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Team Leader, PACC

566efbd3 0446 4f82 A192 39a723b842bb 19000101 000001 · 4 West 125th Street, New York, NY, US, New York, NY · Remote · Active · $90,177 / year · ADP Workforce Now Recruiting

Job facts

FieldValue
Company566efbd3 0446 4f82 A192 39a723b842bb 19000101 000001
TitleTeam Leader, PACC
Normalized title-
Department / team-
LocationNY, United States
Work modelRemote / Remote
Employment typeFull Time
Salary$90,177 / year
Statusactive
ATS providerADP Workforce Now Recruiting
Posted / first seen2026-05-28 / 2026-05-31
Changed / last seen2026-06-06 / 2026-06-06

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Linked records

Company566efbd3 0446 4f82 A192 39a723b842bb 19000101 000001
Source051b764d-1bad-4f75-a456-0f8ff9ce989a
ATS providerADP Workforce Now Recruiting

Description

Job Title: Team Leader, PACC Job Summary: CASES is currently seeking a highly skilled, youth-centered Team Leader to join the Planning Alternatives & Creating Community (PACC) program within the Pretrial Services Department. The Team Leader is responsible for the overall clinical, operational, and programmatic oversight of a multidisciplinary team serving justice-system–involved youth and young adults ages 16–27. The Team Leader provides direct and indirect supervision to Assistant Team Leaders and frontline staff, including Youth Clinical Case Coordinators, Youth Case Coordinators, Youth Engagement Specialists and other PACC staff either directly or indirectly. This role ensures the delivery of developmentally appropriate, culturally responsive, and trauma-informed pretrial supervision and support services that promote compliance, positive youth development, and long-term success in the community. As a member of the borough leadership team, the Team Leader represents the PACC program in collaboration with the Borough Director and senior leadership and may lead or contribute to special projects that advance program innovation, quality improvement, and youth engagement strategies. The PACC initiative at CASES focuses on supporting justice-involved youth and young adults through proactive, sustained community-based engagement. The program emphasizes early intervention, incentivized work opportunities, pathways to education and employment, and strong partnerships with community organizations to help participants achieve their goals and maintain pretrial compliance. Salary: The salary for the Team Leader, PACC is $90,177.00. Shift Hours: The Team Leader, PACC is full-time Monday through Friday 9am-5pm shift. Location Address: 4 West 125th Street, New York, N.Y. 10027 Workplace Flexibility: Hybrid (for roles that have at least 1 day remote). What you will be doing: Provide overall leadership and management of the PACC team, including direct and indirect supervision of Assistant Team Leader, Youth Clinical Case Coordinators, Youth Case Coordinators, Employment Specialist, Work Crew Supervisor, Youth Engagement Specialists, and a Resource Coordinator. Oversee daily program operations to ensure effective delivery of pretrial supervision, case management, outreach, crisis response, and incentive-based programming for youth and young adults. Ensure staff utilize developmentally appropriate, strengths-based, trauma-informed, and relationship-driven approaches when engaging participants. Promote innovative youth engagement strategies, including community-based activities, group programming, workforce experiences, and incentives that support sustained participation and compliance. Supervise and support staff through regular individual and group supervision, coaching, and performance feedback focused on accountability, growth, and fidelity to program models. Maintain a small, specialized caseload of participants with complex needs to support staff practice and ensure continuity of care for higher-risk cases. Implement and monitor risk management practices, including safety planning, case reviews, incident reporting, and coordination around participants with elevated needs. Facilitate team meetings, daily huddles, and case conferences to guide operations, review cases collaboratively, and address emerging trends. Ensure timely, accurate, and compliant documentation in agency databases and that court stakeholders receive accurate information to support judicial decision-making. Monitor program performance related to intakes, court appearance rates, compliance, re arrest metrics, and participant engagement, and address performance gaps as needed. Collaborate with internal departments including Quality Improvement, Clinical Practice, Research and Evaluation, Development, and Training to support continuous improvement and funder reporting. Strengthen partnerships with community-based organizations to expand pathways to education, employment, and long-term stability for participants. Ensure services are culturally responsive, anti-racist, and youth-affirming, and responsive to participants’ identities, lived experiences, and developmental stages. Participate in special projects or initiatives as assigned by the Borough Director, Program Director, or senior leadership to support program growth and innovation. Perform other duties as required to support the effective functioning of the PACC program. What we are looking for: Master’s degree in clinical discipline with 2-3 years Supervisory and Program Management experience. At least 3 years of experience working with young adults or individuals with whom have been justice impacted. Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery. Highly organized and self-motivated. Must be able to sit for extended periods. Additional, preferred skills we are looking for but are not required: Fluency in Spanish a plus Strong commitment to social justice and the CASES mission Individuals with lived experience are encouraged to apply Employee Benefits: CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including: Medical Dental Vision Vacation and Paid Time Off – starting at 25 days 12 Paid Holidays per year. Retirement 403(b) Competitive matching up to 6%. Employee Referral Program Our Values At CASES, we like to move with PURPOSE , which reflects our values: PEOPLE| Hold people’s stories with dignity UNITY| Commit to a shared mission RESPECT| Celebrate the strength of diversity PROGRESS| Always work to improve OPTIMIZE| Make the best use of resources SOLUTIONS| Work together to solve problems EMPATHY| Seek to understand others Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for. CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system. Monday - Friday, 9am to 5pm 35 hours per week excluding week

Full job record

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Source ID051b764d-1bad-4f75-a456-0f8ff9ce989a
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TitleTeam Leader, PACC
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First Seen At2026-05-31 18:08:51Z
Last Seen At2026-06-06 12:16:01Z
Last Checked At2026-06-06 12:16:01Z
Last Changed At2026-06-06 12:16:01Z
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Source Posted At2026-05-28 20:41:00Z
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The Team Leader is responsible for the overall clinical, operational, and programmatic oversight of a multidisciplinary team serving justice-system&ndash;involved youth and young adults ages 16&ndash;27.&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>The Team Leader provides direct and indirect supervision to Assistant Team Leaders and frontline staff, including Youth Clinical Case Coordinators, Youth Case Coordinators, Youth Engagement Specialists and other PACC staff either directly or indirectly. This role ensures the delivery of developmentally appropriate, culturally responsive, and trauma-informed pretrial supervision and support services that promote compliance, positive youth development, and long-term success in the community.&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>As a member of the borough leadership team, the Team Leader represents the PACC program in collaboration with the Borough Director and senior leadership and may lead or contribute to special projects that advance program innovation, quality improvement, and youth engagement strategies.&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'>The PACC initiative at CASES focuses on supporting justice-involved youth and young adults through proactive, sustained community-based engagement. The program emphasizes early intervention, incentivized work opportunities, pathways to education and employment, and strong partnerships with community organizations to help participants achieve their goals and maintain pretrial compliance.&nbsp;</p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Salary:&nbsp;</strong>The salary for the Team Leader, PACC is $90,177.00.&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Shift Hours:&nbsp;</strong>The Team Leader, PACC is full-time Monday through Friday 9am-5pm shift.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Location Address:&nbsp;</strong>4 West 125th Street, New York, N.Y. 10027</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Workplace Flexibility:</strong> Hybrid (for roles that have at least 1 day remote).&nbsp;</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>What you will be doing:</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Provide overall leadership and management of the PACC team, including direct and indirect supervision of Assistant Team Leader, Youth Clinical Case Coordinators, Youth Case Coordinators, Employment Specialist, Work Crew Supervisor, Youth Engagement Specialists, and a Resource Coordinator.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Oversee daily program operations to ensure effective delivery of pretrial supervision, case management, outreach, crisis response, and incentive-based programming for youth and young adults.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Ensure staff utilize developmentally appropriate, strengths-based, trauma-informed, and relationship-driven approaches when engaging participants.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Promote innovative youth engagement strategies, including community-based activities, group programming, workforce experiences, and incentives that support sustained participation and compliance.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Supervise and support staff through regular individual and group supervision, coaching, and performance feedback focused on accountability, growth, and fidelity to program models.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Maintain a small, specialized caseload of participants with complex needs to support staff practice and ensure continuity of care for higher-risk cases.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Implement and monitor risk management practices, including safety planning, case reviews, incident reporting, and coordination around participants with elevated needs.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Facilitate team meetings, daily huddles, and case conferences to guide operations, review cases collaboratively, and address emerging trends.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Ensure timely, accurate, and compliant documentation in agency databases and that court stakeholders receive accurate information to support judicial decision-making.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Monitor program performance related to intakes, court appearance rates, compliance, re arrest metrics, and participant engagement, and address performance gaps as needed.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Collaborate with internal departments including Quality Improvement, Clinical Practice, Research and Evaluation, Development, and Training to support continuous improvement and funder reporting.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Strengthen partnerships with community-based organizations to expand pathways to education, employment, and long-term stability for participants.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Ensure services are culturally responsive, anti-racist, and youth-affirming, and responsive to participants&rsquo; identities, lived experiences, and developmental stages.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Participate in special projects or initiatives as assigned by the Borough Director, Program Director, or senior leadership to support program growth and innovation. &nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Perform other duties as required to support the effective functioning of the PACC program. &nbsp;</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>What we are looking for:&nbsp;</strong></span></p><ul><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Master&rsquo;s degree in clinical discipline with 2-3 years Supervisory and Program Management experience.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">At least 3 years of experience working with young adults or individuals with whom have been justice impacted.&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Experience understanding various evidence-based models and theories pertaining to psychoeducation, motivational interviewing, serious mental illness and recovery. &nbsp;&nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Highly organized and self-motivated. &nbsp;</li><li style=\"margin-top: 0in; margin-right: 0in; margin-bottom: 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Must be able to sit for extended periods. &nbsp;</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Additional, preferred skills we are looking for but are not required:</strong></span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Fluency in Spanish a plus</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Strong commitment to social justice and the CASES mission</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Individuals with lived experience are encouraged to apply</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Employee Benefits:</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">CASES cares about employee wellbeing, and we offer a comprehensive benefits package to support you and your family, including:</span></p><ul style=\"margin-bottom:0in;margin-top:0in;\" type=\"disc\"><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Medical</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Dental</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Vision</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Vacation and Paid Time Off &ndash; starting at 25 days</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">12 Paid Holidays per year.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Retirement 403(b) Competitive matching up to 6%.</li><li style=\"margin: 0in 0in 8pt; line-height: 115%; font-size: 16px; font-family: initial;\">Employee Referral Program</li></ul><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>Our Values</strong></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">At CASES, we like to move with <strong>PURPOSE</strong>, which reflects our values:</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>PEOPLE|&nbsp;</strong>Hold people&rsquo;s stories with dignity</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>UNITY|</strong> Commit to a shared mission</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>RESPECT|</strong> Celebrate the strength of diversity</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>PROGRESS|</strong> Always work to improve</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>OPTIMIZE|</strong> Make the best use of resources</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>SOLUTIONS|</strong> Work together to solve problems</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong>EMPATHY|&nbsp;</strong>Seek to understand others</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">Although we would love to learn about the skills of every candidate, only selected candidates that are selected will receive a response. We encourage you to apply for any position(s) you feel you are qualified for.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><span style=\"font-size: 16px; font-family: arial, sans-serif;\">CASES is proud to be an Equal Opportunity Employer. Employment with CASES is based solely on qualifications and competence for a particular position without regard to race, color, ethnic or national origin, age, religion, creed, gender, sexual orientation, disability, or marital, military, or citizenship status. We also actively recruit individuals with prior involvement in the criminal legal system.</span></p><p style='margin-top:0in;margin-right:0in;margin-bottom:8.0pt;margin-left:0in;line-height:115%;font-size:16px;font-family:\"Aptos\",sans-serif;'><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n<br/>Monday - Friday, 9am to 5pm<br/>35 hours per week excluding week ",
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