Director, Service Desk

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  "last_changed_at": "2026-05-31T17:54:52.532Z",
  "active_status": "active"
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{
  "language": "en",
  "location": {
    "raw": "New York, NY, New York, NY, United States",
    "city": "New York",
    "region": "NY",
    "country": "United States",
    "is_remote": false,
    "confidence": 0.8
  },
  "salary_max": null,
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  "inferred_at": "2026-06-06T10:17:06.031Z",
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    "language": "en",
    "location": {
      "raw": "New York, NY, New York, NY, United States",
      "city": "New York",
      "region": "NY",
      "country": "United States",
      "is_remote": false,
      "confidence": 0.8
    },
    "countries": [
      "United States"
    ]
  },
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{}

{
  "Id": "610656ee-6ec0-4fb5-a091-6160a68979b9",
  "Title": "Director, Service Desk",
  "Distance": null,
  "Featured": false,
  "FullTime": true,
  "Locations": [
    {
      "Id": "bb9a6a92-857b-5bb8-9994-da3c05c2b58f",
      "Address": {
        "City": "New York",
        "Line1": "529 Fifth Ave",
        "Line2": "7th Floor",
        "State": {
          "Code": "NY",
          "Name": "New York"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "10017"
      },
      "Coordinates": {
        "Latitude": 40.75468211534861,
        "Longitude": -73.97997441162345
      },
      "DisplayName": false,
      "LocalizedName": "New York, NY",
      "SourceOfTruth": 1,
      "DisplayAddress": true,
      "DisplayLocationId": false,
      "DisplayDescription": false,
      "LocalizedLocationId": null,
      "DisplayStreetAddress": false,
      "LocalizedDescription": "New York, NY"
    },
    {
      "Id": "f85c8c61-6251-5735-b09b-803b6014ab09",
      "Address": {
        "City": "Dallas",
        "Line1": "3500 Maple Ave",
        "Line2": null,
        "State": {
          "Code": "TX",
          "Name": "Texas"
        },
        "Country": {
          "Code": "USA",
          "Name": "United States"
        },
        "PostalCode": "75219"
      },
      "Coordinates": {
        "Latitude": 32.802549746261,
        "Longitude": -96.811723055696
      },
      "DisplayName": false,
      "LocalizedName": "Dallas, TX",
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      "DisplayStreetAddress": false,
      "LocalizedDescription": "Dallas, TX"
    }
  ],
  "MatchScore": 1,
  "PostedDate": "2026-05-29T20:21:22.841Z",
  "JobCategoryName": "IT Engineering",
  "JobLocationType": null,
  "OpportunityType": 0,
  "BriefDescription": "We are looking for a proven Director, Service Desk with a track record for improving operational performance and delivering world class service against the commitments of clients’ contracted services, with a background in the financial services or the Managed Service Provider (MSP/MSSP) space.\nThis position is to maintain high levels of customer service while maximizing employee utilization and responsible for driving improved profitability by increasing usage of the Service Desk by all clients.",
  "MatchedLocations": [],
  "RequisitionNumber": "DIREC004359"
}