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SVN 2026-008 Case Manager
Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 · Costa Rica; San Jose, CO, San Jose, CR · Active · Oracle Recruiting Cloud / Fusion HCM
Job facts
| Field | Value |
|---|---|
| Company | Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Title | SVN 2026-008 Case Manager |
| Normalized title | - |
| Department / team | - |
| Location | San Jose, CO, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
| Posted / first seen | 2026-06-05 / 2026-06-06 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through Oracle Recruiting Cloud / Fusion HCM. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in San Jose. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Fa Evlj Saasfaprod1 Fa Ocs Oraclecloud Com CX 1001 |
| Source | b149d994-d593-4543-af2a-b9bbd354a385 |
| ATS provider | Oracle Recruiting Cloud / Fusion HCM |
Description
Description
Introduction
Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants.
IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move.
IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration
Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position.
Responsibilities
Responsibilities and Accountabilities Conduct pre-screening assessments for individuals applying for Assisted Voluntary Return (AVR) services, gathering necessary information to determine eligibility and specific needs.
Use the MIMOSA system to input and track case details, ensuring accurate and up-to-date records are maintained.
Conduct interviews with individuals to gather further information, assess their situation, and explain the AVR process and available services.
Complete data entry in Kobo and Excel, ensuring all required fields are filled accurately and in a timely manner.
Provide follow-up services for the individuals throughout the AVR process, ensuring they are fully informed and supported.
Manage cases by coordinating with other teams and stakeholders, ensuring that the necessary steps are taken for the successful return of the individual.
Analyze each case to identify specific needs, challenges, and appropriate interventions.
Liaise with translators to ensure clear communication with migrants who speak different languages.
Collaborate with other case managers to share information, strategies, and best practices to ensure effective case management.
Communicate and coordinate with IOM offices in the country of origin to arrange for the individual’s
return, ensuring the necessary documentation and assistance are in place.
Handle the coordination with Movements to purchase airline tickets for individuals, ensuring all travel arrangements are made in accordance with IOM guidelines and the individual's preferences when possible.
Provide support and accompaniment at the airport, assisting individuals through check-in and departure procedures to ensure safe and smooth travel.
Ensure all case management activities are documented accurately, following IOM guidelines and protocols.
Other associated and relevant functions for the correct execution of the project assigned by the Supervisor according to the needs of the position.
Conduct TDYs in Paso Canoas and other border areas where the AVR project is being implemented, as required.
Qualifications
Required Qualifications and Experience
Education
Professional in the social sciences or related career, with at least one completed Bachelor Degree.
General studies in gender studies, migration, case management, peace and conflict studies, will be an advantage.
Experience
Minimum of four years of experience in working with vulnerable populations.
Fluency in English is required (at least B2 level).
Fluency in any other language (French, Arabic, Russian, Mandarin) is an advantage. Previous experience in case management in humanitarian settings.
Experience in communicating and working with a wide range of people, including those from culturally diverse backgrounds.
Previous experience in protection activities in related intervention areas is an advantage.
Experience in coordinating with institutional and UN counterparts.
Excellent writing and systematization skills.
Excellent analytical skills.
Ability to multitask. Excellent organizational and planning skills.
Ability to incorporate all diversities into work.
Excellent and proven ability to work both in a team and independently.
Skills
The AVR Case Manager must have the following technical and personal skills:
Responsibility Accept and give constructive criticism.
Follow all procedures, processes and policies.
Meet deadlines, cost, and quality requirements for results.
Check your own work to correct mistakes. Assume responsibility to meet commitments and possible deficiencies.
Customer orientation Identify the immediate and peripheral clients of the job.
Establish and maintain effective working relationships with clients.
Identify and verify changes in the needs of clients, including donors, governments and project beneficiaries.
Continuous learning Contribute to the learning of colleagues.
Show interest in improving relevant skills.
Show interest in acquiring relevant skills from other functional areas.
Keep abreast of developments in your field of expertise.
Communication Actively share relevant information.
Communicate clearly and listen / receive feedback on priorities and procedures.
Write clearly and effectively, adapting the wording and style to the intended audience.
Listen effectively and communicate clearly, tailoring delivery to the audience.
Creativity and Initiative Proactively develop new ways to solve problems.
Leadership and Negotiation
Convince others to share resources.
Present goals as shared interests.
Performance management Provide constructive feedback to colleagues.
Provide fair, accurate, timely and constructive staff evaluations.
Appropriately utilize personnel evaluations in recruitment and other relevant HR procedures.
Planning and organization Set clear and achievable goals consistent with agreed priorities for herself/himself and others.
Identify priority activities and tasks for herself/himself and others.
Organize and document work to allow for planned or unplanned handover. Identify risks and develop contingency plans.
Professionalism Master the subject related to your responsibilities.
Identify fundamental problems, opportunities and risks with responsibilities.
Incorporate gender-related needs, perspectives and concerns, and promote gender equality participation.
Persistent, calm and courteous in the face of challenges and stress.
Treat all colleagues with respect and dignity. Work effectively with people of different cultures adapting to relevant cultural contexts.
Knowledgeable and promoter of the IOM's main mandate and migration solutions. Teamwork Actively contribute to an effective, collegial and friendly team environment.
Contribute and meet team goals. Give credit where it is due.
Seek input and feedback from others.
Appropriately delegate tasks and responsibilities. Actively support and implement final team decisions.
Take joint responsibility for the team's work.
Technological Knowledge Learn about the technological developments available.
Proactively identify and advocate for profitable technology solutions.
Understand the applicability and limitation of technology and seek to apply it to the appropriate job.
Languages
External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).
For all applicants, fluency in Spanish and English is required (oral and written).
Required Competencies
IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process.
Values - all IOM staff members must abide by and demonstrate these five values:
Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators
Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (applicable only if with direct reports)
Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings.
How to apply :
Applications will only be accepted through this platform.
The application must include:
Curriculum with 3 references. Letter of interest (1 page long)
This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. This position will initially be for 1 month, with the possibility of extension, subject to availability of funds. The recruitment is subject to the availability of funds. Salary: CRC 927.000
Candidates must submit their offer by June 18, 2026 . No applications will be considered after this date.
Only short-listed candidates will be contacted. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application
You can check the Post Description on https://costarica.iom.int/es/vacantes
The International Organization for Migration (IOM) does not discriminate on the basis of disability, age, gender identity and expression, sexual orientation, nationality, racial identity, religious beliefs, among others. IOM is committed to a diverse and inclusive environment and therefore its staff come from a wide range of socio-economic backgrounds and world perspectives. Candidates from women, people of African descent and LGBTIQA+ people who are qualified and meet the requirements of each vacancy are especially encouraged.
La Organización Internacional para las Migraciones (OIM) no discrimina por motivos de discapacidad, edad, identidad y expresión de género, orientación sexual, nacionalidad, identidad racial, creencias religiosas, entre otras. La OIM está comprometida con un entorno diverso e inclusivo y por ello su personal proviene de una amplia gama de entornos socioeconómicos y perspectivas del mundo. Se alienta especialmente las candidaturas de mujeres, personas afrodescendientes y personas LGBTIQA+ que se encuentren cualificadas y cumplan los requisitos de cada vacante
Full job record
| Job ID | 0b9eb4b710d6c20783291247fa1379d64331a7ce |
| Org ID | 9babde47-79bf-4ca0-b9a0-5e2eea997f03 |
| Source ID | b149d994-d593-4543-af2a-b9bbd354a385 |
| Board ID | b149d994-d593-4543-af2a-b9bbd354a385 |
| Provider | oracle_hcm |
| Provider Job Key | 21320 |
| Title | SVN 2026-008 Case Manager |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Costa Rica; San Jose, CO, San Jose, CR |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CO |
| City | San Jose |
| Salary Raw | Description Introduction Established in 1951, IOM is a Related Organization of the United Nations and the leading UN agency in the field of migration. Working closely with governmental, intergovernmental and non-governmental partners, IOM promotes humane and orderly migration for the benefit of all. It saves lives and protects people on the move, drives solutions to displacement, and facilitates pathways for regular migration, while providing services and advice to governments and migrants. IOM is committed to fostering a respectful, inclusive and supportive workplace where all employees can thrive professionally and feel valued. By creating such an environment, IOM aims to better harness the full potential of migration and strengthen its support to people on the move. IOM invites candidates from diverse backgrounds to apply and provides reasonable accommodation throughout the recruitment process when required. Learn more about IOM’s workplace culture at IOM workplace culture | International Organization for Migration Internal and external candidates will be considered for this vacancy. For the purposes of this vacancy, internal candidates are defined as staff members holding a regular, fixed-term or short-term graded or ungraded contract, including Junior Professional Officers (JPOs), staff on Special Leave Without Pay (SLWOP), UN Volunteers with at least twelve (12) months of continuous service in IOM, and staff members on secondment/loan released by the Organization, unless otherwise specified in their contract. Staff members holding a regular, fixed-term or short-term graded contract will not retain their contract type if appointed to an ungraded position. Responsibilities Responsibilities and Accountabilities Conduct pre-screening assessments for individuals applying for Assisted Voluntary Return (AVR) services, gathering necessary information to determine eligibility and specific needs. Use the MIMOSA system to input and track case details, ensuring accurate and up-to-date records are maintained. Conduct interviews with individuals to gather further information, assess their situation, and explain the AVR process and available services. Complete data entry in Kobo and Excel, ensuring all required fields are filled accurately and in a timely manner. Provide follow-up services for the individuals throughout the AVR process, ensuring they are fully informed and supported. Manage cases by coordinating with other teams and stakeholders, ensuring that the necessary steps are taken for the successful return of the individual. Analyze each case to identify specific needs, challenges, and appropriate interventions. Liaise with translators to ensure clear communication with migrants who speak different languages. Collaborate with other case managers to share information, strategies, and best practices to ensure effective case management. Communicate and coordinate with IOM offices in the country of origin to arrange for the individual’s return, ensuring the necessary documentation and assistance are in place. Handle the coordination with Movements to purchase airline tickets for individuals, ensuring all travel arrangements are made in accordance with IOM guidelines and the individual's preferences when possible. Provide support and accompaniment at the airport, assisting individuals through check-in and departure procedures to ensure safe and smooth travel. Ensure all case management activities are documented accurately, following IOM guidelines and protocols. Other associated and relevant functions for the correct execution of the project assigned by the Supervisor according to the needs of the position. Conduct TDYs in Paso Canoas and other border areas where the AVR project is being implemented, as required. Qualifications Required Qualifications and Experience Education Professional in the social sciences or related career, with at least one completed Bachelor Degree. General studies in gender studies, migration, case management, peace and conflict studies, will be an advantage. Experience Minimum of four years of experience in working with vulnerable populations. Fluency in English is required (at least B2 level). Fluency in any other language (French, Arabic, Russian, Mandarin) is an advantage. Previous experience in case management in humanitarian settings. Experience in communicating and working with a wide range of people, including those from culturally diverse backgrounds. Previous experience in protection activities in related intervention areas is an advantage. Experience in coordinating with institutional and UN counterparts. Excellent writing and systematization skills. Excellent analytical skills. Ability to multitask. Excellent organizational and planning skills. Ability to incorporate all diversities into work. Excellent and proven ability to work both in a team and independently. Skills The AVR Case Manager must have the following technical and personal skills: Responsibility Accept and give constructive criticism. Follow all procedures, processes and policies. Meet deadlines, cost, and quality requirements for results. Check your own work to correct mistakes. Assume responsibility to meet commitments and possible deficiencies. Customer orientation Identify the immediate and peripheral clients of the job. Establish and maintain effective working relationships with clients. Identify and verify changes in the needs of clients, including donors, governments and project beneficiaries. Continuous learning Contribute to the learning of colleagues. Show interest in improving relevant skills. Show interest in acquiring relevant skills from other functional areas. Keep abreast of developments in your field of expertise. Communication Actively share relevant information. Communicate clearly and listen / receive feedback on priorities and procedures. Write clearly and effectively, adapting the wording and style to the intended audience. Listen effectively and communicate clearly, tailoring delivery to the audience. Creativity and Initiative Proactively develop new ways to solve problems. Leadership and Negotiation Convince others to share resources. Present goals as shared interests. Performance management Provide constructive feedback to colleagues. Provide fair, accurate, timely and constructive staff evaluations. Appropriately utilize personnel evaluations in recruitment and other relevant HR procedures. Planning and organization Set clear and achievable goals consistent with agreed priorities for herself/himself and others. Identify priority activities and tasks for herself/himself and others. Organize and document work to allow for planned or unplanned handover. Identify risks and develop contingency plans. Professionalism Master the subject related to your responsibilities. Identify fundamental problems, opportunities and risks with responsibilities. Incorporate gender-related needs, perspectives and concerns, and promote gender equality participation. Persistent, calm and courteous in the face of challenges and stress. Treat all colleagues with respect and dignity. Work effectively with people of different cultures adapting to relevant cultural contexts. Knowledgeable and promoter of the IOM's main mandate and migration solutions. Teamwork Actively contribute to an effective, collegial and friendly team environment. Contribute and meet team goals. Give credit where it is due. Seek input and feedback from others. Appropriately delegate tasks and responsibilities. Actively support and implement final team decisions. Take joint responsibility for the team's work. Technological Knowledge Learn about the technological developments available. Proactively identify and advocate for profitable technology solutions. Understand the applicability and limitation of technology and seek to apply it to the appropriate job. Languages External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish). For all applicants, fluency in Spanish and English is required (oral and written). Required Competencies IOM’s competency framework can be found at this link . Competencies will be assessed during the selection process. Values - all IOM staff members must abide by and demonstrate these five values: Inclusion and respect for diversity : Respects and promotes individual and cultural differences. Encourages diversity and inclusion. Integrity and transparency : Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct. Professionalism : Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges. Courage : Demonstrates willingness to take a stand on issues of importance. Empathy : Shows compassion for others, makes people feel safe, respected and fairly treated. Core Competencies – behavioural indicators Teamwork : Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results. Delivering results : Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes. Managing and sharing knowledge : Continuously seeks to learn, share knowledge and innovate. Accountability : Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work. Communication : Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way. Managerial Competencies – behavioural indicators (applicable only if with direct reports) Leadership : Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential. Empowering others : Creates an enabling environment where staff can contribute their best and develop their potential. Building Trust : Promotes shared values and creates an atmosphere of trust and honesty. Strategic thinking and vision : Works strategically to realize the Organization’s goals and communicates a clear strategic direction. Humility : Leads with humility and shows openness to acknowledging own shortcomings. How to apply : Applications will only be accepted through this platform. The application must include: Curriculum with 3 references. Letter of interest (1 page long) This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. This position will initially be for 1 month, with the possibility of extension, subject to availability of funds. The recruitment is subject to the availability of funds. Salary: CRC 927.000 Candidates must submit their offer by June 18, 2026 . No applications will be considered after this date. Only short-listed candidates will be contacted. This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration. Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable. IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities. IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts. IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application You can check the Post Description on https://costarica.iom.int/es/vacantes The International Organization for Migration (IOM) does not discriminate on the basis of disability, age, gender identity and expression, sexual orientation, nationality, racial identity, religious beliefs, among others. IOM is committed to a diverse and inclusive environment and therefore its staff come from a wide range of socio-economic backgrounds and world perspectives. Candidates from women, people of African descent and LGBTIQA+ people who are qualified and meet the requirements of each vacancy are especially encouraged. La Organización Internacional para las Migraciones (OIM) no discrimina por motivos de discapacidad, edad, identidad y expresión de género, orientación sexual, nacionalidad, identidad racial, creencias religiosas, entre otras. La OIM está comprometida con un entorno diverso e inclusivo y por ello su personal proviene de una amplia gama de entornos socioeconómicos y perspectivas del mundo. Se alienta especialmente las candidaturas de mujeres, personas afrodescendientes y personas LGBTIQA+ que se encuentren cualificadas y cumplan los requisitos de cada vacante |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | hour |
| Source URL | https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/21320 |
| Apply URL | https://fa-evlj-saasfaprod1.fa.ocs.oraclecloud.com/hcmUI/CandidateExperience/en/sites/CX_1001/job/21320 |
| First Seen At | 2026-06-06 11:46:49Z |
| Last Seen At | 2026-06-06 11:46:49Z |
| Last Checked At | 2026-06-06 11:46:49Z |
| Last Changed At | 2026-06-06 11:46:49Z |
| Inactive At | — |
| Source Posted At | 2026-06-05 14:41:24Z |
| Source Updated At | — |
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"ExternalPostedStartDate": "2026-06-05T14:41:24+00:00",
"ExternalQualificationsStr": "<p><strong>Required Qualifications and Experience</strong></p><p><strong>Education</strong></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 1.1pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Professional in the social sciences or related career, with at least one completed Bachelor Degree.</span></span></p><ul style=\"list-style-type: disc; padding-left: 0px;\"><li><p style=\"line-height: 138%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 138%;\">General studies in gender studies, migration, case management, peace and conflict studies, will be an advantage.</span></span></p><p style=\"line-height: 138%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 5.15pt;\"> </p></li></ul></li></ul><p><strong>Experience</strong></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 1.1pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Minimum of four years of experience in working with vulnerable populations.</span></span></p><ul style=\"list-style-type: disc; padding-left: 0px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Fluency in English is required (at least B2 level).</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Fluency in any other language (French, Arabic, Russian, Mandarin) is an advantage.</span></span></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Previous experience in case management in humanitarian settings.</span></span></p></li><li><p style=\"line-height: 137%; margin-bottom: 0.0001pt; margin-right: 18.05pt; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 137%;\">Experience in communicating and working with a wide range of people, including those from culturally diverse backgrounds.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Previous experience in protection activities in related intervention areas is an advantage.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Experience in coordinating with institutional and UN counterparts.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent writing and systematization skills.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent analytical skills.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Ability to multitask.</span></span></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent organizational and planning skills.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Ability to incorporate all diversities into work.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent and proven ability to work both in a team and independently.</span></span></p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"> </p></li></ul></li></ul><p><strong>Skills</strong></p><div class=\"WordSection1\"><p style=\"margin: 1.15pt 0in 0.0001pt 0.25in; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">The AVR Case Manager must have the following technical and personal skills:</span></span></p><p style=\"margin: 1.1pt 0in 0.0001pt; text-indent: 0in;\"> </p><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Responsibility</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Accept and give constructive criticism.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Follow all procedures, processes and policies.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Meet deadlines, cost, and quality requirements for results.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Check your own work to correct mistakes.</span></span></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Assume responsibility to meet commitments and possible deficiencies.</span></span></p></li></ul></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Customer</span><span style=\"font-size: 12pt; letter-spacing: -0.35pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">orientation</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify the immediate and peripheral clients of the job.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Establish and maintain effective working relationships with clients.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify and verify changes in the needs of clients, including donors, governments and project beneficiaries.</span></span></p></li></ul></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.25pt;\">Continuous </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">learning</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Contribute to the learning of colleagues.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Show interest in improving relevant skills.</span></span></p></li></ul></li></ul></div><div class=\"WordSection2\"><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Show interest in acquiring relevant skills from other functional areas.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Keep abreast of developments in your field of expertise.</span></span></p></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Communication</span></span></h4><ul style=\"list-style-type: disc; padding-left: 144px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Actively share relevant information.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Communicate clearly and listen / receive feedback on priorities and procedures.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Write clearly and effectively, adapting the wording and style to the intended audience.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Listen effectively and communicate clearly, tailoring delivery to the audience.</span></span></p></li></ul><h4 style=\"margin-left: 20.5pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Creativity</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Initiative</span></span></h4><ul style=\"list-style-type: disc; padding-left: 144px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Proactively develop new ways to solve problems.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Leadership and Negotiation</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Convince others to share resources.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Present goals as shared interests.</span></span></p></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt;\">Performance</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">management</span></span></h4><ul style=\"list-style-type: disc; padding-left: 144px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Provide constructive feedback to colleagues.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Provide fair, accurate, timely and constructive staff evaluations.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Appropriately utilize personnel evaluations in recruitment and other relevant HR procedures.</span></span></p></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt;\">Planning</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 12pt;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">organization</span></span></h4><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: 138%; margin-bottom: 0.0001pt; margin-right: 50.35pt; margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 138%;\">Set clear and achievable goals consistent with agreed priorities for herself/himself and others.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify priority activities and tasks for herself/himself and others.</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Organize and document work to allow for planned or unplanned handover.</span></span></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify risks and develop contingency plans.</span></span></p></li></ul></li></ul></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Professionalism</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Master the subject related to your responsibilities.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify fundamental problems, opportunities and risks with responsibilities.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 138%; margin-right: 22.9pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 138%;\">Incorporate gender-related needs, perspectives and concerns, and promote gender equality participation.</span></span></p></li><li><p style=\"margin-top: 0.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Persistent, calm and courteous in the face of challenges and stress.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Treat all colleagues with respect and dignity.</span></span></li></ul></li></ul></li></ul></div><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 4pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Work effectively with people of different cultures adapting to relevant cultural contexts.</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Knowledgeable and promoter of the IOM's main mandate and migration solutions.</span></span></li></ul></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Teamwork</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Actively contribute to an effective, collegial and friendly team environment.</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Contribute and meet team goals.</span></span><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Give credit where it is due.</span></span></p></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Seek input and feedback from others.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Appropriately delegate tasks and responsibilities.</span></span></li><li><p style=\"margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Actively support and implement final team decisions.</span></span></p></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Take joint responsibility for the team's work.</span></span></p></li></ul></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt;\">Technological</span><span style=\"font-size: 12pt; letter-spacing: 2.35pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Knowledge</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Learn about the technological developments available.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Proactively identify and advocate for profitable technology solutions.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Understand the applicability and limitation of technology and seek to apply it to the appropriate job.</span></span></p></li></ul></li></ul></li></ul><p> </p><p> </p><p><strong>Languages</strong></p><p style=\"line-height: 107%; margin: 1.15pt 15.7pt 0.0001pt 0.25in; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 107%;\">External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).</span></span></p><p style=\"margin: 11.95pt 0in 0.0001pt 0.25in; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">For all applicants, fluency in Spanish and English is required (oral and written).</span></span></p><p style=\"margin-left: 0in; text-indent: 0in;\"> </p><p><strong>Required Competencies</strong></p><p>IOM’s competency framework can be found at this <a href=\"https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf\" target=\"_blank\" rel=\"nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer\">link</a>. Competencies will be assessed during the selection process.</p><p><strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p><strong>Core Competencies</strong> – behavioural indicators</p><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Managerial Competencies</strong> – behavioural indicators (applicable only if with direct reports)</p><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings. </li></ul><p> </p><p> </p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 11pt;\"><strong><u>How to apply</u>:</strong></span></i></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong> Applications will only be accepted through this platform.</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">The application must include: </span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Curriculum with 3 references.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Letter of interest (1 page long)</span></span></li></ul><p> </p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">This position will initially be for 1 month, with the possibility of extension, subject to availability of funds.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">The recruitment is subject to the availability of funds.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Salary: CRC 927.000</span></span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"> </span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Candidates must submit their offer by </span></span><span style=\"background-color: yellow; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>June 18, 2026</strong></span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">. No applications will be considered after this date. </span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><ol><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong><u>Only short-listed candidates will be contacted. </u></strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application</strong></span></span></li></ol><p> </p><p> </p><p> </p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">You can check the Post Description on </span></span><a href=\"https://costarica.iom.int/es/vacantes\" target=\"_blank\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 11pt;\">https://costarica.iom.int/es/vacantes</span></span></a></p><p> </p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">The International Organization for Migration (IOM) does not discriminate on the basis of disability, age, gender identity and expression, sexual orientation, nationality, racial identity, religious beliefs, among others. IOM is committed to a diverse and inclusive environment and therefore its staff come from a wide range of socio-economic backgrounds and world perspectives. Candidates from women, people of African descent and LGBTIQA+ people who are qualified and meet the requirements of each vacancy are especially encouraged. </span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><img src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAl0AAAACCAYAAABixWkgAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAAlSURBVFhH7cMxDQAwDAOwqFBLdNQWEv1syamnqurZ7WkAAG4lH6G9wlkSDZPpAAAAAElFTkSuQmCC\" alt=\"Forma\" width=\"605\" height=\"2\" uploadprocessed=\"true\"></span><span lang=\"es-419\" style=\"font-size: 11pt;\"> </span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"ES-CR\" style=\"font-size: 11pt;\">La Organización Internacional para las Migraciones (OIM) no discrimina por motivos de discapacidad, edad, identidad y expresión de género, orientación sexual, nacionalidad, identidad racial, creencias religiosas, entre otras. La OIM está comprometida con un entorno diverso e inclusivo y por ello su personal proviene de una amplia gama de entornos socioeconómicos y perspectivas del mundo. Se alienta especialmente las candidaturas de mujeres, personas afrodescendientes y personas LGBTIQA+ que se encuentren cualificadas y cumplan los requisitos de cada vacante</span><span lang=\"es-419\" style=\"font-size: 11pt;\"> </span></span></p>",
"InternalQualificationsStr": "<p><strong>Required Qualifications and Experience</strong></p><p><strong>Education</strong></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 1.1pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Professional in the social sciences or related career, with at least one completed Bachelor Degree.</span></span></p><ul style=\"list-style-type: disc; padding-left: 0px;\"><li><p style=\"line-height: 138%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 138%;\">General studies in gender studies, migration, case management, peace and conflict studies, will be an advantage.</span></span></p><p style=\"line-height: 138%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 5.15pt;\"> </p></li></ul></li></ul><p><strong>Experience</strong></p><ul style=\"list-style-type: disc; padding-left: 72px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 1.1pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Minimum of four years of experience in working with vulnerable populations.</span></span></p><ul style=\"list-style-type: disc; padding-left: 0px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Fluency in English is required (at least B2 level).</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Fluency in any other language (French, Arabic, Russian, Mandarin) is an advantage.</span></span></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Previous experience in case management in humanitarian settings.</span></span></p></li><li><p style=\"line-height: 137%; margin-bottom: 0.0001pt; margin-right: 18.05pt; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 137%;\">Experience in communicating and working with a wide range of people, including those from culturally diverse backgrounds.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Previous experience in protection activities in related intervention areas is an advantage.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Experience in coordinating with institutional and UN counterparts.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent writing and systematization skills.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent analytical skills.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Ability to multitask.</span></span></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent organizational and planning skills.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Ability to incorporate all diversities into work.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Excellent and proven ability to work both in a team and independently.</span></span></p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.25pt;\"> </p></li></ul></li></ul><p><strong>Skills</strong></p><div class=\"WordSection1\"><p style=\"margin: 1.15pt 0in 0.0001pt 0.25in; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">The AVR Case Manager must have the following technical and personal skills:</span></span></p><p style=\"margin: 1.1pt 0in 0.0001pt; text-indent: 0in;\"> </p><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Responsibility</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Accept and give constructive criticism.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Follow all procedures, processes and policies.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Meet deadlines, cost, and quality requirements for results.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Check your own work to correct mistakes.</span></span></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Assume responsibility to meet commitments and possible deficiencies.</span></span></p></li></ul></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Customer</span><span style=\"font-size: 12pt; letter-spacing: -0.35pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">orientation</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify the immediate and peripheral clients of the job.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Establish and maintain effective working relationships with clients.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify and verify changes in the needs of clients, including donors, governments and project beneficiaries.</span></span></p></li></ul></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.25pt;\">Continuous </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">learning</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Contribute to the learning of colleagues.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Show interest in improving relevant skills.</span></span></p></li></ul></li></ul></div><div class=\"WordSection2\"><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Show interest in acquiring relevant skills from other functional areas.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Keep abreast of developments in your field of expertise.</span></span></p></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Communication</span></span></h4><ul style=\"list-style-type: disc; padding-left: 144px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Actively share relevant information.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Communicate clearly and listen / receive feedback on priorities and procedures.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Write clearly and effectively, adapting the wording and style to the intended audience.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Listen effectively and communicate clearly, tailoring delivery to the audience.</span></span></p></li></ul><h4 style=\"margin-left: 20.5pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Creativity</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Initiative</span></span></h4><ul style=\"list-style-type: disc; padding-left: 144px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Proactively develop new ways to solve problems.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Leadership and Negotiation</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Convince others to share resources.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Present goals as shared interests.</span></span></p></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt;\">Performance</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">management</span></span></h4><ul style=\"list-style-type: disc; padding-left: 144px;\"><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Provide constructive feedback to colleagues.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Provide fair, accurate, timely and constructive staff evaluations.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Appropriately utilize personnel evaluations in recruitment and other relevant HR procedures.</span></span></p></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt;\">Planning</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 12pt;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">organization</span></span></h4><ul style=\"list-style-type: disc; padding-left: 96px;\"><li><p style=\"line-height: 138%; margin-bottom: 0.0001pt; margin-right: 50.35pt; margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 138%;\">Set clear and achievable goals consistent with agreed priorities for herself/himself and others.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify priority activities and tasks for herself/himself and others.</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Organize and document work to allow for planned or unplanned handover.</span></span></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify risks and develop contingency plans.</span></span></p></li></ul></li></ul></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Professionalism</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Master the subject related to your responsibilities.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Identify fundamental problems, opportunities and risks with responsibilities.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"line-height: 138%; margin-right: 22.9pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 138%;\">Incorporate gender-related needs, perspectives and concerns, and promote gender equality participation.</span></span></p></li><li><p style=\"margin-top: 0.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Persistent, calm and courteous in the face of challenges and stress.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Treat all colleagues with respect and dignity.</span></span></li></ul></li></ul></li></ul></div><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 4pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Work effectively with people of different cultures adapting to relevant cultural contexts.</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Knowledgeable and promoter of the IOM's main mandate and migration solutions.</span></span></li></ul></li></ul><h4><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Teamwork</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Actively contribute to an effective, collegial and friendly team environment.</span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Contribute and meet team goals.</span></span><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Give credit where it is due.</span></span></p></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Seek input and feedback from others.</span></span></p></li><li><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Appropriately delegate tasks and responsibilities.</span></span></li><li><p style=\"margin-top: 5.25pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Actively support and implement final team decisions.</span></span></p></li><li><p style=\"margin-top: 5.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Take joint responsibility for the team's work.</span></span></p></li></ul></li></ul></li></ul><h4 style=\"margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt;\">Technological</span><span style=\"font-size: 12pt; letter-spacing: 2.35pt;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt;\">Knowledge</span></span></h4><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Learn about the technological developments available.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Proactively identify and advocate for profitable technology solutions.</span></span></p><ul style=\"list-style-type: disc;\"><li><p style=\"margin-top: 0.95pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">Understand the applicability and limitation of technology and seek to apply it to the appropriate job.</span></span></p></li></ul></li></ul></li></ul><p> </p><p> </p><p><strong>Languages</strong></p><p style=\"line-height: 107%; margin: 1.15pt 15.7pt 0.0001pt 0.25in; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 107%;\">External applicants for all positions in the Professional category are required to be proficient in English and have at least a working knowledge of one additional UN Language (Arabic, Chinese, French, Russian, or Spanish).</span></span></p><p style=\"margin: 11.95pt 0in 0.0001pt 0.25in; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt;\">For all applicants, fluency in Spanish and English is required (oral and written).</span></span></p><p style=\"margin-left: 0in; text-indent: 0in;\"> </p><p><strong>Required Competencies</strong></p><p>IOM’s competency framework can be found at this <a href=\"https://www.iom.int/sites/g/files/tmzbdl486/files/about-iom/Competency_Framework-EN.pdf\" target=\"_blank\" rel=\"nofollow noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer noopener noreferrer\">link</a>. Competencies will be assessed during the selection process.</p><p><strong>Values </strong>- all IOM staff members must abide by and demonstrate these five values:</p><ul><li><strong>Inclusion and respect for diversity</strong>: Respects and promotes individual and cultural differences. Encourages diversity and inclusion.</li><li><strong>Integrity and transparency</strong>: Maintains high ethical standards and acts in a manner consistent with organizational principles/rules and standards of conduct.</li><li><strong>Professionalism</strong>: Demonstrates ability to work in a composed, competent and committed manner and exercises careful judgment in meeting day-to-day challenges.</li><li><strong>Courage</strong>: Demonstrates willingness to take a stand on issues of importance.</li><li><strong>Empathy</strong>: Shows compassion for others, makes people feel safe, respected and fairly treated.</li></ul><p><strong>Core Competencies</strong> – behavioural indicators</p><ul><li><strong>Teamwork</strong>: Develops and promotes effective collaboration within and across units to achieve shared goals and optimize results.</li><li><strong>Delivering results</strong>: Produces and delivers quality results in a service-oriented and timely manner. Is action oriented and committed to achieving agreed outcomes.</li><li><strong>Managing and sharing knowledge</strong>: Continuously seeks to learn, share knowledge and innovate.</li><li><strong>Accountability</strong>: Takes ownership for achieving the Organization’s priorities and assumes responsibility for own actions and delegated work.</li><li><strong>Communication</strong>: Encourages and contributes to clear and open communication. Explains complex matters in an informative, inspiring and motivational way.</li></ul><p><strong>Managerial Competencies</strong> – behavioural indicators (applicable only if with direct reports)</p><ul><li><strong>Leadership</strong>: Provides a clear sense of direction, leads by example and demonstrates the ability to carry out the Organization’s vision. Assists others to realize and develop their leadership and professional potential.</li><li><strong>Empowering others</strong>: Creates an enabling environment where staff can contribute their best and develop their potential.</li><li><strong>Building Trust</strong>: Promotes shared values and creates an atmosphere of trust and honesty.</li><li><strong>Strategic thinking and vision</strong>: Works strategically to realize the Organization’s goals and communicates a clear strategic direction.</li><li><strong>Humility</strong>: Leads with humility and shows openness to acknowledging own shortcomings. </li></ul><p> </p><p> </p><p style=\"text-align: center;\"><span style=\"font-family: Arial, sans-serif;\"><i><span style=\"font-size: 11pt;\"><strong><u>How to apply</u>:</strong></span></i></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong> Applications will only be accepted through this platform.</strong></span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">The application must include: </span></span></p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Curriculum with 3 references.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Letter of interest (1 page long)</span></span></li></ul><p> </p><ul style=\"list-style-type: disc;\"><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">This position will initially be for 1 month, with the possibility of extension, subject to availability of funds.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">The recruitment is subject to the availability of funds.</span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span lang=\"EN-GB\">Salary: CRC 927.000</span></span></li></ul><p><span style=\"font-family: Arial, sans-serif;\"> </span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">Candidates must submit their offer by </span></span><span style=\"background-color: yellow; font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>June 18, 2026</strong></span></span><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">. No applications will be considered after this date. </span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"> </span></span></p><ol><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong><u>Only short-listed candidates will be contacted. </u></strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>This post is subject to local recruitment. Only those holding a valid residence and work permit for the country where this position is based will be eligible for consideration.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>Appointment will be subject to certification that the candidate is medically fit for appointment, verification of residency, visa, and authorizations by the concerned Government, where applicable.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>IOM has a zero-tolerance policy on conduct that is incompatible with the aims and objectives of the United Nations and IOM, including sexual exploitation and abuse, sexual harassment, abuse of authority and discrimination based on gender, nationality, age, race, sexual orientation, religious or ethnic background or disabilities.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>IOM does not charge a fee at any stage of its recruitment process (application, interview, processing, training or other fee). IOM does not request any information related to bank accounts.</strong></span></span></li><li><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><strong>IOM only accepts duly completed applications submitted through the IOM online recruitment system. The online tool also allows candidates to track the status of their application</strong></span></span></li></ol><p> </p><p> </p><p> </p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">You can check the Post Description on </span></span><a href=\"https://costarica.iom.int/es/vacantes\" target=\"_blank\"><span style=\"color: windowtext; font-family: Arial, sans-serif;\"><span lang=\"EN-US\" style=\"font-size: 11pt;\">https://costarica.iom.int/es/vacantes</span></span></a></p><p> </p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\">The International Organization for Migration (IOM) does not discriminate on the basis of disability, age, gender identity and expression, sexual orientation, nationality, racial identity, religious beliefs, among others. IOM is committed to a diverse and inclusive environment and therefore its staff come from a wide range of socio-economic backgrounds and world perspectives. Candidates from women, people of African descent and LGBTIQA+ people who are qualified and meet the requirements of each vacancy are especially encouraged. </span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span style=\"font-size: 11pt;\"><img src=\"data:image/png;base64,iVBORw0KGgoAAAANSUhEUgAAAl0AAAACCAYAAABixWkgAAAAAXNSR0IArs4c6QAAAARnQU1BAACxjwv8YQUAAAAJcEhZcwAADsMAAA7DAcdvqGQAAAAlSURBVFhH7cMxDQAwDAOwqFBLdNQWEv1syamnqurZ7WkAAG4lH6G9wlkSDZPpAAAAAElFTkSuQmCC\" alt=\"Forma\" width=\"605\" height=\"2\" uploadprocessed=\"true\"></span><span lang=\"es-419\" style=\"font-size: 11pt;\"> </span></span></p><p><span style=\"font-family: Arial, sans-serif;\"><span lang=\"ES-CR\" style=\"font-size: 11pt;\">La Organización Internacional para las Migraciones (OIM) no discrimina por motivos de discapacidad, edad, identidad y expresión de género, orientación sexual, nacionalidad, identidad racial, creencias religiosas, entre otras. La OIM está comprometida con un entorno diverso e inclusivo y por ello su personal proviene de una amplia gama de entornos socioeconómicos y perspectivas del mundo. Se alienta especialmente las candidaturas de mujeres, personas afrodescendientes y personas LGBTIQA+ que se encuentren cualificadas y cumplan los requisitos de cada vacante</span><span lang=\"es-419\" style=\"font-size: 11pt;\"> </span></span></p>",
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"Latitude": "9.47193",
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"ExternalResponsibilitiesStr": "<div class=\"WordSection1\"><h1><span style=\"color: rgb(23, 55, 94); font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Responsibilities and Accountabilities</span></span></h1><ol style=\"padding-left: 48px;\"><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.85pt; margin-top: 13.5pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Conduct pre-screening assessments for individuals applying for Assisted Voluntary Return (AVR) services, gathering necessary information to determine eligibility and specific needs.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Use the MIMOSA system to input and track case details, ensuring accurate and up-to-date records are maintained.</span></span></p></li></ol></div><ol start=\"3\" style=\"padding-left: 48px;\"><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 18.1pt; margin-top: 4.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Conduct interviews with individuals to gather further information, assess their situation, and explain the AVR process and available services.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.8pt; margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Complete data entry in Kobo and Excel, ensuring all required fields are filled accurately and in a timely manner.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.9pt; margin-top: 0.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Provide follow-up services for the individuals throughout the AVR process, ensuring they are fully informed and supported.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 18.05pt; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Manage cases by coordinating with other teams and stakeholders, ensuring that the necessary steps are taken for the successful return of the individual.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Analyze each case to identify specific needs, challenges, and appropriate interventions.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.35pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Liaise with translators to ensure clear communication with migrants who speak different languages.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 18.05pt; margin-top: 5.35pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Collaborate with other case managers to share information, strategies, and best practices to ensure effective case management.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.1pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Communicate and coordinate with IOM offices in the country of origin to arrange for the individual’s</span></span></p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.35pt; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">return, ensuring the necessary documentation and assistance are in place.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.7pt; margin-top: 5.3pt; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Handle the coordination with Movements to purchase airline tickets for individuals, ensuring all travel arrangements are made in</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">accordance</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">with</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">IOM</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">guidelines</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">individual's</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">preferences</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">when </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">possible.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 0.05pt; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; line-height: 140%;\">Provide</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">support</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">accompaniment</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">at</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">airport,</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">assisting</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">individuals</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">through</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">check-in</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">and </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">departure</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">procedures</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">to</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">ensure</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">safe</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">smooth</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">travel.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.95pt; margin-top: 0.05pt; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Ensure all</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">case</span><span style=\"font-size: 12pt; letter-spacing: -0.35pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">management activities are</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">documented</span><span style=\"font-size: 12pt; letter-spacing: -0.25pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">accurately, following</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">IOM guidelines</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">and </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">protocols.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.95pt; margin-top: 0in; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">Other</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">associated</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">relevant</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">functions</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">for</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">correct</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">execution</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">of</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">project</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">assigned</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">by</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the Supervisor</span><span style=\"font-size: 12pt; letter-spacing: -0.8pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">according</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">to</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">needs</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">of</span><span style=\"font-size: 12pt; letter-spacing: -0.8pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">position.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.95pt; margin-top: 0in; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">Conduct TDYs in Paso</span><span style=\"font-size: 12pt; letter-spacing: -0.15pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">Canoas and other border areas where the</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">AVR project</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">is</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">being</span><span style=\"font-size: 12pt; letter-spacing: -0.15pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">implemented, </span><span style=\"font-size: 12pt; line-height: 140%;\">as required.</span></span></p></li></ol>",
"InternalResponsibilitiesStr": "<div class=\"WordSection1\"><h1><span style=\"color: rgb(23, 55, 94); font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Responsibilities and Accountabilities</span></span></h1><ol style=\"padding-left: 48px;\"><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.85pt; margin-top: 13.5pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Conduct pre-screening assessments for individuals applying for Assisted Voluntary Return (AVR) services, gathering necessary information to determine eligibility and specific needs.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Use the MIMOSA system to input and track case details, ensuring accurate and up-to-date records are maintained.</span></span></p></li></ol></div><ol start=\"3\" style=\"padding-left: 48px;\"><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 18.1pt; margin-top: 4.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Conduct interviews with individuals to gather further information, assess their situation, and explain the AVR process and available services.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.8pt; margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Complete data entry in Kobo and Excel, ensuring all required fields are filled accurately and in a timely manner.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.9pt; margin-top: 0.15pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Provide follow-up services for the individuals throughout the AVR process, ensuring they are fully informed and supported.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 18.05pt; margin-top: 0.05pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Manage cases by coordinating with other teams and stakeholders, ensuring that the necessary steps are taken for the successful return of the individual.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Analyze each case to identify specific needs, challenges, and appropriate interventions.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.35pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Liaise with translators to ensure clear communication with migrants who speak different languages.</span></span></p></li><li><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 18.05pt; margin-top: 5.35pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Collaborate with other case managers to share information, strategies, and best practices to ensure effective case management.</span></span></p></li><li><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 0.1pt;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">Communicate and coordinate with IOM offices in the country of origin to arrange for the individual’s</span></span></p><p style=\"margin-bottom: 0.0001pt; margin-right: 0in; margin-top: 5.35pt; text-indent: 0in;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt;\">return, ensuring the necessary documentation and assistance are in place.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.7pt; margin-top: 5.3pt; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Handle the coordination with Movements to purchase airline tickets for individuals, ensuring all travel arrangements are made in</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">accordance</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">with</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">IOM</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">guidelines</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">individual's</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">preferences</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">when </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">possible.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.65pt; margin-top: 0.05pt; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; line-height: 140%;\">Provide</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">support</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">accompaniment</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">at</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">airport,</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">assisting</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">individuals</span><span style=\"font-size: 12pt; letter-spacing: -0.5pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">through</span><span style=\"font-size: 12pt; letter-spacing: -0.45pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">check-in</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; line-height: 140%;\">and </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">departure</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">procedures</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">to</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">ensure</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">safe</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.7pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">smooth</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">travel.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.95pt; margin-top: 0.05pt; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">Ensure all</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">case</span><span style=\"font-size: 12pt; letter-spacing: -0.35pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">management activities are</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">documented</span><span style=\"font-size: 12pt; letter-spacing: -0.25pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">accurately, following</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">IOM guidelines</span><span style=\"font-size: 12pt; letter-spacing: -0.3pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\">and </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">protocols.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.95pt; margin-top: 0in; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">Other</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">associated</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">and</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">relevant</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">functions</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">for</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">correct</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">execution</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">of</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.65pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">project</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">assigned</span><span style=\"font-size: 12pt; letter-spacing: -0.6pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">by</span><span style=\"font-size: 12pt; letter-spacing: -0.55pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the Supervisor</span><span style=\"font-size: 12pt; letter-spacing: -0.8pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">according</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">to</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">needs</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">of</span><span style=\"font-size: 12pt; letter-spacing: -0.8pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">the</span><span style=\"font-size: 12pt; letter-spacing: -0.75pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.1pt; line-height: 140%;\">position.</span></span></p></li><li class=\"ortl-align-justify\"><p style=\"line-height: 140%; margin-bottom: 0.0001pt; margin-right: 17.95pt; margin-top: 0in; text-align: justify;\"><span style=\"font-family: Calibri, sans-serif;\"><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">Conduct TDYs in Paso</span><span style=\"font-size: 12pt; letter-spacing: -0.15pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; letter-spacing: -0.4pt; line-height: 140%;\">Canoas and other border areas where the</span><span style=\"font-size: 12pt; letter-spacing: -0.2pt; line-height: 140%;\"> </span><span style=\"font-size: 12pt; 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Rendered from the bluedoor Job Postings API. Reproduce it:
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