Patient Financial Services Specialist - Guaynabo PR

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    "requisitionDescription": "<p><span style=\"font-size: 16px; font-family: arial, sans-serif;\">The <strong>Patient Financial Services Specialist&nbsp;</strong>is responsible for managing patient financial services, processing expense certifications, recording payments, maintaining effective communication with patients, and supporting key accounts receivable processes.</span></p><p><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><br></span></p><p data-start=\"343\" data-end=\"364\" data-pasted=\"true\"><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong data-start=\"343\" data-end=\"364\">Responsibilities:</strong></span></p><p data-start=\"366\" data-end=\"1290\"><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&bull; Prepare and submit expense certifications for dispensed medications.<br data-start=\"436\" data-end=\"439\">&bull; Collect financial, demographic, and insurance information required for certifications.<br data-start=\"527\" data-end=\"530\">&bull; Prepare and send medication quotes to patients.<br data-start=\"579\" data-end=\"582\">&bull; Contact patients to perform collection activities.<br data-start=\"634\" data-end=\"637\">&bull; Review accounts receivable on a monthly basis and document actions taken.<br data-start=\"712\" data-end=\"715\">&bull; Record and reconcile deductible payments.<br data-start=\"758\" data-end=\"761\">&bull; Update payment agreements and follow up on due dates.<br data-start=\"816\" data-end=\"819\">&bull; Prepare and send receipts for payments made by patients.<br data-start=\"877\" data-end=\"880\">&bull; Manage and file departmental correspondence.<br data-start=\"926\" data-end=\"929\">&bull; Maintain effective communication with patients to address questions, pending payments, or received payments.<br data-start=\"1039\" data-end=\"1042\">&bull; Handle patient requests referred by other departments as needed.<br data-start=\"1108\" data-end=\"1111\">&bull; Comply with applicable laws and regulations, including HIPAA, as well as state and federal requirements.<br data-start=\"1217\" data-end=\"1220\">&bull; Protect the confidential information of patients and the pharmacy.</span></p><p data-start=\"103\" data-end=\"120\" data-pasted=\"true\"><span style=\"font-size: 16px; font-family: arial, sans-serif;\"><strong data-start=\"103\" data-end=\"120\">Requirements:</strong></span></p><p data-start=\"122\" data-end=\"426\"><span style=\"font-size: 16px; font-family: arial, sans-serif;\">&bull; Associate&rsquo;s degree in Medical Billing and Coding, Health Services Administration, Medical Administrative Assistant, Medical Records, or related fields in the healthcare area.<br data-start=\"298\" data-end=\"301\">&bull; Intermediate to advanced proficiency in Microsoft Office and billing systems.<br data-start=\"380\" data-end=\"383\">&bull; Experience in customer/patient service.</span></p><p data-start=\"366\" data-end=\"1290\"><br></p><p data-start=\"366\" data-end=\"1290\">***Equal Opportunity Employer M/F/V/D***</p>\n",
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