Product Solution Engineer

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    "ExternalDescriptionStr": "<p><span><strong>JOB DESCRIPTION – Product Solution Engineer, Product Solution Engineering</strong></span></p>\n<p>&nbsp;</p>\n<p><span><strong>About Intelex</strong></span></p>\n<p><span>At Intelex, we’re not just building software; we’re empowering organizations worldwide to create safer, more sustainable, and higher-performing workplaces. As a global leader in Environment, Health, Safety (EHS), Quality, and Sustainability Management Software, Intelex is dedicated to transforming the way companies manage workplace safety, compliance, and operational excellence. Our technology enables companies to proactively manage risk to keep people and the planet safe.</span></p>\n<p>&nbsp;</p>\n<p><span><strong>About the role</strong></span></p>\n<p><span>The Product Solution Engineering Team sits at the intersection of customer pain and product strategy. We've evolved from traditional scrum teams to cross-functional squads building features that solve real customer problems at scale. We also partner with our ecosystem to extend capabilities beyond our core platform, ensuring a cohesive experience for customers.</span></p>\n<p><span>As a <strong>Product Solution Engineer (PSE)</strong>, you'll build scalable configuration solutions using low-code platforms (primarily the Intelex platform) and experiment with AI-assisted development to validate product hypotheses faster. You'll work embedded in product squads, translating customer requirements into technical solutions that influence our roadmap. For this senior role, you'll also bring deep platform expertise to guide build-versus-partner decisions and ensure our partner ecosystem aligns with product strategy.</span></p>\n<p>&nbsp;</p>\n<p><span><strong>How you’ll make a difference:</strong></span></p>\n<p><span><strong>Solution Validation &amp; Building (50%)</strong></span></p>\n<ul>\n <li><span>Design and build advanced configuration solutions on the Intelex platform for complex customer use cases</span></li>\n <li><span>Progress solutions through Build 1 (5 customers) → Build 2 (50 customers) → Build 3 (500&amp;#43; customers) maturity stages</span></li>\n <li><span>Identify patterns across customer requirements to build generalizable solutions rather than one-offs</span></li>\n <li><span>Partner with Engineering teams from day one to ensure smooth productization handoff</span></li>\n <li><span>Translate customer pain points into technical requirements for product squads</span></li>\n <li><span>Participate in Voice of Customer (VOC) sessions and occasional customer site visits</span></li>\n</ul>\n<p><span><strong>Platform &amp; Partner Strategy (30%)</strong></span></p>\n<ul>\n <li><span>Contribute to \"build versus partner\" decisions for applications and integrations, leveraging your deep understanding of Intelex platform capabilities and partner ecosystem</span></li>\n <li><span>Review design of partner-developed applications to ensure platform integrity, scalability, and alignment with product strategy</span></li>\n <li><span>Provide technical guidance on partner integration feasibility and architecture</span></li>\n <li><span>Educate internal teams (Services, Support, Sales) on Intelex platform capabilities and partner offerings</span></li>\n <li><span>Collaborate with Partnership Org to establish partner development guidelines</span></li>\n</ul>\n<p><span><strong>Innovation &amp; Team Leadership (20%)</strong></span></p>\n<ul>\n <li><span>Experiment with AI-assisted development tools (Cursor, Claude Code, etc.) to build rapid prototypes for validation</span></li>\n <li><span>Mentor PSE team members on Intelex platform best practices, scalable configuration patterns, and common pitfalls</span></li>\n <li><span>Contribute to our evolving Rapid Validation Playbook based on what works in practice</span></li>\n <li><span>Share insights that inform partner development frameworks and integration standards</span></li>\n</ul>\n<p>&nbsp;</p>\n<p><span><strong>What you bring to the table:</strong></span></p>\n<p><span><strong>Required Experience &amp; Skills</strong></span></p>\n<ul>\n <li><span>4-6 years building solutions on low-code/no-code platforms (e.g., Salesforce, ServiceNow, OutSystems, Mendix, PowerApps, Intelex)</span></li>\n <li><span>2&amp;#43; years Intelex platform experience strongly preferred - we need deep platform expertise to guide partner decisions and mentor the team</span></li>\n <li><span>Proven ability to scale solutions from prototype to production—you've seen what happens when one-off solutions need to serve hundreds of customers</span></li>\n <li><span>Strong systems thinking: you naturally identify patterns across use cases and design for generalization, not just the immediate request</span></li>\n <li><span>Experience working in product-focused environments where iteration speed matters more than architectural purity</span></li>\n <li><span>Partner ecosystem familiarity: you've implemented partner integrations or applications and understand how they extend platform capabilities</span></li>\n <li><span>Comfortable with ambiguity and rapid change—our processes are defined but evolving, and you'll help shape them</span></li>\n</ul>\n<p><span><strong>Preferred Skills</strong></span></p>\n<ul>\n <li><span>Understanding of low-code platforms beyond Intelex (Salesforce, ServiceNow, etc.) - helpful for bringing external best practices</span></li>\n <li><span>EHSQ domain knowledge (understanding of compliance, auditing, incident management, etc.)</span></li>\n <li><span>Familiarity with AI-assisted development tools (GitHub Copilot, Goose, Cursor, Claude Code, Replit, Lovable, etc.)</span></li>\n <li><span>Basic understanding of web technologies (HTML, CSS, JavaScript) for customization work</span></li>\n <li><span>Experience with remote collaboration across time zones</span></li>\n</ul>\n<p><span><strong>Work Traits We Value</strong></span></p>\n<ul>\n <li><span>Pragmatic builder: You'd rather ship a working solution today than a perfectly architected solution next quarter</span></li>\n <li><span>Customer-obsessed: You care deeply about solving real problems, not just checking technical boxes</span></li>\n <li><span>Intellectually curious: You experiment with new tools and approaches, then share what you learn</span></li>\n <li><span>Collaborative: You work well embedded in product squads and don't need to be the hero</span></li>\n <li><span>Resilient: You're comfortable being uncomfortable – rapid iteration means things change, and that excites rather than drains you</span></li>\n</ul>\n<p>&nbsp;</p>\n<p><span><strong>Education</strong></span></p>\n<p><span>Bachelor's degree in Computer Science, Information Systems, or related technical field. Equivalent practical experience building platform-based solutions will also be considered.</span></p>\n<p>&nbsp;</p>\n<p><span><strong>Who This Role Is NOT For</strong></span></p>\n<p><span>Be honest with yourself before applying. This role isn't a fit if you:</span></p>\n<ul>\n <li><span>Want to write production code in Java/Python/C# all day (that's Engineering's role)</span></li>\n <li><span>Need highly structured processes and clear 12-month roadmaps (we're iterating rapidly)</span></li>\n <li><span>Prefer deep technical architecture over pragmatic solutions (we optimize for speed of learning)</span></li>\n <li><span>View this as pure partner management (you'll contribute to partner strategy, but 70% of your time is building and validating product solutions)</span></li>\n</ul>\n<p>&nbsp;</p>\n<p><span><strong>How to Apply</strong></span></p>\n<p><span>Send your resume and a brief note (3-4 paragraphs) answering these questions:</span></p>\n<p><span>1. What low-code/no-code platform(s) have you built solutions on, and what's the most complex use case you've scaled from prototype to production?</span></p>\n<p><span>2. Describe a time when you had to generalize a customer-specific requirement into a solution that could serve many customers. What was your approach?</span></p>\n<p><span>3. Have you experimented with AI-assisted development tools? If yes, what did you build and what did you learn?</span></p>\n<p><span>**Bonus question for Intelex platform experts:**&nbsp;</span></p>\n<p><span>4. What's the most complex Intelex configuration you've built, and what did you learn about scaling it from one customer to many?</span></p>\n<p>&nbsp;</p>\n<p><span><i>We value thoughtful, specific answers over generic cover letters. Show us how you think, not just what you've done.</i></span></p>\n<p>&nbsp;</p>",
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    "CorporateDescriptionStr": "<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\"><span style=\"box-sizing: border-box;\"><b>Fortive Corporation Overview</b></span></p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">Fortive’s essential technology makes the world stronger, safer, and smarter. We accelerate transformation across a broad range of applications including environmental, health and safety compliance, industrial condition monitoring, next-generation product design, and healthcare safety solutions.</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">We are a global industrial technology innovator with a startup spirit. Our forward-looking companies lead the way in software-powered workflow solutions, data-driven intelligence, AI-powered automation, and other disruptive technologies. We’re a force for progress, working alongside our customers and partners to solve challenges on a global scale, from workplace safety in the most demanding conditions to groundbreaking sustainability solutions.</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">We are a diverse team 18,000 strong, united by a dynamic, inclusive culture and energized by limitless learning and growth. We use the proven Fortive Business System (FBS) to accelerate our positive impact.&nbsp;</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">At Fortive, we believe in you. We believe in your potential—your ability to learn, grow, and make a difference.&nbsp;</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">At Fortive, we believe in us. We believe in the power of people working together to solve problems no one could solve alone.&nbsp;</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">At Fortive, we believe in growth. We’re honest about what’s working and what isn’t, and we never stop improving and innovating.</p>\n<p style=\"box-sizing: border-box;margin: 0px 0px 10px;\">Fortive: For you, for us, for growth.</p>",
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    "OrganizationDescriptionStr": "<div>\n <b>About Intelex</b>\n</div>\n<div>\n <br/>\n</div>\n<div>\n Trusted Since 1992, Intelex Technologies, ULC. is a global leader in the development and support of software solutions for Environment, Health, Safety and Quality (EHSQ) programs. Our scalable, web-based software provides clients with unprecedented flexibility in managing, tracking and reporting on essential corporate information. Intelex software easily integrates with common ERP systems like SAP and PeopleSoft creating a seamless solution for enterprise-wide information management. Intelex’s friendly, knowledgeable staff ensures our almost 1400 clients and over 3.5 million users from companies across the globe get the most out of our groundbreaking, user-friendly software solutions. Visit www.intelex.com to learn more.\n</div>\n<div>\n <br/>\n</div>\n<div>\n We Are an Equal Opportunity Employer\n</div>\n<div>\n &nbsp;\n</div>\n<div>\n Fortive Corporation and all Fortive Companies are proud to be equal opportunity employers. We value and encourage diversity and solicit applications from all qualified applicants without regard to race, color, national origin, religion, sex, age, marital status, disability, veteran status, sexual orientation, gender identity or expression, or other characteristics protected by law. Fortive and all Fortive Companies are also committed to providing reasonable accommodations for applicants with disabilities. Individuals who need a reasonable accommodation because of a disability for any part of the employment application process, please contact us at [email protected].&nbsp;&nbsp;\n</div>",
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