Senior Client Executive

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    "datePosted": "2026-06-10",
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    "description": "<p><span style=\"color: rgb(186, 55, 42); font-size: 18pt; font-weight: bold\">Senior Client Executive </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><br><span style=\"font-weight: bold\">Location:</span> Remote. Preferably Southern CA or Tampa, FL</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">P<span style=\"font-weight: bold\">osition Type:</span> Full-Time<br><span style=\"font-weight: bold\">Reports To:</span> Chief Client Officer</span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Imagenet is a leading Business Solutions Provider, offering innovative services in claims processing, document management, and contact center solutions. We help clients reduce costs and improve productivity through efficient and secure solutions tailored to their needs.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); text-decoration: underline\"><span style=\"font-weight: bold\">Position Summary</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Senior Client Executive </span>will play a key role in maintaining and growing client relationships while achieving revenue targets. The candidate should excel in client engagement, contract renewals, and strategy development, demonstrating strong client management proficiency. Experience in ImageNet's core services, particularly within the healthcare BPO space, is highly desirable.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The ideal candidate is a hands-on leader who is comfortable in a fast-paced environment and is eager to shape the future of the sales operations function.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); text-decoration: underline\"><span style=\"font-weight: bold\">Key Responsibilities</span></span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Growth Strategy and Execution (40%):</span> Responsible for achieving assigned revenue and growth quotas through upselling and cross-selling Imagenet’s services. Need to develop and implement tailored client growth strategies, collaborating with the marketing and operations teams.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Client Relationship Management (30%):</span> Role involves maintaining and nurturing relationships with key client stakeholders to ensure satisfaction and retention. The individual will conduct regular business reviews to align services with client needs and explore growth opportunities.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Contract and SOW Management (20%):</span> The Senior Client Executive will lead contract renewal negotiations in collaboration with cross-functional teams to secure client loyalty. They will also be responsible for developing and managing Statements of Work (SOW) for new and ongoing client engagements.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\"><span style=\"font-weight: bold\">Cross-Functional Collaboration (10%):</span> The candidate will partner with operations, product teams, and other internal stakeholders to ensure client success. They will also facilitate smooth onboarding processes for new clients, aligning with organizational goals.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); text-decoration: underline\"><span style=\"font-weight: bold\">Qualifications</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Education &amp; Experience:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Minimum of 5 years of experience in account management with demonstrated success in meeting revenue quotas.</span></li>\n</ul>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Experience in the healthcare BPO industry, particularly in claims adjudication, document management, or contact center solutions, is preferred.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Proficiency in Salesforce and Microsoft Office Suite is required.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">The candidate should possess strong interpersonal, analytical, and problem-solving skills.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Proven ability to manage multiple priorities in a dynamic environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Travel required as needed.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">Skills &amp; Competencies:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Strong organizational and time management skills, with a focus on meeting deadlines.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Strong interpersonal, analytical, and problem-solving skills</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">High EQ and IQ: Ability to manage relationships, navigate complex dynamics, and interact effectively with senior leadership.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Proactive, self-motivated, and capable of managing multiple priorities in a fast-paced environment.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Excellent communication skills, both written and verbal, with the ability to present to executive-level stakeholders.</span></li>\n</ul>\n<p><br><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-weight: bold\">What We Offer:</span></p>\n<ul>\n<li><span style=\"color: rgb(0, 0, 0)\">Competitive salary base, commensurate with experience &amp; commission</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Comprehensive benefits package, including health, dental, vision, and retirement plans.</span></li>\n<li><span style=\"color: rgb(0, 0, 0)\">Collaborative work environment</span></li>\n</ul>\n<p><span style=\"color: rgb(0, 0, 0)\"> </span></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt\"><span style=\"font-weight: bold\">Ready to Grow Your Career?</span></span></p>\n<p><span style=\"color: rgb(0, 0, 0)\">We’d love to meet you! Click <span style=\"font-weight: bold\">“Apply Now”</span> and tell us why you’d be a great addition to the Imagenet team.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0); font-size: 14pt; font-weight: bold\">About Imagenet, LLC</span><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Imagenet is a leading provider of back-office support technology and tech-enabled outsourced services to healthcare plans nationwide. Imagenet provides claims processing services, including digital transformation, claims adjudication and member and provider engagement services, acting as a mission-critical partner to these plans in enhancing engagement and satisfaction with plans’ members and providers.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">The company currently serves over 70 health plans, acting as a mission-critical partner to these plans in enhancing overall care, engagement and satisfaction with plans’ members and providers. The company processes millions of claims and multiples of related structured and unstructured data elements within these claims annually. The company has also developed an innovative workflow technology platform, JetStreamTM, to help with traceability, governance and automation of claims operations for its clients.</span></p>\n<p><br></p>\n<p><span style=\"color: rgb(0, 0, 0)\">Imagenet is headquartered in Tampa, operates 10 regional offices throughout the U.S. and has a wholly owned global delivery center in the Philippines.</span></p>",
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