IT Business Support Analyst (32146)

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    "description": "<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">The IT Business Support Analyst will be responsible for deploying, maintaining, and supporting employee computer, printing, and phone systems at ALTIVIA&rsquo;s Haverhill chemical facility.</span></span></p>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\">This position will provide the first response to employee&rsquo;s daily technical issues and escalate to other members of the information technology department when necessary.</span></span></p>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b>&nbsp;</b></span></span></p>\r\n\r\n<p><span style=\"font-size:12pt\"><span style=\"font-family:Aptos,sans-serif\"><b>Responsibilities</b>:</span></span></p>\r\n\r\n<ol>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Install, configure, maintain, and troubleshoot computer hardware, software, surveillance systems &amp; peripheral devices in a Microsoft networking environment.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Install, configure, maintain, and troubleshoot communication platforms including VOIP phones, A/V systems and their components.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Work with employees to diagnose and solve hardware, software, and printing issues either over the phone or face to face.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Aid in the maintenance of wired &amp; wireless network devices onsite and remotely.</span></span></span></li>\r\n\t<li><span style=\"font-size:12pt\"><span style=\"tab-stops:list .5in\"><span style=\"font-family:Aptos,sans-serif\">Support senior IT staff when necessary.</span></span></span></li>\r\n</ol>\r\n",
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