Home › Companies › B77a411e Bd26 41ee 9b6b 8e9859de3251 9200025808828 2 › Asst Mgr., Retail Services - Manhattan Beach, CA
Asst Mgr., Retail Services - Manhattan Beach, CA
B77a411e Bd26 41ee 9b6b 8e9859de3251 9200025808828 2 · Manhattan Beach, CA, US, Manhattan Beach, CA · Active · $67,000–$83,750 / year · ADP Workforce Now Recruiting
Job facts
| Field | Value |
|---|---|
| Company | B77a411e Bd26 41ee 9b6b 8e9859de3251 9200025808828 2 |
| Title | Asst Mgr., Retail Services - Manhattan Beach, CA |
| Normalized title | - |
| Department / team | - |
| Location | Manhattan Beach, CA, United States |
| Work model | - |
| Employment type | Full Time |
| Salary | $67,000–$83,750 / year |
| Status | active |
| ATS provider | ADP Workforce Now Recruiting |
| Posted / first seen | 2026-06-02 / 2026-06-02 |
| Changed / last seen | 2026-06-06 / 2026-06-06 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from B77a411e Bd26 41ee 9b6b 8e9859de3251 9200025808828 2. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through ADP Workforce Now Recruiting. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in Manhattan Beach. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | B77a411e Bd26 41ee 9b6b 8e9859de3251 9200025808828 2 |
| Source | 46d6e60a-77c3-4bbb-b33a-19480e3da807 |
| ATS provider | ADP Workforce Now Recruiting |
Description
GENERAL SUMMARY:
The Assistant Retail Services Manager assists the Retail Service Manager by acting as the “second in command” in attaining maximum productivity & profitability by leading service and sales, audit integrity process, and coaching the staff on a day-to-day basis in their assigned Member Service Center.
SUPERVISORY RESPONSIBILITIES:
This position will be responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding high performing employees.
The following positions typically report to the Assistant Retail Service Manager:
• Personal Financial Associate (teller) & Advocate II, III, IV.
Knowledge, Skills and Abilities:
• Knowledge of sales, business development, branch administration, and products and services.
• Knowledge of financial industry rules and regulations.
• Proven sales and service capabilities.
• Strong written and verbal communication skills.
• Strong presentation skills.
• Strong customer services and problem-solving skills.
• Ability to provide effective leadership and guidance to staff.
• Ability to coach and develop employees.
• Ability to integrate and communicate information on a one-on-one basis as well as in group situations and in writing.
• Ability to make sound, independent decisions within established policy and procedural guidelines.
Education, Training and Experience:
Potential candidates for this position must meet the following requirements:
• Bachelor’s degree from an accredited college or university in relevant field preferred.
Bachelor’s degree and/or a combination of education and experience or
Minimum of 3 years of branch management experience in a financial institution including management of sales and service. Notary certification is a requirement. ESSENTIAL DUTIES AND RESPONSIBILITIES:
• Responsible for maximizing productivity in assigned Member Service by sales/services by coaching, training, and developing employees.
• Responsible “prior day” issues, complying with new account and loan audit requirement, all aspects of operations, risk, and compliance and managing the scheduling of the staff.
• Ensures that MSC is in and maintains compliance with all Credit Union policies and procedures and minimizes Credit Union exposure to losses through appropriate risk assessment and management.
• Conducts, complies, and monitors audit guidelines to ensure operational integrity of the MSC.
• Ensures proper coverage of the MSC by adequately staffing the branch, setting appropriately schedules for staff, and monitoring paid time off schedules.
• Coaches and develops employees on member service and product knowledge to uncover member needs and create quality referrals
• Effectively assists in cross selling the Credit Union products and services to new and existing members by sharing Best Practices and sales tools with staff members to ensure high quality service and sales results.
• Monitors and tracks daily sales production against MSC goal.
• Performs a variety of activities on behalf of the MSC staff such as approving timecards, providing overrides for the teller lines, assigning keys and combinations, etc.
• Assists members with new and/or existing share accounts and loans.
• Assists members with notaries, medallions, and signature guarantees.
• Performs a variety of activities on behalf of the members such as processing wire transfers
• Refund/waive fees according to CU policies
• Accepts Power of Attorney and another request, as necessary.
• Handles difficult transactions, such as Trust and, Deceased accounts. Ensure proper follow up.
• Recruits and develops top talent at all levels of the Member Service Center.
• Provides performance management, counseling, and complete annual performance reviews for MSC staff.
• Provides direction and support to sales staff to ensure proper safeguarding of assets and conformity to Credit Union policies and procedures.
• Performs a variety of necessary task on behalf of the MSC such as ordering branch supplies, ordering cash for the branch and other operational duties as assigned.
• Ability to perform teller and platform transactions.
• Universally coaches' employees on product knowledge for all aspects of the business, which enables employees to have quality conversations to identify and fulfill member’s financial needs.
• Ability to engage and motivate team members on a consistent basis to increase productivity and reduce branch turnover.
WORKING CONDITIONS:
• The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc.
• The job may require flexibility with regards to scheduling days, hours, and work location, depending on business needs.
• The job is typically sedentary but may require standing and walking up to 35% of the work time to transfer files, ask questions, and related activities.
PHYSICAL ABILITIES, MENTAL DEMANDS, AND WORK ENVIRONMENT:
Must be able to exercise sound judgment, effectively plan and be well organized, have excellent oral and written communications skills, work well under changing timelines, take the initiative and be flexible and cooperative. Accuracy, timeliness and maintaining confidentiality related to member, employee information and company records is required.
Disclaimer:
The employee is frequently required to walk and stand. Vision abilities required by this job include close vision and the ability to adjust focus to read and operate office equipment, as necessary. The employee works under typical office conditions and noise levels.
The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. It is not designed to contain or be interpreted as a comprehensive inventory of all duties, responsibilities, and qualifications required of employees assigned to this job.
Full job record
| Job ID | 0abccdf0ffffb1ad6c555b782634dc178c28066e |
| Org ID | 1b488c0c-5c68-48cd-ac1f-371b8ff1d2cf |
| Source ID | 46d6e60a-77c3-4bbb-b33a-19480e3da807 |
| Board ID | 46d6e60a-77c3-4bbb-b33a-19480e3da807 |
| Provider | adp_workforcenow |
| Provider Job Key | 1000085 |
| Title | Asst Mgr., Retail Services - Manhattan Beach, CA |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | Manhattan Beach, CA, US, Manhattan Beach, CA |
| Department | — |
| Team | — |
| Employment Type | full_time |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | CA |
| City | Manhattan Beach |
| Salary Raw | 67000.00 To 83750.00 (USD) Annually |
| Salary Min | 67,000 |
| Salary Max | 83,750 |
| Salary Currency | USD |
| Salary Period | year |
| Source URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b77a411e-bd26-41ee-9b6b-8e9859de3251&ccId=9200025808828_2&lang=en_US&type=JS&jobId=1000085&jwId=9206642305125_1 |
| Apply URL | https://workforcenow.adp.com/mascsr/default/mdf/recruitment/recruitment.html?cid=b77a411e-bd26-41ee-9b6b-8e9859de3251&ccId=9200025808828_2&lang=en_US&type=JS&jobId=1000085&jwId=9206642305125_1 |
| First Seen At | 2026-06-02 09:18:32Z |
| Last Seen At | 2026-06-06 12:55:34Z |
| Last Checked At | 2026-06-06 12:55:34Z |
| Last Changed At | 2026-06-06 12:55:34Z |
| Inactive At | — |
| Source Posted At | 2026-06-02 00:38:00Z |
| Source Updated At | — |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=adp_workforcenow/board=b77a411e-bd26-41ee-9b6b-8e9859de3251|9200025808828_2/date=2026-06-06/2026-06-06T12-55-33-817Z-2080d0d7d0d3a33d56971e872a4b9a3abd9b313d0723def5713279f614f60023.json |
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"requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><p id=\"isPasted\"><span style=\"font-size: 12px;\"><strong>GENERAL SUMMARY:</strong></span></p><p><span style=\"font-size: 12px;\">The Assistant Retail Services Manager assists the Retail Service Manager by acting as the “second in command” in attaining maximum productivity & profitability by leading service and sales, audit integrity process, and coaching the staff on a day-to-day basis in their assigned Member Service Center.</span></p><p id=\"isPasted\"><span style=\"font-size: 12px;\"><strong>SUPERVISORY RESPONSIBILITIES:</strong></span></p><p><span style=\"font-size: 12px;\">This position will be responsible for providing employees timely, candid, and constructive performance feedback; developing employees to their fullest potential and provide challenging opportunities that enhance employee career growth; developing the appropriate talent pool to ensure adequate bench strength and succession planning; recognizing and rewarding high performing employees. </span></p><p><span style=\"font-size: 12px;\">The following positions typically report to the Assistant Retail Service Manager: </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Personal Financial Associate (teller) & Advocate II, III, IV.</span></p><p id=\"isPasted\"><span style=\"font-size: 12px;\"><strong>Knowledge, Skills and Abilities:</strong></span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Knowledge of sales, business development, branch administration, and products and services.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Knowledge of financial industry rules and regulations.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Proven sales and service capabilities. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Strong written and verbal communication skills. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Strong presentation skills.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Strong customer services and problem-solving skills. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ability to provide effective leadership and guidance to staff.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ability to coach and develop employees.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ability to integrate and communicate information on a one-on-one basis as well as in group situations and in writing.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ability to make sound, independent decisions within established policy and procedural guidelines. </span></p><p><span style=\"font-size: 12px;\"><strong>Education, Training and Experience:</strong></span></p><p><span style=\"font-size: 12px;\">Potential candidates for this position must meet the following requirements:</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Bachelor’s degree from an accredited college or university in relevant field preferred.</span></p><p><span style=\"font-size: 12px;\">Bachelor’s degree and/or a combination of education and experience or</span></p><ul><li><span style=\"font-size: 12px;\"><strong><span style=\"color: rgb(184, 49, 47);\"><u>Minimum of 3 years of branch management experience in a financial institution including management of sales and service. </u></span></strong></span></li><li><span style=\"font-size: 12px;\"><span style=\"font-size: 12px;\"><span style=\"background-color: rgb(255, 255, 255);\"><u style=\"color: rgb(184, 49, 47); font-weight: bold;\">Notary certification is a requirement.</u></span></span></span></li></ul><p id=\"isPasted\"><span style=\"font-size: 12px;\"><strong>ESSENTIAL DUTIES AND RESPONSIBILITIES: </strong></span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Responsible for maximizing productivity in assigned Member Service by sales/services by coaching, training, and developing employees. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Responsible “prior day” issues, complying with new account and loan audit requirement, all aspects of operations, risk, and compliance and managing the scheduling of the staff. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ensures that MSC is in and maintains compliance with all Credit Union policies and procedures and minimizes Credit Union exposure to losses through appropriate risk assessment and management. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Conducts, complies, and monitors audit guidelines to ensure operational integrity of the MSC. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ensures proper coverage of the MSC by adequately staffing the branch, setting appropriately schedules for staff, and monitoring paid time off schedules.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Coaches and develops employees on member service and product knowledge to uncover member needs and create quality referrals</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Effectively assists in cross selling the Credit Union products and services to new and existing members by sharing Best Practices and sales tools with staff members to ensure high quality service and sales results. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Monitors and tracks daily sales production against MSC goal.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Performs a variety of activities on behalf of the MSC staff such as approving timecards, providing overrides for the teller lines, assigning keys and combinations, etc. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Assists members with new and/or existing share accounts and loans. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Assists members with notaries, medallions, and signature guarantees.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Performs a variety of activities on behalf of the members such as processing wire transfers</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Refund/waive fees according to CU policies</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Accepts Power of Attorney and another request, as necessary.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Handles difficult transactions, such as Trust and, Deceased accounts. Ensure proper follow up. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Recruits and develops top talent at all levels of the Member Service Center. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Provides performance management, counseling, and complete annual performance reviews for MSC staff.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Provides direction and support to sales staff to ensure proper safeguarding of assets and conformity to Credit Union policies and procedures.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Performs a variety of necessary task on behalf of the MSC such as ordering branch supplies, ordering cash for the branch and other operational duties as assigned.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ability to perform teller and platform transactions.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Universally coaches' employees on product knowledge for all aspects of the business, which enables employees to have quality conversations to identify and fulfill member’s financial needs.</span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">Ability to engage and motivate team members on a consistent basis to increase productivity and reduce branch turnover. </span></p><p id=\"isPasted\"><span style=\"font-size: 12px;\"><strong>WORKING CONDITIONS:</strong></span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">The working environment is generally favorable. Lighting and temperature are adequate, and there are no hazardous or unpleasant conditions caused by noise, dust, etc. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">The job may require flexibility with regards to scheduling days, hours, and work location, depending on business needs. </span></p><p><span style=\"font-size: 12px;\">•</span><span style=\"white-space: pre; font-size: 12px;\"> </span><span style=\"font-size: 12px;\">The job is typically sedentary but may require standing and walking up to 35% of the work time to transfer files, ask questions, and related activities.</span></p><p><span style=\"font-size: 12px;\"><strong>PHYSICAL ABILITIES, MENTAL DEMANDS, AND WORK ENVIRONMENT:</strong></span></p><p><span style=\"font-size: 12px;\">Must be able to exercise sound judgment, effectively plan and be well organized, have excellent oral and written communications skills, work well under changing timelines, take the initiative and be flexible and cooperative. Accuracy, timeliness and maintaining confidentiality related to member, employee information and company records is required.</span></p><p><span style=\"font-size: 12px;\"><strong>Disclaimer:</strong></span></p><p><span style=\"font-size: 12px;\">The employee is frequently required to walk and stand. Vision abilities required by this job include close vision and the ability to adjust focus to read and operate office equipment, as necessary. The employee works under typical office conditions and noise levels. </span></p><p><span style=\"font-size: 12px;\">The above information on this description has been designed to indicate the general nature and level of work performed by employees within this classification. 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}Get this page with API
Rendered from the bluedoor Job Postings API. Reproduce it:
GET https://api.bluedoor.sh/job-postings/v1/jobs/0abccdf0ffffb1ad6c555b782634dc178c28066e?include=descriptionJSONGET https://api.bluedoor.sh/job-postings/v1/orgs/1b488c0c-5c68-48cd-ac1f-371b8ff1d2cfJSONGET https://api.bluedoor.sh/job-postings/v1/sources/46d6e60a-77c3-4bbb-b33a-19480e3da807JSONGET https://api.bluedoor.sh/job-postings/v1/jobs/0abccdf0ffffb1ad6c555b782634dc178c28066e/eventsJSON