Oncology Triage Nurse (Telehealth) [Full-Time]

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    "region": "AL",
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{
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      "state": "Alabama",
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    "jobOpeningName": "Oncology Triage Nurse (Telehealth) [Full-Time]",
    "departmentLabel": "111 - Nurses COGS",
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    "datePosted": "2026-06-04",
    "atsLocation": {
      "city": "Birmingham",
      "state": "Alabama",
      "country": "United States",
      "countryId": "1"
    },
    "description": "<p><span style=\"font-size: 12pt\"><span style=\"font-weight: bold\">About Guideway Care*</span></span></p>\n<p><span style=\"font-size: 12pt\">Guideway Care is <span style=\"font-weight: bold\">The Patient Activation Company™</span>. We don't just \"engage\" patients; we <span style=\"font-weight: bold\">activate</span><span> </span>them. By utilizing our proprietary Motivational Patient Guidance (MPG) model and AI-powered technology, we resolve the practical and psychological barriers that prevent patients from taking their \"next right action.\"™</span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; text-decoration: underline\"><span style=\"font-family: Arial, sans-serif; font-weight: bold; text-decoration: underline\">Job Summary:</span></span></p>\n<p><span style=\"font-size: 12pt\"><span style=\"font-family: Arial, sans-serif\">We are seeking an experienced and compassionate </span><span style=\"font-family: Arial, sans-serif; font-weight: bold\">Registered Nurse</span><span style=\"font-family: Arial, sans-serif\"> to join our elite team of remote triage professionals. This RN will serve as the front line of clinical support for patients, delivering high-quality assessment, guidance, and care coordination services via telephone and digital communication platforms.</span></span><br></p>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">This role requires a confident, autonomous nurse with a strong clinical foundation, excellent judgment, and a deep commitment to patient-centered care. You will work remotely in a structured and supportive environment, contributing to improved outcomes and experiences for patients across a variety of primary care and specialty settings.</span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 16px\"><span style=\"text-decoration: underline\"><span style=\"font-weight: bold\">Shifts available:</span></span></span></p>\n<ul>\n<li><span style=\"font-size: 16px\">Monday - Friday: 7:00 AM - 4:00 PM CST, Some weekend availability is required on an as-needed basis. </span></li>\n</ul>\n<p> </p>\n<p><span style=\"font-size: 12pt\"><span style=\"text-decoration: underline\"><span style=\"font-weight: bold; text-decoration: underline\">Essential functions:</span></span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Conduct thorough clinical assessments and triage patients based on established evidence-based protocols and clinical guidelines.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Respond to patient inquiries via inbound and outbound calls, as well as secure patient messaging portals.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Provide appropriate recommendations for care or escalate concerns to the appropriate provider or care team member.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Document assessments, communications, and care coordination activities in electronic medical records (EMRs) with accuracy and clarity.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Support administrative functions related to patient care including FMLA, ADA, STD/LTD documentation, and coordination.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Support training and onboarding of team members, including participating in shadowing shifts (both as a learner and trainer), while reinforcing best practices to ensure consistent, high-quality patient care.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Collaborate with healthcare providers, clinical teams, and practice administrators to ensure continuity and quality of care.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Uphold Sequence Health’s commitment to clinical excellence, integrity, and service in every interaction.</span><br></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Any other duties necessary to drive our values, fulfill our mission, and abide by out company values.</span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">This role requires regular, reliable attendance during scheduled hours, as consistent presence is essential to performing the core duties of the position. </span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; text-decoration: underline\"><span style=\"font-weight: bold\">Required Skills/Abilities:</span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">Active, unencumbered Registered Nurse license</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> in a compact licensure state; <span style=\"font-weight: bold\">BSN Required</span></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Minimum of 5 years’ experience in working in a variety of direct patient care settings including Emergency Department, Labor and Delivery, Critical Care. </span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\">Oncology experience required.</span>  OCN (Oncology Certified Nurse) preferred.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Prior </span><span style=\"font-family: Arial, sans-serif; font-size: 15px; font-weight: bold\">remote RN triage experience</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> or experience with telephone-based care delivery strongly preferred.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Demonstrated clinical proficiency with strong critical thinking, problem-solving, and decision-making skills.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Excellent verbal and written communication skills, with the ability to convey empathy and clinical clarity via phone and written messages.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Proficiency in using EMRs (e.g., Epic, Cerner, Greenway) and standard office software (Microsoft Office, Adobe, fax, etc.).</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span></li>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 15px\">Ability to work independently within scope, while maintaining alignment with clinical protocols and best practices.</span><span style=\"font-family: Arial, sans-serif; font-size: 15px\"><br></span><br></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-weight: bold\"><span style=\"text-decoration: underline\">Supervisory Responsibilities:</span> </span><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif\">None</span></span></p>\n<p><br><br></p>\n<p><span style=\"font-size: 12pt\"><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-weight: bold\"><span style=\"text-decoration: underline\">Travel Requirements</span>: </span><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif\">0%</span></span></p>\n<p><br></p>\n<p><span style=\"font-size: 12pt; text-decoration: underline\"><span style=\"font-family: Arial, sans-serif; font-weight: bold; text-decoration: underline\">Work Authorization: </span></span></p>\n<ul>\n<li><span style=\"font-family: Arial, sans-serif; font-size: 12pt\">Guideway Care <span style=\"color: rgb(29, 28, 29)\">does not offer Immigration or work visa sponsorship</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-size: 12pt; text-decoration: underline\"><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-weight: bold; text-decoration: underline\">Tot</span><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-weight: bold; text-decoration: underline\">al Rewards:</span></span></p>\n<p><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 12pt\">The pay rate is $30 per hour. </span></p>\n<p><br></p>\n<p><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px; font-weight: bold\">In addition, team members enjoy …</span></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 15px\"> </span></p>\n<p><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Benefits package including:</span></p>\n<ul>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Medical Insurance</span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Vision Insurance</span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Dental Insurance </span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Flexible Spending Account (FSA), </span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Company paid short- and long-term disability, </span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Employee Assistance Program, </span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Life Insurance, </span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">Accident insurance, </span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">and other voluntary benefit programs for employees and their eligible dependents.</span></li>\n<li><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 16px\">401(k) retirement plan with a company match</span></li>\n</ul>\n<p><br></p>\n<p><span style=\"font-family: Arial, sans-serif; font-size: 12pt\"><span style=\"font-weight: bold\"><span style=\"font-family: Arial, sans-serif; text-decoration: underline\">Essential Duties and Responsibilities</span></span></span><br></p>\n<ul>\n<li><span style=\"font-size: 12pt\">Able to work remotely at home in a private HIPAA compliant workspace</span></li>\n<li><span style=\"font-size: 12pt\">Able to house company equipment needed to perform job</span></li>\n<li><span style=\"font-size: 12pt\">Broadband Internet Access</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Internet download speed must be at least 24 mbps and upload speed at least 4 mbps</span><br></li>\n</ul>\n</li>\n<li><span style=\"font-size: 12pt\">Immigration or work visa sponsorship will not be provided </span></li>\n<li><span style=\"font-size: 12pt\"> Physical Demands:</span>\n<ul>\n<li><span style=\"font-size: 12pt\">Ability to hear in normal range and wear a headset / earpiece</span></li>\n<li><span style=\"font-size: 12pt\">Good visual acuity to read computer screens, scripts, forms etc.</span></li>\n<li><span style=\"font-size: 12pt\">May sit 100% of the time when taking calls</span></li>\n</ul>\n</li>\n<li><span style=\"font-size: 16px\"><span style=\"color: rgb(29, 28, 29)\">Access to the electronic medical record (EMR) system may require the use of your personal mobile device for authentication purposes.</span></span></li>\n</ul>\n<p><br></p>\n<p><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 12pt; font-style: italic\">We applaud qualified applicants who are accountable and committed to producing quality work. As an Equal Opportunity Employer, we support and value diversity, dignity, and respect in our work environment, and are committed to creating an inclusive environment in which everyone can thrive.</span></p>\n<p><br><br></p>\n<p><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 12pt; font-style: italic\"><span>Guideway Care requires all candidates to successfully complete a background check, drug screening, and identity verification process, including third-party checks and real-time confirmation, prior to employment to ensure a secure and consistent candidate experience.</span></span></p>\n<p><br></p>\n<p><span style=\"color: rgb(26, 19, 45); font-family: Arial, sans-serif; font-size: 12pt; font-style: italic\"><span>* Guideway Care is the parent company of Sequence Health. This position is employed by Sequence Health.</span></span></p>",
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