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Home › Companies › 188ec9b6 28bc 44db 959f E5f9ded03eff 19000101 000001 › Field Service Support Associate

Field Service Support Associate

188ec9b6 28bc 44db 959f E5f9ded03eff 19000101 000001 · Douglassville, PA, US, Douglassville, PA · Hybrid · Active · $25–$35 / hour · ADP Workforce Now Recruiting

Job facts

FieldValue
Company188ec9b6 28bc 44db 959f E5f9ded03eff 19000101 000001
TitleField Service Support Associate
Normalized title-
Department / team-
LocationDouglassville, PA, United States
Work modelHybrid / Hybrid
Employment typeFull Time
Salary$25–$35 / hour
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-07 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Company jobsActive postings from 188ec9b6 28bc 44db 959f E5f9ded03eff 19000101 000001.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through ADP Workforce Now Recruiting.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in Douglassville.Open
Work model jobsActive Hybrid postings.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

Company188ec9b6 28bc 44db 959f E5f9ded03eff 19000101 000001
Source0e2156db-9a2c-434f-902d-ba0f2a6e0e6a
ATS providerADP Workforce Now Recruiting

Description

NOW HIRING: FIELD SERVICE SUPPORT ASSOCIATE Location: Plant 2 – 1440 Ben Franklin Hwy Douglassville, PA 19518 Schedule: Monday–Friday | 7:00AM–3:30PM | Full-time on-site Classification: Non-Exempt Compensation: Competitive hourly rate range $25 - $35 per hour based on experience, skills, and market data—top-of-range compensation is reserved for candidates who demonstrate strong customer service ability, organizational skills, and ownership mindset If you’re someone who enjoys solving problems, staying organized, communicating with customers, and supporting fast-moving service operations—this role will feel like a strong fit. At American Crane & Equipment Corporation (ACECO), we’re looking for a Field Service Support Associate to help support customer communication, service coordination, proposals, and day-to-day operational support for our Industrial Crane Services team. This is not a “sit back and wait for instructions” role—this position requires responsiveness, attention to detail, and the ability to keep multiple moving pieces organized. You won’t get lost here—your work will directly support customers, technicians, and revenue-generating service operations. What This Role Really Is This is a developmental service support role designed to build foundational knowledge in service operations, customer communication, proposal coordination, and technical support. You’ll spend your time supporting service activity, helping customers, coordinating internally, and learning the full lifecycle of industrial field service operations. Who Thrives Here (and Who Doesn’t) You’ll do well here if you: Stay organized and follow through on commitments Communicate professionally and respond promptly Enjoy learning technical products and service operations Can balance multiple priorities without losing accuracy This role is likely not a fit if you: Struggle managing details or follow-up tasks Prefer repetitive work with little interaction Need constant direction to stay productive Become overwhelmed in fast-paced service environments What Success Looks Like (First 90 Days) Learn ACECO service workflows, systems, and communication processes Build confidence communicating with customers and internal teams Support proposals, scheduling, and service coordination with increasing independence Maintain accurate CRM and service documentation Demonstrate reliability, responsiveness, and strong follow-through Why Join Our Team at American Crane? (Check us out on YouTube here) Career Growth – Development path into increased proposal and account ownership Hands-On Industry Exposure – Learn industrial service operations and crane systems Team Environment – Work closely with service, sales, and operations professionals Skill Development – Build experience in customer support, coordination, and technical services Impact – Your work directly supports customers and service execution What You’ll Do Customer Communication & Support Respond to incoming service calls, emails, and customer inquiries Provide timely updates regarding service needs and next steps Support outbound customer follow-up communication Build professional relationships with customers and internal teams Proposal & Order Support Assist with preparation of service proposals and estimates Support order write-ups and service documentation Track proposals throughout the sales cycle and maintain status updates Review service reports for accuracy and completeness Service & Operations Coordination Assist with parts sourcing and coordination Support scheduling and coordination of service-related activities Help facilitate communication between technicians, sales, and operations teams Support basic project coordination and follow-up tasks CRM & Administrative Support Maintain accurate records within CRM and internal systems Track customer interactions, proposals, and follow-up activities Support sales and service teams with operational and administrative needs Learning & Development Develop understanding of crane products and service offerings Learn service support workflows and operational processes Progress toward ownership of smaller proposals, accounts, and customer interactions What We’re Looking For Education High school diploma or GED required Associate’s or Bachelor’s degree in Business or related field preferred Experience 0–2 years of experience in customer service, administrative support, or sales support preferred Exposure to industrial, manufacturing, or service environments preferred Technical & Administrative Skills Strong verbal and written communication skills Basic proficiency in Microsoft Excel, Outlook, and Word Strong organizational and multitasking ability Ability to learn basic mechanical and electrical concepts Ability to work independently and within a team environment Behavioral Attributes Strong ownership mindset and accountability Reliable, responsive, and detail-oriented Willingness to learn and grow within service operations Professional communication and customer service approach Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing REQUIREMENTS Authorization to work in the United States without current or future employer sponsorship Ability to verify identity and employment authorization (Form I-9) Eligibility to access export-controlled information where applicable Willingness to undergo a background check in accordance with applicable laws Willingness to undergo a pre-employment drug screen and randomized drug testing during employment Ability to meet the posted work schedule and required hours Ability to maintain reliable attendance and punctuality Willingness to follow all company safety policies and procedures Willingness to wear appropriate PPE when in shop or service areas Willingness to complete required safety and compliance training Ability to perform essential job functions with or without reasonable accommodation Ability to maintain professional conduct aligned with company expectations ADDITIONAL REQUIREMENTS FOR THE POSITION Ability to sit for extended periods performing computer-based work Frequent typing, data entry, and communication responsibilities Occasional standing, walking, and movement between departments Ability to lift and carry up to 50 pounds when needed Ability to safely navigate office, shop, and service environments Ability to climb ladders or work at heights occasionally if required Work Environment Hybrid office and operational environment Regular collaboration with service, sales, and operations teams Occasional exposure to industrial shop and field environments Exposure to equipment, noise, and operational activity in service areas Required use of PPE when entering designated operational areas What’s In It For You? At American Crane & Equipment Corporation, we invest in people who want to learn, contribute, and build long-term careers. Competitive compensation based on experience and qualifications Medical, vision, dental, and life insurance available day one Generous paid time off with rollover each year 401(k) retirement plan with company match 10 paid company holidays Tuition reimbursement and professional development opportunities Entry point into industrial service operations and support Opportunity to grow into increased account and proposal ownership Exposure to customer service, operations, scheduling, and technical support Hands-on learning in a fast-paced industrial environment What to Expect from Our Hiring Process Every application is reviewed by our internal team—we do not rely on automated screening tools Qualified candidates typically hear from us within 2 business days We aim to keep the process clear, efficient, and professional How to Apply: We hire people who take ownership of their work—if that sounds like you, we encourage you submit your application online HERE! All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations American Crane & Equipment Corporation is an Equal Opportunity Employer The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment. This position requires: Valid proof of identity and authorization to work in the U.S. (Form I-9) Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 & 73) The pay for this position is dependent on circumstances including an applicant’s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors. American Crane & Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works. NOTE: American Crane & Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane & Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane & Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane & Equipment Corporation as a result of the referral or through other means. Full-time On-site M-F | 7:00am-3:30pm

Full job record

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Org ID22933e27-625a-4d6c-95d1-dc06cbda3463
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Board ID0e2156db-9a2c-434f-902d-ba0f2a6e0e6a
Provideradp_workforcenow
Provider Job Key938260
TitleField Service Support Associate
Normalized Title—
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Activeyes
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Department—
Team—
Employment Typefull_time
Workplace Typehybrid
Remote Policyhybrid
CountryUnited States
RegionPA
CityDouglassville
Salary Raw25 To 35 (USD) Hourly
Salary Min25
Salary Max35
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Salary Periodhour
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First Seen At2026-05-31 18:16:35Z
Last Seen At2026-06-06 13:06:46Z
Last Checked At2026-06-06 13:06:46Z
Last Changed At2026-06-06 13:06:46Z
Inactive At—
Source Posted At2026-05-07 12:48:00Z
Source Updated At—
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    "requisitionDescription": "<div><div><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;' data-pasted=\"true\"><strong><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\">NOW HIRING: FIELD SERVICE SUPPORT ASSOCIATE</span></strong></p><hr><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Location:</strong> Plant 2 &ndash; 1440 Ben Franklin Hwy Douglassville, PA 19518</span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Schedule:</strong> Monday&ndash;Friday | 7:00AM&ndash;3:30PM | Full-time on-site</span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Classification:</strong> Non-Exempt</span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Compensation:</strong> Competitive hourly rate range $25 - $35 per hour based on experience, skills, and market data&mdash;top-of-range compensation is reserved for candidates who demonstrate strong customer service ability, organizational skills, and ownership mindset</span></p><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>If you&rsquo;re someone who enjoys solving problems, staying organized, communicating with customers, and supporting fast-moving service operations&mdash;this role will feel like a strong fit.</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">At American Crane &amp; Equipment Corporation (ACECO), we&rsquo;re looking for a Field Service Support Associate to help support customer communication, service coordination, proposals, and day-to-day operational support for our Industrial Crane Services team.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">This is not a &ldquo;sit back and wait for instructions&rdquo; role&mdash;this position requires responsiveness, attention to detail, and the ability to keep multiple moving pieces organized.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">You won&rsquo;t get lost here&mdash;your work will directly support customers, technicians, and revenue-generating service operations.</span></p><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>What This Role Really Is</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">This is a developmental service support role designed to build foundational knowledge in service operations, customer communication, proposal coordination, and technical support. You&rsquo;ll spend your time supporting service activity, helping customers, coordinating internally, and learning the full lifecycle of industrial field service operations.</span></p><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>Who Thrives Here (and Who Doesn&rsquo;t)</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>You&rsquo;ll do well here if you:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Stay organized and follow through on commitments</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Communicate professionally and respond promptly</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Enjoy learning technical products and service operations</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Can balance multiple priorities without losing accuracy</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>This role is likely not a fit if you:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Struggle managing details or follow-up tasks</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Prefer repetitive work with little interaction</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Need constant direction to stay productive</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Become overwhelmed in fast-paced service environments</li></ul><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>What Success Looks Like (First 90 Days)</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Learn ACECO service workflows, systems, and communication processes</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Build confidence communicating with customers and internal teams</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support proposals, scheduling, and service coordination with increasing independence</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintain accurate CRM and service documentation</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Demonstrate reliability, responsiveness, and strong follow-through</li></ul><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>Why Join Our Team at American Crane?</strong></span><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(44, 130, 201);\">&nbsp;<a href=\"https://www.youtube.com/AmericanCraneEquip\" target=\"_blank\" style=\"font-size: 24px;\">(Check us out on YouTube here)</a></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Career Growth</strong> &ndash; Development path into increased proposal and account ownership</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Hands-On Industry Exposure</strong> &ndash; Learn industrial service operations and crane systems</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Team Environment</strong> &ndash; Work closely with service, sales, and operations professionals</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Skill Development</strong> &ndash; Build experience in customer support, coordination, and technical services</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\"><strong>Impact</strong> &ndash; Your work directly supports customers and service execution</li></ul><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>What You&rsquo;ll Do</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Customer Communication &amp; Support</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Respond to incoming service calls, emails, and customer inquiries</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Provide timely updates regarding service needs and next steps</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support outbound customer follow-up communication</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Build professional relationships with customers and internal teams</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Proposal &amp; Order Support</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assist with preparation of service proposals and estimates</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support order write-ups and service documentation</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Track proposals throughout the sales cycle and maintain status updates</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Review service reports for accuracy and completeness</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Service &amp; Operations Coordination</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Assist with parts sourcing and coordination</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support scheduling and coordination of service-related activities</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Help facilitate communication between technicians, sales, and operations teams</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support basic project coordination and follow-up tasks</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>CRM &amp; Administrative Support</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Maintain accurate records within CRM and internal systems</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Track customer interactions, proposals, and follow-up activities</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Support sales and service teams with operational and administrative needs</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Learning &amp; Development</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Develop understanding of crane products and service offerings</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Learn service support workflows and operational processes</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Progress toward ownership of smaller proposals, accounts, and customer interactions</li></ul><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>What We&rsquo;re Looking For</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Education</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">High school diploma or GED required</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Associate&rsquo;s or Bachelor&rsquo;s degree in Business or related field preferred</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Experience</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">0&ndash;2 years of experience in customer service, administrative support, or sales support preferred</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Exposure to industrial, manufacturing, or service environments preferred</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Technical &amp; Administrative Skills</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong verbal and written communication skills</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Basic proficiency in Microsoft Excel, Outlook, and Word</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong organizational and multitasking ability</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to learn basic mechanical and electrical concepts</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to work independently and within a team environment</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-size: 18px;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Behavioral Attributes</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Strong ownership mindset and accountability</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Reliable, responsive, and detail-oriented</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Willingness to learn and grow within service operations</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Professional communication and customer service approach</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Alignment with ACECO values: Work Hard, Have Fun, and Do the Right Thing</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>REQUIREMENTS</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Authorization to work in the United States without current or future employer sponsorship</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to verify identity and employment authorization (Form I-9)</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Eligibility to access export-controlled information where applicable</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Willingness to undergo a background check in accordance with applicable laws</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Willingness to undergo a pre-employment drug screen and randomized drug testing during employment</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to meet the posted work schedule and required hours</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to maintain reliable attendance and punctuality</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Willingness to follow all company safety policies and procedures</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Willingness to wear appropriate PPE when in shop or service areas</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Willingness to complete required safety and compliance training</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to perform essential job functions with or without reasonable accommodation</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to maintain professional conduct aligned with company expectations</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>ADDITIONAL REQUIREMENTS FOR THE POSITION</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to sit for extended periods performing computer-based work</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Frequent typing, data entry, and communication responsibilities</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Occasional standing, walking, and movement between departments</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to lift and carry up to 50 pounds when needed</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to safely navigate office, shop, and service environments</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Ability to climb ladders or work at heights occasionally if required</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>Work Environment</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Hybrid office and operational environment</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Regular collaboration with service, sales, and operations teams</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Occasional exposure to industrial shop and field environments</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Exposure to equipment, noise, and operational activity in service areas</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Required use of PPE when entering designated operational areas</li></ul><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>What&rsquo;s In It For You?</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">At American Crane &amp; Equipment Corporation, we invest in people who want to learn, contribute, and build long-term careers.</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Competitive compensation based on experience and qualifications</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Medical, vision, dental, and life insurance available day one</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Generous paid time off with rollover each year</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">401(k) retirement plan with company match</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">10 paid company holidays</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Tuition reimbursement and professional development opportunities</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Entry point into industrial service operations and support</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Opportunity to grow into increased account and proposal ownership</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Exposure to customer service, operations, scheduling, and technical support</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Hands-on learning in a fast-paced industrial environment</li></ul><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>What to Expect from Our Hiring Process</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Every application is reviewed by our internal team&mdash;we do not rely on automated screening tools</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">Qualified candidates typically hear from us within 2 business days</li><li style=\"margin: 0in 0in 8pt; font-size: 18px; font-family: arial, sans-serif; color: rgb(0, 0, 0);\">We aim to keep the process clear, efficient, and professional</li></ul><hr><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 24px; color: rgb(0, 0, 0);\"><strong>How to Apply:</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\">We hire people who take ownership of their work&mdash;if that sounds like you, we encourage you submit your application online<strong>&nbsp;</strong><a href=\"https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=188ec9b6-28bc-44db-959f-e5f9ded03eff&ccId=19000101_000001&type=MP&lang=en_US&selectedMenuKey=CurrentOpenings\" target=\"_blank\" style=\"font-size: 18px;\"><strong>HERE!</strong></a></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>All offers of employment are contingent upon the successful completion of a background check and drug screen, subject to applicable laws and regulations</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;font-size:12.0pt;font-family:\"Arial\",sans-serif;'><span style=\"font-family: arial, sans-serif; font-size: 18px; color: rgb(0, 0, 0);\"><strong>American Crane &amp; Equipment Corporation is an Equal Opportunity Employer</strong></span></p><hr><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">The company maintains and observes employment policies that do not discriminate against any person because of race, color, sex, sexual orientation, gender identity, national origin, religion, disability, age, ancestry and any other basis prohibited by federal, state or local law. This applies to recruiting, hiring, training, compensation, overtime, job classifications, work assignments, promotions, demotions, layoffs, terminations, transfers, and all other conditions of employment.</span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>This position requires:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0); line-height: 1;\">Valid proof of identity and authorization to work in the U.S. (Form I-9)</li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0); line-height: 1;\">Eligibility to access information or technology governed by U.S. export control laws, including 10 C.F.R. Part 810. If government authorization is required for access to controlled technology, employment or start date may be delayed or withdrawn in accordance with applicable law</li><li style=\"margin: 0in 0in 8pt; font-size: 16px; font-family: arial, sans-serif; color: rgb(0, 0, 0); line-height: 1;\">Certain positions and projects may require the ability to obtain and maintain unescorted access to nuclear facilities in compliance with NRC regulations (10 C.F.R. Parts 26 &amp; 73)</li></ul><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><br></span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">The pay for this position is dependent on circumstances including an applicant&rsquo;s skills and qualifications, certain degrees and certifications, prior job experience, market data, and other relevant factors.</span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\">American Crane &amp; Equipment Corporation offers a wide array of comprehensive benefit programs and services including medical, dental, vision, flexible spending and health savings accounts to our benefits-eligible employees. Additional benefits include retirement savings plans like 401(k) and paid time off, paid holidays, and disability coverage. Some benefits offerings are subject to any legal requirements or limitations, employee eligibility status, and where the employee lives and/or works.</span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>&nbsp;</strong></span></p><p style=\"margin: 0in 0in 8pt; font-size: 12pt; font-family: Arial, sans-serif; line-height: 1;\"><span style=\"font-family: arial, sans-serif; font-size: 16px; color: rgb(0, 0, 0);\"><strong>NOTE:</strong> American Crane &amp; Equipment Corporation is not seeking assistance or accepting unsolicited resumes from search firms for employment opportunities, unless they have a written agreement for the position they are contacting us about. Regardless of past practice, all resumes submitted by search firms to any employee at American Crane &amp; Equipment Corporation without a valid written search agreement in place for that position will be deemed the sole property of American Crane &amp; Equipment Corporation, and no fee will be paid in the event the candidate is hired by American Crane &amp; Equipment Corporation as a result of the referral or through other means.</span></p></div></div>\n<br/>Full-time<br/>On-site<br/>M-F | 7:00am-3:30pm",
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