PT Retail Operations Associate

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  "source_hash": "e8ee43fea6e5633b31cecfb058a3a0bb433ce74b331eb5afdfb276266b0ded03",
  "last_changed_at": "2026-05-30T05:54:41.328Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "San Francisco, California, 94107, United States",
    "city": "San Francisco",
    "region": null,
    "country": "United States",
    "is_remote": false,
    "confidence": 0.95
  },
  "salary_max": null,
  "salary_min": null,
  "inferred_at": "2026-06-06T10:31:06.821Z",
  "launch_scope": {
    "reason": "bamboohr_production_catalog",
    "included": true,
    "location": {
      "raw": "San Francisco, California, 94107, United States",
      "city": "San Francisco",
      "region": null,
      "country": "United States",
      "is_remote": false,
      "confidence": 0.95
    },
    "countries": [
      "United States"
    ]
  },
  "remote_policy": null,
  "salary_period": null,
  "workplace_type": "on_site",
  "salary_currency": null
}

{}

{
  "list_job": {
    "id": "263",
    "isRemote": null,
    "location": {
      "city": "San Francisco",
      "state": "California"
    },
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "province": null
    },
    "departmentId": "18579",
    "locationType": "0",
    "jobOpeningName": "PT Retail Operations Associate",
    "departmentLabel": "800-SF",
    "employmentStatusLabel": "PTH"
  },
  "detail_errors": [],
  "detail_job_opening": {
    "location": {
      "city": "San Francisco",
      "state": "California",
      "postalCode": "94107",
      "addressCountry": "United States"
    },
    "datePosted": "2026-05-06",
    "atsLocation": {
      "city": null,
      "state": null,
      "country": null,
      "countryId": null
    },
    "description": "<p>GENERAL SUMMARY<br>The Retail Operations Associate is responsible for serving customers’ needs through accurate <br>and efficient order fulfillment, inventory control, and general warehousing at the retail facility. <br>Additionally, he/she consistently contributes to a positive team environment while <br>demonstrating an awareness of company culture and goals.</p>\n<p><br></p>\n<p><span style=\"font-size: 12pt\">This is a part-time position averaging 24 hours per week, with potential for transition to a full-time role based on performance and business needs.</span></p>\n<p><br>ESSENTIAL DUTIES &amp; RESPONSIBILITIES<br>• Demonstrates proficiency in all aspects of order fulfillment; regularly troubleshoots <br>common issues with methods of payment, out of stock products, and customer service <br>incidents.<br>• Contributes to a positive team environment; proactively offers assistance to colleagues, <br>maintains open communication, and demonstrates awareness of company culture and <br>goals.<br>• Understands and is able to identify the root causes of common customer service issues.<br>• Communicates professionally in person and via email, phone, and Slack; responds <br>to/resolves requests in a clear, informative, and timely manner.<br>• Resolves Customer Service Module (CSM) incidents in a timely, accurate, and <br>professional manner as assigned.<br>• Demonstrates proficiency in using the proprietary app (TCB) for bin locating, <br>product and order stowing, will call logs, will call sweep, curbside pickup, and QPI.<br>• Stows will call orders with precision and sees stowing through to <br>completion by properly consolidating, bin locating, and organizing orders.<br>• Participates as assigned in monthly will call sweeps, Quarterly Physical Inventory (QPI), <br>and other cyclical inventory control processes as assigned.<br>• Assists with fetching/packing/transmitting/staging local delivery orders as assigned.<br>• Executes warehouse duties including but not limited to preparing outbound pallets, <br>receiving and stowing inbound inventory (internal and supplier), bin locating inventory <br>and customer orders, and general cleaning and organization.<br>• Provides timely and courteous service to curbside pickup customers by facilitating traffic <br>flow, troubleshooting the mobile kickoff process, and retrieving/staging/closing orders <br>with speed and accuracy.<br>• Assists locker customers in accessing their personal storage lockers.<br>• Maintains shipping and handling materials by building boxes and restocking supplies as <br>needed.<br>• Maintains facility safety, cleanliness, and organization as directed by company policy and <br>the management team.<br>• Executes all other duties as assigned.<br></p>\n<p><br></p>\n<p>MINIMUM QUALIFICATIONS<br>To perform this position successfully, and individual must be able to perform each job duty <br>satisfactorily. The requirements below are representative of the knowledge, skills, and abilities <br>required. Reasonable accommodations may be made to individuals with disabilities to perform <br>the essential duties.<br>Required Knowledge, Skills, and Abilities:<br>• Proficient in all KLMaint functions including but not limited to credit card transactions, <br>pre-arrival orders, will call generation/processing/consolidation, shipping orders, local <br>delivery orders, product lookup, and customer profiles.<br>• Ability to work well independently and as part of a team.<br>• Strong time management and organizational skills.<br>• Timely, professional, and clear email correspondence.<br>• Professional interpersonal communication skills.<br>• Ability to operate warehouse equipment safely (i.e., pallet jack, hand truck, shipping and <br>handling equipment).<br>• Proficient in Office 365.<br>• Ability to work at least one weekend day per week; flexibility to work early/late or varied <br>days on occasion.<br>Education:<br>• High school diploma required.<br>Required Length and Type of Experience:<br>• 1-3 years’ experience in retail or warehouse environment.<br>PHYSICAL AND ENVIRONMENTAL DEMANDS<br>The characteristics below are representative of the physical and environmental demands <br>required by an individual to successfully perform the essential duties of this position. <br>• Ability to lift and carry up to 50 lbs.<br>• Ability to stand and walk for up to 8 hours per day.<br>• Ability to repeatedly lift, push, pull, bend, stoop, twist, and kneel.<br>• Ability to load, unload, and operate a hand truck safely.<br></p>\n<p><br></p>\n<p>CORE COMPETENCY REQUIREMENTS<br>All individuals are expected to meet the standards of performance in the core competencies <br>listed below as applied to the position.<br>• Performance Standards – Sets and maintains high performance standards; pays close <br>attention to detail, accuracy, and completeness; shows concern for all aspects of the job <br>and follows up on work outputs.<br>• Customer Focus – Consistently provides excellent service; proactively offers assistance; <br>communicates clearly, professionally, and positively; looks for ways to add value beyond <br>customers’ immediate needs; works diligently to find solutions when issues arise.<br>• Motivation – Displays energy and enthusiasm; commits to putting in additional effort; <br>maintains a high level of productivity and self-direction.<br>• Reliability – Takes personal responsibility for job performance; completes work in a <br>timely and consistent manner; follows through on commitments, reports for shifts <br>professionally dressed and on time.<br>• Adaptability – Adapts positively to changing work environments, work priorities, and <br>organizational needs; Able to effectively deal with change and diverse people.<br>• Teamwork – Contributes to a positive team environment; works effectively with others <br>in the team setting and across departments; able and willing to share and receive <br>information; puts team/company goals first.<br>• Professionalism – Maintains professional demeanor and communication with customers, <br>colleagues, and management at all times; demonstrates ability to remain professional <br>during periods of high volume or stress.<br>• Communication – Expresses ideas effectively; organizes and delivers information <br>appropriately; listens actively.<br>• Integrity – Acts in the best interest of the company; shares complete and accurate <br>information; adheres to organizational policies and procedures.<br>• Initiative – Takes action to influence events; demonstrates a sense of urgency and <br>responsiveness; generates ideas for improvement; does more than required.<br>• Problem Solving – Effectively identifies problems, analyzes relevant information, and <br>finds solutions. Escalates issues to management team as appropriate. <br>• Planning and Organization – Plans and organizes tasks and work responsibilities to <br>achieve objectives; sets priorities; allocates and uses resources properly.<br>• Compliance – Consistently adheres to all workplace health and safety policies.</p>",
    "compensation": "$24-27",
    "departmentId": "18579",
    "locationType": "0",
    "seekPromoted": false,
    "jobCategoryId": null,
    "jobOpeningName": "PT Retail Operations Associate",
    "departmentLabel": "800-SF",
    "jobOpeningStatus": "Open",
    "minimumExperience": "Mid-level",
    "jobOpeningShareUrl": "https://klwines.bamboohr.com/careers/263",
    "employmentStatusLabel": "PTH"
  }
}