Payroll Specialist-Staff RPO (PST TIME ZONE)

The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Ability to work effectively in ambiguous situations, adapt to an agile and fast-moving environment, proactively understand end-to-end processes, and drive recommendations that enhance operational excellence. Candidates must be located within the Pacific Standard Time (PST) time zone. The Payroll Specialist is responsible for proactive collaboration with customers and key internal business partners within the Global Payroll Organization. The position will include reviewing employee payroll records and hours worked, calculating wages, preparing, and processing employee payments, with a keen focus on exceptional customer service. Ability to work effectively in ambiguous situations, adapt to an agile and fast-moving environment, proactively understand end-to-end processes, and drive recommendations that enhance operational excellence. Candidates must be located within the Pacific Standard Time (PST) time zone. College degree preferred 3+ years of experience in HR/payroll-related responsibilities Apply documented rules, past practices, or instructions on an independent level Ability to work in a fast-paced environment, even during times of ambiguity Demonstrated ability to hold information confidential with excellent judgment Understanding of payroll processing within a shared services environment Solid time management skills with an ability to prioritize assignments in a dynamic work environment Proficient in computer, organizational, analytical, research and problem-solving skills Working knowledge of Excel, proficient with all other Office applications Complete self-initiated training necessary to remain current on payroll practices Ability to learn processes quickly for more efficient and effective results Experience with Workday and ADP systems (Globalview) is highly preferred Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn The ability to adapt to change and adjust to the business needs Solid understanding of employment-based processes. Solid understanding of Federal regulations and compliance. CPP/FPC certification a plus Responsibilities: Assists with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and non-exempt employees Processes terminations, including final pay calculations Review wage calculations and audit reports for accuracy while making necessary adjustments/corrections Track and process leave of absence (LOA) to calculate supplemental pay for employees Audit HRIS Workday daily file feed into ADP to ensure data accuracy Resolves payroll employee service request cases (Tier 2 support for escalations) Initiate stop payments and direct deposit reversals Research and manage outstanding/uncashed check or direct deposit issues Enforce pay policies, (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance Auditing and validating inputs in the time and labor system Run and review timesheet export reports from Workday to interface with the ADP Payroll system Process over-payment calculations and collection Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third party vendors Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions Work in a team environment by coordinating with other team members in the processing of payroll Ability to work independently, manage competing priorities, and complete tasks with minimal supervision Minimum Salary: 70,000 - Maximum Salary : 72,800 Incentive (if applicable): Not Incentive Eligible Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K. ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance. College degree preferred 3+ years of experience in HR/payroll-related responsibilities Apply documented rules, past practices, or instructions on an independent level Ability to work in a fast-paced environment, even during times of ambiguity Demonstrated ability to hold information confidential with excellent judgment Understanding of payroll processing within a shared services environment Solid time management skills with an ability to prioritize assignments in a dynamic work environment Proficient in computer, organizational, analytical, research and problem-solving skills Working knowledge of Excel, proficient with all other Office applications Complete self-initiated training necessary to remain current on payroll practices Ability to learn processes quickly for more efficient and effective results Experience with Workday and ADP systems (Globalview) is highly preferred Excellent interpersonal skills, positive attitude, flexibility, and a willingness to learn The ability to adapt to change and adjust to the business needs Solid understanding of employment-based processes. Solid understanding of Federal regulations and compliance. CPP/FPC certification a plus Responsibilities: Assists with processing full payroll cycles for 15,000+ employees on a bi-weekly basis, inclusive of exempt and non-exempt employees Processes terminations, including final pay calculations Review wage calculations and audit reports for accuracy while making necessary adjustments/corrections Track and process leave of absence (LOA) to calculate supplemental pay for employees Audit HRIS Workday daily file feed into ADP to ensure data accuracy Resolves payroll employee service request cases (Tier 2 support for escalations) Initiate stop payments and direct deposit reversals Research and manage outstanding/uncashed check or direct deposit issues Enforce pay policies, (e.g., holiday worked, on-call, overtime, calculation basis for deductions, etc.) to ensure compliance Auditing and validating inputs in the time and labor system Run and review timesheet export reports from Workday to interface with the ADP Payroll system Process over-payment calculations and collection Create and maintain SOPs (standard operating procedures) and job aides for payroll processing and timekeeping tasks Provide exemplary service and respond to complex payroll related inquiries from employees, managers, HRBPs, HR Data Services, HR Connect, and external third party vendors Communicate effectively with various levels of management to ensure high level of customer support and positive customer interactions Work in a team environment by coordinating with other team members in the processing of payroll Ability to work independently, manage competing priorities, and complete tasks with minimal supervision Minimum Salary: 70,000 - Maximum Salary : 72,800 Incentive (if applicable): Not Incentive Eligible Benefits: ManpowerGroup offers a comprehensive benefits package to include Medical, Dental, Life insurance and Disability for Staff and Consultants, as well as 401K. ManpowerGroup is proud to be an equal opportunity affirmative action workplace. We celebrate diversity and are committed to providing an inclusive environment for all employees. Qualified applicants will receive consideration for employment without regard to race, religion, creed, color, national origin, citizenship, marital status, pregnancy (including childbirth, lactation and related medical conditions), age, gender, gender identity or expression, sexual orientation, protected veteran status, political ideology, ancestry, the presence of any physical, sensory, or mental disabilities, or other legally protected status. A strong commitment is made by each employee and is necessary to ensure equal employment opportunity for all. ManpowerGroup is an inclusive workplace that will recruit, hire, train, and promote persons of all job titles, and ensure all other personnel actions are administered without regard to non-merit-based characteristics of individuals. Reasonable accommodation during the interview process can be provided. Contact [email protected] for assistance.

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