Senior Sales Support Specialist (Travel)

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    "url": "https://careers-cfins.icims.com/jobs/4915/senior-sales-support-specialist-%28travel%29/job",
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    "title": "Senior Sales Support Specialist (Travel)",
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    "datePosted": "2024-06-06T19:15:44.994Z",
    "description": "<h2>Crum & Forster Company Overview</h2>\n<p><strong>Travel Insured International (TII)</strong>, a Crum & Forster company, is hiring a Senior Partner Growth Specialist</p>\n<p>on our growing Partner Business Center (PBC) team.</p>\n<p> </p>\n<p>Travel Insured International (TII), a leading travel insurance provider for more than 30 years, is seeking a Senior Partner Growth Specialist to facilitate growth across the travel ecosystem.</p>\n<p> </p>\n<p>In this newly created role, you will support the early stages of the enterprise sales process— helping to identify opportunities, shaping solutions, and developing commercially compelling proposals.</p>\n<p> </p>\n<p>You will partner closely with the VP, Business Development & Partnerships and team members of the Partner Business Center (PBC) of travel verticals to support sales operations, conduct market research, handle sales reporting, administrative workflows, and select partner communications.</p>\n<p> </p>\n<p>This is an exciting opportunity to contribute to a growing team!</p>\n<p>This role can be based on a hybrid scheduled in our Glastonbury, CT office or as a 100% remote role.</p>\n<h2>Job Description</h2>\n<p><strong>What you will do:</strong></p>\n<ul>\n <li>Support various business development strategies to achieve business unit (BU) growth goals.</li>\n <li>Support and enhance business development processes, from lead generation to closing deals.</li>\n <li>Optimize various business development technologies, including Salesforce and AI automation tools, as well as relevant reporting.</li>\n <li>Analyze business development data and provide insights to leadership to improve performance.</li>\n <li>Work w/Business Development and Marketing teams to develop presentations, proposals, and support request for proposal (RFP) initiatives.</li>\n <li>Coordinate applicable conference schedules, TII events, client engagements, and act as a conduit for the business development team.</li>\n <li>Attend prospective client meetings to assist with follow-up and ongoing coordination.</li>\n <li>Perform research as required</li>\n <li>Own PBC SharePoint space </li>\n <li>Other duties as assigned</li>\n</ul>\n<p><strong>What YOU will bring to C&F:</strong></p>\n<ul>\n <li>Energized by helping build a new team</li>\n <li>Ability to be successful where there may not be established processes or workflows</li>\n <li>Highly organized, with attention to detail</li>\n <li>Strong operational capabilities with ability to effectively multi-task</li>\n <li>Ability to work independently and as part of a team</li>\n <li>Strong relationship-building and interpersonal skills</li>\n <li>Strong verbal and written communication skills and ability to interact with people at all levels</li>\n <li>Proactive and self-motivated, able to function autonomously and effectively</li>\n <li>Strong analytical and problem-solving skills</li>\n</ul>\n<p><strong>Requirements:</strong></p>\n<ul>\n <li>Bachelor’s degree from an accredited college/university or equivalent experience is required</li>\n <li>3-5 years of experience in sales operations is required, preferably in the travel or travel insurance industry</li>\n <li>Proficient in Microsoft Office Suite – Intermediate to Advanced levels of proficiency in MS Office (Outlook, Word, Excel, and PowerPoint; Teams, SharePoint)</li>\n <li>Experience with CRM, Salesforce is preferred and automation tools required</li>\n <li>Market research skills</li>\n <li>Travel is required for events and meetings (20%). Travel may include international travel, a passport is required</li>\n</ul>\n<h2>What C&F will bring to you</h2>\n<p><strong>What C&F will bring to YOU:</strong></p>\n<ul>\n <li>Competitive compensation package; Generous 401K employer match; Employee Stock Purchase plan with employer matching</li>\n <li>Excellent benefits that go beyond health, dental & vision.</li>\n <li>Continuous learning benefits, including tuition reimbursement, industry related certifications and professional training.</li>\n <li>A dynamic, ambitious, fun and exciting work environment.</li>\n <li>We believe you do well by doing good and want to encourage a spirit of social and community responsibility, matching donation program, volunteer opportunities, and an employee driven corporate giving program that lets you participate and support your community.</li>\n</ul>\n<p><strong>At C&F you will BELONG:</strong></p>\n<p>We value inclusivity and diversity. We are committed to equal employment opportunity and welcome everyone regardless of race, color, ancestry, religion, sex, national origin, sexual orientation, age, citizenship, marital status, disability, gender identity or Veteran status. If you require a special accommodation, please let us know.</p>\n<p> </p>\n<p>For California Residents Only:  Information collected and processed as part of your career profile and any job applications you choose to submit are subject to our privacy notices and policies, visit https://www.cfins.com/onlineprivacypolicy/ca/noticeatcollection/ for more information.</p>\n<p> </p>\n<p>Crum & Forster is committed to ensuring a workplace free from discriminatory pay disparities and complying with applicable pay equity laws.  Salary ranges are available for all positions at this location, taking into account roles with a comparable level of responsibility and impact in the relevant labor market and these salary ranges are regularly reviewed and adjusted in accordance with prevailing market conditions. The annualized base pay for the advertised position, located in the specified area, ranges from a minimum of $55,800 to a maximum of $90,000. The actual compensation is determined by various factors, including but not limited to the market pay for the jobs at each level, the responsibilities and skills required for each job, and the employee’s contribution (performance) in that role. To be considered within market range, a salary is at or above the minimum of the range. You may also have the opportunity to participate in discretionary equity (stock) based compensation and/or performance-based variable pay programs.</p>\n<p> </p>\n<p>#LI-MU1</p>\n<p>#LI-REMOTE</p>",
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    "responsibilities": "What you will do:\r\n- Support various business development strategies to achieve business unit (BU) growth goals.\r\n- Support and enhance business development processes, from lead generation to closing deals.\r\n- Optimize various business development technologies, including Salesforce and AI automation tools, as well as relevant reporting.\r\n- Analyze business development data and provide insights to leadership to improve performance.\r\n- Work w/Business Development and Marketing teams to develop presentations, proposals, and support request for proposal (RFP) initiatives.\r\n- Coordinate applicable conference schedules, TII events, client engagements, and act as a conduit for the business development team.\r\n- Attend prospective client meetings to assist with follow-up and ongoing coordination.\r\n- Perform research as required\r\n- Own PBC SharePoint space \r\n- Other duties as assigned\r\nWhat YOU will bring to C&F:\r\n- Energized by helping build a new team\r\n- Ability to be successful where there may not be established processes or workflows\r\n- Highly organized, with attention to detail\r\n- Strong operational capabilities with ability to effectively multi-task\r\n- Ability to work independently and as part of a team\r\n- Strong relationship-building and interpersonal skills\r\n- Strong verbal and written communication skills and ability to interact with people at all levels\r\n- Proactive and self-motivated, able to function autonomously and effectively\r\n- Strong analytical and problem-solving skills\r\nRequirements:\r\n- Bachelor’s degree from an accredited college/university or equivalent experience is required\r\n- 3-5 years of experience in sales operations is required, preferably in the travel or travel insurance industry\r\n- Proficient in Microsoft Office Suite – Intermediate to Advanced levels of proficiency in MS Office (Outlook, Word, Excel, and PowerPoint; Teams, SharePoint)\r\n- Experience with CRM, Salesforce is preferred and automation tools required\r\n- Market research skills\r\n- Travel is required for events and meetings (20%). Travel may include international travel, a passport is required",
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