Quality Improvement Manager

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  "active_status": "active"
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  "language": "en",
  "location": {
    "raw": "San Rafael, California, 94903, United States",
    "city": "San Rafael",
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    "country": "United States",
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{
  "list_job": {
    "id": "226",
    "isRemote": null,
    "location": {
      "city": "San Rafael",
      "state": "California"
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    "jobOpeningName": "Quality Improvement Manager",
    "departmentLabel": "Corporate Admin",
    "employmentStatusLabel": "Full-Time"
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  "detail_job_opening": {
    "location": {
      "city": "San Rafael",
      "state": "California",
      "postalCode": "94903",
      "addressCountry": "United States"
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    "datePosted": "2026-04-15",
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    "description": "<p><span style=\"font-weight: bold\">ABOUT US</span></p>\n<p>Marin City Health &amp; Wellness Center (MCHWC) is a Federally Qualified Health Center (FQHC) dedicated to providing high-quality, culturally responsive care to underserved communities in Marin City and Bayview Hunters Point. Our services include primary care, dental, behavioral health, and care coordination.</p>\n<p><br><br></p>\n<p><span style=\"font-weight: bold\">POSITION SUMMARY</span></p>\n<p>MCHWC is seeking a Quality Improvement Manager to lead our Quality Improvement (QI) and Risk Management programs. This role is responsible for advancing a data-driven approach to improving patient outcomes, ensuring regulatory compliance, and supporting a culture of continuous improvement across the organization.</p>\n<p>The Quality Improvement Manager works closely with leadership and clinical teams to monitor performance, support reporting (including UDS), and prepare for HRSA Operational Site Visits (OSV) and FTCA requirements.</p>\n<p><br></p>\n<p><span style=\"font-weight: bold\">KEY RESPONSIBILITIES</span></p>\n<ul>\n<li>Lead and manage the organization’s Quality Improvement (QI) program</li>\n<li>Monitor clinical quality measures, patient outcomes, and operational performance</li>\n<li>Oversee UDS reporting and ensure data accuracy and integrity</li>\n<li>Coordinate QI Committee activities and support Board reporting</li>\n<li>Manage risk management processes, including incident reporting and root cause analysis</li>\n<li>Track and respond to patient grievances, complaints, and adverse events</li>\n<li>Support HRSA compliance efforts, including FTCA redeeming, OSV preparation and documentation</li>\n<li>Partner with clinical teams to improve care delivery and close care gaps</li>\n<li>Develop dashboards and reports to support data-driven decision-making</li>\n<li>Provide staff training on quality improvement and compliance processes</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">QUALIFICATIONS</span></p>\n<ul>\n<li>Bachelor’s degree in public health, healthcare administration, nursing, or related field</li>\n<li>3–5 years of experience in healthcare quality improvement (FQHC experience strongly preferred)</li>\n<li>Experience with UDS reporting and HRSA requirements preferred</li>\n<li>Strong analytical and data interpretation skills</li>\n<li>Familiarity with EHR systems (e.g., eClinicalWorks)</li>\n<li>Knowledge of QI methodologies (PDSA, Lean, or similar)</li>\n<li>Excellent communication and organizational skills</li>\n</ul>\n<p><br></p>\n<p><span style=\"font-weight: bold\">PREFERRED</span></p>\n<ul>\n<li>Certified Professional in Healthcare Quality (CPHQ)</li>\n<li>Experience in community health or safety-net settings</li>\n</ul>",
    "compensation": "90,000 - 110,000",
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    "jobOpeningName": "Quality Improvement Manager",
    "departmentLabel": "Corporate Admin",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Experienced",
    "jobOpeningShareUrl": "https://mchwc.bamboohr.com/careers/226",
    "employmentStatusLabel": "Full-Time"
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