Home › Companies › Ea389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001 › Operations Specialist - Call Center
Operations Specialist - Call Center
Ea389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001 · Sparta, TN, US, Sparta, TN · Active · $30,000–$32,000 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | Ea389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001 |
| Title | Operations Specialist - Call Center |
| Normalized title | - |
| Department / team | - |
| Location | Sparta, TN, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $30,000–$32,000 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-04-01 / 2026-05-31 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from Ea389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Sparta. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | Ea389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001 |
| Source | 7e709194-7412-4fa7-b3d4-3498a97e5d63 |
| ATS provider | ADP Workforce Now Recruiting |
Description
About the Role:
The Operations Specialist - Call Center plays a critical role in ensuring the smooth and efficient functioning of deposit operations within the Bank. This position is responsible for managing daily operational workflows, resolving complex customer inquiries, and supporting the call center team to meet performance and compliance standards. The specialist will collaborate closely with cross-functional teams to optimize processes, enhance customer satisfaction, and maintain regulatory adherence. By analyzing operational data and identifying areas for improvement, the role contributes to the continuous enhancement of service delivery. Ultimately, the Call Center Representative ensures that all deposit-related activities are executed accurately, timely, and in alignment with organizational goals.
Minimum Qualifications:
High-school graduate with 2-3 years of customer service experience. Exceptional organization and communication skills. Strong analytical skills with the ability to interpret data and make informed decisions. Preferred Qualifications:
Familiarity with banking regulations Advanced proficiency in data analysis tools and reporting software. Demonstrated ability to lead process improvement initiatives. Minimum of 2 years experience within a call center or financial services environment. Responsibilities:
Manage and oversee daily deposit operations activities within the call center environment to ensure accuracy and efficiency. Serve as a point of escalation for complex customer inquiries and operational issues, providing timely resolutions. Skills:
The required skills for this role include strong analytical abilities. Excellent communication skills are necessary for effectively collaborating with other call center representatives, as well as bank customers. Problem-solving skills will be utilized daily to address operational challenges and enhance customer service delivery. Additionally, proficiency in multi-tasking on multiple software will aid in managing operations efficiently. Preferred skills, such as industry knowledge, will provide valuable insights into best practices and help in implementing effective solutions.
Monday - Thursday: 8:00am-4:30pm
Friday: 8:00am-5:00pm
Saturday: 8:00am-12:00pm (on rotation)
Full job record
| Job ID | 0b0b3c413fa85088f0c853b86a14951040568c1f |
| Org ID | afa5a905-cba5-4399-97f0-0a32f05b253b |
| Source ID | 7e709194-7412-4fa7-b3d4-3498a97e5d63 |
| Board ID | 7e709194-7412-4fa7-b3d4-3498a97e5d63 |
| Provider | adp_workforcenow |
| Provider Job Key | 591924 |
| Title | Operations Specialist - Call Center |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Sparta, TN, US, Sparta, TN |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | TN |
| City | Sparta |
| Salary Raw | 30000.00 To 32000.00 (USD) Annually |
| Salary Min | 30,000 |
| Salary Max | 32,000 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ea389e7d-8a29-4a24-a814-529f0e92ef1e&ccId=19000101_000001&lang=en_US&type=JS&jobId=591924&jwId=9201137560827_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ea389e7d-8a29-4a24-a814-529f0e92ef1e&ccId=19000101_000001&lang=en_US&type=JS&jobId=591924&jwId=9201137560827_1 |
| First Seen At | 2026-05-31 18:40:32Z |
| Last Seen At | 2026-06-06 12:47:32Z |
| Last Checked At | 2026-06-06 12:47:32Z |
| Last Changed At | 2026-06-06 12:47:32Z |
| Inactive At | — |
| Source Posted At | 2026-04-01 21:38:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ea389e7d-8a29-4a24-a814-529f0e92ef1e|19000101_000001/date=2026-06-06/2026-06-06T12-47-32-550Z-45234fbade7706156a757487245e53746195b3b1fbc7c90739732575347eb05a.json |
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