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    "requisitionDescription": "<div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><div><link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_editor.pkgd.min.css\" rel=\"stylesheet\" type=\"text/css\">&nbsp;<link href=\"https://static.workforcenow.adp.com/mas/mdf-components/24.32.25/styles/froala_style.min.css\" rel=\"stylesheet\" type=\"text/css\"><div class=\"fr-view\"><div><p id=\"isPasted\"><span style=\"font-size: 12pt;\"><strong><span style=\"font-family: 'Century Gothic', sans-serif; color: #2f105e;\">ABOUT US:</span></strong></span></p><p><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">Oklahoma&#39;s Credit Union has been happy to help Oklahomans for over 60 years. From the beginning, OKCU has sought to keep people economically independent by helping them learn to save and borrow responsibly. We have over half of a billion dollars in assets and employ over 135 people. OKCU offers branch access at over 91 locations across Oklahoma and over 5,000 locations nationwide. We serve over 46,000 people who enjoy benefits such as low or no fees on services, higher rates on deposits, and low rates on home or auto loans.</span></p><p><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">At OKCU, we are happy to guide you through a comprehensive training program to find a career path that works for you. Experience a robust benefits package and have a little fun along the way.</span></p><p><br></p><p><span style=\"font-size: 12pt;\"><strong><span style=\"font-family: 'Century Gothic', sans-serif; color: #2f105e;\">ABOUT YOU:</span></strong></span></p><p><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: #000000;\">You really care about helping people in your community. You are always thinking of ways to make your job or life easier. You are the kind of person who likes to be held accountable, you don&#39;t want to leave anyone hanging! You love helping people do more with their money. You enjoy a happy place to work.</span></p><p><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif; color: #000000;\">Join a community that puts people first, not profits. Want to learn more about who we are and what we&#39;re about? Take a look at what&#39;s important to us and hopefully it&#39;s important to you, too.</span></p><p><br></p><p style=\"line-height: normal;\"><strong><span style=\"font-size: 12pt; font-family: 'Century Gothic', sans-serif; color: #2f105e;\">VISIT:</span></strong></p><ul><li style=\"line-height: normal;\"><span style=\"font-size: 10pt; color: #000000;\"><span style=\"font-family: 'Century Gothic', sans-serif;\">okcu.org</span></span></li><li style=\"line-height: normal;\"><span style=\"font-size: 10pt; color: #000000;\"><span style=\"font-family: 'Century Gothic', sans-serif;\">facebook.com/OklahomasCU</span></span></li><li style=\"line-height: normal;\"><span style=\"font-size: 10pt; color: #000000;\"><span style=\"font-family: 'Century Gothic', sans-serif;\">instagram.com/oklahomascreditunion</span></span></li><li style=\"line-height: normal;\"><span style=\"font-size: 10pt; color: #000000;\"><span style=\"font-family: 'Century Gothic', sans-serif;\">linkedin.com/company/oklahomascu</span></span></li><li style=\"line-height: normal;\"><span style=\"font-size: 10pt; color: #000000;\"><span style=\"font-family: 'Century Gothic', sans-serif;\">twitter.com/OklahomasCU</span></span></li><li style=\"line-height: normal;\"><span style=\"font-size: 10pt; color: #000000;\"><span style=\"font-family: 'Century Gothic', sans-serif;\">youtube.com/user/MyOECU</span></span></li></ul><p><span style=\"font-size: 14px;\"><strong><span style='font-family: \"Century Gothic\", sans-serif; color: rgb(47, 16, 94);'>This position is located at our Capitol Branch, 3001 N Lincoln Blvd, OKC 73105.</span></strong></span></p><p><br></p><p style=\"line-height: normal;\"><span style=\"font-size: 12pt;\"><strong><span style=\"font-family: 'Century Gothic', sans-serif; color: #2f105e;\">ESSENTIAL FUNCTIONS:</span></strong></span></p><ul><li id=\"isPasted\"><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Provide outstanding member service and contribute to overall team effort.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Fully understand and actively assist members in using credit union products and services.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Contact delinquent accounts to request payment, record promises on accounts and schedule follow-up contact.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Notify co-signers of delinquent accounts according to due dates.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Initiate appropriate follow-up action on mail retuned as undeliverable.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Prepare correspondence on delinquent accounts that require special handling.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Skip-trace accounts according to established practices.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Research disputed delinquent account balances; correct any errors, including misapplied payments, reversed late charges, direct deposit errors, and overpayments from insurance errors.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Refer additional products and services as appropriate.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Ensure confidentiality regarding member transactions and information.</span></li><li><span style='font-family:\"Century Gothic\",sans-serif;font-size:15px;'>Ensure compliance with all credit union policies and procedures.</span></li></ul><p style=\"line-height: normal;\"><span style=\"font-size: 12pt;\"><strong><span style=\"font-family: 'Century Gothic', sans-serif; color: #2f105e;\">EDUCATION AND EXPERIENCE:</span></strong></span></p><ul><li style=\"color: rgb(0, 0, 0); line-height: normal; font-size: 14px;\"><span style='font-family: \"Century Gothic\", sans-serif;'>High school diploma or equivalent.</span></li><li style=\"color: rgb(0, 0, 0); line-height: normal; font-size: 14px;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Customer service experience.</span></li><li style=\"color: rgb(0, 0, 0); line-height: normal; font-size: 14px;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Six months of related experience and/or training; or equivalent combination of education and experience.</span></li><li style=\"color: rgb(0, 0, 0); line-height: normal; font-size: 14px;\"><span style='font-family: \"Century Gothic\", sans-serif;'>Multi-lingual capabilities to include Spanish preferred.</span></li></ul><p style=\"line-height: normal;\" id=\"isPasted\"><span style=\"font-size: 12pt;\" id=\"isPasted\"><strong><span style=\"font-family: 'Century Gothic', sans-serif; color: #2f105e;\">BENEFITS FOR FULL-TIME EMPLOYEES</span></strong></span><span style=\"font-size: 12pt;\"><strong><span style=\"font-family: 'Century Gothic', sans-serif; color: #333399;\">:</span></strong></span></p><ul><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">Employee medical coverage 90% paid by OKCU</span></li><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">Employee dental, vision and life insurance paid by OKCU</span></li><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">Tuition reimbursement program</span></li></ul><p style=\"line-height: normal;\"><span style=\"font-size: 12pt;\"><strong><span style=\"font-family: 'Century Gothic', sans-serif; color: #2f105e;\">BENEFITS FOR ALL ELIGIBLE EMPLOYEES:</span></strong></span></p><ul><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">401(k) contribution match of up to 3%, plus additional profit-sharing match of 3%</span></li><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">Volunteer opportunities to serve the community</span></li><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">Gym membership reimbursement</span></li><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">Comprehensive training opportunities</span></li><li style=\"color: #000000; line-height: normal;\"><span style=\"font-size: 10pt; font-family: 'Century Gothic', sans-serif;\">And much more</span></li></ul><p style=\"line-height: normal;\"><span style=\"font-size: 14px;\"><strong><span style='font-family: \"Century Gothic\", sans-serif; color: rgb(47, 16, 94);'>Oklahoma&#39;s Credit Union is an EEO/AAP employer.</span></strong></span></p><p><br></p></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div></div>\n",
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