Home › Companies › BrassRing 25212 / 5163 › Supervisory Customer Experience Associate (Softlines)
Supervisory Customer Experience Associate (Softlines)
BrassRing 25212 / 5163 · Active · IBM Kenexa BrassRing
Job facts
| Field | Value |
|---|---|
| Company | BrassRing 25212 / 5163 |
| Title | Supervisory Customer Experience Associate (Softlines) |
| Normalized title | - |
| Department / team | - |
| Location | As a Supervisor in Apparel/Accessories/Prestige Brands, United States |
| Work model | - |
| Employment type | - |
| Salary | - |
| Status | active |
| ATS provider | IBM Kenexa BrassRing |
| Posted / first seen | — / 2026-06-11 |
| Changed / last seen | 2026-06-19 / 2026-06-19 |
Related slices
| Page | What it contains | Open |
|---|---|---|
| Company jobs | Active postings from BrassRing 25212 / 5163. | Open |
| Company breakdowns | Role, location, ATS, and work model facets for this company. | Open |
| ATS provider jobs | Active postings observed through IBM Kenexa BrassRing. | Open |
| Provider filtered search | The same provider as a filtered job collection. | Open |
| City jobs | Active postings in As a Supervisor in Apparel/Accessories/Prestige Brands. | Open |
| Lifecycle events | Open, update, close, and reopen events for this posting. | Open |
| Original posting | Canonical source or apply URL captured from the ATS. | Open |
Linked records
| Company | BrassRing 25212 / 5163 |
| Source | d372f425-3434-4c3e-9975-3a52c7e13cbf |
| ATS provider | IBM Kenexa BrassRing |
Description
As a Supervisor in Apparel/Accessories/Prestige Brands, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world.
We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD.
So what can you expect as a Supervisor in Apparel/Accessories/Prestige Brands at the Exchange? Promote a positive team and customer centric culture Lead a culture of accountability through clear expectations Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas Ensure customers have an extraordinary experience while shopping Greet every customer with eye contact and smile in your authentic way We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you!
Job Qualifications Previous experience in Apparel/Accessories/Prestige Brands preferred Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge Able to lead teams to meet organizational objectives Additional Qualifications/Requirements: Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills Previous retail supervisory experience preferred Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to create a positive environment that drives the customer experience and Exchange brand loyalty.
Full job record
| Job ID | 0a8c2209954257aac4f5ac496689d626d7cc1b8e |
| Org ID | 4c75fd0a-7d85-4869-b7c0-460723a30e70 |
| Source ID | d372f425-3434-4c3e-9975-3a52c7e13cbf |
| Board ID | d372f425-3434-4c3e-9975-3a52c7e13cbf |
| Provider | ibm_kenexa_brassring |
| Provider Job Key | 3374415 |
| Title | Supervisory Customer Experience Associate (Softlines) |
| Normalized Title | — |
| Status | active |
| Active | yes |
| Location Text | — |
| Department | — |
| Team | — |
| Employment Type | — |
| Workplace Type | — |
| Remote Policy | — |
| Country | United States |
| Region | — |
| City | As a Supervisor in Apparel/Accessories/Prestige Brands |
| Salary Raw | — |
| Salary Min | — |
| Salary Max | — |
| Salary Currency | — |
| Salary Period | — |
| Source URL | https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25212&siteid=5163&jobid=3374415 |
| Apply URL | https://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25212&siteid=5163&jobid=3374415 |
| First Seen At | 2026-06-11 09:53:32Z |
| Last Seen At | 2026-06-19 10:03:34Z |
| Last Checked At | 2026-06-19 10:03:34Z |
| Last Changed At | 2026-06-19 10:03:34Z |
| Inactive At | — |
| Source Posted At | — |
| Source Updated At | 2026-06-18 00:00:00Z |
| Raw Payload Uri | s3://job-postings-prod-raw-590183727216/raw/provider=ibm_kenexa_brassring/board=p:25212|s:5163/date=2026-06-19/2026-06-19T10-03-32-002Z-52e4a7fce1e19bed8bd638e542b154ac497b67466c69b6dff88d787109d3c3ee.json |
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