as a resource person for estate planning with the intent to increase market share and new heritage</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Mentor sales professionals in leading by example. &nbsp;Job shadow to monitor performance and coach</span></div><div data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"color: rgb(65, 65, 65); font-family: arial, sans-serif; font-size: 14px; font-style: normal; font-variant-ligatures: normal; font-variant-caps: normal; font-weight: 400; letter-spacing: normal; orphans: 2; text-align: left; text-indent: 0px; text-transform: none; widows: 2; word-spacing: 0px; -webkit-text-stroke-width: 0px; white-space: normal; background-color: rgb(255, 255, 255); text-decoration-thickness: initial; text-decoration-style: initial; text-decoration-color: initial; float: none; display: inline !important;\" data-pasted=\"true\">He/She is the primary reference for the Family Service Professionals and /or Advanced Planning Professionals and helps manage contact with our families and interaction with them to fulfill their death care needs.</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Any other duties as directed by management except that the incumbent will never have any physical contact with the remains of the deceased at any time</span></div><p><br></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><strong>Requirements:</strong></span></p><p><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp; High school diploma or GED</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br>&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\" data-pasted=\"true\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">1-3 years&rsquo; experience as a Family Service Professional or Advanced Planning Professional</span></p><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">2-3 years sales management experience or other related area&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Must be an authorized driver as per Legacy Groups Guidelines</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">A valid insurance license may be required in some states</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">A history of community, civic, volunteer, or sectarian work within the market would be an asset</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Knowledge of computers and some software</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">A valid Texas driver&#39;s license and good driving history</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Good written and verbal communication skills needed for interactions with grieving families, co-workers, and other stakeholders to generate accurate, timely responses to questions and requests in a calm, professional manner;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Collaborate easily with co-workers, keep shared information up to date, and work well independently and on projects; and</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Works with other departments as needed.&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Comes up with new ways to look at problems and processes in their work and achieve results&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Shares viewpoints and information openly and listens attentively to others&#39; ideas and suggestions&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Communicates in a timely and effective manner with manager&nbsp;</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Proactively contributes to group objectives; volunteers to help others as needed</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\">&bull;</span><span style=\"white-space: pre; font-family: arial, sans-serif; font-size: 14px;\">&nbsp; &nbsp;&nbsp;</span><span style=\"font-family: arial, sans-serif; font-size: 14px;\">Ability to interface well with personnel at all levels</span></div><div><span style=\"font-family: arial, sans-serif; font-size: 14px;\"><br></span></div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;' data-pasted=\"true\"><span style=\"font-family: arial, sans-serif; font-size: 14px;\">AAP/EEO Statement Legacy Funeral Group, LLC. &reg; (Legacy) provides equal employment opportunities to all employees and applicants for employment without regard to race, color, ancestry, national origin, gender, sexual orientation, marital status, religion, age, disability, gender identity, results of genetic testing, veterans and/or any other status or condition protected by law, except where a bona fide occupational qualification exists.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:11.0pt;font-family:\"Calibri\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 14px;\">3927 - Texas</span></p></div></div>\n",
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