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HomeCompaniesBrassRing 25212 / 5163Supervisory Customer Experience Associate (Softlines)

Supervisory Customer Experience Associate (Softlines)

BrassRing 25212 / 5163 · Active · IBM Kenexa BrassRing

Job facts

FieldValue
CompanyBrassRing 25212 / 5163
TitleSupervisory Customer Experience Associate (Softlines)
Normalized title-
Department / team-
LocationAs a Supervisor in Apparel/Accessories/Prestige Brands, United States
Work model-
Employment type-
Salary-
Statusactive
ATS providerIBM Kenexa BrassRing
Posted / first seen / 2026-06-11
Changed / last seen2026-06-19 / 2026-06-19

Related slices

PageWhat it containsOpen
Company jobsActive postings from BrassRing 25212 / 5163.Open
Company breakdownsRole, location, ATS, and work model facets for this company.Open
ATS provider jobsActive postings observed through IBM Kenexa BrassRing.Open
Provider filtered searchThe same provider as a filtered job collection.Open
City jobsActive postings in As a Supervisor in Apparel/Accessories/Prestige Brands.Open
Lifecycle eventsOpen, update, close, and reopen events for this posting.Open
Original postingCanonical source or apply URL captured from the ATS.Open

Linked records

CompanyBrassRing 25212 / 5163
Sourced372f425-3434-4c3e-9975-3a52c7e13cbf
ATS providerIBM Kenexa BrassRing

Description

As a Supervisor in Apparel/Accessories/Prestige Brands, you will lead a team of passionate and knowledgeable Customer Experience Associates who strive to exceed customer expectations by focusing on extraordinary customer experiences. You are responsible for understanding sales goals, planning and executing daily/weekly workloads to deliver on department and store sales goals as well as customer engagement. You will create schedules that aligns with customer and business needs and lead a culture of accountability through clear expectations and performance management on critical service and engagement behaviors. You will quickly respond to and deescalate negative customer experiences and ensure that your team understands and is empowered to make things right for the best customers in the world. We offer flexible scheduling, comprehensive medical, dental, life and disability insurance, paid time off, shift differential/holiday pay, and a traditional pension and 401K plan to qualifying associates. You’ll also have access to the base and its facilities, our Mass Transit program, and status as an employee of the DoD. So what can you expect as a Supervisor in Apparel/Accessories/Prestige Brands at the Exchange? Promote a positive team and customer centric culture Lead a culture of accountability through clear expectations Utilize business knowledge to understand, troubleshoot and follow-up on opportunity areas Ensure customers have an extraordinary experience while shopping Greet every customer with eye contact and smile in your authentic way We know that you can work anywhere. However, working at the Exchange is the start of something great! While you make it easy for our customers, we focus on you and your development! Our people make us who we are. We want to see you grow, so we put growing together at the forefront of everything we do. It is our duty to provide you with the tools and resources that you need to succeed. Joining the Exchange means joining a team that is devoted to you! Job Qualifications Previous experience in Apparel/Accessories/Prestige Brands preferred Able to learn and adapt to current technology needs Able to think quickly on the spot to answer customer questions Able to take initiative Able to share brand knowledge Able to lead teams to meet organizational objectives Additional Qualifications/Requirements: Excellent attention to detail Willing to cross-train and work in other areas of the store, as needed Must possess a welcoming and helpful attitude toward customers and other team members Excellent communication skills Basic computer skills Previous retail supervisory experience preferred Oversees associates in the execution of strategies to deliver a tailored customer experience within assigned department(s). Utilizes leadership skills to empower associates to create a positive environment that drives the customer experience and Exchange brand loyalty.

Full job record

Job ID0a8c2209954257aac4f5ac496689d626d7cc1b8e
Org ID4c75fd0a-7d85-4869-b7c0-460723a30e70
Source IDd372f425-3434-4c3e-9975-3a52c7e13cbf
Board IDd372f425-3434-4c3e-9975-3a52c7e13cbf
Provideribm_kenexa_brassring
Provider Job Key3374415
TitleSupervisory Customer Experience Associate (Softlines)
Normalized Title
Statusactive
Activeyes
Location Text
Department
Team
Employment Type
Workplace Type
Remote Policy
CountryUnited States
Region
CityAs a Supervisor in Apparel/Accessories/Prestige Brands
Salary Raw
Salary Min
Salary Max
Salary Currency
Salary Period
Source URLhttps://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25212&siteid=5163&jobid=3374415
Apply URLhttps://sjobs.brassring.com/TGnewUI/Search/home/HomeWithPreLoad?PageType=JobDetails&partnerid=25212&siteid=5163&jobid=3374415
First Seen At2026-06-11 09:53:32Z
Last Seen At2026-06-19 10:03:34Z
Last Checked At2026-06-19 10:03:34Z
Last Changed At2026-06-19 10:03:34Z
Inactive At
Source Posted At
Source Updated At2026-06-18 00:00:00Z
Raw Payload Uris3://job-postings-prod-raw-590183727216/raw/provider=ibm_kenexa_brassring/board=p:25212|s:5163/date=2026-06-19/2026-06-19T10-03-32-002Z-52e4a7fce1e19bed8bd638e542b154ac497b67466c69b6dff88d787109d3c3ee.json
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