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HomeCompaniesEa389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001Operations Specialist - Call Center

Operations Specialist - Call Center

Ea389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001 · Sparta, TN, US, Sparta, TN · Active · $30,000–$32,000 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
CompanyEa389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001
TitleOperations Specialist - Call Center
Normalized title-
Department / team-
LocationSparta, TN, United States
Work model-
Employment typeFull Time
Salary$30,000–$32,000 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-04-01 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

Related slices

PageWhat it containsOpen
Company jobsActive postings from Ea389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Sparta.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyEa389e7d 8a29 4a24 A814 529f0e92ef1e 19000101 000001
Source7e709194-7412-4fa7-b3d4-3498a97e5d63
ATS providerADP Workforce Now Recruiting

Description

About the Role: The Operations Specialist - Call Center plays a critical role in ensuring the smooth and efficient functioning of deposit operations within the Bank. This position is responsible for managing daily operational workflows, resolving complex customer inquiries, and supporting the call center team to meet performance and compliance standards. The specialist will collaborate closely with cross-functional teams to optimize processes, enhance customer satisfaction, and maintain regulatory adherence. By analyzing operational data and identifying areas for improvement, the role contributes to the continuous enhancement of service delivery. Ultimately, the Call Center Representative ensures that all deposit-related activities are executed accurately, timely, and in alignment with organizational goals. Minimum Qualifications: High-school graduate with 2-3 years of customer service experience. Exceptional organization and communication skills. Strong analytical skills with the ability to interpret data and make informed decisions. Preferred Qualifications: Familiarity with banking regulations Advanced proficiency in data analysis tools and reporting software. Demonstrated ability to lead process improvement initiatives. Minimum of 2 years experience within a call center or financial services environment. Responsibilities: Manage and oversee daily deposit operations activities within the call center environment to ensure accuracy and efficiency. Serve as a point of escalation for complex customer inquiries and operational issues, providing timely resolutions. Skills: The required skills for this role include strong analytical abilities. Excellent communication skills are necessary for effectively collaborating with other call center representatives, as well as bank customers. Problem-solving skills will be utilized daily to address operational challenges and enhance customer service delivery. Additionally, proficiency in multi-tasking on multiple software will aid in managing operations efficiently. Preferred skills, such as industry knowledge, will provide valuable insights into best practices and help in implementing effective solutions. Monday - Thursday: 8:00am-4:30pm Friday: 8:00am-5:00pm Saturday: 8:00am-12:00pm (on rotation)

Full job record

Job ID0b0b3c413fa85088f0c853b86a14951040568c1f
Org IDafa5a905-cba5-4399-97f0-0a32f05b253b
Source ID7e709194-7412-4fa7-b3d4-3498a97e5d63
Board ID7e709194-7412-4fa7-b3d4-3498a97e5d63
Provideradp_workforcenow
Provider Job Key591924
TitleOperations Specialist - Call Center
Normalized Title
Statusactive
Activeyes
Location TextSparta, TN, US, Sparta, TN
Department
Team
Employment Typefull_time
Workplace Type
Remote Policy
CountryUnited States
RegionTN
CitySparta
Salary Raw30000.00 To 32000.00 (USD) Annually
Salary Min30,000
Salary Max32,000
Salary CurrencyUSD
Salary Periodyear
Source URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ea389e7d-8a29-4a24-a814-529f0e92ef1e&ccId=19000101_000001&lang=en_US&type=JS&jobId=591924&jwId=9201137560827_1
Apply URLhttps://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=ea389e7d-8a29-4a24-a814-529f0e92ef1e&ccId=19000101_000001&lang=en_US&type=JS&jobId=591924&jwId=9201137560827_1
First Seen At2026-05-31 18:40:32Z
Last Seen At2026-06-06 12:47:32Z
Last Checked At2026-06-06 12:47:32Z
Last Changed At2026-06-06 12:47:32Z
Inactive At
Source Posted At2026-04-01 21:38:00Z
Source Updated At
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=ea389e7d-8a29-4a24-a814-529f0e92ef1e|19000101_000001/date=2026-06-06/2026-06-06T12-47-32-550Z-45234fbade7706156a757487245e53746195b3b1fbc7c90739732575347eb05a.json
Event Fields
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Parsed Structured
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Extensions
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