bluedoor data·Job Postings API·bluedoor.sh ↗

HomeCompaniesEdel Fa Us2 Oraclecloud Com CX 2001IT Helpdesk Specialist

IT Helpdesk Specialist

Edel Fa Us2 Oraclecloud Com CX 2001 · Burnaby, BC, Canada · Active · $65,000–$80,000 / year · Oracle Recruiting Cloud / Fusion HCM

Job facts

FieldValue
CompanyEdel Fa Us2 Oraclecloud Com CX 2001
TitleIT Helpdesk Specialist
Normalized title-
Department / teamIT Help Desk
LocationBurnaby, BC, Canada
Work model-
Employment typeFull Time
Salary$65,000–$80,000 / year
Statusactive
ATS providerOracle Recruiting Cloud / Fusion HCM
Posted / first seen2025-06-17 / 2026-05-31
Changed / last seen2026-05-31 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Edel Fa Us2 Oraclecloud Com CX 2001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through Oracle Recruiting Cloud / Fusion HCM.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Burnaby.Open
Department jobsActive postings in IT Help Desk.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEdel Fa Us2 Oraclecloud Com CX 2001
Sourceae9ebac6-6afc-4c8b-99f1-c60df724a45f
ATS providerOracle Recruiting Cloud / Fusion HCM

Description

Description Join the Fortinet team in an IT Specialist role where you will be responsible for the secure operation and administration of our networks! Job Responsibilities: Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware. Respond to queries either in person, through ticket system or over the phone. Write training manuals. Train computer users. Maintain daily performance of computer systems. Walk customer through problem-solving process. Install, modify, and repair computer hardware and software. Clean up computers. Run diagnostic programs to resolve problems. Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems. Install computer peripherals for users. Follow up with customers to ensure issue has been resolved. Gain feedback from customers about computer usage. Job Experience Required: 1+ years in overall IT support experience Experience in the client disk encryption, service monitoring application, ITSM and endpoint management tools Ability to multi-task in a dynamic environment with changing priorities Support experience for Windows AD, Windows, Mac OS, and Linux Good understanding of IP Networking concepts (LANs, WANs, DNS, DHCP, VPNs, etc) Team/results-oriented, flexible, proactive, self-starter Strong communication skills, both written and verbal, and organization skills Excellent customer service skills Educational Requirement: Bachelor's Degree in Computer Science or Engineering preferred The Canada base salary range for this full-time position is expected to be between $65,000 - $80,000 annually. Wage ranges are based on various factors including the labour market, job type, and job level. Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience. Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee & Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members. All roles are eligible to participate in the Fortinet equity program. Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.

Full job record

Job ID0c054bb7b81a3042917e4fb9b28b2c1d8257c3c3
Org IDb9e40abf-64c5-4807-bd42-ff97c49a02e5
Source IDae9ebac6-6afc-4c8b-99f1-c60df724a45f
Board IDae9ebac6-6afc-4c8b-99f1-c60df724a45f
Provideroracle_hcm
Provider Job Key19962
TitleIT Helpdesk Specialist
Normalized Title
Statusactive
Activeyes
Location TextBurnaby, BC, Canada
DepartmentIT Help Desk
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryCanada
RegionBC
CityBurnaby
Salary Rawsalary range for this full-time position is expected to be between $65,000 - $80,000 annually
Salary Min65,000
Salary Max80,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://edel.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/19962
Apply URLhttps://edel.fa.us2.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_2001/job/19962
First Seen At2026-05-31 18:08:26Z
Last Seen At2026-06-06 11:09:48Z
Last Checked At2026-06-06 11:09:48Z
Last Changed At2026-05-31 18:08:26Z
Inactive At
Source Posted At2025-06-17 21:13:48Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=oracle_hcm/board=edel.fa.us2.oraclecloud.com|CX_2001/date=2026-06-06/2026-06-06T11-08-55-723Z-bcfb3e23bb49014f634f5945e9a52c25e0d8a55927c66bca84f03cb2994aba66.json
Event Fields
{
  "content_hash": "859ec5d8a33c27814a32d290ee156da95523f7e1877df2d087732119a7ad2a19",
  "source_hash": "af7cea563eb4842dbd270e5e4bc59beb73d87aa26aaac43c363723c05591a538",
  "last_changed_at": "2026-05-31T18:08:26.709Z",
  "active_status": "active"
}
Parsed Structured
{
  "language": "en",
  "location": {
    "raw": "Burnaby, BC, Canada",
    "city": "Burnaby",
    "region": "BC",
    "country": "Canada",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": 80000,
  "salary_min": 65000,
  "inferred_at": "2026-06-06T11:09:48.593Z",
  "launch_scope": {
    "reason": "english_us_canada",
    "included": true,
    "language": "en",
    "location": {
      "raw": "Burnaby, BC, Canada",
      "city": "Burnaby",
      "region": "BC",
      "country": "Canada",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "Canada"
    ]
  },
  "remote_policy": null,
  "salary_period": "year",
  "workplace_type": null,
  "salary_currency": "USD"
}
Extensions
{}
Native Structured
{
  "detail": {
    "Id": "19962",
    "Title": "IT Helpdesk Specialist",
    "media": [],
    "skills": [],
    "JobType": null,
    "Category": "IT Help Desk",
    "JobGrade": null,
    "JobLevel": null,
    "JobShift": null,
    "WorkDays": null,
    "WorkHours": null,
    "WorkYears": null,
    "Department": null,
    "HotJobFlag": false,
    "StudyLevel": null,
    "WorkMonths": null,
    "WorkerType": null,
    "GeographyId": 100000000379619,
    "JobFamilyId": 300000010292428,
    "JobFunction": "Information Technology",
    "JobSchedule": "Full time",
    "BusinessUnit": null,
    "ContractType": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": "",
        "Longitude": "",
        "LocationId": null,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": null
      }
    ],
    "ContentLocale": "en",
    "HiringManager": null,
    "LegalEmployer": null,
    "RequisitionId": 300001797410768,
    "WorkplaceType": "",
    "BusinessUnitId": 300000369687518,
    "OrganizationId": 300000002940510,
    "GeographyNodeId": 100005108644314,
    "JobFunctionCode": "IT",
    "LegalEmployerId": 300000002940510,
    "PrimaryLocation": "Burnaby, BC, Canada",
    "RequisitionType": "Professional",
    "NumberOfOpenings": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ExternalContactName": null,
    "ShortDescriptionStr": "Join the Fortinet team in an IT Specialist role where you will be responsible for the secure operation and administration of our networks!",
    "ExternalContactEmail": null,
    "ExternalPostedEndDate": null,
    "OtherRequisitionTitle": null,
    "requisitionFlexFields": [],
    "ApplyWhenNotPostedFlag": false,
    "DomesticTravelRequired": null,
    "ExternalDescriptionStr": "<p><span>Join the Fortinet team in an&nbsp;IT Specialist&nbsp;role where you will be responsible for the secure operation and administration of our networks!</span></p>\n<p><span><strong>Job Responsibilities:</strong></span></p>\n<ul>\n <li><span>Provide technical assistance and support for incoming queries and issues related to computer systems, software, and hardware.</span></li>\n <li><span>Respond to queries either in person, through ticket system or over the phone.</span></li>\n <li><span>Write training manuals.</span></li>\n <li><span>Train computer users.</span></li>\n <li><span>Maintain daily performance of computer systems.</span></li>\n <li><span>Walk customer through problem-solving process.</span></li>\n <li><span>Install, modify, and repair computer hardware and software.</span></li>\n <li><span>Clean up computers.</span></li>\n <li><span>Run diagnostic programs to resolve problems.</span></li>\n <li><span>Resolve technical problems with Local Area Networks (LAN), Wide Area Networks (WAN), and other systems.</span></li>\n <li><span>Install computer peripherals for users.</span></li>\n <li><span>Follow up with customers to ensure issue has been resolved.</span></li>\n <li><span>Gain feedback from customers about computer usage.</span></li>\n</ul>\n<p><span><strong>Job Experience Required:</strong></span></p>\n<ul>\n <li><span>1+ years in overall IT support experience</span></li>\n <li><span>Experience in the client disk encryption, service monitoring application, ITSM and endpoint management tools</span></li>\n <li><span>Ability to multi-task in a dynamic environment with changing priorities</span></li>\n <li><span>Support experience for Windows AD, Windows, Mac OS, and Linux</span></li>\n <li><span>Good understanding of IP Networking concepts (LANs, WANs, DNS, DHCP, VPNs, etc)</span></li>\n <li><span>Team/results-oriented, flexible, proactive, self-starter</span></li>\n <li><span>Strong communication skills, both written and verbal, and organization skills</span></li>\n <li><span>Excellent customer service skills</span></li>\n</ul>\n<p><span><strong>Educational Requirement:</strong></span></p>\n<ul>\n <li><span>Bachelor's Degree&nbsp;in Computer Science or Engineering preferred</span></li>\n</ul>\n<p>The Canada base salary range for this full-time position is expected to be between $65,000 - $80,000 annually.&nbsp; Wage ranges are based on various factors including the labour market, job type, and job level.&nbsp; Exact salary offers will be determined by factors such as the candidate’s subject knowledge, skill level, qualifications, and experience.&nbsp;</p>\n<p>Fortinet strives to provide you and your family with a comprehensive benefits package. Benefits eligibility starts on your first day of hire and comprises of 100% company paid medical, dental, and vision coverage, including a Health Spending Account and a Personal Spending Account that gives you flexibility to spend where you need it the most. Our Employee &amp; Family Assistance Plan (EFAP) offers you and your family access to various services like counseling, legal advice, mental health resources etc. We also provide critical illness, disability, and life insurance, as well as a Group Registered Retirement Savings Plan (RRSP) with a company match to help you save faster for retirement. We offer competitive Paid Time Off and flexible leave policies, including paid health days, to help you take care of yourself and your family members.</p>\n<p>All roles are eligible to participate in the Fortinet equity program.&nbsp; Bonus eligibility is reviewed at time of hire and annually at the Company’s discretion.&nbsp;</p>",
    "ObjectVerNumberProfile": "1",
    "PrimaryLocationCountry": "CA",
    "CorporateDescriptionStr": "",
    "ExternalPostedStartDate": "2025-06-17T21:13:48+00:00",
    "ExternalQualificationsStr": "",
    "InternalQualificationsStr": "",
    "OrganizationDescriptionStr": "",
    "primaryLocationCoordinates": [
      {
        "Latitude": "",
        "Longitude": "",
        "CountryCode": "CA",
        "GeographyId": 100000000379619,
        "GeographyNodeId": 100005108644314
      }
    ],
    "ExternalResponsibilitiesStr": "",
    "InternalResponsibilitiesStr": "",
    "InternationalTravelRequired": null
  },
  "list_job": {
    "Id": "19962",
    "Title": "IT Helpdesk Specialist",
    "JobType": null,
    "Distance": 1750118400000,
    "JobShift": null,
    "Language": "US",
    "WorkDays": null,
    "JobFamily": null,
    "Relevancy": 2,
    "WorkHours": null,
    "Department": null,
    "HotJobFlag": false,
    "PostedDate": "2025-06-17",
    "StudyLevel": null,
    "WorkerType": null,
    "GeographyId": 100000000379619,
    "JobFunction": null,
    "JobSchedule": null,
    "BusinessUnit": null,
    "ContractType": null,
    "ManagerLevel": null,
    "Organization": null,
    "TrendingFlag": true,
    "workLocation": [
      {
        "Country": null,
        "Region1": null,
        "Region2": null,
        "Region3": null,
        "Building": null,
        "Latitude": null,
        "Longitude": null,
        "LocationId": null,
        "PostalCode": null,
        "TownOrCity": null,
        "AddressLine1": null,
        "AddressLine2": null,
        "AddressLine3": null,
        "AddressLine4": null,
        "LocationName": null
      }
    ],
    "LegalEmployer": null,
    "MediaThumbURL": null,
    "WorkplaceType": "",
    "BusinessUnitId": 300000369687518,
    "OrganizationId": 300000002940510,
    "PostingEndDate": null,
    "LegalEmployerId": 300000002940510,
    "PrimaryLocation": "Burnaby, BC, Canada",
    "WorkDurationYears": null,
    "WorkplaceTypeCode": null,
    "BeFirstToApplyFlag": false,
    "WorkDurationMonths": null,
    "otherWorkLocations": [],
    "secondaryLocations": [],
    "ShortDescriptionStr": "Join the Fortinet team in an IT Specialist role where you will be responsible for the secure operation and administration of our networks!",
    "requisitionFlexFields": [],
    "DomesticTravelRequired": null,
    "PrimaryLocationCountry": "CA",
    "ExternalQualificationsStr": null,
    "ExternalResponsibilitiesStr": null,
    "InternationalTravelRequired": null
  },
  "detail_meta": {
    "url": "https://edel.fa.us2.oraclecloud.com/hcmRestApi/resources/latest/recruitingCEJobRequisitionDetails?expand=all&onlyData=true&finder=ById;Id=%2219962%22,siteNumber=CX_2001",
    "http_status": 200,
    "content_type": "application/json",
    "response_bytes": 6757
  },
  "detail_errors": []
}
Get this page with API

Rendered from the bluedoor Job Postings API. Reproduce it:

GET https://api.bluedoor.sh/job-postings/v1/jobs/0c054bb7b81a3042917e4fb9b28b2c1d8257c3c3?include=descriptionJSON
GET https://api.bluedoor.sh/job-postings/v1/orgs/b9e40abf-64c5-4807-bd42-ff97c49a02e5JSON
GET https://api.bluedoor.sh/job-postings/v1/sources/ae9ebac6-6afc-4c8b-99f1-c60df724a45fJSON
GET https://api.bluedoor.sh/job-postings/v1/jobs/0c054bb7b81a3042917e4fb9b28b2c1d8257c3c3/eventsJSON