Home › Companies › 463401b3 B3da 44f0 96f5 C47b95eaa272 19000101 000001 › Service Technician
Service Technician
463401b3 B3da 44f0 96f5 C47b95eaa272 19000101 000001 · Columbus, OH, US, Columbus, OH · Active · $60,000–$75,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | 463401b3 B3da 44f0 96f5 C47b95eaa272 19000101 000001 |
| Title | Service Technician |
| Normalized title | - |
| Department / team | - |
| Location | Columbus, OH, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $60,000–$75,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-03-17 / 2026-06-03 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from 463401b3 B3da 44f0 96f5 C47b95eaa272 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Columbus. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | 463401b3 B3da 44f0 96f5 C47b95eaa272 19000101 000001 |
| Source | 3c1942ee-82c3-453c-a2e3-7eaf463a5be8 |
| ATS provider | ADP Workforce Now Recruiting |
Description
Service Technician
Service Technicians play a vital role in delivering exceptional support to our valued clients by servicing, maintaining, and repairing networked office technology solutions, including copiers, printers, multifunction devices (MFDs), scanners, fax equipment, and wide-format systems. Working within an assigned geographic territory, Service Technicians respond to customer service requests, perform preventive maintenance, and ensure equipment operates at peak performance. Through technical expertise, professionalism, and strong customer relationships, Service Technicians help drive customer satisfaction and support the continued growth of the organization.
Essential Functions Technical Service & Support Perform maintenance, diagnostics, troubleshooting, repair, installation, removal, software updates, retrofits, and preventative maintenance on assigned products. Diagnose equipment issues and repair or replace components as necessary to restore functionality. Complete basic network-connected device installations, including IP address configuration, printer driver installation, and user setup. Provide customer training on equipment operation and network-connected devices in accordance with established procedures. Demonstrate and maintain required technical competencies for assigned products and service levels. Complete assigned technical training programs and maintain current product knowledge. Customer Service Deliver outstanding customer service by responding professionally and effectively to client needs. Take ownership of customer satisfaction by utilizing strong communication and problem-solving skills while engaging additional company resources as needed. Follow established escalation procedures to resolve customer concerns promptly and effectively. Interact with customers to assess service needs, communicate solutions, and ensure satisfaction with completed work. Build and maintain positive, professional relationships with customers and internal team members. Territory & Inventory Management Manage daily service call activity, including scheduling, documentation, and call closure requirements. Effectively manage assigned territory to maximize service efficiency and responsiveness. Maintain accurate inventory records and manage company-provided parts and supplies. Ensure proper care and accountability for company assets, including tools, parts inventory, communication devices, computing equipment, and vehicles. Achieve expected productivity and performance standards based on assigned workload and experience level. Sales & Business Support Work collaboratively with the sales team to identify equipment upgrade opportunities and generate qualified leads. Support company growth initiatives through proactive customer engagement and equipment lifecycle awareness. Teamwork & Professionalism Participate actively in team meetings, initiatives, and continuous improvement efforts. Follow established team processes, company policies, and operational procedures. Maintain a positive attitude, demonstrate professionalism, and contribute to a collaborative work environment. Foster productive working relationships with colleagues across all departments. Additional Responsibilities Safely operate a motor vehicle and maintain a valid driver's license as required. Perform other duties and responsibilities as assigned. Qualifications Strong mechanical, electrical, and troubleshooting aptitude. Effective verbal and written communication skills. Ability to work independently while managing multiple priorities. Strong customer service and relationship-building skills. Basic networking and computer knowledge preferred. Ability to lift, move, and transport equipment and service-related materials as required. Supervisory Responsibility This position does not have direct supervisory responsibilities.
Work Environment The work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
This position primarily operates in customer locations, company facilities, and field service environments. The role regularly utilizes standard business equipment, including computers, mobile devices, telephones, diagnostic tools, and other service-related equipment.
Service Technicians frequently work at customer sites and may be exposed to varying environmental conditions, including outdoor weather, warehouse settings, manufacturing facilities, and office environments. Noise levels may range from moderate to occasionally high depending on the work location.
Physical Demands The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.
While performing the duties of this position, the employee is regularly required to:
Communicate effectively through speaking, hearing, and written communication.
Stand, walk, bend, stoop, kneel, crouch, and climb as necessary to inspect and service equipment.
Use hands and fingers to operate tools, equipment, computers, and mobile devices.
Reach with hands and arms and work in confined or awkward spaces when servicing equipment.
Drive to customer locations throughout an assigned territory.
The employee must frequently lift, carry, push, pull, or move equipment, parts, and materials weighing up to 50 pounds and occasionally more with assistance or appropriate equipment.
Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.
Position Type and Work Schedule This is a full-time, non-exempt position.
Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours, overtime, or schedule adjustments may be required based on business needs, customer demands, or emergency service situations.
Travel Requirements This position requires frequent local travel within an assigned service territory, including travel between customer locations, company facilities, and training sites. A valid driver's license and an acceptable driving record are required.
Required Qualifications High school diploma, GED, or equivalent.
Valid driver's license with an acceptable driving record.
Basic computer and technology proficiency.
Strong mechanical aptitude and troubleshooting skills.
Excellent customer service, communication, and interpersonal skills.
Ability to work independently and manage multiple priorities effectively.
Preferred Qualifications Associate degree in Electronics, Information Technology, Mechanical Technology, or a related technical field.
Military technical training or equivalent experience.
Previous field service, maintenance, repair, or technical support experience.
Basic networking and connectivity knowledge.
Industry certifications such as CompTIA A+, Network+, or equivalent technical certifications.
Additional Requirements Ability to successfully complete required product, technical, and safety training programs.
Maintain certifications and qualifications necessary to perform assigned duties.
Ability to meet company standards regarding attendance, performance, and safety.
Other Duties This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may be modified, expanded, or assigned at any time to meet business needs.
Equal Employment Opportunity Modern Office Methods is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, military status, or any other characteristic protected by applicable federal, state, or local law.
Full job record
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| Org ID | 3567b0ff-5dfc-4cd6-b550-7014f7cf8d89 |
| Source ID | 3c1942ee-82c3-453c-a2e3-7eaf463a5be8 |
| Board ID | 3c1942ee-82c3-453c-a2e3-7eaf463a5be8 |
| Provider | adp_workforcenow |
| Provider Job Key | 582187 |
| Title | Service Technician |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Columbus, OH, US, Columbus, OH |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | OH |
| City | Columbus |
| Salary Raw | 60000.00 To 75000.00 (USD) Annually |
| Salary Min | 60,000 |
| Salary Max | 75,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=463401b3-b3da-44f0-96f5-c47b95eaa272&ccId=19000101_000001&lang=en_US&type=JS&jobId=582187&jwId=9202623096538_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=463401b3-b3da-44f0-96f5-c47b95eaa272&ccId=19000101_000001&lang=en_US&type=JS&jobId=582187&jwId=9202623096538_1 |
| First Seen At | 2026-06-03 08:07:28Z |
| Last Seen At | 2026-06-06 12:00:08Z |
| Last Checked At | 2026-06-06 12:00:08Z |
| Last Changed At | 2026-06-06 12:00:08Z |
| Inactive At | — |
| Source Posted At | 2026-03-17 19:12:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=463401b3-b3da-44f0-96f5-c47b95eaa272|19000101_000001/date=2026-06-06/2026-06-06T12-00-08-568Z-91c1bce02619e0f845c9d9faab741faf941d515ab5f5e5ad5f7942211a330a37.json |
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"requisitionDescription": "<div><div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);' id=\"isPasted\"><p data-pasted=\"true\"><strong><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Service Technician</span></strong></p><p><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Service Technicians play a vital role in delivering exceptional support to our valued clients by servicing, maintaining, and repairing networked office technology solutions, including copiers, printers, multifunction devices (MFDs), scanners, fax equipment, and wide-format systems. Working within an assigned geographic territory, Service Technicians respond to customer service requests, perform preventive maintenance, and ensure equipment operates at peak performance. Through technical expertise, professionalism, and strong customer relationships, Service Technicians help drive customer satisfaction and support the continued growth of the organization.</span></p><h3><span style=\"font-size: 18px; font-family: arial, sans-serif;\">Essential Functions</span></h3><h4><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Technical Service & Support</span></h4><ul data-spread=\"false\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Perform maintenance, diagnostics, troubleshooting, repair, installation, removal, software updates, retrofits, and preventative maintenance on assigned products.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Diagnose equipment issues and repair or replace components as necessary to restore functionality.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Complete basic network-connected device installations, including IP address configuration, printer driver installation, and user setup.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Provide customer training on equipment operation and network-connected devices in accordance with established procedures.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Demonstrate and maintain required technical competencies for assigned products and service levels.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Complete assigned technical training programs and maintain current product knowledge.</li></ul><h4><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Customer Service</span></h4><ul data-spread=\"false\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Deliver outstanding customer service by responding professionally and effectively to client needs.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Take ownership of customer satisfaction by utilizing strong communication and problem-solving skills while engaging additional company resources as needed.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Follow established escalation procedures to resolve customer concerns promptly and effectively.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Interact with customers to assess service needs, communicate solutions, and ensure satisfaction with completed work.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Build and maintain positive, professional relationships with customers and internal team members.</li></ul><h4><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Territory & Inventory Management</span></h4><ul data-spread=\"false\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Manage daily service call activity, including scheduling, documentation, and call closure requirements.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Effectively manage assigned territory to maximize service efficiency and responsiveness.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Maintain accurate inventory records and manage company-provided parts and supplies.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ensure proper care and accountability for company assets, including tools, parts inventory, communication devices, computing equipment, and vehicles.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Achieve expected productivity and performance standards based on assigned workload and experience level.</li></ul><h4><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Sales & Business Support</span></h4><ul data-spread=\"false\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Work collaboratively with the sales team to identify equipment upgrade opportunities and generate qualified leads.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Support company growth initiatives through proactive customer engagement and equipment lifecycle awareness.</li></ul><h4><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Teamwork & Professionalism</span></h4><ul data-spread=\"false\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Participate actively in team meetings, initiatives, and continuous improvement efforts.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Follow established team processes, company policies, and operational procedures.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Maintain a positive attitude, demonstrate professionalism, and contribute to a collaborative work environment.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Foster productive working relationships with colleagues across all departments.</li></ul><h4><span style=\"font-size: 14px; font-family: arial, sans-serif;\">Additional Responsibilities</span></h4><ul data-spread=\"false\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Safely operate a motor vehicle and maintain a valid driver's license as required.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Perform other duties and responsibilities as assigned.</li></ul><h3><span style=\"font-size: 18px; font-family: arial, sans-serif;\">Qualifications</span></h3><ul data-spread=\"false\"><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Strong mechanical, electrical, and troubleshooting aptitude.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Effective verbal and written communication skills.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to work independently while managing multiple priorities.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Strong customer service and relationship-building skills.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Basic networking and computer knowledge preferred.</li><li style=\"font-size: 14px; font-family: arial, sans-serif;\">Ability to lift, move, and transport equipment and service-related materials as required.</li></ul></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'><h2 data-pasted=\"true\"><span style=\"font-family: arial,sans-serif;\">Supervisory Responsibility</span></h2><p><span style=\"font-family: arial,sans-serif;\">This position does not have direct supervisory responsibilities.</span></p><h2><span style=\"font-family: arial,sans-serif;\">Work Environment</span></h2><p><span style=\"font-family: arial,sans-serif;\">The work environment characteristics described below are representative of those an employee may encounter while performing the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.</span></p><p><span style=\"font-family: arial,sans-serif;\">This position primarily operates in customer locations, company facilities, and field service environments. The role regularly utilizes standard business equipment, including computers, mobile devices, telephones, diagnostic tools, and other service-related equipment.</span></p><p><span style=\"font-family: arial,sans-serif;\">Service Technicians frequently work at customer sites and may be exposed to varying environmental conditions, including outdoor weather, warehouse settings, manufacturing facilities, and office environments. Noise levels may range from moderate to occasionally high depending on the work location.</span></p><h2><span style=\"font-family: arial,sans-serif;\">Physical Demands</span></h2><p><span style=\"font-family: arial,sans-serif;\">The physical demands described here are representative of those required to successfully perform the essential functions of this position. Reasonable accommodations may be made to enable qualified individuals with disabilities to perform these essential functions.</span></p><p><span style=\"font-family: arial,sans-serif;\">While performing the duties of this position, the employee is regularly required to:</span></p><ul><li style=\"font-family: arial, sans-serif;\"><p>Communicate effectively through speaking, hearing, and written communication.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Stand, walk, bend, stoop, kneel, crouch, and climb as necessary to inspect and service equipment.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Use hands and fingers to operate tools, equipment, computers, and mobile devices.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Reach with hands and arms and work in confined or awkward spaces when servicing equipment.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Drive to customer locations throughout an assigned territory.</p></li></ul><p><span style=\"font-family: arial,sans-serif;\">The employee must frequently lift, carry, push, pull, or move equipment, parts, and materials weighing up to 50 pounds and occasionally more with assistance or appropriate equipment.</span></p><p><span style=\"font-family: arial,sans-serif;\">Specific vision abilities required include close vision, distance vision, color vision, peripheral vision, depth perception, and the ability to adjust focus.</span></p><h2><span style=\"font-family: arial,sans-serif;\">Position Type and Work Schedule</span></h2><p><span style=\"font-family: arial,sans-serif;\">This is a full-time, non-exempt position.</span></p><p><span style=\"font-family: arial,sans-serif;\">Standard work hours are Monday through Friday, 8:00 a.m. to 5:00 p.m. Additional hours, overtime, or schedule adjustments may be required based on business needs, customer demands, or emergency service situations.</span></p><h2><span style=\"font-family: arial,sans-serif;\">Travel Requirements</span></h2><p><span style=\"font-family: arial,sans-serif;\">This position requires frequent local travel within an assigned service territory, including travel between customer locations, company facilities, and training sites. A valid driver's license and an acceptable driving record are required.</span></p><h2><span style=\"font-family: arial,sans-serif;\">Required Qualifications</span></h2><ul><li style=\"font-family: arial, sans-serif;\"><p>High school diploma, GED, or equivalent.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Valid driver's license with an acceptable driving record.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Basic computer and technology proficiency.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Strong mechanical aptitude and troubleshooting skills.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Excellent customer service, communication, and interpersonal skills.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Ability to work independently and manage multiple priorities effectively.</p></li></ul><h2><span style=\"font-family: arial,sans-serif;\">Preferred Qualifications</span></h2><ul><li style=\"font-family: arial, sans-serif;\"><p>Associate degree in Electronics, Information Technology, Mechanical Technology, or a related technical field.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Military technical training or equivalent experience.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Previous field service, maintenance, repair, or technical support experience.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Basic networking and connectivity knowledge.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Industry certifications such as CompTIA A+, Network+, or equivalent technical certifications.</p></li></ul><h2><span style=\"font-family: arial,sans-serif;\">Additional Requirements</span></h2><ul><li style=\"font-family: arial, sans-serif;\"><p>Ability to successfully complete required product, technical, and safety training programs.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Maintain certifications and qualifications necessary to perform assigned duties.</p></li><li style=\"font-family: arial, sans-serif;\"><p>Ability to meet company standards regarding attendance, performance, and safety.</p></li></ul><h2><span style=\"font-family: arial,sans-serif;\">Other Duties</span></h2><p><span style=\"font-family: arial,sans-serif;\">This job description is intended to describe the general nature and level of work performed by employees in this position. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may be modified, expanded, or assigned at any time to meet business needs.</span></p><h2><span style=\"font-family: arial,sans-serif;\">Equal Employment Opportunity</span></h2><p><span style=\"font-family: arial,sans-serif;\">Modern Office Methods is an Equal Opportunity Employer and is committed to fostering a diverse and inclusive workplace. All employment decisions are made without regard to race, color, religion, creed, sex, pregnancy, sexual orientation, gender identity or expression, national origin, ancestry, age, disability, genetic information, veteran status, military status, or any other characteristic protected by applicable federal, state, or local law.</span></p></div><div style='margin: 0px;padding: 0px;color: rgb(0, 0, 0);font-family: \"Segoe UI\", \"Segoe UI Web\", Arial, Verdana, sans-serif;font-size: 12px;font-style: normal;font-weight: 400;text-align: start;text-indent: 0px;background-color: rgb(255, 255, 255);'><br></div></div></div>\n",
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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
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