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Case Management and Community Outreach Coordinator

Bef74322 4e00 4812 9441 Fb37169bfb16 19000101 000001 · York, PA, US, York, PA · Active · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyBef74322 4e00 4812 9441 Fb37169bfb16 19000101 000001
TitleCase Management and Community Outreach Coordinator
Normalized title-
Department / team-
LocationYork, PA, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-11 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in York.Open
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Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBef74322 4e00 4812 9441 Fb37169bfb16 19000101 000001
Source4a09bed7-60f5-4572-9a99-f328edfcd841
ATS providerADP Workforce Now Recruiting

Description

Position Type: Full-Time Department: Victim Services Position Summary The Case Management and Community Outreach Coordinator provides leadership, oversight, and operational support to Case Managers and Community Outreach Workers serving survivors of domestic violence, sexual assault, human trafficking, and related crimes. This role ensures the delivery of high-quality, trauma-informed, and survivor-centered services while promoting client safety, staff support, and program compliance. Essential Duties and Responsibilities Supervision and Team Leadership Provide direct supervision, guidance, and support to Case Managers and Community Outreach Workers Monitor staff caseloads to ensure appropriate workload distribution and service quality Conduct regular case reviews, individual supervision, and team meetings Provide consultation and guidance on high-risk, complex, or crisis cases Support staff development, performance improvement, and employee wellness initiatives Program Oversight and Compliance Ensure program operations comply with applicable funding and regulatory requirements, including VOCA, FVPSA, and HUD Oversee accurate data entry, documentation, and reporting across service delivery platforms Monitor program outcomes and assist with quality assurance efforts Community Engagement and Collaboration Develop and maintain strong partnerships with community agencies and stakeholders Represent the organization in collaborative meetings and community initiatives Support coordinated responses to victim services across systems Education and Experience Bachelor’s degree or equivalent experience in human services, social work, criminal justice, or a related field required Three (3) to five (5) years of experience in victim services required Prior supervisory or leadership experience preferred Demonstrated knowledge of trauma-informed care, crisis intervention, and survivor-centered advocacy Knowledge, Skills, and Abilities Strong leadership, coaching, and team facilitation skills Ability to make sound judgments in high-pressure or crisis situations Knowledge of grant-funded program compliance and reporting requirements Excellent communication, organizational, and problem-solving skills Ability to maintain confidentiality and professional boundaries Core Competencies Demonstrated commitment to YWCA’s mission and values Trauma-informed and survivor-centered leadership approach Cultural humility and responsiveness Team development and staff empowerment Community collaboration and systems-level thinking Adherence to ethical standards, safety protocols, and best practices Physical Requirements Ability to lift and carry items weighing up to 25 pounds Ability to drive for work-related responsibilities Ability to stand, walk, and sit for extended periods Equal Employment Opportunity Statement YWCA York is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship status, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws. Additional Disclaimer This job description is intended to describe the general nature and level of work being performed by employees assigned to this role. It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications. Duties and responsibilities may change at any time, with or without notice, to meet organizational needs.

Full job record

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Org ID494a286e-706b-40fb-8591-02fe41315a4e
Source ID4a09bed7-60f5-4572-9a99-f328edfcd841
Board ID4a09bed7-60f5-4572-9a99-f328edfcd841
Provideradp_workforcenow
Provider Job Key572626
TitleCase Management and Community Outreach Coordinator
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Statusactive
Activeyes
Location TextYork, PA, US, York, PA
Department—
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Employment Type—
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Remote Policy—
CountryUnited States
RegionPA
CityYork
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Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=bef74322-4e00-4812-9441-fb37169bfb16&ccId=19000101_000001&lang=en_US&type=JS&jobId=572626&jwId=9201815763557_1
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First Seen At2026-05-31 18:29:06Z
Last Seen At2026-06-06 13:09:41Z
Last Checked At2026-06-06 13:09:41Z
Last Changed At2026-06-06 13:09:41Z
Inactive At—
Source Posted At2026-05-11 17:05:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><p style='margin-right:0in;margin-left:0in;font-size:12px;font-family:\"Source Sans Pro\",sans-serif;margin-top:12.0pt;margin-bottom:12.0pt;line-height:15.0pt;' data-pasted=\"true\"><strong><span style=\"font-family: Calibri, sans-serif; font-size: 12px;\">Position Type:</span></strong><span style=\"font-family: Calibri, sans-serif; font-size: 12px;\">&nbsp;Full-Time<br> <strong><span style='font-family:\"Calibri\",sans-serif;'>Department:</span></strong> Victim Services</span></p><h3 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><u><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Position Summary</span></u></strong></span></h3><p style='margin-right:0in;margin-left:0in;font-size:12px;font-family:\"Source Sans Pro\",sans-serif;margin-top:0in;margin-bottom:12.0pt;line-height:15.0pt;'><span style=\"font-family: Calibri, sans-serif; font-size: 12px;\">The Case Management and Community Outreach Coordinator provides leadership, oversight, and operational support to Case Managers and Community Outreach Workers serving survivors of domestic violence, sexual assault, human trafficking, and related crimes. This role ensures the delivery of high-quality, trauma-informed, and survivor-centered services while promoting client safety, staff support, and program compliance.</span></p><h3 style='margin-top:2.0pt;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><u><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Essential Duties and Responsibilities</span></u></strong></span></h3><h4 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:12px;font-family:\"Cambria\",serif;color:#365F91;font-weight:normal;font-style:italic;'><span style=\"font-size: 12px;\"><strong><span style=\"font-family: Calibri, sans-serif; color: windowtext; font-style: normal;\">Supervision and Team Leadership</span></strong></span></h4><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 12pt; 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color: windowtext; font-style: normal;\">Program Oversight and Compliance</span></strong></span></h4><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Ensure program operations comply with applicable funding and regulatory requirements, including VOCA, FVPSA, and HUD</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Oversee accurate data entry, documentation, and reporting across service delivery platforms</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Monitor program outcomes and assist with quality assurance efforts</span></li></ul><h4 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:12px;font-family:\"Cambria\",serif;color:#365F91;font-weight:normal;font-style:italic;'><span style=\"font-size: 12px;\"><strong><span style=\"font-family: Calibri, sans-serif; color: windowtext; font-style: normal;\">Community Engagement and Collaboration</span></strong></span></h4><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Develop and maintain strong partnerships with community agencies and stakeholders</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Represent the organization in collaborative meetings and community initiatives</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Support coordinated responses to victim services across systems</span></li></ul><h3 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Education and Experience</span></strong></span></h3><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Bachelor&rsquo;s degree or equivalent experience in human services, social work, criminal justice, or a related field required</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Three (3) to five (5) years of experience in victim services required</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Prior supervisory or leadership experience preferred</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Demonstrated knowledge of trauma-informed care, crisis intervention, and survivor-centered advocacy</span></li></ul><h3 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Knowledge, Skills, and Abilities</span></strong></span></h3><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Strong leadership, coaching, and team facilitation skills</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to make sound judgments in high-pressure or crisis situations</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Knowledge of grant-funded program compliance and reporting requirements</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Excellent communication, organizational, and problem-solving skills</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to maintain confidentiality and professional boundaries</span></li></ul><h3 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Core Competencies</span></strong></span></h3><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Demonstrated commitment to YWCA&rsquo;s mission and values</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Trauma-informed and survivor-centered leadership approach</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Cultural humility and responsiveness</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Team development and staff empowerment</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Community collaboration and systems-level thinking</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Adherence to ethical standards, safety protocols, and best practices</span></li></ul><h3 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Physical Requirements</span></strong></span></h3><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to lift and carry items weighing up to 25 pounds</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to drive for work-related responsibilities</span></li><li style=\"margin: 0in 0in 12pt; line-height: 15pt; font-size: 12px; font-family: initial;\"><span style=\"font-family: Calibri, sans-serif;\">Ability to stand, walk, and sit for extended periods</span></li></ul><h3 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Equal Employment Opportunity Statement</span></strong></span></h3><p style='margin-right:0in;margin-left:0in;font-size:12px;font-family:\"Source Sans Pro\",sans-serif;margin-top:0in;margin-bottom:12.0pt;line-height:15.0pt;'><span style=\"font-family: Calibri, sans-serif; font-size: 12px;\">YWCA York is an Equal Opportunity Employer. We are committed to providing equal employment opportunities to all employees and applicants without regard to race, color, religion, creed, sex (including pregnancy, childbirth, or related medical conditions), sexual orientation, gender identity or expression, age, national origin, ancestry, citizenship status, disability, genetic information, marital status, military or veteran status, or any other characteristic protected by applicable federal, state, or local laws.</span></p><h3 style='margin-top:0in;margin-right:0in;margin-bottom:.0001pt;margin-left:0in;line-height:15.0pt;font-size:16px;font-family:\"Cambria\",serif;color:#243F60;font-weight:normal;'><span style=\"font-size: 12px;\"><strong><span style='font-family:\"Calibri\",sans-serif;color:windowtext;'>Additional Disclaimer</span></strong></span></h3><p style='margin-right:0in;margin-left:0in;font-size:12px;font-family:\"Source Sans Pro\",sans-serif;margin-top:0in;margin-bottom:12.0pt;line-height:15.0pt;'><span style=\"font-family: Calibri, sans-serif; font-size: 12px;\">This job description is intended to describe the general nature and level of work being performed by employees assigned to this role. <strong><span style='font-family:\"Calibri\",sans-serif;'>It is not intended to be an exhaustive list of all duties, responsibilities, or qualifications.</span></strong> Duties and responsibilities may change at any time, with or without notice, to meet organizational needs.</span></p></div></div>\n",
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          "indicatorValue": false
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            "codeValue": "IsMonetaryFlag"
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        {
          "nameCode": {
            "codeValue": "IsNonMonetaryFlag"
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          "indicatorValue": false
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      ]
    },
    "requisitionTitle": "Case Management and Community Outreach Coordinator ",
    "clientRequisitionID": "1296",
    "organizationalUnits": [],
    "postingInstructions": [],
    "additionalProperties": {},
    "requisitionLocations": [
      {
        "address": {
          "cityName": "York",
          "postalCode": "17403",
          "countrySubdivisionLevel1": {
            "codeValue": "PA"
          }
        },
        "nameCode": {
          "shortName": " York, PA, US"
        },
        "aliasNames": []
      }
    ],
    "screeningRequirements": [],
    "sponsoredVisaTypeCodes": []
  },
  "detail_meta": {
    "url": "https://workforcenow.adp.com/mascsr/default/careercenter/public/events/staffing/v1/job-requisitions/572626?cid=bef74322-4e00-4812-9441-fb37169bfb16&ccId=19000101_000001&lang=en_US&locale=en_US",
    "http_status": 200,
    "content_type": "application/json;charset=UTF-8",
    "response_bytes": 18668
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  "detail_errors": []
}
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