Outreach Specialist, TOEP (85566)

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    "jobTitle": "Outreach Specialist, TOEP (85566)",
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    "description": "<p><img alt=\"HomeFirstLogoMain_DarkBlue.png\" src=\"https://static.wixstatic.com/media/a5829f_7a43a822ef134996b9980e85efc9447e~mv2.png/v1/fill/w_272,h_65,al_c,q_85,usm_0.66_1.00_0.01,enc_avif,quality_auto/HomeFirstLogoMain_DarkBlue.png\" /></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Position:  </strong> Outreach Specialist, TOEP                 </span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Location:</strong> Santa Clara County (3150 Almaden Expressway San Jose Ca 95118)</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Reports to</strong>: Program Manager</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Employment Type: </strong>Regular, Full Time, Non-Exempt   </span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>Compensation: </strong>$30.89 Hourly                             </span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>ABOUT HOMEFIRST </strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Established in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>OUR VALUES</strong></span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><em>Kindness</em></strong><em>: We act with empathy toward others.</em></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><em>Passion</em></strong><em>: We ignite change to fulfill our mission.</em></span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong><em>Excellence</em></strong><em>: We deliver exceptional service to our communities.</em></span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>PROGRAM OVERVIEW</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">The goal of the Rapid Re-Housing (TOEP) program is to provide housing stability for homeless individuals and households in Santa Clara County. We aim to achieve this goal by providing participants with comprehensive supportive services to help them attain permanent housing, including outreach and engagement, intensive, individualized case management services, housing search, and temporary financial assistance.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">   <strong>REPORTING RELATIONSSHIP</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">   This role reports to the Program Manager.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>PRIMARY RESPONSIBILITIES</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Direct Client / Property Service (80%)</span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Understanding of working with a diverse Homeless population in Santa Clara County</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Perform outreach services, contacting homeless persons in all places where they congregate including, encampments, shelters, etc.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Provide home-based outreach to TOEP participants with the goal of re-engagement in program participation</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Provide outreach to potential landlords throughout San Jose, link with TOEP Housing Specialist for engagement</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Provide TOEP participants seamless linkage to TOEP Case Manager and Housing Specialist</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Encouraging participant re-engagement efforts as needed</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Transport participants in an agency vehicle, to shelter, TOEP office, or other appropriate destinations</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Refer located clients to Case Manager immediately and no later than 1 business day</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ensure TOEP referrals meet the suitable criteria</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Track located and unable to locate referrals through internal trackers etc.</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Understand and engage in executing various outreach strategies to locate and reengage program participants in services</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Conduct intake assessments as appropriate to determine client acceptance into the TOEP program</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Ability to listen, comprehend, and effectively communicate information both in writing and orally with all individuals</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Complete all appropriate data collection, HMIS data entry, documentation, paperwork, and tracking of activities within 3 business days</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Make timely and accurate decisions in emergency or crisis situations with awareness of the need for the safety of all clients, staff, or volunteers involved</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Provide access to emergency interim housing, or shelter to unsheltered program participants</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Monitor and update outreach list/referrals trackers</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Weekend and after-hour support required as needed</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Utilize supervision appropriately, maintaining open lines of communication and providing updates on activities regularly</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Know and follow agency and program policies and procedures</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Properly report any suspected cases of abuse</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Collaborate with team members to provide participants wrap-around support services</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Participate in training and education opportunities to maintain and improve proficiency</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Other duties as assigned Documentation (20%)</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Document, via progress notes in HMIS all case management activity within 3 business days and maintain all other case file paperwork and documentation</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Participate in ongoing analysis of and program alignment with industry best practices</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Proactively and consistently improve the quality and effectiveness of the program services</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Maintain thorough, accurate records of program activities with every program participant, as required by grant contracts</span></span></li>\n</ul>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">General (10%)</span></span></p>\n\n<ul>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Attend all meetings relevant to the position</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist with office-related tasks as needed</span></span></li>\n\t<li><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">Assist with other duties assigned</span></span></li>\n</ul>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>BENEFITS</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">HomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.</span></span></p>\n\n<p> </p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\"><strong>ORGANIZATIONAL EQUITY STATEMENT</strong></span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">At HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">HomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.</span></span></p>\n\n<p><span style=\"font-size:14px;\"><span style=\"font-family:Verdana, Geneva, sans-serif;\">HomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.</span></span></p>",
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We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n \\n\\nPROGRAM OVERVIEW\\n\\nThe goal of the Rapid Re-Housing (TOEP) program is to provide housing stability for homeless individuals and households in Santa Clara County. We aim to achieve this goal by providing participants with comprehensive supportive services to help them attain permanent housing, including outreach and engagement, intensive, individualized case management services, housing search, and temporary financial assistance.\\n\\n \\n\\n   REPORTING RELATIONSSHIP\\n\\n   This role reports to the Program Manager.\\n\\n \\n\\nPRIMARY RESPONSIBILITIES\\n\\nDirect Client / Property Service (80%)\\n\\n\\n\\tUnderstanding of working with a diverse Homeless population in Santa Clara County\\n\\tPerform outreach services, contacting homeless persons in all places where they congregate including, encampments, shelters, etc.\\n\\tProvide home-based outreach to TOEP participants with the goal of re-engagement in program participation\\n\\tProvide outreach to potential landlords throughout San Jose, link with TOEP Housing Specialist for engagement\\n\\tProvide TOEP participants seamless linkage to TOEP Case Manager and Housing Specialist\\n\\tEncouraging participant re-engagement efforts as needed\\n\\tTransport participants in an agency vehicle, to shelter, TOEP office, or other appropriate destinations\\n\\tRefer located clients to Case Manager immediately and no later than 1 business day\\n\\tEnsure TOEP referrals meet the suitable criteria\\n\\tTrack located and unable to locate referrals through internal trackers etc.\\n\\tUnderstand and engage in executing various outreach strategies to locate and reengage program participants in services\\n\\tConduct intake assessments as appropriate to determine client acceptance into the TOEP program\\n\\tAbility to listen, comprehend, and effectively communicate information both in writing and orally with all individuals\\n\\tComplete all appropriate data collection, HMIS data entry, documentation, paperwork, and tracking of activities within 3 business days\\n\\tMake timely and accurate decisions in emergency or crisis situations with awareness of the need for the safety of all clients, staff, or volunteers involved\\n\\tProvide access to emergency interim housing, or shelter to unsheltered program participants\\n\\tMonitor and update outreach list/referrals trackers\\n\\tWeekend and after-hour support required as needed\\n\\tUtilize supervision appropriately, maintaining open lines of communication and providing updates on activities regularly\\n\\tKnow and follow agency and program policies and procedures\\n\\tProperly report any suspected cases of abuse\\n\\tCollaborate with team members to provide participants wrap-around support services\\n\\tParticipate in training and education opportunities to maintain and improve proficiency\\n\\tOther duties as assigned Documentation (20%)\\n\\tDocument, via progress notes in HMIS all case management activity within 3 business days and maintain all other case file paperwork and documentation\\n\\tParticipate in ongoing analysis of and program alignment with industry best practices\\n\\tProactively and consistently improve the quality and effectiveness of the program services\\n\\tMaintain thorough, accurate records of program activities with every program participant, as required by grant contracts\\n\\n\\nGeneral (10%)\\n\\n\\n\\tAttend all meetings relevant to the position\\n\\tAssist with office-related tasks as needed\\n\\tAssist with other duties assigned\\n\\n\\n \\n\\nBENEFITS\\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.\\n\\n \\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.QualificationsQUALIFICATIONS (YOU HAVE)\\n\\nEducation and Experience\\n\\n\\n\\tHigh school diploma or GED; bachelor’s degree in social work or related field is a plus\\n\\tHaving personal or professional experiences with homelessness Skills, Abilities, and Knowledge\\n\\tExperience in developing relationships with community partners and outside agencies\\n\\n\\n \\n\\nSkills, Abilities, and Knowledge\\n\\n\\n\\tAbility to quickly build trust and rapport in interpersonal relationships\\n\\tStrong written and oral communication skills\\n\\tExceptional critical thinking and problem-solving skills\\n\\tAbility to work independently\\n\\tStrong facilitation and mediation skills\\n\\tAbility to develop and maintain relationships with community partners and outside agencies\\n\\tAble to manage multiple projects concurrently\\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines\\n\\tExceptional organizational skills\\n\\tHigh level of flexibility and ability to prioritize appropriately\\n\\tAbility to work with people of diverse socio-economic and cultural backgrounds\\n\\tUnderstanding of Fair Housing law and tenants’ rights and responsibilities\\n\\tUnderstanding of and strong adherence to social work ethics\\n\\tUnderstanding of and sensitivity to the needs of the homeless\\n\\tBasic computer skills, including knowledge of MS Office applications and the Internet\\n\\tClean driving record\\n\\tValid CA driver’s license and legally required insurance; reliable transportation, ability to be added onto agency insurance (required)\\n\\n\\n      Characteristics\\n\\n\\n\\tDesire to continually develop skills and increase knowledge through lifelong traditional and experiential learning\\n\\tStrong sense of accountability\\n\\tValues being part of a coordinated team\\n\\tDemonstrates that the work is client-centered\\n\\tExhibits leadership qualities (e.g. modeling desired behaviors, empowering others to act,\\n\\n\\nappropriately challenging process barriers, celebrating accomplishments, etc.)\\n\\n\\n\\tHigh level of professionalism with internal and external audiences\\n\\tHigh level of cultural awareness, responsiveness, and competency\\n\\tPreference for fieldwork over office-based work\\n\\tEnjoys providing hands-on instruction in basic living skills\\n\",\"responsibilities\":\"\\n\\nPosition:   Outreach Specialist, TOEP                 \\n\\nLocation: Santa Clara County (3150 Almaden Expressway San Jose Ca 95118)\\n\\nReports to: Program Manager\\n\\nEmployment Type: Regular, Full Time, Non-Exempt   \\n\\nCompensation: $30.89 Hourly                             \\n\\n \\n\\nABOUT HOMEFIRST \\n\\nEstablished in 1980, HomeFirst™ is a nonprofit organization passionately working to end homelessness. We serve the Bay Area community through low-barrier programming and systems leadership – meeting each person where they are by offering support and resources that address immediate and long-term housing needs. With 45 years of experience, we view housing as a fundamental human right and understand that solving homelessness requires a collaborative effort.\\n\\n \\n\\nOUR VALUES\\n\\n\\n\\tKindness: We act with empathy toward others.\\n\\tPassion: We ignite change to fulfill our mission.\\n\\tExcellence: We deliver exceptional service to our communities.\\n\\n\\n \\n\\nPROGRAM OVERVIEW\\n\\nThe goal of the Rapid Re-Housing (TOEP) program is to provide housing stability for homeless individuals and households in Santa Clara County. We aim to achieve this goal by providing participants with comprehensive supportive services to help them attain permanent housing, including outreach and engagement, intensive, individualized case management services, housing search, and temporary financial assistance.\\n\\n \\n\\n   REPORTING RELATIONSSHIP\\n\\n   This role reports to the Program Manager.\\n\\n \\n\\nPRIMARY RESPONSIBILITIES\\n\\nDirect Client / Property Service (80%)\\n\\n\\n\\tUnderstanding of working with a diverse Homeless population in Santa Clara County\\n\\tPerform outreach services, contacting homeless persons in all places where they congregate including, encampments, shelters, etc.\\n\\tProvide home-based outreach to TOEP participants with the goal of re-engagement in program participation\\n\\tProvide outreach to potential landlords throughout San Jose, link with TOEP Housing Specialist for engagement\\n\\tProvide TOEP participants seamless linkage to TOEP Case Manager and Housing Specialist\\n\\tEncouraging participant re-engagement efforts as needed\\n\\tTransport participants in an agency vehicle, to shelter, TOEP office, or other appropriate destinations\\n\\tRefer located clients to Case Manager immediately and no later than 1 business day\\n\\tEnsure TOEP referrals meet the suitable criteria\\n\\tTrack located and unable to locate referrals through internal trackers etc.\\n\\tUnderstand and engage in executing various outreach strategies to locate and reengage program participants in services\\n\\tConduct intake assessments as appropriate to determine client acceptance into the TOEP program\\n\\tAbility to listen, comprehend, and effectively communicate information both in writing and orally with all individuals\\n\\tComplete all appropriate data collection, HMIS data entry, documentation, paperwork, and tracking of activities within 3 business days\\n\\tMake timely and accurate decisions in emergency or crisis situations with awareness of the need for the safety of all clients, staff, or volunteers involved\\n\\tProvide access to emergency interim housing, or shelter to unsheltered program participants\\n\\tMonitor and update outreach list/referrals trackers\\n\\tWeekend and after-hour support required as needed\\n\\tUtilize supervision appropriately, maintaining open lines of communication and providing updates on activities regularly\\n\\tKnow and follow agency and program policies and procedures\\n\\tProperly report any suspected cases of abuse\\n\\tCollaborate with team members to provide participants wrap-around support services\\n\\tParticipate in training and education opportunities to maintain and improve proficiency\\n\\tOther duties as assigned Documentation (20%)\\n\\tDocument, via progress notes in HMIS all case management activity within 3 business days and maintain all other case file paperwork and documentation\\n\\tParticipate in ongoing analysis of and program alignment with industry best practices\\n\\tProactively and consistently improve the quality and effectiveness of the program services\\n\\tMaintain thorough, accurate records of program activities with every program participant, as required by grant contracts\\n\\n\\nGeneral (10%)\\n\\n\\n\\tAttend all meetings relevant to the position\\n\\tAssist with office-related tasks as needed\\n\\tAssist with other duties assigned\\n\\n\\n \\n\\nBENEFITS\\n\\nHomeFirst provides comprehensive benefits, including 100% employer-paid medical, dental, and vision coverage and additional wellness options like chiropractic care, mental health support, pet insurance, and an Employee Assistance Program. We offer a 401(k)-retirement plan with generous matching, life and disability insurance, flexible spending accounts, commuter benefits, and workers’ compensation. Employees enjoy 12 holidays, sick leave, and PTO starting at 15 days annually, increasing with tenure, plus 8 hours of civic engagement leave annually to volunteer.\\n\\n \\n\\nORGANIZATIONAL EQUITY STATEMENT\\n\\nAt HomeFirst, diversity, equity, and inclusion guide our services, workplace, and decisions. Recognizing housing as a social justice issue, we prioritize equitable practices, honor lived experiences and uphold dignity for all. By fostering belonging, accountability, and continuous improvement, we embed DEI values in our processes, recruitment, and leadership, striving for excellence at every level.\\n\\nHomeFirst is proud to be an Equal Opportunity and Affirmative Action employer and considers qualified applicants for employment without regard to race, color, creed, religion, national origin, sex, sexual orientation, gender identity, age, disability, veteran status, or any other status protected by law. We also consider qualified applicants with criminal histories consistent with applicable federal, state, and local law. Additionally, HomeFirst participates in the E-Verify program, as required by law.\\n\\nHomeFirst is committed to providing reasonable accommodations for qualified individuals with disabilities and disabled veterans in our job application process. If you need assistance or accommodation due to a disability, please let your recruiter know.\",\"employmentType\":\"FULL_TIME\",\"hiringOrganization\":{\"@type\":\"Organization\",\"name\":\"HomeFirst\",\"logo\":\"https://www.paycomonline.net/v4/ats/web.php/application/style/logo?clientkey=D5CCEE08944274A96388058FB68F1A82\"},\"jobLocation\":{\"@type\":\"Place\",\"address\":{\"streetAddress\":\"3150 Almaden Expy\",\"addressLocality\":\"San Jose\",\"addressRegion\":\"CA\",\"postalCode\":95118,\"addressCountry\":\"USA\"}},\"qualifications\":\"QUALIFICATIONS (YOU HAVE)\\n\\nEducation and Experience\\n\\n\\n\\tHigh school diploma or GED; bachelor’s degree in social work or related field is a plus\\n\\tHaving personal or professional experiences with homelessness Skills, Abilities, and Knowledge\\n\\tExperience in developing relationships with community partners and outside agencies\\n\\n\\n \\n\\nSkills, Abilities, and Knowledge\\n\\n\\n\\tAbility to quickly build trust and rapport in interpersonal relationships\\n\\tStrong written and oral communication skills\\n\\tExceptional critical thinking and problem-solving skills\\n\\tAbility to work independently\\n\\tStrong facilitation and mediation skills\\n\\tAbility to develop and maintain relationships with community partners and outside agencies\\n\\tAble to manage multiple projects concurrently\\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines\\n\\tExceptional organizational skills\\n\\tHigh level of flexibility and ability to prioritize appropriately\\n\\tAbility to work with people of diverse socio-economic and cultural backgrounds\\n\\tUnderstanding of Fair Housing law and tenants’ rights and responsibilities\\n\\tUnderstanding of and strong adherence to social work ethics\\n\\tUnderstanding of and sensitivity to the needs of the homeless\\n\\tBasic computer skills, including knowledge of MS Office applications and the Internet\\n\\tClean driving record\\n\\tValid CA driver’s license and legally required insurance; reliable transportation, ability to be added onto agency insurance (required)\\n\\n\\n      Characteristics\\n\\n\\n\\tDesire to continually develop skills and increase knowledge through lifelong traditional and experiential learning\\n\\tStrong sense of accountability\\n\\tValues being part of a coordinated team\\n\\tDemonstrates that the work is client-centered\\n\\tExhibits leadership qualities (e.g. modeling desired behaviors, empowering others to act,\\n\\n\\nappropriately challenging process barriers, celebrating accomplishments, etc.)\\n\\n\\n\\tHigh level of professionalism with internal and external audiences\\n\\tHigh level of cultural awareness, responsiveness, and competency\\n\\tPreference for fieldwork over office-based work\\n\\tEnjoys providing hands-on instruction in basic living skills\\n\",\"experienceRequirements\":\"QUALIFICATIONS (YOU HAVE)\\n\\nEducation and Experience\\n\\n\\n\\tHigh school diploma or GED; bachelor’s degree in social work or related field is a plus\\n\\tHaving personal or professional experiences with homelessness Skills, Abilities, and Knowledge\\n\\tExperience in developing relationships with community partners and outside agencies\\n\\n\\n \\n\\nSkills, Abilities, and Knowledge\\n\\n\\n\\tAbility to quickly build trust and rapport in interpersonal relationships\\n\\tStrong written and oral communication skills\\n\\tExceptional critical thinking and problem-solving skills\\n\\tAbility to work independently\\n\\tStrong facilitation and mediation skills\\n\\tAbility to develop and maintain relationships with community partners and outside agencies\\n\\tAble to manage multiple projects concurrently\\n\\tDemonstrated ability to develop and maintain priorities and meet established deadlines\\n\\tExceptional organizational skills\\n\\tHigh level of flexibility and ability to prioritize appropriately\\n\\tAbility to work with people of diverse socio-economic and cultural backgrounds\\n\\tUnderstanding of Fair Housing law and tenants’ rights and responsibilities\\n\\tUnderstanding of and strong adherence to social work ethics\\n\\tUnderstanding of and sensitivity to the needs of the homeless\\n\\tBasic computer skills, including knowledge of MS Office applications and the Internet\\n\\tClean driving record\\n\\tValid CA driver’s license and legally required insurance; 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